Four Seasons Hotel Guangzhou

Hotels
Four Seasons Hotels and Resorts
9.8 (1522 reviews)
5 Zhujiang West Road, Zhujiang New Town, Tianhe District, Guangzhou, China , Guangzhou , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
High cleanliness standard
Cons:
Long wait times during breakfast
Elevator inconvenience

Categories

Cleanliness
9.64
The hotel is immaculate, meticulously maintained, and kept to the highest standards.
Service
10
The staff are truly professional—polite, attentive, and always ready to assist.
Location
9.64
Great location with convenient access to surrounding areas.
Room Quality
9.84
Elegant, spacious, and perfectly prepared rooms.
Amenities
9.64
Beautiful rooms and excellent amenities.
Value for Money
9.64
A luxurious experience that justifies the cost.
Food and Beverage
10
Breakfast is diverse and prepared with the highest care.
Overall Experience
10
An exceptional hotel stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:14

Property Description

Luxurious Accommodation
Experience oriental-inspired modern rooms with floor-to-ceiling windows, a flat-screen TV, and spacious bathrooms with rain showers and bathtubs.

Exceptional Amenities
Indulge in the indoor pool, hot tubs, gym, beauty shop, and spa offering massages. Explore the city with a car rental or enjoy day trips with arrangements from the tour desk.

Culinary Delights
Savor Cantonese, seafood, and Japanese cuisine at the hotel's various dining options including Yu Yue Heen, Catch Seafood Restaurant, and Kumoi restaurant. Book now to enjoy a luxurious stay at Four Seasons Hotel Guangzhou.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Four Seasons Hotels have launched an enhanced global health and safety program, Lead With Care. As local epidemic prevention and control policies adjust frequently, please ensure that you are up to date on the latest government restriction regulations when traveling. Book online now or call the Hotel directly for assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Adults stay for CNY 379 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1522 reviews
Cleanliness: 9.64
Service: 10
Location: 9.64
Room Quality: 9.84
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 10
Overall Experience: 10
P
Paul couple ng
10
Pros:

Nice place

Cons:

Great city view

2026-04-18 via Nuitee
M
Marano extended_group ar
9
EPICENTRO DE GUANGZHOU
Pros:

UBICACION PERFECTA!

Cons:

EL GIMNASIO PODRÍA ESTAR MAS COMPLETO TRATANDOSE DE ESPECTACULAR HOTEL!

2026-04-17 via Nuitee
E
Eric family_with_children ch
10
Pros:

Best hotel weve ever been to! Everything was perfect

2026-04-17 via Nuitee
N
Nosa solo_traveller cn
10
2026-04-16 via Nuitee
A
Amy couple au
10
Magnificent hotel with luxurious amenities.
Pros:

Absolutely beautiful property. Stunning atrium / reception and rooms well appointed. Magnificent view overlooking Canton Tower, city and river.
Rooms were large, clean and had everything I needed for my stay. Staff very friendly and attentive.

Cons:

N/A

2026-04-15 via Nuitee
G
Galina couple ru
10
2026-04-14 via Nuitee
P
Preslava couple bg
10
2026-04-14 via Nuitee
M
Mary family_with_children br
7
Not worth
Pros:

Great location

Cons:

My room had issue with A/C I barely slept the first night, they came to fix and still was hot, so they had to come for second time! I also had an issue with toilet not flushing and same issue they had to come twice to fix. Room cleaning was very bad, I had to complain a few times. Overall not satisfied with the hotel.

2026-04-14 via Nuitee
M
monag1977m Couples Montreal, Quebec
10
Luxurious hotel and nice ambiance especially night city view
Pros:

I like this hotel very much .it s one of the best hotels in Guangzhou cause has the city view of Guangzhou near Canton tower.you feel yourself like you fly on the sky cause of the amazing view .i recommend this hotel for people looking for the luxurious and nice views and delicious international restaurant,clean,friendly staff.even very comfortable. also there is a machine for exchange money from bank of china.you don’t need to go out side to exchange money.i would like to thanks all staff especially jenny in the reception

2026-04-13 via Tripadvisor
S
Sharma couple in
10
Pros:

everything

Cons:

they could have given us a better view considering we were staying there for five nights

2026-04-13 via Nuitee
A
Andreas family_with_children gr
9
2026-04-13 via Nuitee
R
Rekiyat couple ng
9
2026-04-13 via Nuitee
A
abdullah couple sa
4
2026-04-11 via Nuitee
A
A couple es
10
Genial
Pros:

Todo

2026-04-11 via Nuitee
Q
Qi family_with_children au
10
2026-04-10 via Nuitee
L
Liza family_with_children hk
10
Relaxing and comfortable - cool!
Pros:

Location close to the cultural landmarks and room view was remarkable

Cons:

Supply of canned water not enough. Finally, on request, more canned water is provided.

2026-04-08 via Nuitee
Y
YongCi family_with_children us
10
Pros:

服务房间干净清爽

Cons:

8416房间有点烟味道
只在长椅子空调放出来

2026-04-08 via Nuitee
E
Elisha extended_group au
10
2026-04-08 via Nuitee
B
Béatrice couple fr
9
2026-04-06 via Nuitee
L
Larisa extended_group ru
10
2026-04-05 via Nuitee