Sheik Istana Hotel Chiangmai

Hotels
•
Independent
9.6 (8 reviews)
Moo. 3, Padad, Muang, 10/1 4, Chiang Mai, Chiang Mai Province, 50100 , Chiang Mai , TH
66-99-2473136

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Easy check-in
Cons:
Dirty facilities
Unacceptable customer service regarding refunds

Categories

Cleanliness
7.94
The facility was very old, dirty with bad odor. The toilet mat had not been cleaned nor replaced for months.
Service
10
The staff was beyond friendly and check-in was super easy.
Location
10
Standard quality for this hotel tier.
Room Quality
8.91
Initially booked a king bed but had to stay in a twin bed room instead.
Amenities
10
Standard quality for this hotel tier.
Value for Money
9.95
The issues encountered made the value questionable.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
Dealt with several inconveniences during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:51

Property Description

Luxurious Amenities
Explore the 2 outdoor swimming pools, water park, and sauna at Floral Hotel Sheik Istana. Enjoy complimentary Wi-Fi, concierge services, and a poolside restaurant offering delectable Thai cuisine.

Convenience at Your Fingertips
Appreciate features like express check-in, free newspapers, and dry cleaning services. Take advantage of the airport shuttle, valet parking, and stay in one of the 35 air-conditioned rooms with kitchenettes and private balconies.

Prime Location
Situated on the riverwalk in Chiang Mai, with key attractions like Chiang Mai Night Bazaar just a short drive away. Experience the best of the city with ease from Sheik Hotel.

Book now and indulge in a luxurious stay at Sheik Hotel - your gateway to comfort and convenience in Chiang Mai.

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 8 reviews
Cleanliness: 7.94
Service: 10
Location: 10
Room Quality: 8.91
Amenities: 10
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
J
jennifer • family
6
Pros:

The hotel was super cute and had a lot of character. The staff was beyond friendly and check-in was super easy. It is just an older hotel. And I needed somewhere a little more modern and with a few more upgrades to accommodate my needs.

2025-07-29 • via Nuitee
D
Dee
2
Never been replaced extremely stinky toilet mat.
Pros:

Booked and paid for 7 nights in advance. Arrived with no room was available due to their major facility plumbing issue and had to check into a two-twin bed room instead of one king bed as booked.

The facility was very old, dirty with bad odor. One of the worst sort of the bad odor was their dark color toilet mat. This very dirty toilet mat would had never been cleaned nor replaced for months.

Tried of this very inconvenience and decided to give up and moved to a different hotel instead.

The even more disturbing news was both of the Sheik Istana Hotel and Hotel.com were putting a lot of effort not to refund the remaining unused nights.

This was very unacceptable and definitely had to sort it out at BBB, FTC and CFPB.

2025-07-09 • via Nuitee
L
Lina
10
Pros:

I had a fantastic stay at Sheik Istana Hotel and can’t say enough good things! The hotel was conveniently located close to the airport, and the amenities were amazing. Rooms were clean, air conditioning was excellent and beds were very comfortable. But more than anything, the customer service and amazing kindness of the staff was unparalleled. Despite check in hours ending at 10 PM, when I messaged asking what I should do if my 9 PM flight was delayed, the staff generously said that they would wait for me. Even after checking out of the hotel, they offered any help/ support I needed. Will definitely be staying here again if I am back in Chiang Mai!

2025-05-06 • via Nuitee
V
Verified traveler • partner
10
Pros:

La amabilidad de su personal, sin lugar a dudas. Faltaría más servicios tipo bar-restaurant entre horas

2019-04-10 • via Nuitee
V
Verified traveler
8
不錯的住宿體驗
Pros:

位置離古城稍遠，出入都要坐車。周邊食肆選擇不多。但酒店職員態度友善，耐心解答問題，協助call車，服務非常好。

2018-12-12 • via Nuitee
V
Verified traveler
10
素敵なホテルです
Pros:

プールも広くて、朝食も美味しくとても素敵なホテルでした☆川沿いなのでリゾート感もあります。
のんびり滞在するには最適です。スタッフさんに言えばgrabでタクシーを手配してくれます。大体１００バーツくらいでした。旧市街からは離れているので、観光メインの方はもう少し市内寄りがいいかもしれません。欧米人が多かったので静かなのもよかったです。私たちはホテルでのんびりしたかったので、とてもよい滞在になりました。(#^.^#)

2018-12-02 • via Nuitee
V
Vinay
8
Pros:

Nice location and friendly staff

2018-11-20 • via Nuitee
S
sarah
10
Pros:

Really nice room very spacious, clean . The staff were very helpful and couldn’t do enough. · The location is a little bit out which required a few taxis or grab but it did mean that the hotel was much quieter which was good.the breakfast is very nice. big pool ,big gym. it worth you to experience.

2018-11-05 • via Nuitee