Hotel Casa de Las Palmas

Hotels
9 (618 reviews)
Callejón de Las Palmas No. 25-51, Getsemani Centro , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent breakfast quality
Hidden costs
Issues with room amenities

Categories

Cleanliness
9
Cleanliness was generally praised, with mentions of very clean rooms.
Service
10
Service received high praise for staff friendliness and helpfulness.
Location
9.5
Location was highlighted as excellent and convenient for exploring the area.
Room Quality
8.5
Room quality received some positive remarks but had mixed reviews about certain issues.
Amenities
8.5
Some amenities were appreciated, but specific amenities like the pool were not usable.
Value for Money
9
Overall value was considered reasonable, but there were complaints about hidden costs.
Food and Beverage
8
Food quality received criticisms, particularly regarding breakfast, impacting overall dining satisfaction.
Overall Experience
9.5
Overall experience was good with a mix of pros and cons but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Colonial-style House with a Swimming Pool

Hotel Casa de Las Palmas offers a charming colonial-style house just 8 blocks from Bocagrande Laguito beaches. The property features a swimming pool, a delightful courtyard with a water fountain, and complimentary WiFi for guests' convenience.

Comfortable and Stylish Rooms

The air-conditioned rooms at Hotel Casa de Las Palmas boast red-tiled floors, sculpted wood furniture, and elegant chandeliers. Each room is equipped with a flat-screen cable TV and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Amenities and Services

Guests can enjoy a full American breakfast with tropical fruits, dine at the on-site restaurant offering regional specialties, and relax in the outdoor shaded dining area with BBQ facilities. The hotel also provides 24-hour front desk assistance and is conveniently located near popular attractions like the Museum of Gold and Cartagena de Indias Convention Centre.

Book your stay at Hotel Casa de Las Palmas for a memorable experience in Cartagena!

Important information:

Please note guests are requested to contact the hotel with their travel information to arrange airport shuttles, for an additional cost.

Please note that there are some interruptions in the WiFi service.

Note that the property does not offer hot water.

The hotel informs that the client is only allowed to register a single companion during their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 8 years old stay for COP 48,000 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 98,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 618 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
L
Lucas • family_with_children • br
10
Perfeito!!
Pros:

Excelente a localização, próximo de tudo. Atendimento do pessoal do hotel é sensacional e eles limpam o quarto todos os dias.

2026-04-10 • via Nuitee
L
Leandro • family_with_children • br
10
Pros:

Nota dez para o atendimento da equipe do hotel.

2026-04-07 • via Nuitee
A
Alejandra • extended_group • cl
10
Excelente lugar, tranquilo, agradable, limpio y hermoso.
Pros:

El lugar es demasiado hermoso y tranquilo, a pesar de estar super céntrico en Getsemaní no hay ruido durante la noche. Hay mucho espacio interior donde pasar el rato o bañarse en la piscina. El lugar es muy grande vs la cantidad de habitaciones. La Sra. Marta, quien nos recibió, es un amor, de verdad estoy muy agradecida con ella, nos oriento y nos dio excelentes recomendaciones en general, con conto mucho de historia del lugar y de Cartegana en si, lo que lo hizo mas interesante. Las habitaciones están remodeladas manteniendo el estilo colonial antiguo, muy hermoso. Hay un restaurante ahí mismo en la hostal y muchos lugares para comer o beber cerca. No es peligroso a pesar de lo que mucha gente cree. Volveremos si o si a descansar en ese lugar.

Cons:

Todo estuvo genial. Solo podrían mejorar la variedad de desayunos o quizás un pequeño bufet pero en verdad el desayuno es rico.

2026-04-06 • via Nuitee
A
Antonio • family_with_children • de
10
2026-04-02 • via Nuitee
L
Luis alberto • family_with_children • cl
8
Placentera
Pros:

Lindas instalaciones, cómodo lugar Calidez de su personal

Cons:

No funcionó la televisión calidad baja del Internet

2026-04-01 • via Nuitee
K
kimberly • extended_group • ca
8
Welcoming vibe. Boutique feel . The bed was a bit hard which sounds whiny but overall we loved it and would stay again.
Pros:

Great staff! Beautiful antique vibe . Old school but classy. Lovely boutique

Cons:

Nothing really.

2026-04-01 • via Nuitee
G
Gerardo Andres • solo_traveller • co
8
Tranquilidad
Pros:

Lá ubicación y lá tranquilidad para descansar en la noche

Cons:

El aseo del baño podria mejorar

2026-03-30 • via Nuitee
A
Andres Camilo • solo_traveller • co
7
Pros:

El baño es cómodo y limpio

Cons:

El desayuno no era fresco ni rico

2026-03-26 • via Nuitee
L
Lorena • extended_group • ar
10
Cómodo, muy cerca de la noche y los bracitos
Pros:

La comodidad , el hotel es muy cómodo y bonito

2026-03-24 • via Nuitee
B
Bettina • solo_traveller • ch
7
2026-03-21 • via Nuitee
J
Jeffrey • solo_traveller • gb
7
Not bad but reception staff let the place down
Pros:

The location is quite good on the edge of Getsemani. Room was ok with good aircon (essential). Housekeeper was excellent and deserves top marks.

Cons:

Reception staff were really bad. They all seemed bored, not interested at all in providing any service. One of them also obviously lied about no hot water in my shower on one morning. Dreadful and should not be working in hospitality.

2026-03-21 • via Nuitee
O
Olivier • solo_traveller • fr
9
Bon séjour
Pros:

L'hôtel est très bien placé, très proche du centre historique mais dans une rue calme. La chambre et la sallee de bains étaient propres. Le personnel est très gentil. La maîtresse de maison nous a aidés alors que nous recontrions des problèmes pour réserver notre avion. Le petit déjeuner était bon. La chambre était spacieuse, avec du rangements, il y avait même un petit frigidaire.

Cons:

Rien

2026-03-20 • via Nuitee
W
Wen • extended_group • us
10
2026-03-18 • via Nuitee
D
Diana • extended_group • cl
4
2026-03-15 • via Nuitee
M
Mia • couple • us
10
Adorable hotel in the best part of Cartagena!
Pros:

Tucked away on a quiet-er street in Getsemani. This hotel has a perfect courtyard with a few hammocks, a sweet black cat, and a perfect roof for chit chatting away! The staff was incredibly kind, the AC & wifi worked great, breakfast was delish and they have lots of addable options, and the room was all sweet and cozy. While the reviews said there wasnt hot water, there was warm water, which ended up too hot for us after spending the days walking in the hot sun!

Cons:

While the location did not have any street noise, we could hear a bit of our neighbors on our last night! The hotel is quite large so if you are a sensitive sleeper, perhaps they can give you a room further away from the rest!

2026-03-13 • via Nuitee
S
Sylvie • family_with_children • fr
10
2026-03-10 • via Nuitee
V
Virginie • family_with_children • fr
9
Du calme au cœur de Getsemani
Pros:

Au cœur de Getsemani, et pourtant très calme.
Pas de bruits la nuit, c est très agréable.
L'établissement a un charme fou. Patio magnifique, personnel adorable.
Les chambres sont rustiques mais très confortables ,très propres et climatisées.
Nous sommes ravis de notre choix .

Cons:

Plus de wifi durant notre séjour...mais visiblement un problème indépendant de la volonté de l établissement. Ça arrive!

2026-03-10 • via Nuitee
J
Jean • extended_group • us
8
Very pleasant.
Pros:

It is a cool place. It has character. People working there were truly nice, including the owner. (It looks like a family run business.) Our room was large and pleasant.

Cons:

WiFi was very spotty. We could deal with it, as the property was very pleasant but it would have been a real problem if I had to connect for professional reasons. Also, there was little hot water in the morning. It was better to take a shower at night. No big deal though

2026-03-06 • via Nuitee
A
Ana Caroline • couple • br
9
Pros:

Local muito aconchegante

Cons:

Pouca opção de café da manhã, mas estava muito gostoso.

2026-03-01 • via Nuitee
F
Flávia • extended_group • br
1
Cintra indico
Pros:

Não gostei de nada

Cons:

Atendentes mal humorados, fezes de cachorro pela caminho, tivemos que trocar de quarto. Café da manhã péssimo.

2026-02-26 • via Nuitee