Charming Castle Hotel

I liked the Park that was just one street away. And then the Main station was just about a 10 to 15 minutes walk away. That was very useful. On the other hand there was a bike station very close by too. So eather u could walk to the station or just ride a bike.

A well designed and renovated room using top materials. A feel like home comfort makes my third visit to this property a satisfactorily ending.

Settled into a comfortable room this time around; not the spectacular one I would like to have under this category but fair enough.

There are variety of rooms offered under the same "double room" title and pricing, mostly good, but one bad. Unfortunately, I was offered the bad one. I noticed that most of the bad reviews came from the customers who had similar situation as mine: got a bad room, I had to fight hard to get a decent room at the end. But the same story may continue for the next encounter when I check in to this property again soon, 8 more times.

Very good counter service

近くにバス停があり、どこに行くのも便利です。ホテルの近くには大小さまざまな飲食店があります。
部屋は少し古いですが、広さは十分です。
スナックや水はサービスで部屋に置かれています。ロビーのスナックはGoogleのレビューで5を付けるともらえます。

サービスはとても良かったのですが、掃除があまり綺麗じゃ無かったです。
でも価額に比べてリーズナブルだと思います。
フロントに日本語ができる男性の方がいて親切で優しくて頼りになりました。
ありがとうございます。

電視設備稍舊，但仍然很完美，CP值超高的北車附近住宿，到哪裡都很方便還會再訪

スタッフが親切でした

シーツは新しいので問題ないですがベッド本体とピローがめちゃくちゃ臭かったです。
空調が上手くいかないのか湿気がすごかったです。
朝食付きは良かったです。
スタッフさんも日本語通じる方も居ましたので良かったです。

I booked this room because it is in a very good location but inexpensive. I am Japanese. And I had a business meeting with a Taiwanese company and they advised me not to stay in this hotel. The reason is that there was an accident at this hotel, but I don't care about the accident and I think the location and the low price are great. I will recommend it to anyone who doesn't mind an accident.

暖房の設置自体ないので、冬場は暖かい部屋着を持参することをおすすめします！

My review of the Charming Castle Hotel: I had booked a non-refundable two-week stay through Expedia, but my experience was far from pleasant. During my stay, I encountered multiple issues. There were bugs coming out of the ceiling, and it was evident that the ceiling had structural damage, as evidenced by parts of it falling apart, which I captured in pictures. To add to my concerns, I discovered that the large mirror in the bathroom seemed to be a two-way mirror, revealing electrical wires when inspected with a flashlight. While I cannot confirm if it was a camera, this raised significant privacy concerns.

Moreover, the overall condition of the hotel was subpar, with the entire floor reeking of cigarette smoke. Given the numerous problems and discomfort, I decided to check out after just five days out of the 16 I had initially paid for. Unfortunately, the hotel refused to refund any portion of my payment for the unused nights. Despite the financial loss, my well-being and peace of mind were more important, and I opted to leave.

In light of the privacy concerns regarding the bathroom mirror, I believe it would be prudent for the local police department to investigate the possibility of hidden cameras in the hotel. My stay was far from satisfactory, and I would advise caution to anyone considering this hotel, even if it's priced as a three star hotel it is in actuality a one or two-star establishment.

My review of the Charming Castle Hotel: I had booked a non-refundable two-week stay through Expedia, but my experience was far from pleasant. During my stay, I encountered multiple issues. There were bugs coming out of the ceiling, and it was evident that the ceiling had structural damage, as evidenced by parts of it falling apart, which I captured in pictures. To add to my concerns, I discovered that the large mirror in the bathroom seemed to be a two-way mirror, revealing electrical wires when inspected with a flashlight. While I cannot confirm if it was a camera, this raised significant privacy concerns.

Moreover, the overall condition of the hotel was subpar, with the entire floor reeking of cigarette smoke. Given the numerous problems and discomfort, I decided to check out after just five days out of the 16 I had initially paid for. Unfortunately, the hotel refused to refund any portion of my payment for the unused nights. Despite the financial loss, my well-being and peace of mind were more important, and I opted to leave.

In light of the privacy concerns regarding the bathroom mirror, I believe it would be prudent for the local police department to investigate the possibility of hidden cameras in the hotel. My stay was far from satisfactory, and I would advise caution to anyone considering this hotel, even if it's priced as a one or two-star establishment.

프론트 직원분이 너무 불친절하고, Luggage 보관 서비스가 아예 안되요. 그냥 세워둘수 있는 공간만 제공하고, 누가 내 Luggage를 훔쳐가던 말던 그냥 신경 안쓴다고하네요? 객실도 많이 노후되었고 침구류도 오래되어서 너무 별로였어요.

It does what it says on the tin. It's obviously not the Hilton, but for a good price, it was comfy, bed was nice, bathroom and powerful shower were great. The gentlemen on the desk were all absolutely fantastic with me, helping me as I am learning Chinese, they were very patient, and answered everything that I wanted to know.
I'd go back here when I come back to Taipei. 5 stars from me.

The only isue I had was with Expedia... I accidentally booked the wrong date and they said nothing they can do, and said they spoke to the hotel and can't change the date without paying again... so I asked my Taiwanese friend to ring them directly, and they changed it there and then, so I think the Expedia customer services I spoke to lied to me that they had contacted them.

飲食街の近くで場所が良いです。

晚間入住時，櫃檯人員先首先按照一般程序拿證件比對資料，但其表示與訂房資料比對不相符，接著向我詢問訂單編號，告知後，人員表示因系統轉單問題，故單號也無法比對（所以詢問訂單編號的用意是⋯？），最後，我直接向櫃檯人員告知姓名的羅馬拼音，才順利核對；中午退房時，在靠近櫃檯時，人員仍托著下巴玩手遊，希望貴飯店能再注重人員的職能教育及工作態度。

入住選擇雙人床房型，入住後卻是兩張單人床合併，兩張床中間的細縫很大喔，睡起來不是很舒服，另外，冰箱的運轉聲音很大，冷氣若是開在較大風力運轉，則會出現高頻的噪音，若對聲音敏感的旅客可能要多加注意。

good

櫃檯服務很好