Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals

Hotels
Radisson Individuals Americas
8.6 (403 reviews)
Av. Demetrio Mendoza via a San Luis , Cúcuta , co

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Good amenities
Cons:
Poor cleanliness
Deteriorated room conditions
Booking issues

Categories

Cleanliness
7.43
The room was not clean, and it is very old.
Service
9.4
The staff is very friendly, and the service was great.
Location
9.44
No specific comment, but area appears pleasant.
Room Quality
7.89
Room quality mentioned to be old and in need of renovation.
Amenities
9.42
Amenities are generally considered good.
Value for Money
8.38
Concerns about pricing relative to room quality.
Food and Beverage
9.43
El desayuno es exquisito!
Overall Experience
7.4
Encountered issues with booking and availability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:49

Property Description

Luxurious Accommodation with Garden Views

1. Relaxing Poolside Experience
Enjoy a tranquil retreat at Hotel Faranda Bolívar Cúcuta Resort's lush garden with 3 pools, perfect for unwinding under the sun on comfortable sun loungers.

2. Culinary Delights
Indulge in a culinary journey with 2 restaurants offering a wide variety of dishes. Start your day with a buffet breakfast and savor drinks from the bar on the terrace while enjoying the garden view.

3. Convenient Amenities
With free Wi-Fi, air conditioning, and plasma TVs in every room, along with a playground for children and free parking, Hotel Faranda Bolívar Cúcuta Resort ensures a comfortable and convenient stay for all guests.

Book now to experience the perfect blend of relaxation and luxury at Hotel Faranda Bolívar Cúcuta Resort.

Important information:

Please note that the property allow pets up to 10 kilograms for an extra charge, service or emotional support animals are admitted without surcharges. For more information on requirements, conditions and restrictions, we recommend calling or contacting the hotel before making your reservation

The rate indicated on the platform does not include Value Added Tax (VAT 19%). In order to request an exemption from this tax, it is necessary to present the passport at the time of Check In, in order to prove the non Colombian citizenship of the passenger. Otherwise, an additional charge of 19% tax will be applied to the rate shown.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 403 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 7.4
Y
YENNY BERNARDETT solo_traveller ve
10
2026-07-09 via Nuitee
Y
Yo Ki couple us
5
maybe my last stay in this hotel...
Pros:

I've stayed at this hotel several times over the past five to seven years, and it's one of my favorite places to stay in Cúcuta.

I usually book a pool-view room. The rooms are spacious, the bathrooms are large, and the beds are very comfortable. Each room includes a minibar and refrigerator, which is a nice convenience.

The hotel's food and drinks are very good, and the prices are reasonable. The pool is excellent, and both the front desk staff and bellhops have always provided great service. The housekeeping staff also does an excellent job keeping both the rooms and the hotel property clean.

The breakfast is still okay, although it has declined somewhat over the years. I can't really complain, though, since inflation has affected Colombia quite a bit over the past few years.

Cons:

I may be a little biased because I've stayed at this hotel many times and have always enjoyed it, so I really wanted to give it a great review. However, there are a few issues that need to be mentioned.

The biggest problem is that the hotel sells pool passes to the public. During the week, it's usually not an issue because there aren't many non-hotel guests using the pool. On weekends, especially Sundays, it's a completely different story. The pool area becomes extremely crowded.

What was even more frustrating was that it seemed like the hotel prioritized pool pass guests over hotel guests. I watched several non-hotel guests receive their food and drinks while I waited nearly two hours just to get a drink.

The pool itself also needs maintenance. Many tiles are missing, and parts of the pool are visibly damaged. There are only a few tables and chairs around the pool, and there are fewer lounge chairs than there used to be. It feels like the hotel is focusing more on accommodating pool pass customers than the guests who are actually staying at the hotel.

The large number of non-hotel guests also raises concerns about security. With so many people coming and going, it makes me wonder how secure the hotel really is.

That said, if you don't plan to spend much time at the pool or around the hotel grounds, this is still a very good place to stay. The rooms are comfortable, and the food and drinks are good. However, if you're looking for a quiet, relaxing atmosphere or expect to spend a lot of time by the pool, you may be disappointed—especially on weekends—unless you enjoy being around large crowds.

2026-07-08 via Nuitee
J
Jorge couple co
10
2026-07-06 via Nuitee
G
gpriamo family_with_children ve
10
Formidable
Pros:

Full exelente

Cons:

Nada

2026-07-06 via Nuitee
L
LUIS EDUARDO family_with_children co
8
Agradable
Pros:

Es muy agradable aunque requiere hacerle unas mejoras locativas

Cons:

Que no haya menú solo hay platos a la carta

2026-07-04 via Nuitee
C
Carlos extended_group fr
8
2026-07-03 via Nuitee
R
Ramos Castro solo_traveller co
9
A mejorar para ser excelentes
Pros:

La atención del personal y el desayuno

Cons:

La habitación estaba dividida y una sección no tenía aire acondicionado ni tv

2026-06-30 via Nuitee
S
Sanchez couple us
10
2026-06-28 via Nuitee
A
AURELIO HERNÁN solo_traveller co
7
Muy regular
Pros:

La ubicacion

Cons:

La. Piscina tiene baldosines levantados y dañados. Se ve. el cemento
Toallas. Dañadas. Y Manchadas, la relacion Calidad. Precio Sobre valorado

2026-06-25 via Nuitee
A
AURELIO HERNÁN extended_group co
7
Muy regular
Pros:

La Ubicacion

Cons:

La. Piscina tiene baldosines levantados y dañados. Se ve. el cemento
Toallas. Dañadas. Y Manchadas

2026-06-25 via Nuitee
V
Valderrama solo_traveller ve
8
Pros:

Very clean and comfortable

2026-06-23 via Nuitee
J
Jorge Daniel family_with_children ve
10
Espectacular
Pros:

La ubicación y el personal

Cons:

Todo súper bien

2026-06-22 via Nuitee
A
Alied couple co
10
2026-06-21 via Nuitee
G
gabriela marihu solo_traveller ve
10
Pros:

Bello

Cons:

La piscina

2026-06-19 via Nuitee
J
Jorge family_with_children co
9
Pros:

Las instalaciones son muy cómodas

2026-06-18 via Nuitee
L
Luis solo_traveller co
8
Pros:

Ubicación

Cons:

Es muy ruidoso. Muchas celebraciones en el hotel. Las habitaciones no aislan el ruido externo ni tampoco el ruido de las habitaciones contiguas

2026-06-17 via Nuitee
L
Luis solo_traveller co
7
2026-06-17 via Nuitee
M
Marcel solo_traveller es
9
2026-06-14 via Nuitee
B
Buitrago Quintero couple co
9
Amabilidad y tranquilidad
Pros:

El ambiente campestre; la limpieza, la amabilidad del personal.

Cons:

En general todo estuvo muy bien. Me hubiera gustado mayor variedad en el desayuno.

2026-06-13 via Nuitee
X
XIAOYING couple pe
10
2026-06-12 via Nuitee