Hotel Schweizerhof Bern & Spa

Hotels
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The Leading Hotels of the World
9.4 (1814 reviews)
Bahnhofplatz 11 , Bern , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious and well-furnished rooms
Cons:
Food quality issues reported
Concerns about cleanliness in some areas

Categories

Cleanliness
8.8
The cleanliness was generally acceptable but some guests reported cleanliness issues.
Service
10
The staff was friendly and attentive, with excellent service overall.
Location
10
Multiple guests highlighted the hotel's excellent location.
Room Quality
9.77
Rooms were spacious and well-furnished, with good lighting and quality finishes.
Amenities
9.31
Amenities were generally good, though some guests felt the spa was small or staff was lacking during busy periods.
Value for Money
9.26
The hotel provides a good experience but some comments indicated potential issues with food quality affecting value.
Food and Beverage
8.29
Some guests reported issues with food quality and service during breakfast.
Overall Experience
9.75
Overall positive experiences noted, with minor issues that did not detract significantly from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:17

Property Description

Luxurious Rooms and Cutting-edge Facilities

Hotel Schweizerhof Bern & Spa offers luxurious rooms with elegant interior design and cutting-edge facilities. Each room features a minibar, Nespresso coffee machine, and state-of-the-art entertainment. The large bathrooms include a rain shower, bathtub, towel warmer, bathrobe, and slippers for ultimate comfort.

Wellness Centre and Rooftop Terrace

Enjoy the 500 m² wellness centre with a hot tub, sauna, hammam, and 24-hour fitness room. Relax on the trendy rooftop terrace with stunning views of Bern. Indulge in innovative cuisine at Jack’s Brasserie or savor a cocktail at the lobby lounge bar or Sky terrace.

Convenient Location and Premium Services

Centrally located near Bern Railway Station, Hotel Schweizerhof offers valet parking and free public transport for easy exploration. Don't miss the opportunity to experience luxury and relaxation at Schweizerhof Bern & Spa.

Important information:

Please note that a deposit of CHF 200 per day will be blocked on the guests' credit card upon arrival to guarantee for incidentals.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Opening hours at the spa:
Monday to Thursday: 11.00 am to 8.00 pm, Friday 11.00 am to 9.00 pm, Saturday 11.00 am to 9.00 pm and Sunday 9.00 am to 8.00 pm.

Friday to Sunday we have Spa Slots that may be reserved in advance.

Please note that children under 12 years are only allowed in the spa area from 16:00 until 17:00 and need to be accompanied by an adult. Children from 12 to 16 years of age in the company of an adult have unlimited access to the spa area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 50 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for CHF 65 per person per night when using an existing bed.
    People 4 years old and over stay for CHF 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1814 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.26
Food and Beverage: 8.29
Overall Experience: 9.75
G
Glenn • couple • gb
10
2026-05-16 • via Nuitee
B
Brissinger • couple • fr
10
2026-05-15 • via Nuitee
M
Mélanie • couple • ch
10
2026-05-14 • via Nuitee
C
Christian • couple • fr
8
2026-05-13 • via Nuitee
G
Gregor • family_with_children • ch
9
2026-05-10 • via Nuitee
D
Daryll • couple • ca
6
Wouldn’t stay there again. Overpriced for the few amenities
Pros:

Close to the train station

Cons:

Hot in the room, couldn’t cool it down. The spa area was small and poorly trained employees.

2026-05-07 • via Nuitee
M
Mitsuru • extended_group • jp
7
2026-05-06 • via Nuitee
L
Landis • solo_traveller • ch
10
2026-05-01 • via Nuitee
V
Vanessa • couple • ch
10
2026-04-27 • via Nuitee
N
Nicky • couple • ch
10
Pros:

Das Zimmer war toll eingerichtet. Das Bad richtig gross und schön (Erlebnisdusche und grosse Badewanne!). Das Hotel- und Restaurantpersonal war unglaublich nett und zuvorkommend. Das Essen im Restaurant unbeschreiblich gut! Auch das Frühstück, eine richtig grosse Auswahl, und sie waren auch da so nett und hatten mir als Veganerin viel geboten.
Und, ich war da für meinen Geburtstag und sie haben mich richtig toll verwöhnt. Vielen, vielen herzlichen Dank für alles!!

2026-04-27 • via Nuitee
旻 • couple • de
10
2026-04-23 • via Nuitee
K
Karine • solo_traveller • ch
9
Séjour de 3 jours très agréable.
Pros:

Personnel, emplacement qualités spatiale de la chambre et équipement.

Cons:

Ras

2026-04-21 • via Nuitee
N
Nilesh • solo_traveller • ae
9
2026-04-20 • via Nuitee
S
Samuel • couple • ch
10
2026-04-20 • via Nuitee
S
Sattam • couple • sa
6
Cons:

Slow service

2026-04-13 • via Nuitee
G
Gianpiero • couple • ch
6
Piacevole
Cons:

La SPA la trovo piccola e non a livello della struttura albeghiera.

2026-04-13 • via Nuitee
M
Michaud • family_with_children • ch
9
2026-04-12 • via Nuitee
C
comfortmongerCA • NONE
8
Beautiful place, but beware cigar smoke in lobby
Pros:

A really lovely hotel with a fantastic rooftop terrace. Service was friendly and prompt, and everything was absolutely spotless. The only unpleasant experience was that the cigar lounge makes the whole lobby area stink of cigar smoke because it's not sufficiently isolated from the main lobby. We wanted to hang out in the beautiful lobby for a drink, but could not stand the smell.

2026-04-11 • via Tripadvisor
M
Marine • couple • ch
10
2026-04-11 • via Nuitee
A
Ariane • couple • ch
10
2026-04-11 • via Nuitee