Four Seasons Hotel Guangzhou

Hotels
•
Four Seasons Hotels and Resorts
9.8 (1554 reviews)
5 Zhujiang West Road, Zhujiang New Town, Tianhe District, Guangzhou, China , Guangzhou , cn

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
High cleanliness standard
Cons:
Long wait times during breakfast
Elevator inconvenience

Categories

Cleanliness
9.64
The hotel is immaculate, meticulously maintained, and kept to the highest standards.
Service
10
The staff are truly professional—polite, attentive, and always ready to assist.
Location
9.64
Great location with convenient access to surrounding areas.
Room Quality
9.84
Elegant, spacious, and perfectly prepared rooms.
Amenities
9.64
Beautiful rooms and excellent amenities.
Value for Money
9.64
A luxurious experience that justifies the cost.
Food and Beverage
10
Breakfast is diverse and prepared with the highest care.
Overall Experience
10
An exceptional hotel stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:14

Property Description

Luxurious Accommodation
Experience oriental-inspired modern rooms with floor-to-ceiling windows, a flat-screen TV, and spacious bathrooms with rain showers and bathtubs.

Exceptional Amenities
Indulge in the indoor pool, hot tubs, gym, beauty shop, and spa offering massages. Explore the city with a car rental or enjoy day trips with arrangements from the tour desk.

Culinary Delights
Savor Cantonese, seafood, and Japanese cuisine at the hotel's various dining options including Yu Yue Heen, Catch Seafood Restaurant, and Kumoi restaurant. Book now to enjoy a luxurious stay at Four Seasons Hotel Guangzhou.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Four Seasons Hotels have launched an enhanced global health and safety program, Lead With Care. As local epidemic prevention and control policies adjust frequently, please ensure that you are up to date on the latest government restriction regulations when traveling. Book online now or call the Hotel directly for assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Adults stay for CNY 379 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1554 reviews
Cleanliness: 9.64
Service: 10
Location: 9.64
Room Quality: 9.84
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 10
Overall Experience: 10
A
Ainura • family_with_children • us
10
2026-05-08 • via Nuitee
M
Mamadou Waly • couple • sn
8
I really like and I enjoy
Pros:

Clean nice

Cons:

Good

2026-05-07 • via Nuitee
D
Darya • couple • ru
10
2026-05-07 • via Nuitee
G
GLEICY • couple • br
10
Uma vista impressionante da cidade
Pros:

O quarto é enorme bem decorado e a vista da cidade é da torre de Cantão é fenomenal.

Cons:

Hotéis mais simples de Cantão, oferecem água à vontade, nesse, em a hospedagem é bem mais cara, só tinha água em embalagem de lata, para comprar

2026-05-07 • via Nuitee
K
Khalid • solo_traveller • sa
3
Pros:

الموقع فقط

Cons:

للأسف، هذه التجربة لا تعكس مستوى الفورسيزن المعروف عالميًا بالخدمة الاستثنائية.
الخدمة كانت متواضعة جدًا وبعيدة عن التوقعات، والفطور كان دون المستوى بشكل واضح.

كذلك من الغريب في فندق عالمي بهذا الحجم أن أغلب الموظفين لا يتحدثون إلا اللغة الصينية، مما صعّب التواصل أحيانًا.
أما عزل الغرف فكان سيئًا جدًا، وكانت الأصوات تصل بشكل مزعج وتؤثر على الراحة والخصوصية.

أنصح بعدم رفع سقف التوقعات عند الحجز هنا، لأن التجربة لا توازي اسم الفورسيزن الذي نعرفه.

2026-05-06 • via Nuitee
N
Naz • couple • tr
10
2026-05-05 • via Nuitee
N
Naz • solo_traveller • tr
10
Pros:

Canton fuarı için her sene 2 defa geliriz, her zaman 10/10

2026-05-05 • via Nuitee
H
Husam • solo_traveller • sa
9
2026-05-04 • via Nuitee
M
Murad • couple • qa
10
2026-05-03 • via Nuitee
I
Ifeoma • couple • us
10
2026-05-03 • via Nuitee
P
Precious Amiuki • couple • ng
10
2026-05-03 • via Nuitee
O
Olga • solo_traveller • ru
10
2026-05-01 • via Nuitee
S
Steve • extended_group • au
10
Amazing. Staying in the 10th tallest building in the world. Absolute Luxury experience.
Pros:

Top tier hotel experience. There's no way you couldn't be happy with this hotel. Location is a 10. It is the centre.

2026-04-30 • via Nuitee
J
Juan Carlos • solo_traveller • co
10
Pros:

La Habitación. Increíble, el desayuno muy completo y gran variedad para nosotros los occidentales

2026-04-30 • via Nuitee
M
Mohamed • solo_traveller • sa
3
A pleasant stay overall, but the nightclub noise was very disruptive.
Pros:

The staff were great and very helpful throughout my stay. I also liked the gym facilities, the amazing views, and the room was relatively clean. I also appreciated that the hotel supported my booking change, even though I was initially told that my reservation did not allow changes.

Cons:

The main issue was the noise from the nightclub above my room. I was informed that the noise would be during a specific period, around 9 PM to 1 AM, but the actual disturbance was beyond that. There was also noise from preparation before the club opened and from moving furniture after guests left, which was very disruptive. Another inconvenience was the elevator setup, as the hotel lobby is on the 69th floor and my room was on the 98th floor, which meant I had to take two different elevators each time.

2026-04-29 • via Nuitee
A
Ali • solo_traveller • sa
9
Pros:

The newly refurbished room

Cons:

Accessibility, breakfast food selection

2026-04-29 • via Nuitee
J
Jane • couple • zw
10
Pros:

Everything ✨

2026-04-29 • via Nuitee
K
konstantin • extended_group • ru
10
Cons:

Вентиляция воздух имеет не свежий запах

2026-04-29 • via Nuitee
W
Walter • couple • za
10
Fabulous
Pros:

Staff and Facilities

2026-04-28 • via Nuitee
S
Saad • couple • qa
10
2026-04-28 • via Nuitee