Piazza Navona Porto Alegre by Intercity

Hotels
Intercity Hoteis
8.2 (2933 reviews)
Av. Independência, 813 , Porto Alegre , br

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Poor cleanliness
Aging facilities
Limited amenities

Categories

Cleanliness
6.66
The cleanliness was reported as deficient, with complaints about floors and poor handling of cleaning requests.
Service
9.13
The reception staff was described as polite and helpful, but there are issues with the availability of staff.
Location
9.67
Multiple reviews praised the hotel's excellent location, near points of interest.
Room Quality
8.12
Rooms are spacious, but several mentions of maintenance issues and aging facilities.
Amenities
7.65
The hotel lacks a restaurant and basic amenities were found lacking.
Value for Money
8.11
Some guests felt the price was high for the value received, considering the condition of the hotel.
Food and Beverage
7.66
The breakfast quality was rated as average, with some presentation issues, but options were plentiful.
Overall Experience
8.63
Guests had mixed experiences; despite some issues, many would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:17

Property Description

Stunning Rooftop Pool with City Views

Experience luxury at Piazza Navona Porto Alegre by Intercity with a stunning rooftop pool offering panoramic city views. Relax and unwind in style while taking in the breathtaking sights of Porto Alegre.

Spacious Suites and Apartments with Balconies

Enjoy the comfort of our spacious suites and apartments, each equipped with balconies and cable TV. The fully equipped kitchens with a refrigerator and microwave provide the convenience you need for a relaxing stay.

Convenient Amenities and Services

Stay active at the fitness centre, take advantage of the 24-hour front desk, and make use of the business centre and laundry service. With free WiFi available in rooms and public areas, you can stay connected throughout your stay.

Book now and indulge in a luxurious stay at Piazza Navona Porto Alegre by Intercity!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note, parking is located in a nearby location. For more information, contact the property directly.

When traveling with pets, please note that an extra charge of BRL 70 per pet, per night applies and must be paid on arrival.The maximum weight is 25kg and only one pet per room.
Valid vaccination documents and signature of a term of commitment will be required at check-in. For more information, please contact the hotel.

Pilates Studio is available for guests for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Location

Guest Reviews

8.2
Based on 2933 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
J
Juliana couple br
7
Razoável, serviu para nós mais não considero uma ótima experiência
Pros:

As camas, travesseiros, lençóis.

Cons:

A limpeza não estava muito boa, as toalhas estavam em péssimo estado, o quarto tinha barulho exterior,, o café da manhã começa muito tarde.

2026-08-08 via Nuitee
D
Daniela Garrossini couple br
5
2026-08-07 via Nuitee
R
RENATO family_with_children br
7
Pros:

O Hotel é bom ... tenho usado muitas vezes, mas vou evitar daqui para frente. Explico.. das ultimas 4 x a piscina aquecida estava gelada ou pouco aquecida em 3x. Outra situacao incomoda é escolher um quarto superior e qdo faz o check inn recebe o quarto comum..
Novamente 3x em 4x do ultimo ano. Assim acho que dewta forma tem ofertas 30% mais economicas ou melhores pelo mesmo preço.

Cons:

O Hotel é bom ... tenho usado muitas vezes, mas vou evitar daqui para frente. Explico.. das ultimas 4 x a piscina aquecida estava gelada ou pouco aquecida em 3x. Outra situacao incomoda é escolher um quarto superior e qdo faz o check inn recebe o quarto comum..
Novamente 3x em 4x do ultimo ano. Assim acho que dewta forma tem ofertas 30% mais economicas ou melhores pelo mesmo preço

2026-08-06 via Nuitee
L
LILIANA ESTELA extended_group ar
7
Confortable, bien ubicado
Pros:

El desayuno es de poca calidad. Me gustó l amplitud de la habitacion

Cons:

El desayuno y la dificultad con la puerta del baño, muy ruidosa y difícil de mover

2026-08-06 via Nuitee
J
Joao Custódio De couple br
5
Tranquilo
Pros:

Da localização.

Cons:

Falta uma boa reforma.

2026-08-05 via Nuitee
F
Fanny extended_group ar
7
2026-08-05 via Nuitee
J
Joici family_with_children br
8
2026-08-05 via Nuitee
A
Amilcar couple br
10
Muito agradável! 3a ou 4a vez que retornamos no mesmo hotel.
Pros:

Ampla e limpa. Cama confortável, chuveiro bom.

Cons:

Vazamento no box do banheiro, molhava o piso

2026-08-04 via Nuitee
J
Jardel couple br
10
Muito boa, uma bela descoberta no coração de POA, voltarei com certeza
Pros:

Café da manhã excelente com muitas opções, localização perfeita perto de bares, cafés e restaurantes.

Cons:

O fato de precisar pagar pela diária do estacionamento é um ponto negativo, mas nada que desabone o hotel.

2026-08-04 via Nuitee
E
el7deRaul family_with_children pe
7
Good stay in Porto Alegre, not great
Pros:

The room is really spacious, the location is outstanding. The pool seemed very good, though we did not use it and it has nice views from the dining for breakfast

Cons:

We arrived at the hotel and I had to leave to return a leased car so my wife stayed with my son and she carried 4 bags by herself and the front desk staff didn't even offer a cart to take luggage or offered any kind of assistance, I tried to speak to a manager and the guy at the desk said "you can speak to the manager tomorrow" and handed me a key to the room as saying "here, leave". On top of that, he didn't speak English, and my Portuguese wasn't great to express how annoyed I was, they say it's a five star hotel but I'd say this is an upper 3 star hotel, at most, definitely not the quality you'd expect from a 5 star hotel. The pillows are somewhat uncomfortable and the facilities overall have seem better times.

2026-08-04 via Nuitee
B
Bender family_with_children br
10
2026-08-04 via Nuitee
E
estol solo_traveller uy
9
Pros:

Habitación
Atención del personal

Cons:

Temperatura del agua

2026-08-03 via Nuitee
F
Flávio Henrique family_with_children br
6
Não foi das piores, mas não voltaria.
Pros:

Atendimento no café da manhã.
Piscina.
Atendimento na recepção do térreo.

Cons:

Somente um elevador, bem velho.
Chuveiro quente e frio com indicação trocada.
Atendimento na garagem ruim, pouca orientação de onde estacionar, indicação de vaga ruim, garagem bem desorganizada , vazamento de agua em cima do meu carro e vagas expremidas.
Porta de entrada do ap eventualmente fica travada precisa dar "um jeitinho" pra abrir.
Itens do frigobar com preço ~600% de margem. Me senti explorado.

2026-08-03 via Nuitee
M
Marques solo_traveller br
10
Pros:

O hotel é ótimo, café excelente.

Cons:

O colchão poderia ser um pouco melhor.

2026-08-02 via Nuitee
E
Even solo_traveller br
10
Pros:

Tudo

Cons:

Não há

2026-07-24 via Nuitee
M
Maria Júlia family_with_children br
7
2026-07-23 via Nuitee
M
Marco Arenhart solo_traveller br
9
Cons:

O restante não está mais funcionando para jantar, o que era uma facilidade muito conveniente.

2026-07-23 via Nuitee
P
Patricia family_with_children br
7
Pros:

Ambiente limpo e quarto amplo

Cons:

A Tv era muito antiga, qualidade da imagem pessima! Muito barulho no quarto encima na hora de dormir e de algum bar ou festa, mesmo estando no sexto andar não deu pra dormir pelo excesso do barulho.

2026-07-20 via Nuitee
I
Isabela solo_traveller br
10
Pros:

O quarto muito espaçoso, café da manhã bom e academia completinha! Gostei muito.

2026-07-18 via Nuitee
P
Piter couple br
10
2026-07-18 via Nuitee