Hotel Hermitage Amsterdam

Hotels
7.4 (2711 reviews)
Nieuwe Keizersgracht 16 , Amsterdam , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Cycling
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy rooms
Small accommodations

Categories

Cleanliness
7.05
Mixed reviews on cleanliness were noted, with some mentioning rooms were clean but other comments indicated issues.
Service
8.55
The staff was consistently described as helpful and friendly.
Location
8.55
Guests praised the hotel location as convenient and central.
Room Quality
6.55
Some reviews highlighted small and poorly equipped rooms.
Amenities
6.55
Limited facilities mentioned, along with no elevator which affected accessibility.
Value for Money
7.05
Some reviews mentioned pricing was unjustified for room quality.
Food and Beverage
7.45
Standard quality for this hotel tier, not specifically mentioned in reviews.
Overall Experience
7.45
The overall experience was mixed with notable pros but significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:12

Property Description

Tranquil Private Garden: Escape the hustle and bustle in our serene private garden, perfect for a relaxing afternoon.

Modern Guest Rooms: Enjoy our stylish guest rooms with monochrome décor and flat-screen cable TV for your entertainment.

Convenient Location: Explore the city easily with our close proximity to Waterlooplein metro station and royal theatre Carré.

Book your stay at Hotel Hermitage Amsterdam now to experience a blend of comfort, convenience, and tranquility.

Important information:

Please be mindful that the hotel is located within a traditional Amsterdam building spanning five floors, without an elevator.

Additionally, please be aware that the hotel may conduct a pre-authorization on your credit card following your booking if you have chosen to settle the payment at the property upon arrival.

It's important to note that any special requests are subject to availability and may result in additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

7.4
Based on 2711 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 6.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 7.45
Overall Experience: 7.45
S
Sophia • extended_group • au
10
2026-07-11 • via Nuitee
M
Mathilde • extended_group • dk
5
Pros:

Hotellet lå smukt ved kanalen og i gåafstand fra centrum, hvilket var lækkert.

Cons:

Vi fik et familieværelse i stueplan lige ud til gaden og hotellets indgang. Der var meget varmt og kun ét vindue, og det kunne ikke umiddelbart åbnes, men vi fandt en kreativ løsning. Men det var utrygt at sove med et åbent vindue i stueplan, i en by med mange katte og mus, og hvor folk både røg og vækkede os med høje stemmer lige ved vores senge. Badeværelset var mørkt og uden lys ved spejlet. Men personalet var flinkt, og hotellet lå tæt på alt, så vi valgte at leve med det andet 😊

2026-07-11 • via Nuitee
G
Gilad • solo_traveller • it
7
המיקום מדהים , מרכזי ושקט , רק חבל שלא ציינו בבוקינג שאין מעלית ולהגיע לחדר בקומה רביעית זה היה סיוט , לבדוק פעמיים באיז
Pros:

המיקום בלבד

Cons:

שאין מעלית

2026-07-11 • via Nuitee
P
Prabir • solo_traveller • au
9
Pros:

Location and staff were good.

Cons:

Expensive

2026-07-10 • via Nuitee
E
Eduard • family_with_children • co
8
2026-07-10 • via Nuitee
A
Adrian • solo_traveller • es
8
Pros:

La ubicacion es excelente.
Zona bastante tranquila.
El personal de recepcion fue muy atento y muy servicial desde el primer minuto.

Cons:

NO TIENE ASCENSOR. Lo mencionan pero es un detalle importante aun así.
La habitación tiene pocos interruptores de la luz (solo el de la entrada)

2026-07-10 • via Nuitee
A
Axel • family_with_children • no
9
2026-07-08 • via Nuitee
E
Eric • solo_traveller • gb
7
2026-07-08 • via Nuitee
S
Swadicle -Amin • solo_traveller • gb
2
2026-07-07 • via Nuitee
J
Jiraporn • solo_traveller • dk
8
Pros:

Everything

Cons:

Nothing

2026-07-07 • via Nuitee
D
David • couple • gb
7
ideal for short stay
Pros:

clean, quiet & friendly

Cons:

very small room

2026-07-07 • via Nuitee
K
Kersti • solo_traveller • ee
3
Pros:

Asukoht

Cons:

Kogu maja kostus nii läbi, et kuulsin kõiki koridoris kõndijaid nagu ka ülemisel korrusel dušši all käimisi.

2026-07-05 • via Nuitee
R
rebecca • solo_traveller • it
10
2026-07-05 • via Nuitee
H
HÜSEYİN • family_with_children • tr
6
2026-07-04 • via Nuitee
S
Sabri • couple • be
10
2026-07-03 • via Nuitee
H
Harry • extended_group • gb
10
2026-07-03 • via Nuitee
A
Alejandro • family_with_children • es
10
2026-07-03 • via Nuitee
S
Sabri • extended_group • be
10
2026-07-03 • via Nuitee
F
Federico • solo_traveller • it
9
Pros:

Grazie mille , molto carino e pulito

2026-07-02 • via Nuitee
V
Valeria • solo_traveller • nl
7
2026-06-30 • via Nuitee