Mondial Appartement Hotel

Hotels
9.4 (237 reviews)
Alserbachstraße/Pfluggasse 1 , Vienna , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean and comfortable rooms
Cons:
No major complaints noted

Categories

Cleanliness
9.28
Cleanliness was noted positively in several reviews, indicating well-maintained rooms.
Service
9.75
The service was repeatedly described as friendly and helpful, providing a welcoming atmosphere.
Location
9.49
Guests appreciated the location for its convenience to public transport and proximity to shops.
Room Quality
9.24
Rooms were described as spacious and comfortable, with a homely feel.
Amenities
9.27
Basic amenities were provided and were adequate for guests' needs.
Value for Money
9.23
The overall value is perceived positively given the quality of stay.
Food and Beverage
9.28
Breakfast options were described as good, with a nice variety available.
Overall Experience
9.65
Overall positive experiences across multiple reviews, leading to a solid recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:05

Property Description

Luxurious Apartments with Biedermeier-style Furniture
Indulge in the elegance of individually designed apartments featuring Biedermeier-style furniture at Mondial Appartement Hotel. Enjoy the spaciousness and classic Viennese decor while having modern amenities like free WiFi and a fully equipped kitchenette.

Convenient Location and Tour Services
Located in Alsergrund district, just minutes away from metro stops, Mondial offers easy access to Vienna's attractions. Take advantage of the tour desk for arranging special experiences like theatre tickets or city tours, ensuring a memorable stay.

Proximity to Key Landmarks
Explore Vienna with ease as Volksoper and the General Hospital are within walking distance. With tram and bus stops nearby, accessing the city center is hassle-free. Experience comfort, convenience, and exceptional service at Mondial Appartement Hotel.

Important information:

Please note that the reception service for special wishes (theater and concert tickets, city tours, car rental and such) is available from Monday to Friday from 08:00 to 14:00 and on Saturdays and Sundays from 08:00 to 19:00. Outside these hours the staff is only available for check-in and urgent tasks.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 25 per person per night when using an existing bed.
    Children from 3 years old to 14 years old stay for € 25 per person per stay when using an available extra bed.
    People 15 years old and over stay for € 28 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 237 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.49
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.65
S
Sander solo_traveller be
9
Pros:

Gezellig verblijf met goede voorzieningen (o.a. airco) en een prachtig balkon.

Cons:

Het bed was niet zo comfortabel.

2026-07-09 via Nuitee
M
Maya solo_traveller us
9
A great choice for convenience and amenities, with friendly and helpful staff.
Pros:

The apartment was spacious and comfortable for a 1-week stay. All the staff I met were very friendly and helpful. The location is walkable and well-connected to other areas in the city via public transportation. I enjoyed staying here!

Cons:

This is not necessarily a downside, but as a note the area is somewhat quiet at night, and shops/ restaurants close earlier than in other neighborhoods of Vienna. I rarely saw other hotel guests. It's a great choice if you're looking for somewhere to relax. I think it would also be kid-friendly, with grocery stores and a beautiful park nearby.

2026-07-06 via Nuitee
Y
Yusuke solo_traveller jp
10
2026-07-04 via Nuitee
I
Irina solo_traveller us
10
Comfort and great hosts in Vienna
Pros:

It’s a wonderful place with wonderful people taking care of it. Not far from the city center and away from the usual tourist hype, this Viennese apartment building has real character, with thick walls that keep the rooms pleasantly cool even on the hottest days. I loved the room and the kitchenette which had everything I needed. The old-style furniture adds a homey and cozy vibe. Air conditioning was a lifesaver.
A special thanks to Valerie and Chris for being so friendly, helpful, and accommodating. Next time I’m in Vienna, I wouldn’t look anywhere else and stay with you again.

2026-07-03 via Nuitee
N
nathalie solo_traveller fr
9
Appartement climatisé,grand ,propre et bien placé, foncez n'hésitez plus !
Pros:

Nous avons séjourné 5 jours à Vienne sans cet appartement grand, propre et bien placé, avec les transports en commun au pied de l'établissement . Je recommande vivement...d'autant plus qu'il y a la climatisation !

2026-06-24 via Nuitee
B
Bennett solo_traveller us
10
Perfect hotel
Pros:

Brilliant spot, great A/C, beautiful historic building, staff are so helpful and attuned to if you would like to chat with them vs. hurry on to something. They have laundry. Stay here.

Cons:

Perfect spot, nothing negative to say. Wish i could live here.

2026-06-23 via Nuitee
A
Ahutchy couple au
10
We will stay again when next in Vienna.
Pros:

The room had an excellent outlook, plenty of light and space. Owners and staff were super friendly and helpful with excellent English if required. Kitchen and laundry were handy as we were there for a while.

Cons:

Its a touch noisy with trams and traffic outside but the double glazed windows deal with that if the weather allows although there is air con if required, we didn't need it. We live in a noisy city environment anyway so this didn't worry us. This is a very good hotel with genuine caring owners.

2026-06-20 via Nuitee
L
LEVENT family_with_children tr
9
2026-06-08 via Nuitee
R
Rene solo_traveller at
10
2026-06-07 via Nuitee
M
Mardieva solo_traveller uz
10
Excellent choice, would stay there again.
Pros:

I have really enjoyed my stay in Mondial. The staff was extremely nice, the apartment is very spacious and clean. There is everything that you need in the apartment (microwave, stove, iron, hair dryer, espresso machine, etc). Very good value for money.

2026-06-07 via Nuitee
I
Iain solo_traveller ie
9
2026-06-05 via Nuitee
M
Mariam solo_traveller at
10
2026-06-05 via Nuitee
I
Indra couple lv
10
Brīnišķīgas brīvdienas Vīnē
Pros:

Ērta atrašanās vieta, blakus sabiedriskā transporta pieturai. Atsaucīgs personāls, bija iespēja atstāt bagāžu gan pirms ievăkšanās, gan pēc, neskatoties, ka personāls nebija naktsmĩtnē prombraukšanas laikā.

Cons:

Viss bija lieliski!

2026-06-01 via Nuitee
H
Hilary family_with_children gb
8
A great base to explore from.
Pros:

Very clean property in a good location with local amenities close by. Staff were amazing & so welcoming.

Cons:

Apartment was basic but certainly met our needs.

2026-05-30 via Nuitee
T
Tadeusz solo_traveller ch
9
Pros:

Heimelig und gemühtlich. Man fühlte sich wie zu Hause.

Cons:

Eigentlichts. Doch ... da war die Teflonpfanne. Der Belag war etwas defekt. Weil es in Appartements oft der Fall ist, hatten wir eine mitgenommen...

2026-05-26 via Nuitee
L
Laura family_with_children gb
10
Great place to stay and explore Vienna
Pros:

Extremely friendly and helpful staff made this a wonderful stay at Mondial. It has the flexibility of an appartment with the added assistance of a hotel. Great location too, with lovely nearby restaurants and only a 30 minute walk to the city centre.

2026-05-19 via Nuitee
G
Gokul solo_traveller ie
8
2026-05-18 via Nuitee
B
Benoit family_with_children de
9
2026-05-17 via Nuitee
R
Rushmini solo_traveller au
10
2026-05-11 via Nuitee
J
Jamie solo_traveller gb
9
2026-05-11 via Nuitee