Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Inconsistent cleanliness
Service delays

Categories

Cleanliness
7.59
Some reviews mentioned dirty parts of the room.
Service
9.06
While some service experiences were negative, the friendly managers and staff were highlighted.
Location
10
The location is unbeatable, with many attractions nearby.
Room Quality
8.6
Rooms were reported as nice and spacious, but some rooms required upgrades.
Amenities
9.55
Amenities like the pool and Starbucks are well received.
Value for Money
8.58
Some reviews indicated that pricing did not match the room quality.
Food and Beverage
9.54
Food quality at the hotel and nearby restaurants received positive mentions.
Overall Experience
9.09
Overall, guests enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:56

Property Description

Luxury Accommodation in Chicago's Lakeshore East

Stunning Views and Modern Amenities
Enjoy breathtaking views of Lake Michigan and surrounding parks from every contemporary room, equipped with a flat-screen TV, minibar, and deluxe bathroom amenities.

Indoor and Outdoor Recreation
Unwind at the indoor and outdoor pools or hit the outdoor track for a refreshing workout. Relax at the seasonal outdoor pool with a sundeck and fire pits, offering a perfect setting to soak in the Chicago skyline.

Delicious Dining Options
Indulge in American cuisine at FireLake Grill House & Cocktail Bar, serving locally-inspired dishes for all meals. Sip on craft cocktails and local beers at the bar, adding a flavorful touch to your stay.

Book your stay at Radisson Blu Aqua Hotel Chicago for a luxurious and memorable experience.

Important information:

Please note that the first night stay plus tax or the full reservation amount plus tax may be pre-authorized on the credit card used to make the reservation any time after the booking is made.

Please be advised that the resort fee varies by season.

Please be advised if booking 5 or more rooms, reservations must be made directly with hotel.

Guests must be 21 years of age to check in at this property.

Please note that the only type of pet permitted at this hotel are dogs under 40 lbs (18 kg).

Public self parking garage and costs USD 51 per 24 hours.

An Urban Fee will be collected at check-in and includes the following:
- Access to Health Club that includes fitness center, indoor/outdoor pools, outdoor running track, and game room
- Free local and long distance calls
- 24-hour Business Center
- Tier 2 WiFi access in guest rooms and common areas of the Hotel

Please note that the credit card used to make the reservation must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2349 reviews
Cleanliness: 7.59
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
C
Colin • couple • gb
9
Reassuring and reliable.. good rooms very nice staff
Pros:

Friendly , inviting, reputable

Cons:

Nothing .. all was well

2026-03-28 • via Nuitee
C
Cecilia • solo_traveller • us
6
2026-03-25 • via Nuitee
P
Passion • couple • us
10
2026-03-24 • via Nuitee
B
Brad • family_with_children • us
10
2026-03-23 • via Nuitee
T
tarsha • couple • us
10
2026-03-22 • via Nuitee
M
Marcus • family_with_children • au
10
2026-03-21 • via Nuitee
R
Roberto • couple • it
9
Pros:

Struttura molto accogliente e posizione centrale

Cons:

Niente

2026-03-20 • via Nuitee
C
Chirantha • solo_traveller • us
9
2026-03-19 • via Nuitee
N
Neomar • couple • us
10
Excelente
Pros:

Si

Cons:

Todo bien

2026-03-18 • via Nuitee
J
Jaquan • couple • us
10
2026-03-16 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

The hot tub was amazing. The hotel was clean and beautiful

2026-03-16 • via Nuitee
W
Wasicak • couple • us
4
We made the best of it. We'll stay elsewhere next trip.
Pros:

Our room was changed from what we reserved, then was dirty and has broken furniture. We got another room, but it was mediocre and not what we booked originally. We won't stay there again.

Cons:

The room. It was sub-par.

2026-03-16 • via Nuitee
L
Lucy • family_with_children • us
6
Pros:

The hotel itself is lovely. This was our second time coming here. Its close to alot od restaurants and shopping.

Cons:

The rooms we had this time was smaller and I just didn't care for it. It was also very expensive for what you got. When checking in they didnt seem to want to be bothered by us. I noticed the staff in general this time was not as helpful or happy as last year.

2026-03-16 • via Nuitee
M
Marchelle • solo_traveller • us
8
2026-03-14 • via Nuitee
H
Harrington • extended_group • us
10
2026-03-11 • via Nuitee
A
Ashley • couple • us
10
Stunning
Pros:

Property was beautiful

Cons:

Absolutely loved everything about it. Nothing I did not like.

2026-03-10 • via Nuitee
S
Shelrika • solo_traveller • us
10
2026-03-10 • via Nuitee
M
megan • family_with_children • us
8
NAEA stay
Pros:

Great location, easy check-in, great staff.

Cons:

The beds we a little uncomfortable and I could.only get hot water in the shower one of the 4 nights I stayed there. The rest of the time water was only slightly warmer than body temperature.

2026-03-09 • via Nuitee
R
Rekedra • couple • us
5
would recommend to someone else
Pros:

nice view very friendly staff

Cons:

bathroom wasn’t clean enough for my liking. don’t like to see others hair.

2026-03-09 • via Nuitee
B
Brandee • couple • us
7
2026-03-06 • via Nuitee