Elia Fatma Boutique Hotel

Hotels
Elia Hotels
9.8 (170 reviews)
Skoufon 9, Old Harbour , Chania Town , gr

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Laundry
Luggage storage
Fishing
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Very good breakfast
Friendly staff
Cons:
Cleanliness issues
Poor coffee quality

Categories

Cleanliness
9.26
Some guests noted room cleanliness issues and maintenance problems.
Service
9.99
Consistently praised for friendly and attentive service.
Location
10
Excellent location in the historic center of Chania.
Room Quality
9.71
Comfortable rooms but noted some size and maintenance issues.
Amenities
9.74
Amenities were good but could use improvements in some areas.
Value for Money
9.97
Generally viewed as worth the price, especially with good breakfast.
Food and Beverage
9.75
Breakfast was highly praised, but coffee quality was a significant disappointment.
Overall Experience
10
Overall very positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:02

Property Description

Central Location in Chania's Old Town
Situated in the Venetian Harbour, Fatma Boutique Hotel is a charming property located at the heart of the Old Town, just a short walk from the beach of Chania. Enjoy the convenience of exploring the historic streets and seaside promenade right at your doorstep.

Stylish Rooms with Modern Amenities
Experience luxury in every detail with our stylish rooms that boast free Wi-Fi, espresso makers, and comfortable seating areas. The warm-coloured fabrics and design furnishings create a cozy atmosphere, while the flat-screen TV and balcony in some rooms offer additional comfort and relaxation.

Certified Greek Breakfast and Nearby Attractions
Start your day with a delicious Greek Breakfast served in the dining room before heading out to explore the nearby shops, restaurants, and vibrant nightlife of Chania. With free public parking available, your stay at Fatma Boutique Hotel promises both convenience and luxury.

Book your stay at Fatma Boutique Hotel now to experience the perfect blend of comfort and sophistication in Chania's Old Town.

Important information:

Please let Fatma Boutique Hotel know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Kindly note that Fatma Boutique Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.

Check in takes place at the main Reception of Elia Zampeliou Hotel, located at Zampeliou 32 str. (66 ft away from Elia Fatma).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 170 reviews
Cleanliness: 9.26
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.97
Food and Beverage: 9.75
Overall Experience: 10
A
Anna Seit solo_traveller gr
5
Friendly staff and great location, but overall it did not meet expectations. Poor value for money.
Pros:

Very friendly staff. Excellent breakfast. Fantastic location right in the middle of the old city. Nice rooftop although there was no bar available, it was just a sitting area.

Cons:

Rooms are not soundproof: a ticking noise from the AC unit on the ground floor kept me awake every night. I could also clearly hear discussions that other guests or staff members had early in the morning right outside of my room, which woke my up every day. The room was not clean enough, dust in the corner, spider nets, black mould in the bathroom, rusty metal bits on the faucet and tap. Overall, not a 4-star experience.

2026-07-12 via Nuitee
C
Claudia couple de
8
Für einen Kurzaufenthalt gut
Pros:

Die Lage ist prima, mitten in der Altstadt und trotzdem erstaunlich ruhig.

Cons:

Die Betten waren für uns zu weich und leider wurde im Frühstücksraum die vorhandene Klimaanlage nicht genutzt.

2026-07-09 via Nuitee
D
Damian couple it
10
Pros:

Cordialità del personale che si è adoperato per superare un problema verificatosi all’arrivo

Cons:

Nulla

2026-07-05 via Nuitee
B
Bra couple gr
9
Πολύ καλή σχέση ποιότητας-τιμής
Pros:

Πολύ καθαρό , πολύ καλό πρωινό κι εξίσου καλή εξυπηρέτηση.

Cons:

Το δωμάτιο είχε μια μυρωδιά κλεισούρας και δεν γνωρίζω αν έφταιγε το κλιματιστικό ή το γεγονός ότι ήταν εσωτερικό δωμάτιο.

2026-07-04 via Nuitee
C
Celia extended_group fr
10
2026-06-30 via Nuitee
B
Biljana couple rs
10
2026-06-29 via Nuitee
M
Martin couple gb
8
Good choice for a night or two in Chania
Pros:

A pleasant room in a fairly quiet building, just a few minutes from the centre of the old town. Generous buffet breakfast and very friendly staff. Excellent air-con (it was hot) and a comfortable bed.

2026-06-25 via Nuitee
B
Birgit couple de
8
Pros:

Die Lage mitten in der Altstadt ist perfekt!

Cons:

Eine recht helle Leuchte im Schlafzimmer konnte nicht ausgeschaltet werden.
Sehr störend!

2026-06-25 via Nuitee
S
Stephanie family_with_children ca
9
2026-06-24 via Nuitee
M
Maria Amélia couple ch
10
Pros:

Localisation, petit déjeuner, la terrace

2026-06-22 via Nuitee
A
Andrew couple gb
10
2026-06-21 via Nuitee
C
Colleen couple ca
4
Would not stay here again. Great location but hotel needs improvement
Pros:

Great staff and location. Comfortable bed. Good breakfast

Cons:

Air conditioning did not work. Room was uncomfortably hot. Found a dead cockroach in our room.

2026-06-14 via Nuitee
K
Karen Marit couple no
10
2026-06-12 via Nuitee
S
SILVIA solo_traveller it
9
Pros:

Ottima colazione. Nel centro del paese

2026-06-11 via Nuitee
C
Cathy_et_Phil solo_traveller fr
8
Dommage
Pros:

Toute l'équipe très sympa (sauf une personne à l'accueil)

Cons:

Un problème de climatisation non résolu et surtout aucun message d'excuse ni aucun geste commercial

2026-06-10 via Nuitee
A
Ann solo_traveller se
8
2026-05-28 via Nuitee
M
Marcel couple nl
9
Perfecte uitvalsbasis om Chania te ontdekken
Pros:

Locatie!

Cons:

Jammer dat er geen lift is maar dat wordt ruimschoots gecompenseerd door de geweldige locatie in de Old Town, vriendelijk personeel en heerlijk ontbijt

2026-05-25 via Nuitee
H
Houben couple be
9
Mooi hotel , leuke locatie
2026-05-19 via Nuitee
R
Raphael solo_traveller ch
6
Nice location, but refurbishing needed
Pros:

Great location, nice terrace, friendly staff.

Cons:

My room was quite dated (fotos) and worn down (better not to look at the mattress) but otherwise ok. What really bothered me was the strange smell (very aggressive room deodorant) in the hotel and more so in the room.

Funny was that a prior guest seemed unhappy with the exit sign and used a city map and tape to cover it :-)

2026-05-18 via Nuitee
ΣΠΥΡΟΣ couple gr
6
2026-05-10 via Nuitee