Zalmedina Hotel

Hotels
Independent
7.4 (76 reviews)
Bocagrande, Cra. 2 #5-52 Piso 2, Cartagena, Bolívar, 130001 , Cartagena , CO

Facilities

Meeting rooms
Front entrance ramp
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Liked the location

Categories

Cleanliness
6.4
Cleanliness sentiment not explicitly mentioned.
Service
7.9
Standard quality for this hotel tier.
Location
8.4
Liked the location.
Room Quality
7.3
Standard quality for this hotel tier.
Amenities
7.3
Standard quality for this hotel tier.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
7.3
Standard quality for this hotel tier.
Overall Experience
7.3
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:20

Property Description

Breathtaking Views from Terrace - Enjoy stunning views from the terrace while relaxing at the Zalmedina Hotel in Cartagena.

Unmatched Amenities - Take advantage of complimentary wireless internet, on-site shopping, and a delicious complimentary buffet breakfast during your stay.

Convenient Location and Services - Explore nearby attractions with the area shuttle, dine at the hotel restaurant, and access services such as room service, business center, and 24-hour front desk facilities.

Located in the heart of Bocagrande, Zalmedina Hotel offers a luxurious stay with modern comforts. Book now to experience the best of Cartagena!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • One child 4 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 76 reviews
Cleanliness: 6.4
Service: 7.9
Location: 8.4
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 7.3
E
E Giancarlo
8
Pros:

Liked the location.

2025-07-17 via Nuitee
E
Edwar
6
Pros:

The property is on the 2nd floor so you need to walk up the stairs. The elevator does not go all the way down to the 1st floor. So, you will need to carry your luggage up to the 2nd floor when checking in and out.
The location is convenient for shopping and dining.

2025-04-03 via Nuitee
J
JOSE family
6
Pros:

Habitaciones muy viejas y olor a humedad

2025-03-29 via Nuitee
C
Carlos
8
Pros:

Estuve en la séptima planta y todavía se escuchaba el ruido de la calle.
Por lo demás todo bien.

2025-02-04 via Nuitee
L
Luz Elena
10
Pros:

I want to express my gratitude to the entire work team at the Zalmedina hotel. My stay with my mother was really excellent, the kindness of all the employees including the cleaning lady. Everything was excellent, every day they cleaned our room, the breakfast was excellent and the hotel is in an excellent location close to the beach, restaurants and shopping places. Thanks to the entire team at the Zalmedina hotel.

2025-02-04 via Nuitee
J
Jorge
6
Pros:

Ofrecen Parqueadero y no había tocó pagar adicional en otro lado 80 mil pesos

2025-01-18 via Nuitee
F
Ferney De Jesus Sepulveda
10
Pros:

Everything was so great

2024-12-18 via Nuitee
S
Sean
2
Never again
Pros:

Rooms with balcony was very small, bathroom small. Toilet wouldn’t flush the first night. No 24hour maid service, you couldn’t get extra towels.every time you left your room the key would connected to the air conditioner. Room was always hot when you came back

2024-09-17 via Nuitee
L
Luis
10
Zalmedina excelente ubicacion
Pros:

Excelente ubicación en Bocagrande Cartagena. Zona segura.

2024-07-07 via Nuitee
A
ANA
10
Excelente servicio
Pros:

Excelente la atención, la limpieza al máximo, volvería a este hotel. Se los recomiendo.

2024-03-19 via Nuitee
M
Mariya
8
Pros:

I can only say great things about the service and the people who work at the hotel. English isn’t widely spoken but all employees are super kind. Breakfast comes in two plates which are served, includes cut fruits and cheese bread ham traditional cooked plantain. There was a watermelon juice once in our stay which was amazing.
Now I want to describe my experience in-front of the hotel , the employees of the two tour agencies were attacking us every time we go in and out till we booked a trip to check out baru. We booked the 4 island tour which I want to not recommend for people who don’t like speeds. The van that picked us up was very old and hardly could breath on there. The boat that takes you in the sea is old and fast and I was having hard time. But they won’t say that to you they just want you to book. I wish we had peace going in and out of the hotel but those agents try to sell you things every time
The location is good near the beach stores and restaurants.
Jeremy the young guy who works at the hotel was always helpful.

2023-12-14 via Nuitee
R
Roger
4
Pros:

Hotel is a lot older and uglier than the pictures. When I arrived elevator wasn’t working, so I had to carry my 3 bags for 7 flight of stairs.
Room smell humid. At night I would hear the street like of I was sleeping on it.
The hotel lobby is on a second floor, so you need to carry everything up to the second floor.
At the hotel entrance there are many tour operators harassing you to buy tours, they’re very insistent and every time you go in or out the hotel they’re in your face harassing you to buy. Terrible hotel, I don’t think I have a positive thing to say about my stay.

2023-11-23 via Nuitee
N
Norma Graciela
4
Pros:

La pileta de natación no existe
El desayuno es malo
Lo único bueno es el personal que siempre fue amable a pesar de las limitaciones del edificio y servicios.

2023-07-16 via Nuitee
A
Alejandro
8
Pros:

everyone was very nice and service was quick

2023-06-15 via Nuitee
K
Kirina
10
Pros:

Excelente

2023-04-12 via Nuitee
J
Jorge family_with_children
8
Pros:

Las instalaciones ya son un poco antiguas y si requiere mantenimiento, por ejemplo el elevador, y algunos aspectos como las puertas de los baños y lavamanos cuesta que se vaya el agua..
El desayuno no esta mal, pero 5 días comiéndo huevos con jamón y una rodaja de jamón, si aburre un poco, quizás pudiesen ser un poco más creativo como repito no esta mal.. peeroo..!
El personal en su mayoría es amable y uno que otro como el como el joven de las noches de recepción, que días es amable y otros no..
Pero en general está bien.

2023-02-28 via Nuitee
V
Verified traveler
10
Pros:

It was affordable, quiet, dispite being downtown and commercial avenue. Everything flowed nicely with the staff. B-fast was good. No complaints, will stay again and recommend

2023-02-20 via Nuitee
R
Randall
6
Pros:

This property is located 1 block from the beach, and close to dinning/shopping. However, for the same price you can stay at much better properties in the same area. Renter beware! Research.

2023-01-04 via Nuitee
A
Adedamola
2
Pros:

Things don’t work right.

2022-11-01 via Nuitee
R
Ricardo partner
10
Pros:

The hospitality is amazing, I strongly recommend this hotel

2022-09-03 via Nuitee