Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near museums (Museumplein)
Friendly, helpful staff and strong arrival/valet service
Beautiful historic building and attractive design
Generally outstanding service for most guests
Cons:
Rooms dated; needs renovation (broken curtains, outdated furnishings)
Room service and restaurant setup criticized (reservations required, limited cart)
Instances of poor billing control (unauthorized duplicate charge)
Occasional staff indifference and ignored feedback reported

Categories

Cleanliness
7.4
Some guests reported rooms that felt old and not as clean as expected (reports of 'old, dirty, broken'), so cleanliness is slightly below the hotel average.
Service
10
Multiple mentions of cordial, exceptionally helpful and generally outstanding staff, strong valet/arrival service; a few isolated lapses (ignored feedback, room service phone issues) but overall service is a strong point.
Location
10
Persistent positive mentions: very close to museums, great/strategic location (Museumplein) — location is a clear strength.
Room Quality
7.4
Several guests noted rooms are dated, in need of renovation, broken curtain/TV issues and mismatches with online photos — room quality below expectation for the price.
Amenities
9.7
Valet parking and hotel facilities praised, historic building and overall hotel amenities are strong; a few in-room TV/modern tech issues noted but amenities remain above average.
Value for Money
7.6
Concerns about being charged twice, some guests felt they wasted money and rooms not matching price — value is somewhat reduced by billing and room condition issues.
Food and Beverage
7
Multiple complaints: poor F&B setup, difficulty getting dinner reservations, unreliable room service and limited cart options; some guests also noted small restaurant space.
Overall Experience
9.7
Most stays were described as excellent — beautiful historic property and generally outstanding service — but isolated serious issues (duplicate charge, room malfunctions) tempered a few experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Historical Architecture and Modern Design
Located in Amsterdam's museum district, the Conservatorium Hotel seamlessly blends historical architecture with modern design in its 129 rooms and suites. Enjoy luxury linens, high-speed WiFi, and private bars in rooms adorned with brushed-oak flooring and elegant beige furniture.

Akasha Spa and Wellness
Indulge in relaxation at the Akasha Spa, spanning over 1000 square meters. Guests have complimentary access to a range of facilities including oriental massages, whirlpool, sauna, swimming pool, and more. Unwind in style at this luxurious wellness retreat.

Culinary Delights
Savor exquisite dining experiences at the hotel's Brasserie, Taiko restaurant, and Taiko Bar. From Asian-inspired dishes to signature cocktails and sushi, guests can treat their taste buds to a culinary journey. Don't miss the in-house DJ nights for added entertainment.

Experience luxury and comfort at the Conservatorium Hotel - Book now for an unforgettable stay!

Important information:

Children aged 3 to 14 years are welcome to the pool, under the supervision of an adult, from 10:00 to 11:30 and from 14:00 to 15:30. From January 1st 2025, the access will change to be from 07:00 to 10:00 daily.

Children aged 16 years and below are not allowed to use the gym, hammam, sauna and jacuzzi at any time. Please note that treatments are available for guests aged 18 years and older.

The gym area, including a yoga and pilates studio, is open daily from 06:30 until 22:30. Also, a team of personal trainers is available to assist you.

The Conservatorium Hotel is a cashless property and only accepts digital payments.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Video

Guest Reviews

8.6
Based on 294 reviews
Cleanliness: 7.4
Service: 10
Location: 10
Room Quality: 7.4
Amenities: 9.7
Value for Money: 7.6
Food and Beverage: 7
Overall Experience: 9.7
C
CamilaLS • couple • br
10
2026-10-29 • via Nuitee
S
Stuart • couple • es
8
2026-10-26 • via Nuitee
K
Karen • couple • tw
7
2026-10-14 • via Nuitee
דפנה • solo_traveller • il
8
2026-10-14 • via Nuitee
K
Karen • couple • tw
7
Pros:

Very close to all the museums

Cons:

Too old. Not MO standard. Need renovations for the rooms.

2026-10-14 • via Nuitee
L
LAURENCE • solo_traveller • ch
10
2026-10-08 • via Nuitee
E
edwin • solo_traveller • nl
7
2026-09-18 • via Nuitee
L
laurence • solo_traveller • mc
8
2026-09-15 • via Nuitee
F
FELIPE • solo_traveller • ec
10
Agradable y gran ubicacion
Pros:

La cordialidad de los empleados

Cons:

El restaurant con poco espacio.

2026-09-15 • via Nuitee
S
Sander • couple • nl
3
Terrible
Cons:

They have horrible food and beverage setup impossible to eat in the restaurant for dinner without a 3 week prior reservation. The room service is terrible they do not pick up the phone and the cart is super limited. I had to go to the Albert Heijn buy some food.

2026-09-13 • via Nuitee
K
Kathleen • solo_traveller • us
10
I was a leisure solo traveler, and the staff was exceptionally helpful.
Pros:

Beautiful historic building in a great location near museums

Cons:

Nothing. Loved it.

2026-09-13 • via Nuitee
G
Geissler • couple • ch
10
2026-09-12 • via Nuitee
C
Colin • solo_traveller • gb
5
Disappointed, I felt like I wasted money
Pros:

Set up and design are very beautiful

Cons:

Had to change rooms due to Aircon not working, sent engineers up and they said it would work, so I waited an hour.

Second room I went to, the curtain was broken…terrible night sleep

2026-09-08 • via Nuitee
M
Mathijs • solo_traveller • nl
8
2026-09-07 • via Nuitee
L
luis • couple • ec
10
Everything good
Pros:

Everything good

2026-09-06 • via Nuitee
R
Roman • couple • sk
7
Cons:

Nemali sme pocit, ze niektoremu personalu zalezalo na hostoch. Skor to bolo naucene, zdvorilostne, na Madarin Oriental najslabsie, co sme zazili (bol to nas 4. Mandarin Oriental). Dokonca vedenie hotela odignorovalo relativne negativnu spatnu vazbu, co sa nam doteraz nestalo.

2026-08-29 • via Nuitee
R
Roman • family_with_children • sk
7
2026-08-29 • via Nuitee
S
Sahar • couple • sa
9
Pros:

Everything

Cons:

We had an excellent stay at the Mandarin Oriental Amsterdam. The hotel is beautiful, the service was generally outstanding, and almost every aspect of our experience met the high standards one would expect from Mandarin Oriental.

Unfortunately, one incident at the end of our stay left me extremely disappointed and concerned.

I had fully prepaid our stay through Booking.com before arrival. At check-in, I was asked to provide a credit card for a €200 security deposit. I specifically and clearly confirmed that no additional amount should be charged to my card, since the accommodation had already been paid in full.

However, approximately 24 hours later, I happened to notice that the entire cost of our stay had been charged to my credit card again, without my authorization — effectively charging me twice for the accommodation.

When I brought this to the hotel’s attention, the transaction was reversed, but what concerned me even more was the response. I was simply told, “It was a mistake.” When I asked what would have happened if I had not noticed the charge myself, the answer was again essentially, “It was a mistake.”

Mistakes can happen, of course, but an unauthorized charge of the full cost of a stay — particularly after a guest has explicitly confirmed that the stay is already fully paid — is not a minor error. It raises an important question about the hotel’s payment controls and whether the duplicate charge would have been identified and corrected had I not discovered it myself.

The hotel did reverse the transaction promptly once I raised the issue, and I appreciate that. Nevertheless, at this level of hospitality, guests should be able to trust that their credit cards will be handled with absolute care and that charges will only be made with proper authorization.

It is unfortunate because, aside from this incident, our stay was genuinely excellent.

2026-08-29 • via Nuitee
A
Alina • family_with_children • ua
2
Pros:

Нічого

Cons:

Номери не відповідають фото на сайті і ціні. Все старе, брудне, зламане

2026-08-28 • via Nuitee
M
Manuela • solo_traveller • ch
10
2026-08-23 • via Nuitee