Hotel Hermitage Amsterdam

Hotels
7.4 (2490 reviews)
Nieuwe Keizersgracht 16 , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy rooms
Small accommodations

Categories

Cleanliness
7.05
Mixed reviews on cleanliness were noted, with some mentioning rooms were clean but other comments indicated issues.
Service
8.55
The staff was consistently described as helpful and friendly.
Location
8.55
Guests praised the hotel location as convenient and central.
Room Quality
6.55
Some reviews highlighted small and poorly equipped rooms.
Amenities
6.55
Limited facilities mentioned, along with no elevator which affected accessibility.
Value for Money
7.05
Some reviews mentioned pricing was unjustified for room quality.
Food and Beverage
7.45
Standard quality for this hotel tier, not specifically mentioned in reviews.
Overall Experience
7.45
The overall experience was mixed with notable pros but significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:12

Property Description

Tranquil Private Garden: Escape the hustle and bustle in our serene private garden, perfect for a relaxing afternoon.

Modern Guest Rooms: Enjoy our stylish guest rooms with monochrome décor and flat-screen cable TV for your entertainment.

Convenient Location: Explore the city easily with our close proximity to Waterlooplein metro station and royal theatre Carré.

Book your stay at Hotel Hermitage Amsterdam now to experience a blend of comfort, convenience, and tranquility.

Important information:

Please be mindful that the hotel is located within a traditional Amsterdam building spanning five floors, without an elevator.

Additionally, please be aware that the hotel may conduct a pre-authorization on your credit card following your booking if you have chosen to settle the payment at the property upon arrival.

It's important to note that any special requests are subject to availability and may result in additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

7.4
Based on 2490 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 6.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 7.45
Overall Experience: 7.45
P
Peter • solo_traveller • nl
7
Fijn hotel voor een redelijke prijs.
Pros:

Zeer vriendelijk personeel.

2026-02-13 • via Nuitee
J
Jinke • extended_group • nl
8
2026-02-12 • via Nuitee
B
Briškárová • couple • sk
7
2026-02-11 • via Nuitee
L
Liam O • couple • ie
5
Pros:

Not much. Staff were nice though.

Cons:

It was tiny. Thought I was staying in Anne Franks house itself. Couldn’t turn a sweet in your mouth in there. And no lift. 5 flights of stairs up to Anne’s attic.

2026-02-11 • via Nuitee
T
T00raul • extended_group • es
7
2026-02-11 • via Nuitee
R
Roberta • extended_group • it
10
Bella struttura
Pros:

Bellissima vista sui canali di Amsterdam
Posizione discreta

Cons:

Bagno troppo stretto

2026-02-11 • via Nuitee
G
gilabert carralero • extended_group • es
10
2026-02-11 • via Nuitee
T
Thomas • couple • es
10
2026-02-10 • via Nuitee
I
ilsignoredeglialberghi94 • extended_group • it
7
Pros:

Struttura situata a pochi minuti a piedi dal centro di Amsterdam, che può essere raggiunto assieme ad altri luoghi d'interesse comodamente anche con due fermate metro presenti nelle vicinanze. L'hotel è abbastanza piccolo, così come le stanze ma c'è lo aspettavamo, ma ha un ottimo rapporto qualità/prezzo e se non si hanno grosse pretese è più che l'ideale.

Cons:

Le scale per noi non hanno costituito problema ma mi rendo conto che per altre persone possano esserlo.

2026-02-10 • via Nuitee
L
Laura • extended_group • es
8
Pros:

La atención del personal, nos ayudaron en todo lo que les pedimos. Dejar las maletas tras el checkout, usar la cafetería de la zona común.. Todo limpio y que había café e infusiones en la habitación.

Cons:

El tamaño del baño era muy justo.

2026-02-09 • via Nuitee
U
Uldrick • couple • fr
3
Pros:

Chambre ok.

Cons:

Isolation phonique inexistante, escalier très étroit et pas d'ascenseur.

2026-02-09 • via Nuitee
F
Francisco Jesus • extended_group • es
8
Muy bien para moverte a cualquier sitio sin andar mucho.
Pros:

El sitio.

Cons:

Los colchones un poco duro.

2026-02-09 • via Nuitee
N
Neslihan • family_with_children • tr
8
Pros:

Tesis çok sessizdi çok güzeldi ve temizdi resepsiyon çok yardımcıydı bagaja bırakacak yer vardı ama bagajı bırakacak yerde kilit sistemi yok

Cons:

Banyo çok küçük valizleri açacak yer yok yatak incecik döşek şeklindeydi çift kişilik insanlar için bence yeterli değil aile olarak kalamazsınız belki tek gece kalabilirsiniz çok temiz ama yatakları çok rahat değindi üstü kayıyordu ve yere düşüyordu

2026-01-31 • via Nuitee
M
Marjolein • couple • nl
8
Prima hotel
Pros:

Prima hotelkamer op toplocatie

Cons:

Niets, het was prima

2026-01-31 • via Nuitee
P
Pieter • couple • nl
8
Leuk hotel op goede lokatie
Pros:

Prima schone kamers, met water, koffie en thee, op een mooie lokatie. Je hebt zowel aan de voor- als aan de achterkant leuk uitzicht. Het hotel heeft ook een tuin aan de achterzijde. De eigenaren zijn zeer vriendelijk en flexibel.

Cons:

.

2026-01-31 • via Nuitee
A
Alessandra • extended_group • it
10
2026-01-30 • via Nuitee
E
Emma • solo_traveller • be
2
Super bruyant
Cons:

Pas isolé du tout

2026-01-30 • via Nuitee
P
panagiotis • couple • gr
10
2026-01-29 • via Nuitee
L
Lode Herman Pol • family_with_children • pt
7
2026-01-27 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-01-27 • via Nuitee