Falkensteiner Family Hotel Sonnenalpe

Hotels
•
Falkensteiner Hotels & Residences
9.2 (280 reviews)
Sonnenalpe Nassfeld 9 , Sonnenalpe Nassfeld , at

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Family friendly
Great food
Cons:
No baby kitchen
Limited activities outside ski season

Categories

Cleanliness
8.38
Some complaints about noise and cleanliness in areas such as the pool.
Service
9.85
Generally praised for friendly and helpful staff.
Location
9.39
Excellent location near ski lifts and beautiful surroundings.
Room Quality
9.34
Spacious and well-equipped family rooms were highlighted positively.
Amenities
8.87
Great pool and wellness facilities, although some amenities had limitations.
Value for Money
8.83
Overall a good value considering the amenities and services offered.
Food and Beverage
9.38
Varied and tasty meal options, particularly for vegetarians.
Overall Experience
9.55
Overall positive reviews indicate a very enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:11

Property Description

Luxurious Alpine Retreat at Hotel Sonnenalpe Nassfeld

Ski-in, Ski-out Convenience: Nestled at 1500 metres above sea level right at the ski slope, Hotel Sonnenalpe Nassfeld offers easy access to the lifts for a seamless ski vacation experience.

Relaxation and Recreation: Indulge in the 1700 m² spa area with indoor and outdoor pools, saunas, and a terrace. Unwind in the modern Alpine-style rooms with private balconies and enjoy complimentary use of all spa facilities.

Family-Friendly Fun: With free childcare services and Falky Land indoor playground, kids will have a blast. Plus, the full board plus option ensures a hassle-free stay with meals and snacks included.

Experience the ultimate mountain getaway at Hotel Sonnenalpe Nassfeld - book now for an unforgettable stay!

Important information:

- Please note that special conditions may apply when booking more than 3 rooms.
- Please note that vouchers from 3rd party companies are not accepted at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KLU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

9.2
Based on 280 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
V
Vladimír • family_with_children • cz
9
Pros:

Poloha hotelu skvela, velky vyber jidla, prijemny bazen

2026-03-13 • via Nuitee
P
Petar • solo_traveller • hr
9
2026-03-13 • via Nuitee
P
Piotr • family_with_children • pl
9
Polecam. Będę wracać.
Pros:

Super usytuowany, bardzo dobra obsługa , fajne duże pokoje hotelowe

Cons:

Mała i słabo wyposażona sala zabaw

2026-03-11 • via Nuitee
K
Karina • couple • at
9
2026-03-08 • via Nuitee
R
Radek • family_with_children • cz
9
2026-03-08 • via Nuitee
D
daniel • couple • cz
9
Rád se budu vracet.
Pros:

Lokalita výborná, přímo na sjezdovce , dobrá kuchyně i obsluha a příjemné jsou i obědy v ceně pobytu.Vlastní parkování taky OK v ceně,.

Cons:

Nevím, co bych vytknul, bylo to OK.

2026-03-07 • via Nuitee
V
Veronika • family_with_children • cz
10
2026-03-07 • via Nuitee
V
Vitouš • solo_traveller • cz
8
Pěkný rodinný hotel 30 m od lyžování, s bazénem, vnitřní i venkovní, výborné jídlo, ochotný personál.
Pros:

Výborně jídlo. Pěkný bazen, odpoledne sice plný malých dětí. Asi 30m na lyže.

Cons:

Malinký rodinný pokoj s obrovskou koupelnou. Asi 2 m vysoká sněhová závěj před balkonem, výhled tedy 0 bodu.

2026-03-06 • via Nuitee
P
Pamela • couple • at
8
Es war sehr schön
Pros:

Das Personal ist sehr freundlich. Das Essen war sehr vielseitig für jeden was dabei. Wenn keine Kinder im Pool sind ist es sehr angenehm.

Cons:

Als Paar zuviele Kinder im indoor pool also von Entspannung keine Spur.
Die Kellner räumen oft zu über eifrig die Teller weg obwohl noch essen am Teller ist und das besteck nicht richtig liegt zum Abräumen. Das Wasser im Pool war zu kalt.

2026-03-04 • via Nuitee
I
Ines • couple • hr
10
2026-03-01 • via Nuitee
D
DIEGO DEBELJUH • family_with_children • hr
10
2026-03-01 • via Nuitee
A
Annalisa • couple • at
10
2026-02-28 • via Nuitee
M
Mariusz • family_with_children • pl
10
wyjątkowy
Pros:

wszystko

Cons:

brak gorącego jacuzzi

2026-02-28 • via Nuitee
F
Franjo • family_with_children • hr
9
2026-02-28 • via Nuitee
B
Barbora • extended_group • sk
10
Pros:

Skvely hotel orientovany pre rodiny s detmi, krasne vyhlady s vybornou polohou. Velmi chutne jedlo, dezerty, v ponuke aj bezlaktozove potraviny

Cons:

Exterietovy bazen by mohol byt o nieco teplejsi

2026-02-27 • via Nuitee
N
Niko • family_with_children • si
9
Excellent vacation!
Pros:

The location is great. Delicious food.

2026-02-27 • via Nuitee
L
Luka • couple • hr
10
2026-02-26 • via Nuitee
Z
Zdenek • family_with_children • cz
10
2026-02-26 • via Nuitee
T
Tom Soukup • family_with_children • cz
9
Pros:

mimořádně dobré jídlo. extrémně příjemný personál. Musím vyzdvihnout chování pana ředitele. Je to extrémně milý a ochotný člověk (dokonalý člověk na svém místě). pokoje byly čisté.

Cons:

Za to asi nemůže hotel, je to koneckonců rodinný hotel. Ale chování dětí zejména ve večerních hodinách se mi nelíbilo. Pobíhaly neřízeně po hotelu, blokovaly výtahy, velmi hlasitě křičely. Je to ale spíše ukázka výchovy rodičů než hotelu. Mnohdy jsme se divil personálu, s jakým klidem a úsměvem na tváři vše zvládal. Toto není kritika hotelu. Je to jen informace pro možné hosty, ať vědí i toto.

2026-02-25 • via Nuitee
M
Maťo • family_with_children • sk
10
Ešte sme nezažili také služby a starostlivosť o deti aj dospelých 😃💪
Pros:

Všetko bolo TOP

2026-02-25 • via Nuitee