Hotel Schweizerhof Bern & Spa

Hotels
The Leading Hotels of the World
9.4 (1803 reviews)
Bahnhofplatz 11 , Bern , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious and well-furnished rooms
Cons:
Food quality issues reported
Concerns about cleanliness in some areas

Categories

Cleanliness
8.8
The cleanliness was generally acceptable but some guests reported cleanliness issues.
Service
10
The staff was friendly and attentive, with excellent service overall.
Location
10
Multiple guests highlighted the hotel's excellent location.
Room Quality
9.77
Rooms were spacious and well-furnished, with good lighting and quality finishes.
Amenities
9.31
Amenities were generally good, though some guests felt the spa was small or staff was lacking during busy periods.
Value for Money
9.26
The hotel provides a good experience but some comments indicated potential issues with food quality affecting value.
Food and Beverage
8.29
Some guests reported issues with food quality and service during breakfast.
Overall Experience
9.75
Overall positive experiences noted, with minor issues that did not detract significantly from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:17

Property Description

Luxurious Rooms and Cutting-edge Facilities

Hotel Schweizerhof Bern & Spa offers luxurious rooms with elegant interior design and cutting-edge facilities. Each room features a minibar, Nespresso coffee machine, and state-of-the-art entertainment. The large bathrooms include a rain shower, bathtub, towel warmer, bathrobe, and slippers for ultimate comfort.

Wellness Centre and Rooftop Terrace

Enjoy the 500 m² wellness centre with a hot tub, sauna, hammam, and 24-hour fitness room. Relax on the trendy rooftop terrace with stunning views of Bern. Indulge in innovative cuisine at Jack’s Brasserie or savor a cocktail at the lobby lounge bar or Sky terrace.

Convenient Location and Premium Services

Centrally located near Bern Railway Station, Hotel Schweizerhof offers valet parking and free public transport for easy exploration. Don't miss the opportunity to experience luxury and relaxation at Schweizerhof Bern & Spa.

Important information:

Please note that a deposit of CHF 200 per day will be blocked on the guests' credit card upon arrival to guarantee for incidentals.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Opening hours at the spa:
Monday to Thursday: 11.00 am to 8.00 pm, Friday 11.00 am to 9.00 pm, Saturday 11.00 am to 9.00 pm and Sunday 9.00 am to 8.00 pm.

Friday to Sunday we have Spa Slots that may be reserved in advance.

Please note that children under 12 years are only allowed in the spa area from 16:00 until 17:00 and need to be accompanied by an adult. Children from 12 to 16 years of age in the company of an adult have unlimited access to the spa area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 50 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for CHF 65 per person per night when using an existing bed.
    People 4 years old and over stay for CHF 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1803 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.26
Food and Beverage: 8.29
Overall Experience: 9.75
couple de
10
2026-04-23 via Nuitee
K
Karine solo_traveller ch
9
Séjour de 3 jours très agréable.
Pros:

Personnel, emplacement qualités spatiale de la chambre et équipement.

Cons:

Ras

2026-04-21 via Nuitee
S
Samuel couple ch
10
2026-04-20 via Nuitee
N
Nilesh solo_traveller ae
9
2026-04-20 via Nuitee
S
Sattam couple sa
6
Cons:

Slow service

2026-04-13 via Nuitee
G
Gianpiero couple ch
6
Piacevole
Cons:

La SPA la trovo piccola e non a livello della struttura albeghiera.

2026-04-13 via Nuitee
M
Michaud family_with_children ch
9
2026-04-12 via Nuitee
C
comfortmongerCA NONE
8
Beautiful place, but beware cigar smoke in lobby
Pros:

A really lovely hotel with a fantastic rooftop terrace. Service was friendly and prompt, and everything was absolutely spotless. The only unpleasant experience was that the cigar lounge makes the whole lobby area stink of cigar smoke because it's not sufficiently isolated from the main lobby. We wanted to hang out in the beautiful lobby for a drink, but could not stand the smell.

2026-04-11 via Tripadvisor
M
Marine couple ch
10
2026-04-11 via Nuitee
A
Ariane couple ch
10
2026-04-11 via Nuitee
F
F1912WYjimmyc Family
10
Convenient Location, Terrific Staff
Pros:

We stayed with our family (one grandparent and one child) and we were very happy with our stay.

The hotel is conveniently situated next to the main train station. It’s walking distance from all of the major tourist attractions in Old Town. Despite the central location, the hotel is also very quiet and peaceful.

We used Bern as a hub to do day trips across the country. Most places were within 60-90 minutes. We found it convenient for our day trips to Lausanne, Evian Les Bains, Interlaken, Lauterbrunnen, and Neuchatel.

The rooms were clean and they accommodated bespoke requests. (It was unusually hot when we arrived and we requested a fan for the room which they brought up immediately)

Try their restaurant Jack’s. It’s one of the best in town. Great service and food.

They have a beautiful rooftop bar that offers panoramic views of the city. And a spa/gym that is also very clean and private.

For us, the best part of the trip was the warm and friendly staff. Anna and Anissa in particular were terrific and always greeted our family by name and went above the call of duty to make our stay memorable. Highly recommend!

2026-04-10 via Tripadvisor
F
Francesca couple ch
9
Propre, sympa, bien positionné
Pros:

L’embrasement est parfait, le personnel très sympa et serviable.

2026-04-10 via Nuitee
M
melissacF9045YO Business
10
Wonderful Hotel
Pros:

Wonderful hotel - I've stayed many times and always have a great experience! The rooftop bar was not open due to the time of year, but I always love going up there when it is open. I also love eating at Jack's (breakfast & dinner).

2026-04-09 via Tripadvisor
K
Katharina family_with_children ch
8
Ein Erlebnis
2026-04-09 via Nuitee
A
Andre solo_traveller ch
8
2026-04-08 via Nuitee
E
Emma family_with_children ie
8
Enjoyable
Pros:

Very central- nice spacious room with comfortable beds. Lovely attention to detail with extras in room for baby. breakfast was good.

Cons:

No air con in room, too warm in hot weather. Location was good for public transport but a lot of drug/alcohol users congregate nearby from mid afternoon onwards.

2026-04-08 via Nuitee
J
Jacqueline couple ch
9
Pros:

Angenehmes Personal, top Lage, Kaffeemaschine und Wasserkocher im Zimmer. Feines Frühstück.

2026-04-08 via Nuitee
J
Johnny couple ch
8
Pros:

Le calme.

Cons:

Nous avons dû réclamer pour que la chambre soit faite, tout simplement oublié pour un 5 étoiles s’est vraiment pas top.
En attendant que la chambre soit faite ont nous a offert une boisson sur le Rooftop.

2026-04-06 via Nuitee
J
Jérôme1 family_with_children lu
9
2026-04-06 via Nuitee
V
Véronique family_with_children ch
10
2026-04-01 via Nuitee