Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful architecture
Exceptional concierge service
Cons:
Room size too small
High prices
Poor dining experience

Categories

Cleanliness
9.42
Mixed sentiments; some complaints about room quality.
Service
10
Many positive mentions regarding staff friendliness and helpfulness, especially concierge.
Location
10
Consistently praised for excellent location.
Room Quality
9.02
Some reviews highlight small and impractical room design.
Amenities
9.42
Amenities were not specifically criticized, but also not highlighted.
Value for Money
8.92
Multiple mentions of high prices compared to quality.
Food and Beverage
8.42
Some complaints about dining experience and service quality.
Overall Experience
10
Overall, guests had a very positive experience, though with notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Historical Architecture and Modern Design
Located in Amsterdam's museum district, the Conservatorium Hotel seamlessly blends historical architecture with modern design in its 129 rooms and suites. Enjoy luxury linens, high-speed WiFi, and private bars in rooms adorned with brushed-oak flooring and elegant beige furniture.

Akasha Spa and Wellness
Indulge in relaxation at the Akasha Spa, spanning over 1000 square meters. Guests have complimentary access to a range of facilities including oriental massages, whirlpool, sauna, swimming pool, and more. Unwind in style at this luxurious wellness retreat.

Culinary Delights
Savor exquisite dining experiences at the hotel's Brasserie, Taiko restaurant, and Taiko Bar. From Asian-inspired dishes to signature cocktails and sushi, guests can treat their taste buds to a culinary journey. Don't miss the in-house DJ nights for added entertainment.

Experience luxury and comfort at the Conservatorium Hotel - Book now for an unforgettable stay!

Important information:

Children aged 3 to 14 years are welcome to the pool, under the supervision of an adult, from 10:00 to 11:30 and from 14:00 to 15:30. From January 1st 2025, the access will change to be from 07:00 to 10:00 daily.

Children aged 16 years and below are not allowed to use the gym, hammam, sauna and jacuzzi at any time. Please note that treatments are available for guests aged 18 years and older.

The gym area, including a yoga and pilates studio, is open daily from 06:30 until 22:30. Also, a team of personal trainers is available to assist you.

The Conservatorium Hotel is a cashless property and only accepts digital payments.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 95 per day.

Location

Guest Reviews

9.4
Based on 352 reviews
Cleanliness: 9.42
Service: 10
Location: 10
Room Quality: 9.02
Amenities: 9.42
Value for Money: 8.92
Food and Beverage: 8.42
Overall Experience: 10
K
Kome • couple • us
8
2026-06-06 • via Nuitee
M
Martin • couple • cz
2
Disappointing Hospitality
Cons:

I booked this hotel to celebrate a special occasion and, unfortunately, it ended up being one of the most disappointing hotel experiences I have had.

There were some positives. The room was spacious and comfortable, and the breakfast buffet was of very good quality. However, the room also felt noticeably dated, and it was still possible to feel that some parts of the transition to Mandarin Oriental had not yet been fully completed. Surprisingly, the à la carte breakfast dishes were below average and did not match the quality of the buffet.

The biggest disappointment was the service and attention to detail.

Before arrival, I was invited to share the purpose of my visit and whether the hotel could prepare something special. I informed the hotel that I was celebrating a special occasion. This was completely ignored, with no acknowledgment, note or amenity in the room. It genuinely made me wonder why guests are asked these questions if the information is ignored.

I also requested an invoice and received no response. What should have been a routine invoice request then turned into FOUR WEEKS of emails after my stay. It took six emails before anyone offered even a simple apology! I was charged twice, was given incorrect information at check-out, received incorrect invoices, and had to repeatedly follow up to get the matter resolved. At one point, I even received an email intended for another guest with their details.

Mistakes happen in every hotel. What disappointed me was the lack of ownership, professionalism and attention to detail in resolving them. For a stay costing over EUR 1,100 per night, I expected a level of service that matched the reputation of the Mandarin Oriental brand.

In the end, what should have been a memorable celebration became memorable for all the wrong reasons. M.O. never again.

2026-06-05 • via Nuitee
J
jorge • extended_group • cl
8
Pros:

Location, building

Cons:

Price vs quality is not in balance vs other hotels, service just ok

2026-06-04 • via Nuitee
L
Leyla Hazal • solo_traveller • tr
10
2026-06-04 • via Nuitee
F
francois • solo_traveller • fr
8
2026-05-12 • via Nuitee
R
Richard • family_with_children • us
10
AWESOME
Pros:

Location staff restaurants

Cons:

Nothing

2026-05-10 • via Nuitee
U
Uchenna • solo_traveller • gb
8
2026-05-09 • via Nuitee
T
Tim • family_with_children • gb
3
Expensive and standards had dropped since we last stayed.
Pros:

Location of hotel is great. The room was nicely decorated and laid out

Cons:

Service was poor (which is surprising as have stayed previously and it was excellent), I had asked about beds for our children beforehand and never got a reply. They then organised once we got there but it delayed bed time and made things unnecessarily difficult.

2026-05-03 • via Nuitee
Z
Zvi • couple • gb
9
2026-04-27 • via Nuitee
M
Matthew • couple • us
9
2026-04-26 • via Nuitee
G
Greg • couple • nl
8
2026-04-24 • via Nuitee
J
joellene207 • Family
10
Unparalleled Staff
Pros:

On arrival there was an issue with my previously booked room, which was unable to accommodate the medical device that I travel with. I spoke with Eleonora and Joāo who managed to resolve all the unanticipated problems in short order and were truly fabulous to work with. All the staff here is friendly, accommodating, and knowledgeable, the experience was truly exceptional, but I wanted to specifically acknowledge these two for going above and beyond.

2026-04-21 • via Tripadvisor
L
Leeroy • solo_traveller • nl
8
2026-04-20 • via Nuitee
P
Priatna • couple • id
7
2026-04-16 • via Nuitee
L
Leyla Hazal • couple • tr
10
2026-04-13 • via Nuitee
K
KBritibNYC • Couples • New York City, New York
10
A not to be missed gem in Amsterdam
Pros:

A stunning hotel in so many levels. The architecture is fascinating. The rooms are unique. The spa is out of this world. Whilst having all the creature comforts an luxuries you’d want to get in a beautiful hotel, you still feel like a local in Amsterdam staying there. Do not miss!

2026-04-11 • via Tripadvisor
M
Massimo • family_with_children • it
9
2026-04-08 • via Nuitee
M
Mark • couple • us
8
Pros:

Our assigned room was a sitting area with a loft for the bedroom. Stairs are steep. We requested a different room and the front desk staff accommodated us with an upgrade to a single floor unit. The upgrade meet our expectations.

2026-04-06 • via Nuitee
W
Wendy • couple • ie
7
Short stay in Amsterdam
Pros:

Position and design

Cons:

Price

2026-04-05 • via Nuitee
D
DE ROCCA SERRA • couple • fr
1
Séjour catastrophique : service quasi inexistant (double encaissement de 1042 euros, effets personnels jetés, intrusion
Pros:

La seule chose que j’ai aimé c’est le bâtiment et la chambre.

Cons:

• Transport aéroport annoncé comme inclus sur Booking, finalement non confirmé par l’établissement
• Temps de réponse très longs via Booking, redirection vers une conciergerie externe (peu cohérent pour un 5 étoiles)
• Erreur de facturation à l’arrivée : double encaissement sur une facture de 1042 euros, nécessité de redescendre pour correction
• Intervention en chambre intrusive : effets personnels jetés par erreur (objet sentimental), avec une incapacité totale à gérer la situation et un manque de considération particulièrement désagréable
• Réapparition inexpliquée de l’objet durant la nuit, laissant penser que du personnel s’est introduit dans la chambre pendant notre sommeil, ce qui est extrêmement grave
• Aucune prise en compte ni geste commercial malgré l’incident
• Facturation peu claire (minibar élevé sans détail initial)
• Globalement : service et prise en charge très en dessous du standing attendu pour un hôtel 5 étoiles au prix payé

2026-03-31 • via Nuitee