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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Palmetto Hotel in Lima offers modern rooms with free Wi-Fi, flat-screen TVs, and all the amenities for a comfortable stay.
Top-Notch Facilities
Enjoy the convenience of a restaurant, terrace, bar, gym, and business center all within the Hotel Palmetto San Borja.
Convenient Location
Situated in the San Borja district, the hotel is just a short walk from the electric train, providing easy access to explore the city.
Experience the best of Lima at Palmetto Hotel. Book now for a memorable stay!
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
La atención del personal del restaurante!!
Limpieza
Solo colocan 2 toallas grandes en el baño, no hay toallas para cara y cuando las solicitamos las llevaron pero al día siguiente las volvieron a retirar.
Falta un espejo grande en una habitación que es para 2 personas.
Clean and quiet room with a good AC system. Nice and friendly and helpful front desk receptionists.
The hotel’s restaurant waiter “Andre” was asking me personal questions like when I will check out and asking me to leave a good review for his service! That made me kind of uncomfortable. Specially the last night when I went there for dinner and he asked me to give him my social media Username so we can be friends!!! I refused to do that and he was upset. I respected everyone and tried to show my respect with my smile and responding people’s questions with a good attitude but that doesn’t mean that I want to share my personal life with someone random like the waiter of the hotel that I stayed there for few days during my vacation time…
Limpio!
Comodo
Personal atento
Talvez un poco más de variedad en el desayuno
Palvelualtis henkilökunta
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La ubicación no estuvo tan mal
La habitación muy chica, el personal, ajeno, algo frio, poco empatico, y sobre todo muy alto el precio para lo recibido.
Cerca a aviacion, me gusta esa zona.
Limpeza
Espaço
Das instalações, do atendimento.
La amabilidad del personal no tiene comparación. Siempre te ayudan con una sonrisa. En el restaurante se come bien y la habitación es limpia
Y comida.
Andan en proceso de remodelación y genera alguna molestia. El gimnasio puede mejorar y definitivamente hace falta el ascensor que están instalando.
La atención del personal tanto de mostrador como en el desayuno es muy buena. Muy educados buena predisposición. Las habitaciones son muy cómodas, el baño lo mismo, altamente recomendable.
Me tocó durante mi estancia que estaban en obras, y los ruidos empezaban temprano.
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