Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Proposal/romance packages available
Express check-out
Parasailing nearby
Electric car charging station
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice spacious rooms
Cons:
Rude service
Dirty rooms
Pool closed

Categories

Cleanliness
6.25
Multiple reviews mentioned dirty rooms and roaches, indicating poor cleanliness.
Service
8.22
Most mentions referred to rude staff and poor service, negatively impacting the rating.
Location
10
Positive mentions about the location being close to attractions in Miami Beach.
Room Quality
7.21
Some reviews noted stains and broken fixtures; however, a few expressed satisfaction with room quality.
Amenities
6.74
Repeated mentions of the pool being closed and lack of accessible amenities.
Value for Money
9.7
Some reviews indicated satisfaction considering price versus size of accommodation.
Food and Beverage
9.25
Positive feedback on food and refreshments offered at the hotel.
Overall Experience
8.24
Mixed feedback; some had a great stay, while others were very displeased.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:36

Property Description

Experience luxury and leisure at Boulan South Beach, your perfect getaway in Miami Beach.

Recreational Oasis
Unwind in our stunning outdoor pool or rejuvenate at the 24-hour health club. For ultimate relaxation, indulge in the hot tub, and enjoy personalized service from our concierge.

Culinary Delights
Savor delectable American cuisine at Orange Blossom, featuring an inviting bar/lounge. Prefer dining in? Room service is available during limited hours to cater to your cravings.

Comfort and Convenience
Retreat to one of our 100 air-conditioned rooms, equipped with iPod docking stations and flat-screen televisions. Sleep soundly on plush pillowtop beds with Egyptian cotton sheets, and enjoy designer toiletries to enhance your stay.

Don't miss the chance to elevate your Miami experience—book your stay at Boulan South Beach today!

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 219 reviews
Cleanliness: 6.25
Service: 8.22
Location: 10
Room Quality: 7.21
Amenities: 6.74
Value for Money: 9.7
Food and Beverage: 9.25
Overall Experience: 8.24
S
Shanise O
10
Pros:

Great

2025-10-12 • via Nuitee
D
Dominique
8
Pros:

Very nice staff.

2025-10-11 • via Nuitee
F
Florian
10
Pros:

Everything was impeccable

2025-10-09 • via Nuitee
G
Gabrielle
10
Pros:

The staff was kind and helpful, my room was nice, and the beach was very close by.

2025-10-08 • via Nuitee
A
Arnella • partner
10
Pros:

Very very nice and clean rooms !!! Guest service was very nice and friendly!!!

2025-10-06 • via Nuitee
J
Jasmine
2
Pros:

Don’t book here! I am big on nice hotels. The pool was under construction and that was more of the reason that made me book here. It was not listed that the pool was under construction. The shuttle hotel guy Pierre was very rude and as the online booking states that there is shuttle to and from, he told us that after he drop us off the shuttle was no longer available to us. There was no manager on shift until 8am every morning and after 3pm, you are dealing with staff who never could answer your questions. The beach staff was amazing! That was the best part of the stay. Samuel, Tiggy and one other guy was very professional and knowledgeable. I would not book here again. The 2nd r suite that we booked was very spacious but the staff wasn’t worth it. I have videos of the rude staff.

2025-10-05 • via Nuitee
C
Cheyenne
10
Pros:

Everything was good and clean

2025-10-05 • via Nuitee
T
Tyreanna • partner
2
Pros:

Had a lovely stay at the Boulan. The room itself had things that could be fixed like shower in the bathroom and the flooring in the bathroom. I had PH2 only thing is I was charged $446 for things in the room I didn’t use. I was told I’d get my security deposit of $450 back since they charge $150 a night but upon leaving they sent me a bill for $446… I had read other reviews that said the same thing so pls save your money and go somewhere else where they will actually give you your deposit back. Very greedy I paid for hotel month in advance almost $800 and then $45 a night $153 for 3 nights so to take my security deposit after assuring me I’d get it back as long as nothing was broken/damaged etc is just crazy.

2025-10-02 • via Nuitee
S
Shawn • partner
10
Pros:

Great staff and a clean beautiful room. Beach view is minimal. It’s loud on the Collins at side on the weekend. Great place though and would stay again. Orange Blossum is a great restaurant. Sergio the bartender did a great job every time.

2025-10-02 • via Nuitee
C
Christian
4
Pros:

Property is not beach front..front desk agent midnite shift extremely rude..no ac..took 2 nites to fix..valet parking service leaves at midnite..44$ a day n not 24hd service

2025-10-02 • via Nuitee
T
Tasha
10
Pros:

Clean room beautiful room

2025-10-01 • via Nuitee
C
Clarivel • family
2
Pros:

Estuve encerrada en el elevador por una 1 hora eso es fuerte para mi y creo q esas cosas no pueden pasar no disfrute nada

2025-09-30 • via Nuitee
N
Naomie Roxanne • family
8
Pros:

Everything was OK except the room did not look exactly alike what the picture gave off and there was an unexpected deposit that I was not aware of other than that. Things were great.

2025-09-29 • via Nuitee
J
Julita • family
4
Pros:

The staff was very rude from the beginning. The pool was closed for most of our say and when we asked when it would be open the staff would provide a one word response in a rude tone. The room was the only good thing about the hotel. The lobby is dirty. The pool when it was opened was dirty and unkept. When we asked about the golf cart transportation the staff did not answer us. When we called for towels you had to wait over 3 minutes each time because the front desk would not answer promptly. Would not stay here again and very displeased with the service provided.

2025-09-28 • via Nuitee
C
christoph
8
Pros:

Late checkout was agreed with front desk but at the checkout day, they didnt have the information noted and asked me to leave earlier.
Pool was closed for ten days maintenance and at the day it was supposed to be open again it was still closed for four more days (Pool at another Hotel was available).

2025-09-27 • via Nuitee
S
Sergio Villalobos • partner
2
Pros:

The room had a lot of stains and broken fixtures and end tables all cracked. The sliding door did not open to enjoy the view from the room.The living room sliding door did not lock and was sticky. The receptionist Joslin was rude and that’s putting it mildly. The pool was not available the 5 days we were there. We did not even get compensation for it. Would not recommend it. Stay somewhere else.

2025-09-27 • via Nuitee
E
Essence Xandria • partner
10
Pros:

Everything was great! We were a bit skeptical after reading a few reviews but we were pleasantly surprised once we arrived. The staff was friendly, the room was as described & daily free drinks. Also, Orange Blossom had friendly staff and yummy food. Thank you!

2025-09-26 • via Nuitee
A
ANTHONY
10
Pros:

Great

2025-09-25 • via Nuitee
G
Guillermo
10
Pros:

Property was excellent, great service from the front desk personnel. I will come back

2025-09-24 • via Nuitee
M
Melany • partner
6
Pros:

Pool was not open and we weren’t notified when booking also another amenity they had was not accessible

2025-09-23 • via Nuitee