Hotel U Kříže

Hotels
8.3 (2319 reviews)
Újezd 20 , Prague , cz

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Hard beds
Bathroom cleanliness concerns

Categories

Cleanliness
7.95
Some concerns about cleanliness were noted, especially regarding the bathroom.
Service
8.95
Guests praised the staff for their kindness and assistance.
Location
8.75
The location was highlighted as excellent, close to major attractions.
Room Quality
7.45
Some guests found the beds too hard and had noise issues.
Amenities
8.15
Amenities generally received positive feedback, although there were vegetarian options concerns.
Value for Money
8.25
Overall, guests felt the hotel provided good value for the price.
Food and Beverage
8.55
The breakfast and restaurant quality received high praise.
Overall Experience
8.35
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:38

Property Description

Historic Charm in the Heart of Prague

Centrally Located Luxury: Hotel U Kříže, a 16th-century gem in Prague's Lesser Town, offers a prime location just a short stroll from the iconic Charles Bridge.

Elegant Rooms and Dining: Indulge in modern comforts with free WiFi, air conditioning, and satellite TV in every room. Upgrade to a suite for a touch of luxury with a relaxing bath tub. Treat your taste buds to a culinary journey with Czech and Italian delicacies at the hotel's restaurant, or unwind with a drink at the bar.

Convenient Amenities: With a 24-hour reception and tram stop at your doorstep, exploring Prague is a breeze. Don't forget to visit the nearby Petřín Hill for breathtaking views and leisurely walks.

Ready to experience Prague in style? Book your stay at Hotel U Kříže now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2319 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.75
Room Quality: 7.45
Amenities: 8.15
Value for Money: 8.25
Food and Beverage: 8.55
Overall Experience: 8.35
N
Nadia • solo_traveller • it
9
Pros:

Posizione ottima

2026-06-13 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Polecam
Pros:

Lokal śniadania

Cons:

Brak

2026-06-13 • via Nuitee
C
CANAN • couple • tr
5
Fiyat performans açısından normaldi. Geliştirilmeli yönleri bulunsa da konumu sebebiyle tercih edilebilir.
Pros:

Konumu çok iyiydi

Cons:

Klimaları iyi değildi, cam tam kapanmıyordu. Genel bir güvenlik eksikliği vardı ve küvette su başlığı yoktu. Terlik havlu malzemeler eksikti.

2026-06-13 • via Nuitee
M
Montse • extended_group • es
8
2026-06-12 • via Nuitee
H
hiro • solo_traveller • jp
6
◆Prague 観光拠点として好立地＜3rd floor＜4(/4)F＞『18』with city view【←1st floor＜2(/4)F＞『10』with courtyard view】non
Pros:

◆Prague 観光拠点として好立地◎◎◎
◆自室窓から『Petřínská rozhledna＜Petřín lookout tower＞【ﾍﾟﾄｼｰﾝ】展望台ﾀﾜｰ』の一部がが見える。◎◎◎
◆＜②(/7)泊目【20260606(土)am】＞ & ＜③(/7)泊目【20260607(日)am】＞ の buffet berakfast【0700〜1000】で 、『＜complimentary＞ sparking white wine』が提供された。◎◎◎
◆bathroom toiletの『水勢』が非常に強い。◎
◆check in 時対応の a male reception staff wearing glasses & ＜③(/7)泊目pm【20260606(土)12:32頃】＞ electric card key・機能再設定時 等対応の a female reception staff wearing glasses の宿泊客対応が、総じて『誠実』だった。◎◎◎

Cons:

＜check in＞
◆(約半年前の)Booking.com予約時【20251214(日)5:05】、特別 requestで『with city view【Booking.com予約条件に記載有り】& an electric kettle(pot)・on upper floor room』等を特に依頼していたにも関わらず、check in時【20260604(木)13:35頃】に当初割当てらてた部屋『Room 10』は、それら③条件を満たしていなかった【『部屋変更『』を依頼した結果、a male reception staff の調整により、最終的に上記③条件等を満たす部屋『Room 18』に変更して貰えた】。×××××××××××××××
◆check in時に a male reception staff から『Don't disturb』tag は各部屋に据え置かれていると伝えられが、実際には、その据え置きが無かった。×××

＜bed room＞
◆mini refrigerator【HYUNDAI製】の連続稼働が出来ない【不定期に稼働停止し、実質1日凡そ『1/6』程度【計約④時間】しか実質稼働【通電】しない仕様になっている為、飲み物が充分に冷えない】。×××××××××××××××
◆特に夜間・早朝【日没後〜日の出の間】、②台あるdown light (手動switch)照明 stand だけでは、『非常に照度が低い【かなり暗い】』。×××
◆＜①(/7)泊目am＞の約1時間15分【20260605(金)8:50〜10:05】、自室Free - WiFi が全く使えなかった【a female reception staff に確認した処、建物全体でFree - WiFiが使えない状態＜凡そ半年に1回発生する＞との事】。×××××
◆⑦連泊中、自室Free - WiFi が『不定期に』約数分間、繋がらなくなることが頻発した。×××
◆＜③(/7)泊目pm【20260606(土)12:32頃】＞electric card keyが突然機能しなった為【入室出来ず】、a female reception staff に『card key 機能再設定』依頼をする必要があった。△×××
◆◆check in 直後の入室時点で＜
◆bed room 床面全体に『長髪・毛髪・埃』残が大量にあり、非常に不衛生。×××××
◆mini refrigerator【HYUNDAI製】の
内面全体に『汚れ』付着残あり、非常に不衛生。×××××
◆double bed の『敷き sheet』&『掛け布団 cover』に『多数個所』穴が空いていた。×××
◆②枚の brown color blanket が収納されている『木製(観音開き) chest』の『取っ手』が破損している為、開けにくく『怪我』をしそうになった。××××××××××
＞

＜bathroom＞
◆bathroom (屋根裏部屋)天井高が低い為、『bathtub に座った状態』でしかshowerを利用出来ない。×××××
◆壁面fanを連続使用出来ない【bathroom外の『fan switch』を押すと『約10分間』で自動停止する】為、shower 使用の都度、bathroom 内(特に bathtub 周辺)が非常に乾き難い。××××××××××
◆toilet space に『排水口』が無い為、shower 排水の一部が toilet space床面に溜まり易い。△×××
◆＜⑦連泊中＞毎朝『6:20頃〜6:45頃の約⑩分間】＞ shower を利用したが、⑦(/7)日間共、微温湯【ぬるまゆ】しか使用出来ず、毎朝風邪をひきそうになった【その他の時間帯はhot showerを利用出来た】。××××××××××
◆◆check in 直後の入室時点で＜
◆toilet & sink 周辺の壁面全体に『toothpaste』が多数箇所点在しており、非常に不衛生。××××××××××
◆『sink mirror 上の照明』が外れた【or 間引きされた】儘の状態で放置されていた【white color vinyl tape で配線設備が塞がれていた】。×××××
＞

＜breakfast＞
◆＜①(/7)泊目＞ cook to order の『hot boild long pork sausage』の味が『非常に水っぽ』かった【②(/7)泊目以降は『敢えて』注文せず＞】。××××××××××
◆buffetの『cut vegetables』dish &『cut fruits』dish...

2026-06-12 • via Nuitee
G
Günther • solo_traveller • at
6
2026-06-12 • via Nuitee
O
Oksana • couple • fi
9
Ihana Praha🤩
Pros:

Paras sijainti. Mukavat sängyt. Pyyhkeet vaihdettu päivittäin. Ystävällinen henkilökunta.

2026-06-12 • via Nuitee
I
Ilona • solo_traveller • pl
9
Pros:

Doskonałe połączenie zarówno z centrum jak i ze stacją kolejową (przystanek tramwajowy dosłownie przy wejściu do hotelu) mega przyjazna obsługa. Hotelik mały, bez fajerwerków, ale przy tej lokalizacji i w takiej cenie naprawdę dostałam wszystko czego można oczekiwać.

2026-06-10 • via Nuitee
M
Murto • couple • fi
10
2026-06-10 • via Nuitee
Želina • solo_traveller • cz
10
Pros:

Vše bylo v pořádku

2026-06-10 • via Nuitee
A
Andrea • couple • cz
4
Pros:

Ubytování je v dobré lokalitě , kousek od centra

Cons:

Pokoj , který jsme dostali neodpovídal nabídce na Bookingu. Měli jsme požadavek na manželskou postel , dostali jsme malý pokoj s oddělenými postelemi. V koupelně byla pouze malá vana bez madel , pro starší hosty nevhodná . Pravděpodobně pokud se sprchoval někdo v jiném pokoji , voda tekla pouze malým proudem , jeden večer jsme neměli štěstí ani na teplou vodu.
Pokoj jsem objednávala celkem s velkým předstihem, pokud bych věděla , jak bude vypadat určitě bych hledala ubytováni někde jinde.

2026-06-09 • via Nuitee
M
Makenna • family_with_children • us
10
Pros:

I loved this hotel, they were very kind and helpful at the desk and the rooms were so cute! It was such a wonderful stay and it was very walkable to the main parts of Prague!

2026-06-09 • via Nuitee
A
Atanasov • solo_traveller • bg
10
Pros:

Изключително любезен персонал. Помолих да си оставим багажа, защото пристигнахме 4 часа преди настъпването и рецепциониста каза, че ще ни осигури ранно настаняване.
Хотелът е в прекрасния квартал Мала страна и се намира на пешеходно разстояние до Старе място и всички туристически забележителности.

2026-06-08 • via Nuitee
M
McLane • couple • pl
9
2026-06-07 • via Nuitee
Θεόδωρος • solo_traveller • gr
8
Pros:

Παραδοσιακό ξενοδοχείο, με ρουστικ στυλ. Βρίσκεται σε πολύ καλή τοποθεσία με στάση του τραμ πολύ κοντά, για μετακίνηση σε όλη την πόλη. Το δωμάτιο ήταν σχετικά μικρό αλλά καθαρό. Το προσωπικό ήταν εξυπηρετικό. Επίσης παρείχε πολύ καλό πρωινό.

Cons:

Στο δωμάτιο δεν υπήρχε ούτε μία κρεμαστρα τοίχου και ειμασταν αναγκασμένοι να έχουμε σε καρέκλες αρκετά πράγματα. Επίσης στο μπάνιο, παρότι ήταν για δύο άτομα δωμάτιο, υπήρχε μόνο μία κρεμαστρα για την πετσέτα μπάνιου.

2026-06-06 • via Nuitee
R
Robert • solo_traveller • pl
10
Pros:

Wszystko.Było świetnie.

Cons:

Nie było nic takiego.

2026-06-06 • via Nuitee
N
Nick Wood • solo_traveller • gb
9
Good hotel just outside the busy centre of Prague
Pros:

Good location just outside the busy centre

Cons:

Slightly small room

2026-06-06 • via Nuitee
N
Nelly • solo_traveller • fr
10
2026-06-05 • via Nuitee
B
Bettina • solo_traveller • at
8
Ein tolles Hotel in sehr zentraler Lage.
Pros:

Das Personal ist total freundlich, hilfsbereit und zuckersüß. Sowohl das Hotel als auch das Restaurant kann ich absolut empfehlen. Die Lage ist einfach top und die Zimmer sind ausreichend ausgestattet und man fühlt sich sehr wohl während des Aufenthalts.

Cons:

Die Sauberkeit der Zimmer könnte noch ein kleines bisschen optimiert werden.

2026-06-05 • via Nuitee
A
Ante • family_with_children • ba
8
2026-06-04 • via Nuitee