TownePlace Suites by Marriott Nashville Airport

Hotels
TownePlace Suites by Marriott
8.8 (370 reviews)
2700 Elm Hill Pike , Nashville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Room cleanliness
Value for money concerns

Categories

Cleanliness
7.94
Some reviews mentioned that the rooms were not very clean and looked dirty.
Service
9.91
Numerous reviews praised the staff for being friendly, welcoming, and attentive.
Location
9.45
Guests appreciated the hotel's convenient location close to downtown, airport, and shopping.
Room Quality
7.9
Several guests felt the rooms were older and not well maintained.
Amenities
8.93
Some guests enjoyed the breakfast and other amenities offered.
Value for Money
7.39
A few guests felt the hotel was not worth the price they paid.
Food and Beverage
9.44
Guests praised the breakfast quality and service provided by staff.
Overall Experience
9.41
Most guests had a very positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:54

Property Description

Convenient Location and Amenities

Located off Interstate 40, the TownePlace Suites Nashville offers easy access to popular attractions like Gaylord Springs Golf Links. Guests can unwind in the indoor pool and start their day with a complimentary continental breakfast.

Comfortable Accommodations

Each room at this Nashville hotel is equipped with a flat-screen TV, full kitchen, and free Wi-Fi, ensuring a comfortable stay for every guest.

Fitness and Business Facilities

Stay active at the on-site fitness center, or catch up on work at the business center. The hotel's air-conditioned premises and facilities for disabled guests cater to the needs of all visitors.

Book your stay at TownePlace Suites Nashville for a convenient and comfortable experience in Music City.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that a nonrefundable extra charge of US$100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 370 reviews
Cleanliness: 7.94
Service: 9.91
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.39
Food and Beverage: 9.44
Overall Experience: 9.41
Y
Y3914ZLstephent Business
10
Great Team/ Clean room
Pros:

For starters, Ms. Peggy’s cookies are amazing!! Great staff and accommodations!!

2026-04-09 via Tripadvisor
O
OnAir08898092977 Family
10
Great Hotel
Pros:

My family and I recently spent five days at Towneplace Suite airport hotel. Ms. Peggy handled our check-in with professionalism and a positive attitude. Although our third- party reservation resulted in a studio King room that was too small for four people. Ms.Peggy provided helpful advice. We then booked two two-bedroom suites with the Marriott app. The breakfast, and cookies was excellent, the rooms was clean and well-maintained, and all the staff was friendly. We will definitely stay here again.

2026-04-08 via Tripadvisor
L
LadyAnn family_with_children us
6
Pros:

The checking in was great and fast

Cons:

I didn't like the fact that I booked a room for a sofa bed as well.. And it did not accommodate me and my family needs.. It was understood from booking that It will be 1 adult and 3 children.. All four of us slept extremely uncomfortable.. The bed that they brought up it was NO WHERE TO PLACE IT BECAUSE IT DID NOT HAVE A SOFA BED/ LET OUT COUCH..

ALSO no towels where brought up upon asking... I just feel like if I'm going to pay my room service should be included, I shouldn't have to walk down to retrieve anything 🙃 Overall the stay wasn't bad but it definitely could have been BETTER.

2026-04-08 via Nuitee
G
geneseoguy Family Geneseo, Illinois
8
Nice Stay
Pros:

Recently stayed at the TownePlace Nashville airport and was happy with the stay. Staff was nice and helpful. The hotel is clean, but does show a little age. Lobby is nothing fancy. Breakfast was good and a typical TownePlace breakfast. The homemade cookies at night are a great touch and they were excellent! Room was clean, but I was disappointed that they only clean every other day. We got clean towels at our request, and even on the day they were supposed to clean, we had to ask for service when they had not been to our room by 5pm.

2026-04-06 via Tripadvisor
T
Theresa family_with_children us
6
2026-03-27 via Nuitee
W
Wendy family_with_children us
5
Pros:

We liked the indoor pool, which was part of the reason for selecting this hotel. Unfortunately, it was out of service during our stay! The king bed was comfortable and the linens seemed clean. Staff were friendly.

Cons:

Room looked dingy. We used a sleeper sofa and had to place a coil mattress on top which was not very comfortable.

2026-03-22 via Nuitee
I
Ingrid extended_group us
7
Pros:

Did enjoy the waffle maker, oatmeal, and toppings. Would have liked more variety of fruit for breakfast.
As far as the room goes it was fine and clean for the short stay we had.

Cons:

Did not care for the breakfast sandwiches, too soggy.
The remotes did not work in one if the bedrooms and took a while to be able to turn off the tv.
The door that led to the bathroom and into the toilet did not lock properly.
Did notice a stink bug on the curtains in the living room.

2026-02-27 via Nuitee
7
730evanse Business
10
Amazing just amazing I will be back
Pros:

My experience was amazing. Peggy was an amazing cook and very professional, while Shanese had a remarkable customer service skills aswell

2026-02-13 via Tripadvisor
F
frankcY6723GN Family
10
Looking for a safe & clean place to rest and rejuvenate, this is the place.
Pros:

Firstly, Ms. Peggy's Cookies are amazing! Soft and buttery, freshly made and comforting especially if you miss home. What a beautiful way to be welcomed. The staff is incredible. What makes this hotel THE place to stay is the ladies behind the desk welcoming everyone and being so kind and vibrant. I loved every single person here. The room are so clean and orderly. When I needed extra body wash, towels, soap, etc. they were fast and available to help me. Breakfast is delicious with food to accommodate special needs and a variety of food which are presented hot and ready. Coffee, tea, and water always available downstairs in the lobby and a clean laundry room which has a folding station as well. I came when an ice storm displaced us and having work at our home and so good to come to a peaceful and relaxed place. 1000% recommend.

2026-02-13 via Tripadvisor
C
C232NRalexd Business
10
Great stay
Pros:

The hotel rooms are nice and clean and breakfast was also good. Staff were friendly and helpful and Ms Peggy really showed a great display of hospitality, she is great!

2026-02-10 via Tripadvisor
T
Travis couple us
8
2026-01-26 via Nuitee
P
Paula couple gb
7
2026-01-19 via Nuitee
K
kenneth family_with_children us
5
Will never go back
Pros:

It was pretty beat up, and we had to leave early due to family member going to hospital and they were not budging on giving us money back. mind you this hotel is not worth what we paid to begin with .

Cons:

Outdated. Not worth what we paid the images did not reflect what we experienced at all I would not rate this more than 5-6 out of 10. Also tried to charge us EVEN more when we checked out a day early. Unbelievable … we are still currently dealing with said charge, over 200 in random charges after we paid the hotel in full prior to even arriving

2026-01-19 via Nuitee
R
Ryanna family_with_children us
10
Great stay
Pros:

Everything

Cons:

N/a

2026-01-15 via Nuitee
A
Arineshia extended_group us
10
2026-01-14 via Nuitee
J
Jessica extended_group us
10
Other than the shuttle, it was fantastic!
Pros:

It was clean and it was in the perfect location. It was close to the airport and close to food and shopping, as well as not far from downtown.

Cons:

I checked beforehand on the shuttle hours. It was one of my main decisions in choosing that hotel. Online, it stated 24 hour shuttle. Upon arriving, I found out that the shuttle didn’t start running until 6 am. Which, was an issue because 2 of my guests had to be at the airport by 4 am.

2026-01-02 via Nuitee
I
intryr Couples
10
Glad we came!
Pros:

The hotel is in a quiet and convenient location. They provide breakfast and is really good and have different options. The room was clean, as well all the areas of the hotel. The front desk staff was respectful, friendly and helpful. A special thank you to Ms. Peggy, a caring sweet lady who always have a friendly smile. We had a great time! The TownPlace in Nashville Airport is a nice place to stay.

2025-11-17 via Tripadvisor
K
Kathryn couple us
9
Stay here when attending a concert at Bridgestone Arena!
Pros:

Fantastic breakfast. Staff was attentive to our needs. So convenient to get to Bridgestone Arena from here.

Cons:

Everything was great!

2025-11-04 via Nuitee
L
Luis couple us
10
Pros:

Very welcoming, professional and warming staff.

2025-11-03 via Nuitee
D
du Toit family_with_children za
9
Pros:

Reception ladies were excellent.

2025-11-02 via Nuitee