Ohtels La Hacienda

Hotels
•
Ohtels
8 (1028 reviews)
Plaça De La Unió Europea, 1 , La Pineda , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Good location near attractions
Cons:
Food quality issues
Staff service concerns

Categories

Cleanliness
7.21
Some guests mentioned cleanliness as satisfactory, but overall impressions were not up to standard.
Service
8.68
Some staff were noted as rude, but other experiences highlighted attentive service, especially at reception.
Location
8.72
The hotel is well-located near the beach and Port Aventura, which is beneficial for family activities.
Room Quality
8.17
Rooms were generally comfortable and well-equipped, meeting expectations.
Amenities
8.7
Facilities like the pools and children's entertainment were highly praised.
Value for Money
7.66
Given the quality issues, some found the price not justified.
Food and Beverage
6.71
Many reviews criticized the food quality and variety, particularly in the buffet.
Overall Experience
8.18
Mixed experiences; however, several positive aspects contributed to a decent overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:28

Property Description

Luxurious Accommodation - Gran Hotel La Hacienda offers modern air-conditioned rooms with private balconies and upscale amenities, providing a comfortable and stylish stay for guests.

Recreational Facilities - Guests can enjoy a range of recreational activities including access to an outdoor pool, tennis and paddle courts, a football pitch, and proximity to Aquopolis Water Park and Port Aventura Theme Park.

Relaxation and Dining - Unwind at the hotel's spa with a sauna, Turkish bath, hot tub, and various treatments available. Indulge in delicious Spanish cuisine at the buffet restaurant or enjoy a drink at the café-bar, ensuring a delightful culinary experience.

Experience the ultimate blend of luxury, recreation, and relaxation at Gran Hotel La Hacienda. Book your stay now for an unforgettable getaway.

Important information:

Swimming pool: Closed from Mon, Nov 3, 2025 until Fri, Apr 24, 2026
Swimming pool: Closed from Mon, Nov 3, 2025 until Fri, Apr 24, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1028 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 8.18
E
Erika • family_with_children • fr
10
2026-01-28 • via Nuitee
F
FABIENNE • family_with_children • fr
8
Merveilleux séjour
Pros:

Le sans gluten et le sans lactose

Cons:

La musique trop forte

2026-01-20 • via Nuitee
M
Maria Soledad • couple • es
6
Cons:

Pues poca animación

2026-01-19 • via Nuitee
V
Ventura pedro • family_with_children • es
10
2026-01-19 • via Nuitee
A
Andreia • family_with_children • pt
10
2026-01-19 • via Nuitee
S
Silvia • family_with_children • gb
9
Pros:

Beautiful hotel! I highly recommend!

Cons:

Everything was perfect!

2026-01-19 • via Nuitee
V
VANESSA • family_with_children • fr
7
2026-01-19 • via Nuitee
S
Sandra • family_with_children • es
7
fin de semana en La Pineda
Pros:

Las piscinas y el personal de comedor

Cons:

que los niños no tengan cama adicional suplementaria y tengan que dormir con los adultos

2026-01-19 • via Nuitee
S
Sérgio Edgar da • family_with_children • pt
6
Sugerimos melhoria no conforto dos quartos e apto para carregamento de carros elétricos
Pros:

Escorregas, shows

Cons:

O Atendimento do tudo incluído era complicado no bar da piscina e também na animação das crianças.

2026-01-19 • via Nuitee
V
Vanesa • family_with_children • es
7
Pros:

La comida excelente!!

Cons:

El personal del chiringuito de la piscina. Algunos/as tenían una actitud nada agradable.

2026-01-19 • via Nuitee
P
Paula • family_with_children • es
10
2026-01-19 • via Nuitee
M
Marisa • extended_group • es
6
Escapada
Pros:

El desayuno

Cons:

Me dieron una habitación para minusválidos y la ducha no se podía ducharnos bien todo el agua por el suelo .la habitación 104.

2026-01-15 • via Nuitee
G
GLÒRIA • extended_group • es
9
2026-01-15 • via Nuitee
R
Raül • couple • es
8
2026-01-15 • via Nuitee
J
Jaume • couple • es
7
2026-01-15 • via Nuitee
A
Aliona • family_with_children • es
10
Super bine
2026-01-15 • via Nuitee
R
Raquel • family_with_children • es
7
2025-12-27 • via Nuitee
G
George • couple • es
10
2025-11-29 • via Nuitee
L
Léa • family_with_children • fr
10
2025-11-23 • via Nuitee
D
Denys • family_with_children • ie
5
Not recommended
Pros:

Not bad for this money,but…

Cons:

I stayed at this hotel in October 2025 and unfortunately my experience was very disappointing. Everything seemed fine at the beginning, but on the last day of my stay I got food poisoning. I felt extremely unwell and it completely ruined the end of my trip.

For a 4-star hotel, I expected much better standards of food safety and hygiene. This situation should not happen, especially in a place where guests trust that meals are prepared properly.

I hope the management takes this seriously and reviews their kitchen and food safety procedures. Unfortunately, because of this incident I cannot recommend this hotel.

2025-11-22 • via Nuitee