Hotel Schweizerhof Bern & Spa

Hotels
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The Leading Hotels of the World
9.4 (1931 reviews)
Bahnhofplatz 11 , Bern , CH
+41 31 326 80 80

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Spacious and well-furnished rooms
Cons:
Food quality issues reported
Concerns about cleanliness in some areas

Categories

Cleanliness
8.8
The cleanliness was generally acceptable but some guests reported cleanliness issues.
Service
10
The staff was friendly and attentive, with excellent service overall.
Location
10
Multiple guests highlighted the hotel's excellent location.
Room Quality
9.77
Rooms were spacious and well-furnished, with good lighting and quality finishes.
Amenities
9.31
Amenities were generally good, though some guests felt the spa was small or staff was lacking during busy periods.
Value for Money
9.26
The hotel provides a good experience but some comments indicated potential issues with food quality affecting value.
Food and Beverage
8.29
Some guests reported issues with food quality and service during breakfast.
Overall Experience
9.75
Overall positive experiences noted, with minor issues that did not detract significantly from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:17

Property Description

Luxurious Rooms and Cutting-edge Facilities

Hotel Schweizerhof Bern & Spa offers luxurious rooms with elegant interior design and cutting-edge facilities. Each room features a minibar, Nespresso coffee machine, and state-of-the-art entertainment. The large bathrooms include a rain shower, bathtub, towel warmer, bathrobe, and slippers for ultimate comfort.

Wellness Centre and Rooftop Terrace

Enjoy the 500 m² wellness centre with a hot tub, sauna, hammam, and 24-hour fitness room. Relax on the trendy rooftop terrace with stunning views of Bern. Indulge in innovative cuisine at Jack’s Brasserie or savor a cocktail at the lobby lounge bar or Sky terrace.

Convenient Location and Premium Services

Centrally located near Bern Railway Station, Hotel Schweizerhof offers valet parking and free public transport for easy exploration. Don't miss the opportunity to experience luxury and relaxation at Schweizerhof Bern & Spa.

Important information:

Please note that a deposit of CHF 200 per day will be blocked on the guests' credit card upon arrival to guarantee for incidentals.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Opening hours at the spa:
Monday to Thursday: 11.00 am to 8.00 pm, Friday 11.00 am to 9.00 pm, Saturday 9.00 am to 8.00 pm and Sunday 9.00 am to 8.00 pm.

Friday to Sunday we have Spa Slots that may be reserved in advance.

Please note that children under 12 years are only allowed in the spa area from 4:00 pm until 5:00 pm and need to be accompanied by an adult. Children from 12 to 16 years of age in the company of an adult have unlimited access to the spa area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

9.4
Based on 1931 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.26
Food and Beverage: 8.29
Overall Experience: 9.75
C
Claudenice Luciana • couple • br
10
Pros:

Excelente hotel .

2026-09-16 • via Nuitee
Z
Zwart • couple • au
10
Loved it.
Pros:

Excellent rooms and the staff were very helpful and friendly

Cons:

Our room was a bit hot but the portable air-conditioning made a big difference

2026-09-15 • via Nuitee
R
Roland • couple • ch
10
Un très bon week-ends en amoureux
Pros:

L’emplacement le confort

Cons:

Rien

2026-09-14 • via Nuitee
B
Bryan • couple • ch
10
2026-09-12 • via Nuitee
S
Serge • solo_traveller • ch
9
2026-09-12 • via Nuitee
D
Din • couple • pk
9
Good
Pros:

Good

Cons:

Good

2026-09-12 • via Nuitee
S
Stefan • couple • ch
10
best Hotel in town
Pros:

beste Lage, bestes Hotel, bestes Essen

2026-09-11 • via Nuitee
A
Angela Lundgren de Melo • couple • br
10
2026-09-11 • via Nuitee
R
Rita • couple • ch
10
2026-09-09 • via Nuitee
J
Juan Carlos • solo_traveller • ch
10
Agréable et confortable
Pros:

Excellent séjour au Schweizerhof : un hôtel élégant, très confortable, avec un service attentionné et professionnel. J’y ai été très bien accueilli et j’y retournerai avec grand plaisir.

2026-09-09 • via Nuitee
R
Rune • couple • au
6
Perfekt läge, men en besvikelse i övrigt.
Pros:

Läget är perfekt. Man når alla sevärdheter i stan inom 30 min promenad. Bra utbud av restauranger och barer i närheten. Fantastiskt badrum.

Cons:

Personalen, framför allt concierge som missade ett antal saker gällande vår bil och vårt bagage. Även personalen i restaurangen verkade trötta på sitt jobb.

2026-09-08 • via Nuitee
G
gabriele • solo_traveller • ch
9
2026-09-08 • via Nuitee
S
Shuing • couple • us
10
Pros:

Room is clean and comfortable

Cons:

None

2026-09-06 • via Nuitee
S
Sofija • solo_traveller • mk
10
2026-09-06 • via Nuitee
C
Christoph • solo_traveller • ch
10
2026-09-05 • via Nuitee
K
KENJI • family_with_children • jp
9
一度は泊まる価値あり
Pros:

立地最高、朝食、ホテル全体の雰囲気、スタッフの対応

Cons:

お値段が高め

2026-09-05 • via Nuitee
J
Jose • family_with_children • mx
10
Pros:

todo excelente

2026-09-04 • via Nuitee
C
Claudio • solo_traveller • it
10
2026-09-04 • via Nuitee
R
Roman • solo_traveller • ua
8
Pros:

Персонал и обслуживание . На 5 из 5

Cons:

Шум от вокзала

2026-09-04 • via Nuitee
D
Derya • solo_traveller • ch
10
Pros:

room

2026-09-04 • via Nuitee