Portrush Adelphi

Room was disappointing. Bed was not made up to a high standard at all. The sheets looked thrown on and the room was not very clean. The amount of dust on the glass table was not just from previous guests, it was a big build up of dust going back weeks/months.

The sofa/ couch was terribly uncomfortable

Our room was noisy with fan outside the room at night. The curtain by the bed was broken. The curtain in the bathroom doesn’t work so no privacy using the toilet. Some stains on the long pillows. The table is the room is beautiful but need sanding and varnishing. Just needs a bit of TLC. The beds were tiny so difficult to sleep in.

Breakfast is not good enough for the type of hotel and it’s a shame. It should match the experience of eating in beautiful surroundings. Cereals were mini boxes, looked cheap, pastries were in plastic wrappers should be fresh baked and have a nicer selection. Very limited selection of fruit and toppings, juices containers should be bigger to take the pressure of the staff having to fill up constantly.bread selection was terrible no soda Bread cheap whole meal sliced pan and white bread only for toast. The cooked breakfast is very mediocre. There should be someone just based doing the coffee the two girls taking the orders were under pressure making coffees and that left the people frustrated sitting waiting to be served. It’s not fair on the girls. Someone should be allocated to the hot drinks orders and then allocated people looking after food orders. The staffed looked very stressed.

I would like to stay here again because it’s a great location and staff are lovely. Hopefully they invest in their rooms a bit more and rethink the breakfast selections and organisation.

Value. Cleanliness. Old, dusty, broken this, broken that… The bed was nearly unmade/unkempt. I found a used plastic toothpick/flosser in the chair. Approaching gross.

Bed was a little small but we had been warned of this on arrival.. rooms can be quite hot but it wasn’t too bad.

Email from hotel requesting credit card details prior to arrival. With so many scams nowadays I didn’t feel comfortable with this

Firstly, not happy at all with Booking.com. The site used a front facing, bay window photo to advertise this double room booking. As we have stayed in such a room in the past (before Marine & Lawn took over) with a double bed we did not think to query it. Also we did notice "Beach facing" on their advert. It would be a miracle to see the beach even from a front facing room at this hotel but we overlooked this, obviously should not have done so. I bet we do not get a reply on any of above comments. Plus on looking back at the confirmation from Booking.com I now see a very small picture of the actual room we had. Does this justify drawing potential customers into booking by showing a bay window room? bordering on trading standards but covering themselves with the small picture. Breakfast was excellent as were the staff. Location good. Close to shops and short walk to beach. Room not what we expected at all. Small, facing to back of hotel. Dark blues and greens (noramlly I love blues & greens) colour scheme just too much for a small area. No air conditioning (at checkout we were advised we should have been told at check in that there was a fan in wardrobe. Very few power points. Tea tray on top shelf in wardrobe, not very accessible. Only 3 coat hangers, 2 of which had the metal clips which were useless for fine dresses, tops etc. Overall very disappointing apart from the staff who were all lovely and very helpful. Evening meal in restaurant was also very good. Restaurant special 3 course for £40 per person did not match up to ordering courses individually. Nothing matched up to £40 so why make it look like an offer? (When we queried if the steak for £38 was included, we were advised it would be another £15, still better ordering individual courses).

The food was over cooked for breakfast and dinner. The room was very dark, the view of the roof fans was unpleasant and loud.
The room was very dusty and the two cups one was cracked .
There was 2 bath towels in the room for four people staying in it.
I wouldn’t recommend.

La camera assolutamente troppo piccola
Adatta per una persona
Armadio inesistente
Bagno piccolissimo ( nn c’era il posto x appoggiare nulla)