Hotel Casa de Las Palmas

Hotels
9 (618 reviews)
Callejón de Las Palmas No. 25-51, Getsemani Centro , Cartagena de Indias , co

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent breakfast quality
Hidden costs
Issues with room amenities

Categories

Cleanliness
9
Cleanliness was generally praised, with mentions of very clean rooms.
Service
10
Service received high praise for staff friendliness and helpfulness.
Location
9.5
Location was highlighted as excellent and convenient for exploring the area.
Room Quality
8.5
Room quality received some positive remarks but had mixed reviews about certain issues.
Amenities
8.5
Some amenities were appreciated, but specific amenities like the pool were not usable.
Value for Money
9
Overall value was considered reasonable, but there were complaints about hidden costs.
Food and Beverage
8
Food quality received criticisms, particularly regarding breakfast, impacting overall dining satisfaction.
Overall Experience
9.5
Overall experience was good with a mix of pros and cons but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Colonial-style House with a Swimming Pool

Hotel Casa de Las Palmas offers a charming colonial-style house just 8 blocks from Bocagrande Laguito beaches. The property features a swimming pool, a delightful courtyard with a water fountain, and complimentary WiFi for guests' convenience.

Comfortable and Stylish Rooms

The air-conditioned rooms at Hotel Casa de Las Palmas boast red-tiled floors, sculpted wood furniture, and elegant chandeliers. Each room is equipped with a flat-screen cable TV and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Amenities and Services

Guests can enjoy a full American breakfast with tropical fruits, dine at the on-site restaurant offering regional specialties, and relax in the outdoor shaded dining area with BBQ facilities. The hotel also provides 24-hour front desk assistance and is conveniently located near popular attractions like the Museum of Gold and Cartagena de Indias Convention Centre.

Book your stay at Hotel Casa de Las Palmas for a memorable experience in Cartagena!

Important information:

Please note guests are requested to contact the hotel with their travel information to arrange airport shuttles, for an additional cost.

Please note that there are some interruptions in the WiFi service.

Note that the property does not offer hot water.

The hotel informs that the client is only allowed to register a single companion during their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 8 years old stay for COP 48,000 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for COP 98,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 618 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
M
Mia • couple • us
10
Adorable hotel in the best part of Cartagena!
Pros:

Tucked away on a quiet-er street in Getsemani. This hotel has a perfect courtyard with a few hammocks, a sweet black cat, and a perfect roof for chit chatting away! The staff was incredibly kind, the AC & wifi worked great, breakfast was delish and they have lots of addable options, and the room was all sweet and cozy. While the reviews said there wasnt hot water, there was warm water, which ended up too hot for us after spending the days walking in the hot sun!

Cons:

While the location did not have any street noise, we could hear a bit of our neighbors on our last night! The hotel is quite large so if you are a sensitive sleeper, perhaps they can give you a room further away from the rest!

2026-03-13 • via Nuitee
V
Virginie • family_with_children • fr
9
Du calme au cœur de Getsemani
Pros:

Au cœur de Getsemani, et pourtant très calme.
Pas de bruits la nuit, c est très agréable.
L'établissement a un charme fou. Patio magnifique, personnel adorable.
Les chambres sont rustiques mais très confortables ,très propres et climatisées.
Nous sommes ravis de notre choix .

Cons:

Plus de wifi durant notre séjour...mais visiblement un problème indépendant de la volonté de l établissement. Ça arrive!

2026-03-10 • via Nuitee
S
Sylvie • family_with_children • fr
10
2026-03-10 • via Nuitee
J
Jean • extended_group • us
8
Very pleasant.
Pros:

It is a cool place. It has character. People working there were truly nice, including the owner. (It looks like a family run business.) Our room was large and pleasant.

Cons:

WiFi was very spotty. We could deal with it, as the property was very pleasant but it would have been a real problem if I had to connect for professional reasons. Also, there was little hot water in the morning. It was better to take a shower at night. No big deal though

2026-03-06 • via Nuitee
A
Ana Caroline • couple • br
9
Pros:

Local muito aconchegante

Cons:

Pouca opção de café da manhã, mas estava muito gostoso.

2026-03-01 • via Nuitee
F
Flávia • extended_group • br
1
Cintra indico
Pros:

Não gostei de nada

Cons:

Atendentes mal humorados, fezes de cachorro pela caminho, tivemos que trocar de quarto. Café da manhã péssimo.

2026-02-26 • via Nuitee
A
Aline • solo_traveller • br
9
Pros:

A localização é excelente, a equipe é muito acolhedora, os quartos e banheiros são todos reformados. É uma excelente opção e você pode fazer a maior parte dos trajetos à pé. O hotel tem um restaurante acoplado que é muito bom.

Cons:

Eu gostei de tudo.

2026-02-25 • via Nuitee
R
Richard • couple • gb
9
A great place to stay.
Pros:

Excellent position in this vibrant part of Getsemini. Attractive design. Plenty of space. Nice people. Tranquil oasis within the ongoing party in the local streets and alleys. Easy walk to walled city, but you’ll want to spend more time here!

Cons:

Safe out of action. Good security at main door, less so at rear.

2026-02-24 • via Nuitee
D
Daisy • family_with_children • nl
5
Pros:

De ligging, jacuzzi op het dak

Cons:

Het personeel. De meeste waren totaal niet vriendelijk en hebben ons niet goed geholpen. Bij het inchecken deed het meisje alles verkeerd.
Het personeel spreekt geen woord engels.
In de ochtend hebben we 1.5 uur op ons ontbijt moeten wachten. Dit meerdere keren aangegeven en toch werden de nieuwe mensen die aankwamen eerder geholpen. Na nog een keer aan te geven dat we moesten uitchecken en al langer dan een uur zaten te wachten werden we gewoon uitgelachen door het personeel.

Het tweepersoonsbed was kei en kei hard.

2026-02-22 • via Nuitee
A
Andrew • family_with_children • de
9
Pros:

We really enjoyed our short stay here. The hotel has a special old city style with beautiful courtyards and rooms. The location is very good close to the heart of the Getsemani district.

Cons:

Nothing

2026-02-14 • via Nuitee
M
Michel • solo_traveller • fr
8
2026-02-12 • via Nuitee
A
adriano césar • family_with_children • br
10
Pros:

Funcionários muito simpáticos e atenciosos, localização ótima

2026-01-29 • via Nuitee
W
William • solo_traveller • ca
8
2026-01-28 • via Nuitee
M
Maria • family_with_children • ar
10
Pros:

Ubicacion

Cons:

Nada

2026-01-25 • via Nuitee
P
Philippe • couple • fr
10
Pros:

Emplacement exceptionnel

2026-01-23 • via Nuitee
J
J. F. A. P. • family_with_children • br
10
2026-01-23 • via Nuitee
D
Desiree • family_with_children • us
10
I felt well taken care of and would absolutely book again! Martha and the team are great!
Pros:

I hosted my Aunts and there friends for a 4 day retreat. We were met with such kindness and warmth from Martha all the way down to the staff. We even had a line dance class where we taught them the Cupid Shuffle lol. I feel they went above and beyond to make sure our group was taken care of! I recommend this for anyone looking for a small, family type atmosphere in a great location but still quiet! Lots of green space and a beautiful terraza! Thank you again!

Cons:

I think the beds could use a nice mattress pad or foam they were a bit hard. That is the only thing

2026-01-23 • via Nuitee
A
Adônis • couple • br
10
Foi melhor do que eu imaginava.
Pros:

Boa localização, chuveiro quente e tudo muito bem arrumado.

Cons:

Café da manhã pode melhorar.

2026-01-22 • via Nuitee
B
Beatriz • extended_group • es
9
Pros:

El trato del personal fue super acogedor

2026-01-20 • via Nuitee
T
Tatiana • family_with_children • br
10
2026-01-20 • via Nuitee