Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Inconsistent cleanliness
Service delays

Categories

Cleanliness
7.59
Some reviews mentioned dirty parts of the room.
Service
9.06
While some service experiences were negative, the friendly managers and staff were highlighted.
Location
10
The location is unbeatable, with many attractions nearby.
Room Quality
8.6
Rooms were reported as nice and spacious, but some rooms required upgrades.
Amenities
9.55
Amenities like the pool and Starbucks are well received.
Value for Money
8.58
Some reviews indicated that pricing did not match the room quality.
Food and Beverage
9.54
Food quality at the hotel and nearby restaurants received positive mentions.
Overall Experience
9.09
Overall, guests enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:56

Property Description

Luxury Accommodation in Chicago's Lakeshore East

Stunning Views and Modern Amenities
Enjoy breathtaking views of Lake Michigan and surrounding parks from every contemporary room, equipped with a flat-screen TV, minibar, and deluxe bathroom amenities.

Indoor and Outdoor Recreation
Unwind at the indoor and outdoor pools or hit the outdoor track for a refreshing workout. Relax at the seasonal outdoor pool with a sundeck and fire pits, offering a perfect setting to soak in the Chicago skyline.

Delicious Dining Options
Indulge in American cuisine at FireLake Grill House & Cocktail Bar, serving locally-inspired dishes for all meals. Sip on craft cocktails and local beers at the bar, adding a flavorful touch to your stay.

Book your stay at Radisson Blu Aqua Hotel Chicago for a luxurious and memorable experience.

Important information:

Please note that the first night stay plus tax or the full reservation amount plus tax may be pre-authorized on the credit card used to make the reservation any time after the booking is made.

Please be advised if booking 5 or more rooms, reservations must be made directly with hotel.

Guests must be 21 years of age to check in at this property.

Please note that the only type of pet permitted at this hotel are dogs under 40 lbs (18 kg).

Public self parking garage and costs USD 63 per 24 hours and valet parking for USD 80 per 24 hours.

An Urban Fee will be collected at check-in and includes the following:
- Access to Health Club that includes fitness center, indoor/outdoor pools, outdoor running track, and game room
- Free local and long distance calls
- 24 hour Business Center
- Tier 2 WiFi access in guest rooms and common areas of the Hotel

Please note that the credit card used to make the reservation must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2570 reviews
Cleanliness: 7.59
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
P
PHyde80123 • Business
8
Roof top relaxing!!
Pros:

Great location. Loved the pool. Staff was friendly and helpful.

2026-06-27 • via Tripadvisor
W
Waters • couple • us
4
2026-06-27 • via Nuitee
R
R6961UYemilp • Couples
10
10 out of 10. I recommend.
Pros:

Wonderful Stay. Wonderful Location. This was my second time staying here.

2026-06-25 • via Tripadvisor
Z
Z4422WNlisak • Business
8
Beautiful rooms and friendly staff
Pros:

Great location, quiet and comfortable room with beautiful design. Friendly team and explained everything well. One comment, Business Center needs an update and as I arrived early, the team gave me access to the room but no WiFi password. I should have asked .

2026-06-25 • via Tripadvisor
V
Vee • couple • us
1
2026-06-25 • via Nuitee
B
Brandon • couple • us
9
2026-06-25 • via Nuitee
C
Carrie • couple • at
9
2026-06-25 • via Nuitee
Y
Y3078BQadams • Friends getaway
10
Unexpectedly surprised
Pros:

Hotel bars can be hit or miss, but this one was a pleasant surprise. Good food, good drinks, and outstanding service. The bartender, Brie, took great care of us and made us feel welcome from the moment we sat down.

We’ll definitely be back next time we’re in town.

2026-06-24 • via Tripadvisor
E
Explore53133230948 • Couples
10
Couples mini-vaca
Pros:

Location: great. Within 15 min walking distance to Navy Pier.
Atmosphere: classy, fancy-schmancy, but laid back and non-judgemental.
Room: The corner king suite with balcony was amaaaaaazzzzziiiing. It overlooked the roof top pool and you could even see the sun rise over the water between the other tall buildings. The bathtub was big enough for 2 big-ish ppl. Fully stocked cash bar in room. But the balcony....💯
Value: 9/10 but only because we wished housekeeping would've given us fresh linens for the 2nd night.
Cleanliness: no complaints.
Noise level: it was quiet enough for us. Nothing to complain about.
Service: there was room service but we didn't use it. So I can't really say.

2026-06-24 • via Tripadvisor
K
Kathryn • couple • us
10
2026-06-24 • via Nuitee
W
Wilonda • couple • us
8
The hotel was cute, clean, convenient, and served its purpose.
Pros:

Location

Cons:

The bathroom set up.

2026-06-24 • via Nuitee
A
amyyH160DI • Solo travel
10
LOVE!
Pros:

First time to Chicago and because of this hotel alone I will be returning! Valet was exceptional! Helped me when I left my charger in my car. The hotel restaurant was excellent the Caesar salad was delicious! Along with their fruit and yogurt for breakfast. The view??? Breathtaking! I never wanted to leave that hotel for that reason alone. The most beautiful view I have ever experienced. Best part is you could experience it not just from the massive balcony. You could also experience it from the comfort of the king size bed! The room was clean and very spacious. Had no problem taking a mid day nap with how cozy and quiet it was. Don’t even get me started on the walk in shower and bath tub! 1000/10!

2026-06-22 • via Tripadvisor
E
Erick • couple • us
6
I’ll be back as long as I could receive a decent discount with a high room and view like I asked.
Pros:

The location of the hotel is perfect.

Cons:

I asked for a high room w a park view months prior to our stay and was given a room on the 9th floor facing the front of the building. This is the second time in a row that this happens.

2026-06-22 • via Nuitee
A
Adrian • solo_traveller • gb
9
2026-06-22 • via Nuitee
A
Aaron • family_with_children • us
10
made my Chicago vacation, a memory to recapture again
Pros:

it was clean and the staff of wonderful very helpful every time I saw them

Cons:

The rooftop pool was closed

2026-06-21 • via Nuitee
J
Jackson • family_with_children • us
8
Excellent location and stay for a family vacation to Chicago!
Pros:

The location was exceptional! It was also very clean. We loved the balcony and the views.

Cons:

The beds weren’t as comfortable as I would have liked and you could hear the noise in the hallways. The indoor pool was small, mostly only for those who want to lap swim.

2026-06-20 • via Nuitee
M
Meander554055 • Family • Lockport, Illinois
8
Great location for a family vacation to Chicago
Pros:

The location is perfect for a Chicago family vacation. It is close to Millennium Park, Navy Pier, and the Magnificent Mile. We were able to also walk to the museum campus, seeing Buckingham Fountain on the way. We enjoyed playing basketball in the indoor court. The indoor pool is small and focused on lap swimming. We didn’t have good weather for outdoor swimming, but the outdoor pool and area is nice. We stayed in a room with a balcony and enjoyed the beautiful view. I gave it a 4/5 rating because the beds weren’t the most comfortable and you could hear noise from the hallway very easily. Overall, would recommend this hotel and stay again.

2026-06-19 • via Tripadvisor
C
cinderellar2018 • Business
10
5 Star
Pros:

Clean rooms, conference area, lobby. Helpful staff and a warm welcoming front desk manager. I will stay here again.

2026-06-19 • via Tripadvisor
S
seanw997 • Business • Pittsburgh, Pennsylvania
10
Good property, bar closes too early
Pros:

I stayed this hotel for a conference in mid-June this year. I really liked The style of the place, had a lot of blue lighting (imagine that!) and I thought it looked pretty good. The room was fine, small cube refrigerator and a mini bar, nice lighting, pretty big, but I was disappointed that it didn't have a microwave. I believe I must have been upgraded because I had a balcony that overlooked one of their pools. The property had an indoor pool and an outdoor pool, and an indoor spa and an outdoor spa. The outdoor spa was down for maintenance. There was also an outdoor kiddie pool.

They had a decent on-site bar, but it always seemed to be understaffed and difficult to get a drink. They also closed way too early, most of the conference goers I was with walked across the street to the Hyatt because their bar stayed open later. Disappointing that they wouldn't put on some extra help during a conference.

I didn't eat dinner there, but they had a nice looking restaurant with the bar. We had a couple of appetizers while we were there, the giant pretzel was pretty good as we're the cheese curds.

The conference rooms were very nice, nothing disappointing there. The catered food was very good, there were some outstanding hors d'oeuvres as well.

Overall I was very pleased with my stay, really the only thing that was disappointing was the bar closing as early as it did.

2026-06-18 • via Tripadvisor
L
lilyy748 • Business
8
Great location/ Nice Staff
Pros:

Stayed one night for business meeting. Location was great as near riverfront and Millineum Park. Jasmine at the front desk was friendly and helpful as well as all staff members.

2026-06-18 • via Tripadvisor