TownePlace Suites by Marriott Nashville Airport

Hotels
•
TownePlace Suites by Marriott
8.8 (370 reviews)
2700 Elm Hill Pike , Nashville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Room cleanliness
Value for money concerns

Categories

Cleanliness
7.94
Some reviews mentioned that the rooms were not very clean and looked dirty.
Service
9.91
Numerous reviews praised the staff for being friendly, welcoming, and attentive.
Location
9.45
Guests appreciated the hotel's convenient location close to downtown, airport, and shopping.
Room Quality
7.9
Several guests felt the rooms were older and not well maintained.
Amenities
8.93
Some guests enjoyed the breakfast and other amenities offered.
Value for Money
7.39
A few guests felt the hotel was not worth the price they paid.
Food and Beverage
9.44
Guests praised the breakfast quality and service provided by staff.
Overall Experience
9.41
Most guests had a very positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:54

Property Description

Convenient Location and Amenities

Located off Interstate 40, the TownePlace Suites Nashville offers easy access to popular attractions like Gaylord Springs Golf Links. Guests can unwind in the indoor pool and start their day with a complimentary continental breakfast.

Comfortable Accommodations

Each room at this Nashville hotel is equipped with a flat-screen TV, full kitchen, and free Wi-Fi, ensuring a comfortable stay for every guest.

Fitness and Business Facilities

Stay active at the on-site fitness center, or catch up on work at the business center. The hotel's air-conditioned premises and facilities for disabled guests cater to the needs of all visitors.

Book your stay at TownePlace Suites Nashville for a convenient and comfortable experience in Music City.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that a nonrefundable extra charge of US$100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 370 reviews
Cleanliness: 7.94
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.39
Food and Beverage: 9.44
Overall Experience: 9.41
T
Travis • couple • us
8
2026-01-26 • via Nuitee
P
Paula • couple • gb
7
2026-01-19 • via Nuitee
K
kenneth • family_with_children • us
5
Will never go back
Pros:

It was pretty beat up, and we had to leave early due to family member going to hospital and they were not budging on giving us money back. mind you this hotel is not worth what we paid to begin with .

Cons:

Outdated. Not worth what we paid the images did not reflect what we experienced at all I would not rate this more than 5-6 out of 10. Also tried to charge us EVEN more when we checked out a day early. Unbelievable … we are still currently dealing with said charge, over 200 in random charges after we paid the hotel in full prior to even arriving

2026-01-19 • via Nuitee
R
Ryanna • family_with_children • us
10
Great stay
Pros:

Everything

Cons:

N/a

2026-01-15 • via Nuitee
A
Arineshia • extended_group • us
10
2026-01-14 • via Nuitee
J
Jessica • extended_group • us
10
Other than the shuttle, it was fantastic!
Pros:

It was clean and it was in the perfect location. It was close to the airport and close to food and shopping, as well as not far from downtown.

Cons:

I checked beforehand on the shuttle hours. It was one of my main decisions in choosing that hotel. Online, it stated 24 hour shuttle. Upon arriving, I found out that the shuttle didn’t start running until 6 am. Which, was an issue because 2 of my guests had to be at the airport by 4 am.

2026-01-02 • via Nuitee
I
intryr • Couples
10
Glad we came!
Pros:

The hotel is in a quiet and convenient location. They provide breakfast and is really good and have different options. The room was clean, as well all the areas of the hotel. The front desk staff was respectful, friendly and helpful. A special thank you to Ms. Peggy, a caring sweet lady who always have a friendly smile. We had a great time! The TownPlace in Nashville Airport is a nice place to stay.

2025-11-17 • via Tripadvisor
K
Kathryn • couple • us
9
Stay here when attending a concert at Bridgestone Arena!
Pros:

Fantastic breakfast. Staff was attentive to our needs. So convenient to get to Bridgestone Arena from here.

Cons:

Everything was great!

2025-11-04 • via Nuitee
L
Luis • couple • us
10
Pros:

Very welcoming, professional and warming staff.

2025-11-03 • via Nuitee
D
du Toit • family_with_children • za
9
Pros:

Reception ladies were excellent.

2025-11-02 • via Nuitee
S
Sherpa55334190984 • Couples
10
Great Stay
Pros:

We just left this hotel. If you're looking for a Nashville hotel look no further. This hotel is in a quiet and great location. The location is close and convenient to all major attractions. We did not hear any air traffic. It was very clean, comfortable and accommodating. This staff not only did their job but were friendly and caring. We were greeted with a smile and welcome each time we came through the doors.. We came in town for a TSU football game and will definitely be staying here for future visits. A special thanks to Carrisa at the front desk for your kindness. Thanks to Ms Peggy for the special touch of freshly baked cookies and attention to the breakfast bar. To the manager Jermaine you have an excellent staff. Thank you for your professionalism and kindness. Thank you for keeping this hotel up to the standards that we have come to expect from Marriott. Unfortunately a lot of Marriotts are not being maintained, but Towneplace Nashville Airport is true Marriott quality.

2025-10-27 • via Tripadvisor
B
Burrows • family_with_children • us
8
2025-10-27 • via Nuitee
R
Robert • extended_group • us
6
Okay
Pros:

Staff were nice and accommodating.

Cons:

Place is older and not to clean in rooms. Floors look dirty all the time. Heard airplanes at night. Room noise was loud. Will not stay again.

2025-10-27 • via Nuitee
8
858angeliah • Family
10
Great Weekend
Pros:

Thanks to the Fabulous Four Frontdesk Team (Carrisa, Shanesse, Mashanyi, and Trena). My check-in was fast and friendly and they made sure to share the amenities the hotel had to offer for the entire family. This property will always be my first choice when returning to town. My experience was a 10.

2025-10-21 • via Tripadvisor
F
fran0510 • Friends getaway
8
Miss Peggy is the BEST
Pros:

Breakfast was a delicious surprise. Miss Peggy prepares it with charm and friendliness. Her cookies are an absolute treat!

2025-10-21 • via Tripadvisor
9
920marcusw • Solo travel
10
Amazing experience
Pros:

Shanese did a wonderful job guiding me through the check in process, various room needs and overall friendliness. Will make sure to make this hotel a priority when I come into town thanks to her.

2025-10-21 • via Tripadvisor
H
Harmon • couple • us
6
A quick stop in Nashville. The hotel was just a hotel.
Pros:

The staff was incredible. Super friendly and helpful.

Cons:

The whole hotel seemed a bit run down for one run by Marriott.

2025-10-15 • via Nuitee
V
valadez • extended_group • us
10
Clean and comfortable stay close to downtown
Pros:

Good location, close to downtown. The hotel was very clean and comfortable , breakfast was good… the staff was great! No complaints

Cons:

Na

2025-10-13 • via Nuitee
J
John • family
2
Pros:

Do not stay. Staff very nice but paid crazy amt to stay in a room full of stink bugs and dirty conditions. Woke up to at least 5 cars with busted out widows in the parking lot! Carpeting in halls needed filthy, baseboards all beat up, and painting needed. Room furniture hard and uncomfortable! Dated. Wouldn’t sit on without a sheet. Stink bugs all in rooms. Stay somewhere else. Truly feel like we were bamboozled. Never again.

2025-10-12 • via Nuitee
L
Leeann • family_with_children • us
6
Pros:

Room was huge

Cons:

There was a loud continuous noise coming from someones air unit all night every night for 2 days

2025-10-05 • via Nuitee