Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable rooms
Friendly staff
Cons:
Issues with cleanliness
Inconsistency in service
Limited amenities

Categories

Cleanliness
8.23
Issues mentioned regarding cleanliness with insects found in the facilities.
Service
9.2
Generally good service mentioned, but inconsistencies noted.
Location
9.74
Positive sentiments regarding the hotel's excellent location near the historical center.
Room Quality
8.69
Rooms are described as comfortable, though some noted odor issues.
Amenities
8.22
Limited amenities and services not available as advertised.
Value for Money
8.68
Mixed feelings about value relative to services received.
Food and Beverage
8.73
Food was positively reviewed, but breakfast options need improvement.
Overall Experience
9.7
Overall enjoyable experience, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:43

Property Description

Luxurious Stay in a Renovated Convent

Outdoor Pool and Charming Galleries: Enjoy a refreshing dip in the outdoor swimming pool surrounded by charming Spanish galleries.

Relaxation and Cultural Experiences: Indulge in a massage or Turkish bath, visit the Museum of Religious Art, or explore the nearby golf course for a relaxing and cultural experience.

Colonial Style Rooms and Gourmet Dining: Retreat to rooms adorned with Colonial style furniture and enjoy a delicious American breakfast at Campanario Restaurant offering regional and international cuisine.

Book your stay at Hotel Dann Monasterio for a luxurious and culturally enriching experience.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PPN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$34 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1157 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.7
H
hernandez renteria • solo_traveller • co
9
Pros:

Todo, el desayuno muy rico y variado,

Cons:

Q cobren los tintos ( café)

2026-07-15 • via Nuitee
D
daniel • solo_traveller • co
10
2026-07-14 • via Nuitee
C
Carolina • couple • co
10
Pros:

Las instalaciones y el personal

Cons:

Todo fue perfecto

2026-07-13 • via Nuitee
O
omar ricardo • solo_traveller • co
10
Pros:

Instalaciones y servicios de desayuno

Cons:

Me gustaría servicio desayuno a la habitacion

2026-07-11 • via Nuitee
D
Daniela • family_with_children • co
10
Para conocer Popayán este es el lugar
Pros:

El alojamiento es hermoso, la comida muy rica y tiene una ubicación excepcional. El personal de atención super amable.

Cons:

La piscina no es climatizada y es extremadamente fría.

2026-07-10 • via Nuitee
Y
Yonglin • couple • us
4
Pros:

Location, nothing else

Cons:

It is listed as five star on booking.com site, but 3-star the most. The facility is as old as the monastery, room and bath is dirty, wash basin is leaking water to the floor. Breakfast has less items than holiday inn express. Hotel front desk wouldn’t let us check out a couple of hours late even the hotel is 90% empty.

2026-07-09 • via Nuitee
C
Camilo • couple • co
10
Grata visita
Pros:

El lugar es hermoso, es muy amplio y tiene una atención del personal cercana al cliente.

Cons:

Los televisores, es necesario que los actualicen

2026-07-06 • via Nuitee
F
Francisco Colunje • solo_traveller • co
10
Pros:

Instalaciones en excelente estado y además mucha historia

Cons:

Nada. Todo muy bien

2026-07-05 • via Nuitee
G
García Granados. • couple • co
10
2026-06-29 • via Nuitee
E
Edgar • solo_traveller • us
10
Pros:

Un maravilloso servicio

2026-06-16 • via Nuitee
R
Remi • couple • fr
10
Magnifique hôtel en plein cœur de Popayan
Pros:

Cet hôtel est un ancien monastère, situé en plein centre de Popayan mais au calme.
La cour intérieure avec sa fontaine, ses arcades, les chambres grandes et décorées à l’ancienne font voyager dans le temps.
Personnel attentif et agréable.
Très bon petit déjeuner varié et copieux (buffet).

Cons:

Tout était parfait!

2026-06-15 • via Nuitee
V
VC • solo_traveller • pe
9
Pros:

Excellent place to stay in Popayan. Maybe the best..................................................................

Cons:

NA

2026-06-08 • via Nuitee
M
Martha • family_with_children • co
10
2026-06-08 • via Nuitee
C
Claudia • couple • co
10
El descanso no tiene precio.
Pros:

La ubicación.

Cons:

N.A.

2026-06-02 • via Nuitee
M
Martha • solo_traveller • co
10
2026-06-01 • via Nuitee
C
Carlos • couple • cr
10
2026-05-29 • via Nuitee
D
Diego • couple • co
10
Pros:

Todo muy agradable

Cons:

N.a.

2026-05-21 • via Nuitee
V
Victor Alfonso • solo_traveller • do
9
2026-05-11 • via Nuitee
B
Beatrix • couple • at
10
Alles perfekt, Lage super, Essen sehr gut, sauber
Pros:

Alles perfekt!
Direkt in der Stadt, sauber, gutes Frühstück, (kein Buffet bei uns- wahrscheinlich zu wenig Besucher), Restaurant sehr gut!
Rezeption spricht englisch - sehr freundlich.
Toller Pool!

2026-05-09 • via Nuitee
J
José • family_with_children • co
9
Pros:

Excelente atención, comida e instalaciones.

2026-05-03 • via Nuitee