GHL Hotel Sunrise

Hotels
•
GHL Hoteles
7.3 (452 reviews)
Av Newball # 4-169 , San Andrés , CO

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location — near beach, port, restaurants and center
Very attentive and friendly staff (several employees praised by name)
Pool with unique view and beach access
Comfortable rooms (when not affected by mold/bedding issues)
Close to pharmacies, shops and nightlife
Cons:
Poor cleanliness and housekeeping; reports of mold and odors
General maintenance needed in common areas, corridors and bathrooms
Inconsistent room condition (moldy sheets, broken shower in one case)
Limited and repetitive buffet options and weak snacks
Perceived poor value for money; food seen as overpriced

Categories

Cleanliness
4.5
Multiple reviews report poor cleaning, bathrooms with odors, mold in rooms and bedding, and requests for more detailed housekeeping — clearly a weak area.
Service
10
Several guests praise staff by name and describe reception and pool-bar personnel as very attentive and spectacular; service is a strong positive.
Location
10
Repeatedly highlighted as excellent: close to beach, port, restaurants, center, and in a safe area — location is a standout feature.
Room Quality
6.5
Rooms described as comfortable by some, but others report mold, poor bedding and deteriorated bathrooms/doors — mixed to below-average room condition.
Amenities
8
Pool with a unique view, beach access and a well-attended pool bar are positives, though common areas and facilities show needing maintenance.
Value for Money
5.5
Guests mention overpriced food and expectations not fully met for the price; overall value is perceived as below average.
Food and Beverage
5
Mixed reports: some praise specific meals, but several guests complain about limited buffet variety, poor snacks and inconsistent quality.
Overall Experience
8.9
Overall mixed but leaning positive due to excellent location and strong service; maintenance and cleanliness issues reduce the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:52

Property Description

Luxurious Accommodations with Free Amenities
The GHL Hotel Sunrise on San Andres Island offers beautifully decorated rooms flooded with natural light. Guests can enjoy free WiFi in the lobby, complimentary parking, and air-conditioned rooms equipped with a minibar and TV.

Relaxation and Dining Options
Guests can unwind by the outdoor pool or savor a daily breakfast buffet featuring tropical fruits and fresh pastries. The hotel's restaurant serves delectable meals, and the bar offers a variety of exotic cocktails.

Convenient Central Location
Conveniently situated in the heart of San Andres Island, the hotel is a short walk from the best local restaurants and a brief stroll from the vibrant clubs and bars of Zona Rosa. Experience the best of the island at GHL Hotel Sunrise.

Important information:

Please note that the property does not offer hot water.

WIFI is only available on lobby.

In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service).

Please note that the property's 4th floor is undergoing renovations, which might cause some noise in the hallways.
Please note hot water is available from 7:00 to 12:00 hrs and from 16:30 to 21 hrs.
Reservations for more than 8 people have a different cancelation policy. The hotel will contact the guest.

Children from 3-11 years of age pay an additional amount based on dates and meal plan:
Breakfast included: $80.000 COP/child/night
-- Half Board included: $104.000 COP/child/night
-- Full board included: $147.000 COP/child/night

Please note that the property's Lobby, elevator and some common areas are undergoing renovations after being affected by the natural phenomenon that occurred on the island, the renovations continues from October 14, 2022, for a period of 12 months.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADZ

Location

Guest Reviews

7.3
Based on 452 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 8
Value for Money: 5.5
Food and Beverage: 5
Overall Experience: 8.9
K
Katherine • couple • co
10
2026-10-24 • via Nuitee
L
Lemos Flórez • extended_group • co
9
2026-10-23 • via Nuitee
J
Jose Eduardo • couple • co
8
descanso
Pros:

todo

Cons:

el baño

2026-10-21 • via Nuitee
I
Israel • family_with_children • co
9
2026-10-20 • via Nuitee
I
Ivan • couple • co
9
Volvería ....!
Pros:

Ubicación y desayuno

Cons:

Baños de la habitación

2026-10-18 • via Nuitee
A
Andrea Katerine • family_with_children • co
7
Pros:

Excelente atención del personal de limpieza, recepción y portería

Cons:

Pésima actitud del personal del restaurante, la señora de la entrada muy poco amable

2026-10-15 • via Nuitee
J
Jemay • couple • co
8
Pros:

La amabilidad del personal, la comodidad de la habitación, la playa y la piscina

Cons:

Algunas instalaciones y lugares requieren mantenimiento y remodelación

2026-10-14 • via Nuitee
W
Willian Abreu • extended_group • co
7
2026-10-14 • via Nuitee
P
Paulina • family_with_children • co
4
Cerca a todo.
Pros:

Su ubicación es excelente. El desayuno muy bueno

Cons:

Las habitaciones se ven muy viejas, les hace falta un mantenimiento, no se siente nada el Confort, Sillas del Balcon viejas y sucias que no provoca uno sentarse. Baños con baldosas viejas y oxidadas. Falta de aseo.

2026-10-13 • via Nuitee
L
Lisseth • family_with_children • co
10
2026-10-12 • via Nuitee
R
ROSERO ENRIQUEZ • family_with_children • co
8
2026-10-10 • via Nuitee
D
DUVAN • solo_traveller • co
7
Aceptable
Pros:

La estructura de la edificación, el lobby, los pasillos. El colchón, las sábanas, las toallas.

Cons:

El baño, me pareció pésimo, debajo del lavamanos se ve muy mal, los acabados de la cerámica muy mala, el techo feo, el olor de la cañería del lavamanos, de la ducha, el espejo muy viejo, la puerta del baño no cerraba con facilidad.

Las puertas del closet muy viejas,

La piscina demasiado sucia, pocas sillas asoleadoras

2026-10-09 • via Nuitee
P
Pedraza • solo_traveller • co
8
Hermoso oasis de relajación
Pros:

Lo mejor del hotel es la calidad del servicio que presta el personal, son muy amables, atentos, resolutivos y cálidos. También me gusta mucho la ubicación del hotel, que cuenta con piscina y playa privada. Igualmente, disfruto mucho las comidas, son variadas, deliciosas, el formato de buffet lo hace divertido.

Cons:

Las habitaciones necesitan bastantes arreglos, tuvimos muchos problemas con el aire acondicionado y el funcionamiento de las puertas. Sería más de un 10 rotundo si modernizaran las habitaciones y la accesibilidad para adultos mayores y personas en condición de discapacidad

2026-09-19 • via Nuitee
S
Sergio • solo_traveller • co
6
Apenas lo básico
Pros:

La comida a la carta muy mala. Lamentable. En general la calidad de la alimentación muy baja.

Cons:

Los alimentos y el wi fi en la habitación

2026-09-10 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

Rooms were beautiful view was beautiful area was great

2026-09-06 • via Nuitee
E
Emilio • couple • es
8
2026-09-03 • via Nuitee
C
CristianRiosHerrera • family_with_children • co
10
Tranquilidad
Pros:

Nos gustó mucho la piscina y las comidas, muy rica la comida

Cons:

La habitación muy humedad y olía mucho a húmedo

2026-09-02 • via Nuitee
C
Cesar Eduardo • solo_traveller • co
10
Pros:

La atención del personal, la comodidad de las habitaciones, la comida que nos prepararon vegetariana, disfrutamos mucho la playa privadaz

Cons:

No hubo comunicación para pedir tinto por la mañana de la habitación a la zona de servicio

2026-09-02 • via Nuitee
J
Jose • family_with_children • co
6
Un hotel iconico de la isla que necesita remodelaciones importantes
Pros:

La piscina está muy bien ubicada, pero su estructura esta MUY deteriorada. la madera del piso en unas zonas ta está rota. y la estructura de concreto que soporta la piscina está tambien muy deteriorada

Cons:

camas para 2 personas son muy angostas. el espacio de la habitación en general necesita remodelación. la carpinteria de muebles y puertas de las habitaciónes están muy deteriorados

2026-09-01 • via Nuitee
K
KIBBRAHI • couple • es
8
2026-08-28 • via Nuitee