GHL Relax Hotel Sunrise

Hotels
•
GHL Hotels
7 (106 reviews)
Avenida Newball No. 4-169, San Andrés, San Andres y Providencia , San Andrés , CO
57-8-5123988

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Facilities

Free breakfast
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Karaoke
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Helpful staff
Good location near beach and pool
Cons:
Room furnishings need upgrades
WiFi limited to lobby

Categories

Cleanliness
5.33
Furniture in rooms need upgrading and there were issues with the safe deposit box, indicating cleanliness concerns.
Service
8.8
The entire staff are cordial and very helpful!
Location
8.34
Located in an area with immediate access to the beach and pool.
Room Quality
5.29
Furniture needs upgrading and plumbing issues reported.
Amenities
6.32
WiFi only available in the lobby, and no washcloths provided.
Value for Money
7.28
Standard quality for this hotel tier.
Food and Beverage
7.33
Standard quality for this hotel tier.
Overall Experience
7.3
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:04

Property Description

Escape to paradise at GHL Relax Hotel Sunrise, where every moment is designed for your comfort and enjoyment.

Private Beach Access
Relax on your own private beach or dive into our stunning outdoor pool and hot tub, promising sun-soaked leisure and ultimate relaxation any time of day.

Gastronomic Delights
Indulge in delectable meals at our exquisite restaurant, PARADISE, or savor the convenience of 24-hour room service, ensuring your cravings are met any hour of the day.

Exceptional Amenities
Stay connected with complimentary Wi-Fi, enjoy our 24-hour business center, and let us help you plan memorable events with our spacious conference center.

Your dream stay awaits – book today and let the rhythm of San Andrés sweep you off your feet!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7
Based on 106 reviews
Cleanliness: 5.33
Service: 8.8
Location: 8.34
Room Quality: 5.29
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.3
A
Adriana patricia • couple • it
1
Schifo
Cons:

Allora siamo stati in una camera dove del tetto gocciolava acqua , due volte abbiamo chiamato la reception si e presentato el tecnico che ci ha detto che era normale , a soluzione tutti giorni del soggiorno con un asciugamano per terra, bagno che non si svuotata, insomma il peggiore soggiorno della mia vita. Addirittura ci hanno detto che eravamo noi che lasciavamo la finestra aperta e si faceva la condensa. Il giorno 25 pensando che era finito il soggiorno abbiamo finito per andare via e non ci hanno detto che non era ieri ma oggi 26. Zero informazioni. Non siamo andati via perché dolci sin fondo ti fanno pagare el intero soggiorno il primo giorno.

2026-06-27 • via Nuitee
B
Bossuet Misael • solo_traveller • mx
9
2026-06-26 • via Nuitee
S
Sandoval • family_with_children • co
8
Buena estadía
Pros:

La atención del personal.

Cons:

Jacuzzi fuera de servicio y gimnasio en muy mal estado..... máquinas y mancuernas oxidadas...

2026-06-26 • via Nuitee
M
margarita • family_with_children • co
10
Una muy buena experiencia
Pros:

La vista al mar y la comida porque almorzamos y comimos de manera adicional y fue bueno.

Cons:

La humedad al ingresos de la habitación

2026-06-24 • via Nuitee
G
Gutierrez • family_with_children • co
8
Great place for vactions and relax
Pros:

The Pool, the Staff and the breakfast

Cons:

The only point would be that we reported water leakage in the hand washer, and unfortunately it was not fixed during our stay

2026-06-23 • via Nuitee
D
Dario • couple • co
9
2026-06-21 • via Nuitee
S
SOCARRAS AGAMEZ • solo_traveller • co
10
Pros:

Las piscina buena

Cons:

Falta mas limpieza en las habitaciones

2026-06-21 • via Nuitee
G
Geraldine • family_with_children • co
2
Lo único bueno que tiene es la ubicación…
Pros:

La ubicación y el señor que atiende en la puerta del hotel, fue el único que prestó un buen servicio

Cons:

El servicio y el trato al huésped, no hay coordinación entre los funcionarios, mucho desorden administrativo, el mobiliario muy viejo y en regular estado de conservación, televisión con pantalla rota, la verdad no fue la mejor experiencia

2026-06-20 • via Nuitee
K
kary • couple • cl
6
Buena
Pros:

La comida

Cons:

Deterioro en las instalaciones

2026-06-20 • via Nuitee
C
CLAUDIA • family_with_children • co
9
Muy bueno
Cons:

Falta espacio de sombra en la piscina

2026-06-18 • via Nuitee
B
Bárbara • solo_traveller • br
7
2026-06-15 • via Nuitee
E
Enrique • couple • us
7
Pros:

La ubicación y el personal del hotel excelente, especialmente Víctor en la puerta

Cons:

Que el aire acondicionado no trabaja en los cuartos, que el precio del hotel súper elevado y el hotel está muy viejo para el precio

2026-06-13 • via Nuitee
R
Rodrguez • solo_traveller • co
10
2026-06-11 • via Nuitee
L
Lorena Alejandra • couple • co
8
2026-06-10 • via Nuitee
E
Edilber • solo_traveller • xa
5
Pros:

La comida

Cons:

Las habitaciones

2026-06-09 • via Nuitee
S
Santiago • couple • co
9
2026-06-09 • via Nuitee
V
vasquez • family_with_children • co
8
Excelente atención, alimentación variada y de buen sabor.
Pros:

Ubicación

Cons:

Olor a humedad

2026-06-08 • via Nuitee
M
Mera • couple • ec
1
Buena ubicación, mala a calidad de instalaciones
Pros:

La ubicación

Cons:

El hotel estaba en estado deteriorado

2026-06-02 • via Nuitee
F
Francisca • couple • cl
10
2026-06-01 • via Nuitee
A
Adriana • couple • br
8
Foi maravilhosa🫶
Pros:

Tudo ótimo, cama, roupa de cama, chuveiro, ambiente, funcionários muito atenciosos. Perto de tudo👍

Cons:

A limpeza do banheiro não é das melhores, tem que caprichar mais, o resto tudo perfeito.

2026-06-01 • via Nuitee