Hotel Pal Heights

Hotels
8.2 (376 reviews)
Plot no - J/7, Jayadev Vihar , Bhubaneshwar , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent Location
Helpful Staff
Cons:
Poor Cleanliness
Unacceptable Service Levels

Categories

Cleanliness
6.45
Complete lack of basic cleanliness; dusty surfaces, old and musty towels.
Service
10
Staff helpful at times, but significant issues with front desk management.
Location
10
Excellent central location, easy navigation throughout the area.
Room Quality
7.42
Rooms are very old, with poor maintenance; significant issues like bad air conditioning.
Amenities
8.46
Amenities are of poor quality; towels and bathrooms need immediate attention.
Value for Money
7.41
Tariff charged is not worthy of the quality provided; lacks basic hotel standards.
Food and Beverage
7.44
Breakfast was cold; staff in the restaurant not welcoming.
Overall Experience
8.4
Worst hotel experience due to staff behavior and health-affected conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:12

Property Description

City Views and Modern Rooms

Enjoy stunning views of Bhubaneshwar city from the soundproofed rooms at Hotel Pal Regency. The tasteful, modern rooms feature wood flooring, wall-mounted LCD TVs, and amenities like a minibar and tea/coffee maker.

Relaxation and Dining Options

Unwind at the hotel’s spa with a massage or explore the city with the tour desk. Indulge in a variety of dining experiences, from the buffet spread at Breeze restaurant to the multi-cuisine Zaika and Ten Minutes food court.

Convenience and Services

With a location just 6 km from Bhubaneswar Airport and Lingaraj Temple, the hotel offers airport transfers, laundry services, and 24-hour room service. Don't miss the chance to experience comfort and convenience at Hotel Pal Regency.

Important information:

Please note, total payment of hotel stay has to be done at time of check-in.

Please note that if a smoking violation occurs in a room, the guest will be charged a nonrefundable INR 2000 as deep cleaning fee.

Please note that guests are requested to inform the property if check-in is needed after 6 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BBI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 376 reviews
Cleanliness: 6.45
Service: 10
Location: 10
Room Quality: 7.42
Amenities: 8.46
Value for Money: 7.41
Food and Beverage: 7.44
Overall Experience: 8.4
S
Saptarshi • couple • in
10
2026-02-14 • via Nuitee
S
Somnath • family_with_children • au
5
Could be a better stay.
Pros:

Breakfast very good, good spread and choice.
Staff were helpful and friendly
Restaurants were good, food quality good.
Plenty supply of bottle of water , much appreciated.

Cons:

Hot water not available in the evening, had to complain, appears hot water valve turned low.
Room Telephone not working, fixed after complaining
Many power cuts one evening, power came back after 19 minutes, people stuck in lift!

2026-02-12 • via Nuitee
W
William • solo_traveller • us
7
Overall good place, location, and convenient
Pros:

It was clean, large rooms, and good food.

Cons:

The facilities shown in images are worse in person for being up to date, and the shower had issues keeping hot.

2026-02-09 • via Nuitee
D
Deepak Kumar • couple • in
10
Luxury stay at reasonable price
Pros:

I got upgraded to suite room and it was huge. The facilities were top notch and as usual the staff is very accommodating. Their complimentary coconut water in afternoon and evening visit is much appreciated.

2026-01-28 • via Nuitee
F
Frank • solo_traveller • de
6
total überteuert - jenseits der Verschleißgrenze
Pros:

Sehr netter hilfsbereiter Manager, ebenso das Personal !! Nettes Open Air Restaurant mit verschlissenenem Bodenbelag

Cons:

Maximal 1 Sterne Hotel. Alles heruntergekommen, abgewohnt, riesiger Verschleiß. Es gibt zwar Lichtblicke, "Marmorverkleidung im Band" aber dreckige Lichtschalter, wackelige WC Spülung, Warm Wasser nach Ewigkeiten, usw.
Insgesamt: Das Geld nicht wert.

2026-01-24 • via Nuitee
S
Smita • couple • in
5
Cons:

Break fast was cold at 8:30 and restaurant staff were not welcoming.

2026-01-20 • via Nuitee
G
Gaurav • extended_group • in
10
2026-01-19 • via Nuitee
A
Alina • couple • fr
10
The most welcoming and caring staff we’ve ever experienced
Pros:

We were deeply impressed by the kindness and warmth of the reception staff. The welcome we received was simply exceptional — truly world-class. A very special thank you to Banalata, Puja, and Chandan for their incredible hospitality, care, and generosity.
We have honestly never experienced such an extraordinary level of kindness and attention from hotel staff. This place is not just about comfort, it’s about people, heart, and humanity. Endless gratitude to the whole team

2026-01-13 • via Nuitee
R
Rabten • couple • in
10
Thank you to all the staff and manager.
Pros:

Just by the incredible way that you are treated by all the staff is worth it. They treat you like a grandmother that has not seen her little grandchildren in one year.

Cons:

Nothing to mention

2026-01-13 • via Nuitee
P
Prashant • solo_traveller • il
10
2025-12-30 • via Nuitee
P
Pramod • couple • in
9
Value for money
Pros:

Location, food

Cons:

Interior ceilings

2025-12-23 • via Nuitee
E
Ekanayaka • couple • lk
10
Excellent stay with all comfort and great service.
Pros:

It was an excellent stay overall. From the receiption staff to room service, cleaning and then restaurant - all provided an excellent service and support. They've provided us the best possible early check in time. Everything was smooth. It has a great ambient and the great location. Restaurant service and food was also amazing.
Special mention for receiption staff Bantalata, Puja etc. and house keeping staff member Prabhashini Jina.

Cons:

All were good and no complains at all for this stay. It actually exceeded our expectations. I would like to recommend this for anyone visiting Bhubaneswar. Great value for money.

2025-12-17 • via Nuitee
S
Satya • solo_traveller • au
1
Despite the perfect central location, the unacceptable staff behavior, severe lack of cleanliness, and overwhelming chem
Pros:

The location was excellent, undeniably good, and perfectly situated in the center of the city. I have stayed here many times previously specifically for this reason, as it makes navigating the area incredibly easy. However, despite the fantastic location, this particular experience was exceedingly bad from check-in staff behaviour to cleanliness and service. I sincerely wish not to visit this property again.

Cons:

1. Staff Behavior and Management: The behavior of the staff was completely unacceptable, displaying indifference and a lack of professionalism. Specifically, the Front Desk Manager was ill mannered and dismissive.
2. Finish and Construction Quality: While the property looks like it may have been recently constructed or modified, the work is clearly not finished well. There was a persistent, strong, and deeply unpleasant chemical smell throughout the hallway and even inside the room—likely residual paint or construction fumes—which made breathing uncomfortable.
3. Cleanliness and Amenities: There was a complete lack of basic cleanliness. Surfaces were dusty, corners were neglected, and the overall state of the room was subpar. Furthermore, the provided towels were old and had a distinct, foul, and musty smell.
4. Overall Experience: This was, unequivocally, the worst hotel experience I have ever had. The combination of health-affecting smells, gross amenities, lack of cleanliness, and rude management completely overshadowed the convenience of the location.

The property needs serious oversight concerning management, renovation quality, and hygiene standards before it can be considered a decent place to stay.

2025-12-04 • via Nuitee
S
Sudipto • family_with_children • in
7
2025-11-13 • via Nuitee
I
Indraneel • solo_traveller • in
3
The property needs a complete facelifting
Pros:

Only Location

Cons:

The kind of tariff they charge is not worthy. The linen are of poor quality, horribly smelly rooms, bathroom is pathetic, shower are cloaked. It doesn’t worth more than INR 2500 per night.

2025-10-31 • via Nuitee
K
Krishnendu Roychowdhury • couple • ma
10
2025-10-08 • via Nuitee
D
Dikshyant • couple • in
10
2025-10-08 • via Nuitee
S
Sathiswaran • solo_traveller • sg
10
2025-10-04 • via Nuitee
G
Gaurav • extended_group • in
10
2025-09-18 • via Nuitee
N
Narotham • solo_traveller • in
10
2025-09-17 • via Nuitee