Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable rooms
Friendly staff
Cons:
Issues with cleanliness
Inconsistency in service
Limited amenities

Categories

Cleanliness
8.23
Issues mentioned regarding cleanliness with insects found in the facilities.
Service
9.2
Generally good service mentioned, but inconsistencies noted.
Location
9.74
Positive sentiments regarding the hotel's excellent location near the historical center.
Room Quality
8.69
Rooms are described as comfortable, though some noted odor issues.
Amenities
8.22
Limited amenities and services not available as advertised.
Value for Money
8.68
Mixed feelings about value relative to services received.
Food and Beverage
8.73
Food was positively reviewed, but breakfast options need improvement.
Overall Experience
9.7
Overall enjoyable experience, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:43

Property Description

Luxurious Stay in a Renovated Convent

Outdoor Pool and Charming Galleries: Enjoy a refreshing dip in the outdoor swimming pool surrounded by charming Spanish galleries.

Relaxation and Cultural Experiences: Indulge in a massage or Turkish bath, visit the Museum of Religious Art, or explore the nearby golf course for a relaxing and cultural experience.

Colonial Style Rooms and Gourmet Dining: Retreat to rooms adorned with Colonial style furniture and enjoy a delicious American breakfast at Campanario Restaurant offering regional and international cuisine.

Book your stay at Hotel Dann Monasterio for a luxurious and culturally enriching experience.

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PPN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$34 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1140 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.7
B
Beatrix • couple • at
10
Alles perfekt, Lage super, Essen sehr gut, sauber
Pros:

Alles perfekt!
Direkt in der Stadt, sauber, gutes Frühstück, (kein Buffet bei uns- wahrscheinlich zu wenig Besucher), Restaurant sehr gut!
Rezeption spricht englisch - sehr freundlich.
Toller Pool!

2026-05-09 • via Nuitee
J
José • family_with_children • co
9
Pros:

Excelente atención, comida e instalaciones.

2026-05-03 • via Nuitee
K
Kathleen • couple • ca
4
Too expensive overall but good location
Pros:

Location. Heritage building needs updated

Cons:

Robbery for laundry service. Outrageous. Creaky beds. No king beds. Room was dated

2026-04-23 • via Nuitee
J
Jean-yves • family_with_children • fr
10
Pros:

Excellente situation dans le centre à 5 minutes à pied de la place centrale. Excellente service et très bon petit déjeuner. Un hôtel charmant dans un décors de monastère, très plaisant finalement.

2026-04-14 • via Nuitee
A
AURA • solo_traveller • co
9
Pros:

La ubicación, el personal, el turco, la sauna, el silencio en las noches.

Cons:

Realmente todo me gustó

2026-04-12 • via Nuitee
C
Constanze • solo_traveller • de
9
Great hotel
Pros:

Beautiful building set around a cloister. Lovely terrace. Well located and definitely one of the best hotels we have used in Ecuador

2026-04-09 • via Nuitee
S
simi • family_with_children • ch
9
Pros:

Nous avons dormi dans une chambre avec terrasse côté jardin qui était calme, propre et fonctionnelle. Personnel très aimable. Petit dejeuner correct. Une valeur sûre pour votre séjour à Popayan (nous avons eu l'occasion de tester d'autres hotels qui ne répondaient pas à notre besoin en terme d'isolation sonore). Nous reviendrons volontiers!

Cons:

Rien

2026-04-07 • via Nuitee
J
jean-noel • couple • fr
10
Pros:

Tout

Cons:

Rien

2026-04-07 • via Nuitee
D
Dario Fernando • family_with_children • co
10
Comodidad plena.
Pros:

Todo, es un hotel que lo tiene todo.

Cons:

Todo me gustó.

2026-04-05 • via Nuitee
G
GusHK • family_with_children • uy
10
2026-04-02 • via Nuitee
V
Valentine • extended_group • ch
5
Pros:

La situation et le petit déjeuner.

Cons:

La décoration, le mobilier et la moquette.

2026-04-01 • via Nuitee
D
DANIEL • couple • co
9
Hace honor a su buen nombre
Pros:

La atenciòn, el desayuno, la ubicación y las instalaciones.

Cons:

Supongo tema dificil de gestionar pero hace mucho ruido las tuberìas vecinas a la habitación (sentimos quizá sea cuando otra habitación usó los servicios).
Importante tener personal atento a limpiar piscina cuando se vaya usar (o dejar la red para bichos disponible).

2026-04-01 • via Nuitee
C
Catherine • couple • co
10
PAZ, DESCANSO Y SOCIEGO
Pros:

La comida excelente, el don de gentes del personal y su actitud al servicio.

Cons:

N/A

2026-03-31 • via Nuitee
W
walter • family_with_children • co
10
2026-03-28 • via Nuitee
S
Sindy yohana • couple • co
10
2026-03-28 • via Nuitee
L
Luz María • couple • co
10
Increíble visita a Popayán
Pros:

La ubicación es perfecta para visitar Popayán, el personal es muy amable y dispuesto y el hotel es divino un monasterio antiguo en el centro de la ciudad perfectamente conservado.

2026-03-24 • via Nuitee
R
Ralph • solo_traveller • gb
9
2026-03-23 • via Nuitee
M
Martin knapp • family_with_children • gb
10
Beautiful converted property.
Pros:

Beautiful property in the heart of Popayan. We had a large, comfortable room with a view. The pool was a welcome are to relax in the afternoons.
Staff were all lovely. Recommend ed.

Cons:

Nothing

2026-03-23 • via Nuitee
A
angela • couple • fr
9
Joli établissement authentique.
Pros:

Cadre colonial authentique. L’emplacement.
Dressing dans la chambre.

2026-03-22 • via Nuitee
D
Dmitry • couple • ru
10
2026-03-19 • via Nuitee