Hotel Continental Amsterdam

Hotels
6.2 (1543 reviews)
Damrak 40 - 41 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Small and uncomfortable rooms

Categories

Cleanliness
4.41
Room not clean, electrical sockets hanging out, and dirty rooms reported.
Service
7.38
Staff is helpful, but experiences vary; some reports of unprofessionalism.
Location
8.92
Excellent location close to major attractions, highly praised.
Room Quality
4.87
Rooms were considered small and uncomfortable, with some negative comments on bedding.
Amenities
5.9
Standard amenities noted, but issues with staircase and lack of elevator.
Value for Money
6.36
Cheap option but quality reflects price; expectations should be managed.
Food and Beverage
5.91
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
5.88
Mixed experiences, heavily influenced by cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:45

Property Description

Welcome to Hotel Continental Amsterdam, a charming retreat in the heart of Amsterdam's historical city centre.

Convenient Location:
Located just a 5-minute walk from Amsterdam Central Station, our hotel offers easy access to popular attractions such as Dam Square, the vibrant Red Light District, and the picturesque Jordaan area.

Explore the City:
Immerse yourself in the local culture by strolling through the nearby cosy cafés, art galleries, and boutiques in the Jordaan area.

Comfort and Convenience:
With our prime location and comfortable accommodations, Hotel Continental Amsterdam is the perfect choice for your stay in Amsterdam. Book now for an unforgettable experience!

Important information:

Guests are kindly requested to note that this hotel has no elevator. The rooms can only be reached by stairs.

Please note that the parking garage is located within a 5-minute walking distance from the hotel. Parking tickets can be bought at the reception with discount.

Please note that guests are required to show the same credit card as the one that was used for making the reservation at check-in

Please note that different policies apply for group bookings of 4 rooms or more.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 55 per day.

Location

Guest Reviews

6.2
Based on 1543 reviews
Cleanliness: 4.41
Service: 7.38
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 6.36
Food and Beverage: 5.91
Overall Experience: 5.88
B
B5752BFbenw Friends getaway
2
They cancelled me and haven’t refunded
Pros:

Do not stay here.

I had a booking that was cancelled on the day of arrival, due to ‘renovations’.

They said I had to request a refund, despite them cancelling, via the company you booked it.

I booked directly with them, no cancellation option on the website. Called them, guy on the phone said he wasn’t management and couldn’t help. Sent numerous emails, no replies.

Ended up going to the hotel while I was in Amsterdam, half the hotel was closed due to Asbestos! Explained situation to a really nice guy at the front desk, and it took me nearly an hour just to them to send an email saying they would refund me.

Refund hasn’t been actioned and still waiting for over €700 to come back to me.

Cowboys the lot of them. We stayed at St Christopher’s Inn instead and it was great

2026-02-17 via Tripadvisor
J
Jones couple gb
3
Cheap but not cheerful
Pros:

The location was excellent, near train station and very central with every thing needed walking distance. Bedding at least was clean

Cons:

Reported a non flushing toilet on private bathroom to reception as soon as we arrived, They said use shared bathroom down the corridor. In 4 days stay no one came to repair. Stairs are very steep , but the danger was building materials and bass of laundry left on corridor. To make matters worse workmen would start making noise at 8am. When we went out of hotel , they were removing asbestos. The hotel should have closed while this was being done

2026-02-13 via Nuitee
A
Ahmed couple eg
1
Don’t book there , no hot water , very bad smell , very messy floors , no cleaning .. nothing
2026-02-13 via Nuitee
E
Elies extended_group fr
7
notre séjour a été coupé court à cause d’une panne d’eau chaude dûe à des travaux dans le bâtiment, cependant le proprié
Pros:

l’emplacement

Cons:

la propreté

2026-02-13 via Nuitee
E
Esmeralda couple it
5
Cons:

Posizione ottima per rimanere in centro ,ma camera da non riprendere ,matrimoniale con bagno personale .
Bagno piccolissimo con lavandino esterno vicino la porta ,niente luce in bagno ,scomodità nel raggiungere la camera ,oltre alle numerose scale (cosa comune ad amsterdam) c'era una grande cabina posizionata nella scala da cui dovevamo scavalcare per arrivare alla nostra stanza !
Staff gentilissimo.

2026-02-12 via Nuitee
F
Flavio extended_group fr
4
Hôtel bien situé confortable, mais je ne recommanderais pas
Pros:

Les lits étaient très confortables et le personnel très gentil

Cons:

La salle de bain était inutilisable, inondé, dû à une fuite de l’évier, la chambre difficilement accessible du à du matériel, de maintenance dans le couloir et à des travaux gênant et bruyant.

2026-02-11 via Nuitee
S
Simone extended_group it
7
Pros:

La posizione in cui si trova

2026-02-10 via Nuitee
P
Patricia couple es
10
2026-02-09 via Nuitee
A
ALEXANDRA extended_group ie
10
Pros:

Very clean, very good heating system that can be adjusted easily, excellent location.

2026-01-31 via Nuitee
B
Bora family_with_children tr
10
Fiyat performans
Pros:

Çok merkezi ve heryere ulaşım imkanı olan bir yer

Cons:

Odalar çok küçük ve merdiven çok dik ve küçük

2026-01-30 via Nuitee
R
Ryoma extended_group be
6
2026-01-30 via Nuitee
D
Deitz extended_group us
6
Pros:

Amazing location and able to walk to all the hot spots in Amsterdam. Also a 10 minute walk to the airport train station which was nice when arriving and leaving

Cons:

Heater did not work and shower barely worked but other than that very comfortable and what we expected for price.

2026-01-29 via Nuitee
R
Ricardo extended_group es
10
2026-01-29 via Nuitee
A
Alexis extended_group gr
5
Pros:

On Dam square, right in the center of everything

Cons:

Extremely small rooms, with just beds. NOTHING else. Also, walls are made of thin material, you could literally hear every person living next room.

2026-01-29 via Nuitee
G
Garcia-Navas Fernández extended_group es
7
Una estancia agradable con muy buena ubicación
Pros:

Muy buena ubicación a 7 minutos andando de la estación central, el personal muy amable.

Cons:

El espacio es muy estrecho, el alojamiento se ve viejo, pero está bien cuidado y limpio

2026-01-29 via Nuitee
E
ELENI family_with_children gr
8
Pros:

Central and very convenient for a short stay

2026-01-29 via Nuitee
A
Asia couple it
5
2026-01-27 via Nuitee
T
Talha MUSAB couple tr
10
2026-01-27 via Nuitee
S
Salas couple cr
8
Pros:

La ubicación

Cons:

la habitación no contaba con calefacción y el personal de limpieza no hablaba ni español ni inglés por lo cuál fue complejo que nos ayudara

2026-01-27 via Nuitee
Z
Zeynep extended_group tr
8
2026-01-26 via Nuitee