Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Inconsistent cleanliness
Service delays

Categories

Cleanliness
7.59
Some reviews mentioned dirty parts of the room.
Service
9.06
While some service experiences were negative, the friendly managers and staff were highlighted.
Location
10
The location is unbeatable, with many attractions nearby.
Room Quality
8.6
Rooms were reported as nice and spacious, but some rooms required upgrades.
Amenities
9.55
Amenities like the pool and Starbucks are well received.
Value for Money
8.58
Some reviews indicated that pricing did not match the room quality.
Food and Beverage
9.54
Food quality at the hotel and nearby restaurants received positive mentions.
Overall Experience
9.09
Overall, guests enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:56

Property Description

Luxury Accommodation in Chicago's Lakeshore East

Stunning Views and Modern Amenities
Enjoy breathtaking views of Lake Michigan and surrounding parks from every contemporary room, equipped with a flat-screen TV, minibar, and deluxe bathroom amenities.

Indoor and Outdoor Recreation
Unwind at the indoor and outdoor pools or hit the outdoor track for a refreshing workout. Relax at the seasonal outdoor pool with a sundeck and fire pits, offering a perfect setting to soak in the Chicago skyline.

Delicious Dining Options
Indulge in American cuisine at FireLake Grill House & Cocktail Bar, serving locally-inspired dishes for all meals. Sip on craft cocktails and local beers at the bar, adding a flavorful touch to your stay.

Book your stay at Radisson Blu Aqua Hotel Chicago for a luxurious and memorable experience.

Important information:

Please note that the first night stay plus tax or the full reservation amount plus tax may be pre-authorized on the credit card used to make the reservation any time after the booking is made.

Please be advised that the resort fee varies by season.

Please be advised if booking 5 or more rooms, reservations must be made directly with hotel.

Guests must be 21 years of age to check in at this property.

Please note that the only type of pet permitted at this hotel are dogs under 40 lbs (18 kg).

Public self parking garage and costs USD 51 per 24 hours.

An Urban Fee will be collected at check-in and includes the following:
- Access to Health Club that includes fitness center, indoor/outdoor pools, outdoor running track, and game room
- Free local and long distance calls
- 24-hour Business Center
- Tier 2 WiFi access in guest rooms and common areas of the Hotel

Please note that the credit card used to make the reservation must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 41
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2349 reviews
Cleanliness: 7.59
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
D
Dominique • family_with_children • us
3
Not worth the money
Cons:

About 15 minutes after getting to our room, a staff member came in, taking several minutes to place a sticker on the patio which said to make sure the doors are kept locked. We were in the middle of unpacking and they could have just gave us the message verbally instead or came back later

Sheets had stains.

Hotel Jacuzzi was dirty looking and when it was turned on, I immediately started coughing at the fumes.

Breakfast being brought to the room was widely advertised, but once we were there, it was not something offered on the weekend. We ordered breakfast to our room Monday before check-out. The syrup for my waffles was missing. I called for some to be brought up, then a few minutes later, I received a call back saying that the staff remembered adding it to our bag. I explained that jam was added instead of syrup. The staff came to bring the syrup and then asked for the jam back (Either they thought I lied or that jam must be super expensive. I really hope that the jam was not later given to someone else to save costs.) By the time I was able to eat my waffles the food was already cold.

I was very excited to stay in the Aqua tower in Chicago. We were celebrating our 10 year anniversary and we normally don't spend so much money for hotels. However, I was very disappointed with the stay. I have had better experiences at much cheaper hotels.

2026-02-11 • via Nuitee
J
Janiya • couple • us
10
2026-01-30 • via Nuitee
S
Simpson • couple • us
9
Great stay . Ill be back
Pros:

My room was not ready when I arrived at 5pm and checkin was at 3pm. I think her name was Claudia at the front desk She was ao pleasant my entire stay.. She upgraded me and the
Room was beautiful. I didnt have the balcony I wanted but the view was great. The room could've been cleaner. Needs some paint touch ups but overall great stay I will be back.

Cons:

Parking, and cleanings

2026-01-29 • via Nuitee
B
Breuna • family_with_children • us
10
Cons:

The room was dark & staff didnt want to help with any assitance i needed for example i left my room key in tne room i asked multiple staff walking pass can they just let me on elevator because the staff at the desk was very busy it was new years so it got hectic my husband was in the room i had no phone to call hin no one helped i waited in line for 30 mins just to get another key .

2026-01-28 • via Nuitee
L
Laura • family_with_children • jo
10
Highly recommend!
Pros:

Wonderful Stay at Radisson Blu Chicago
I had a fantastic stay at the Radisson Blu Chicago. The location is excellent, with easy access to the city’s highlights and beautiful views of Millennium Park and Lake Michigan. The rooms were modern, spacious, and impeccably clean, making it a very comfortable place to unwind.
What truly stood out was the service — the staff were consistently friendly, professional, and genuinely eager to help, which made the experience feel effortless from start to finish. The hotel has a great energy, balancing a sleek, contemporary feel with warm hospitality.
I would happily recommend the Radisson Blu Chicago to both business and leisure travelers and would absolutely stay here again.

Cons:

I loved it all!

2026-01-27 • via Nuitee
M
Marie • couple • us
10
Absolutely Amazing definitely a 10
Pros:

Everything

Cons:

Nothing

2026-01-27 • via Nuitee
S
Shatondria • couple • us
9
Pros:

Clean & friendly staff

Cons:

N/A

2026-01-26 • via Nuitee
A
ANGELA • family_with_children • aw
8
Wonderfull
Pros:

The facilities, the view from the balcony, the location near to the Millenium park

Cons:

The lack of daily cleaning service.

2026-01-25 • via Nuitee
P
Pamela • couple • cl
8
Pros:

La excelente ubicación. La piscina interior muy buena. Camas muy comodas y habitaciones amplias.

Cons:

Es dificil llegar en auto. La direccion del hotel lleva a otro lugar!

2026-01-23 • via Nuitee
N
Nicole • extended_group • us
9
2026-01-22 • via Nuitee
M
Mia • extended_group • us
10
Was perfect for a beautiful weekend in Chicago
Pros:

The premises were clean to a luxury standard. They were also so safe! No one can come up that elevator with no key and the lobby was guarded with security. Each associate from the desk staff to the housekeeping were extremely considerate and helpful. Our view of the river and other skyscrapers was to die for. Definitely recommend to anyone looking for a beautiful hotel to enjoy Chicago views in.

2026-01-20 • via Nuitee
A
Arieal • family_with_children • us
10
Pros:

The decorations

Cons:

When I went to the hot tub it dirty ! And someone left dirty towels in and around the hot tub ! I removed the towels on my own because I need to get in to relax my muscles from a workout ! 2 mins later my skin starting itching ! My skin was really irritated from the dirty water !

2026-01-20 • via Nuitee
Y
Yolanda • couple • us
10
Very welcoming and clean
Pros:

Clean , relaxing, and beautiful

Cons:

I loved everything about it

2026-01-20 • via Nuitee
F
Fredrik • family_with_children • se
8
2026-01-19 • via Nuitee
O
Olivia • extended_group • de
10
2026-01-19 • via Nuitee
M
Maria Rebeca • family_with_children • us
7
Okey
Pros:

The location

Cons:

The service was very slow

2026-01-19 • via Nuitee
C
Christopher • couple • us
10
2026-01-19 • via Nuitee
K
Kristen • family_with_children • us
6
Not worth the money
Pros:

The pool area was nice, it was clean

Cons:

The room service was terrible, food was delivered cold, very over priced for what it was, the ice maker was broken on the floor, people were playing music on their own speakers at the pool, one of the hot tubs was closed and the other had so many kids in it all day and night. It was very noisy, beds were not comfortable. They squeaked every time someone moved, the bathroom door doesn't close all the way so you can hear everything. Still haven't received my final bill and we checked out 4 days ago.

2026-01-19 • via Nuitee
D
Dwayne • couple • us
10
2026-01-19 • via Nuitee
B
Brent • couple • us
8
2026-01-19 • via Nuitee