Park Hotell

Hotels
6.3 (1978 reviews)
Kungsgatan 10 , Luleå , se

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Food and Beverage

Categories

Cleanliness
4.05
Multiple mentions of dirty rooms and lack of cleanliness.
Service
6.55
Service was lacking, with multiple complaints about unresponsive management.
Location
9.55
Strategic location in Luleå center, easy access to transport.
Room Quality
6.05
Issues with room conditions including bed bugs and unsatisfactory maintenance.
Amenities
6.05
Basic amenities available, missing breakfast offerings as claimed.
Value for Money
7.05
Some guests felt it was worth the price, but others disagreed based on their experiences.
Food and Beverage
5.05
Consistent complaints about the breakfast being inadequate or nonexistent.
Overall Experience
6.05
Majority of guests expressed dissatisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Central Location & Free Wi-Fi:
Situated in central Luleå, our hotel offers a peaceful retreat with complimentary Wi-Fi for all guests. Ideal for both leisure and business travelers.

Cozy Rooms & Breakfast:
Each room at Park Hotell is thoughtfully designed with a work desk, private bathroom, and a flat-screen TV. Start your day with a delicious continental breakfast served in a charming dining room.

Convenient Amenities & Nearby Attractions:
Enjoy free hot drinks at any time, private parking spaces with heaters, and easy access to Luleå's main shopping street and cultural center. Book your stay with us now for an unforgettable experience.

Important information:

Please note that reception opening hours vary. Guests arriving after 19:00 are kindly asked to contact the hotel in advance. Contact details are found in the booking confirmation.

Please note that check-in starts at 15:00. Early check-in is not allowed by the property.

After booking, the property may request a photocopy of the guest’s passport prior to check-in to secure the reservation.

Park Hotell requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

This property does not accept prepaid credit cards.

Please note that visitors are not allowed in the complex unless it is agreed with the property in advance. Only the guests themselves can use the facilities.

Guests under the age of 18 can only check in if traveling as part of a family.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 1978 reviews
Cleanliness: 4.05
Service: 6.55
Location: 9.55
Room Quality: 6.05
Amenities: 6.05
Value for Money: 7.05
Food and Beverage: 5.05
Overall Experience: 6.05
M
Monica • solo_traveller • no
6
2026-07-18 • via Nuitee
I
Ingrid • solo_traveller • se
1
Avsaknad av personal men på ytan i rummet såg det välstädat ut men ändå biten av insekter.
Pros:

Jag skrev och frågade om det skulle finnas frukost,men inget svar har erhållits. Det fanns ju frukost, som man gjorde själv,men det fanns inte direkt någon skylt /information som talade om att här kan du ta det du vill till frukost.

Cons:

I det rum nr 13 som jag hade kunde jag inte koppla in mig på WiFi,TV hade inte access till kanaler. Alltså fanns det inget internet. Jag påtalade det till lokalvårdare, men det hände inget. Såg inte till någon annan personal. Det fanns insekter som jag såg under dessa dagar och på söndagen vaknade jag med bett på vänster arm och i nacken.

2026-07-18 • via Nuitee
J
Jacqueline • solo_traveller • fi
9
Wouldn’t complain other than the dog problem . I liked my visit to Sweden :)
Pros:

Cute design .

Cons:

There’s too many dogs in the neighborhood.

2026-07-18 • via Nuitee
R
Ruben • couple • dk
6
2026-07-17 • via Nuitee
J
Jonna • couple • dk
5
OK til prisen
Pros:

Nem indtjekning. Gratis parkering i gården

Cons:

Air condition fungerede ikke. WI-FI kode duede ikke. Ingen svar på henvendelser. Manglende skiltning/information om køkken på 1. sal.

2026-07-16 • via Nuitee
C
Carina • couple • se
3
2026-07-16 • via Nuitee
M
Mikke • solo_traveller • no
4
Pros:

Kort avstand til alt, gratis parkering i bakgården. Helt greit for ei natt eller to for en pitstop etter lang kjøretur.

Cons:

Vinduet åpnes på siden som en dør, ble i veien for ene senga. Litt tynt utvalg i selvbetjent frokost, men samtidig helt enkelt for ei natt. Veldig dårlig ventilasjon på badet da. Bygget er gammelt, men igjen, for ei natt var det helt ok.

2026-07-16 • via Nuitee
M
Mira • couple • fi
6
Pros:

Keskeinen sijainti

Cons:

Huonetta ei oltu siivottu, jouduimme odottelemaan ennen kuin saimme yhteyden henkilökuntaan. Saimme uuden huoneen.

2026-07-15 • via Nuitee
J
Jörgen • solo_traveller • se
1
Dålig
Pros:

Fanns ingen frukost. Jättedåligt!!!

Cons:

Allt

2026-07-14 • via Nuitee
H
Hiba • family_with_children • se
1
Pros:

Inget

Cons:

Allt

2026-07-13 • via Nuitee
O
Olsen • couple • no
5
Cons:

Kunne vært en vannkoker på rummet.

2026-07-12 • via Nuitee
Z
Zuzana • family_with_children • cz
7
2026-07-11 • via Nuitee
J
Jeremi • solo_traveller • fi
2
Cons:

Unwashed bed sheets, whole room felt dirty, poor air circulation. Staff didn't answer the phone despite multiple calls to change the sheets.

2026-07-03 • via Nuitee
C
Christina • couple • se
7
Okej och rent boende till ett ok pris.
Pros:

Lågt pris och rena faciliteter

Cons:

Väldigt lyhört. När man bor på bottenvåningen så hör man allt. Det låter som om någon kliver in i ditt rum när de öppnar ytterdörren.

2026-07-03 • via Nuitee
M
Marion • family_with_children • no
1
Cons:

Fikk ikke sovet på hotellet i det hele tatt, da det manglet en nøkkel til det siste rommet og ingen svarte på telefonen selv om vi ringte i over 45 min. Endte med å måtte finne oss ett annet hotell.

2026-07-01 • via Nuitee
S
Sundqvist • solo_traveller • se
5
2026-06-30 • via Nuitee
U
Ulf • solo_traveller • se
2
Spelar ingen roll . kommer inte att besöka igen.
Pros:

Min förläggning i Afghanistan var bättre.

Cons:

Imponerade inte. Rummet var inte städat mellan gästerna. Någon hade suttit i sängarna. Ingen frukost . Dålig information. Ingen personal närvarande. Tv utan kanalutbud. Igen Wifi.

2026-06-30 • via Nuitee
G
Gun • solo_traveller • se
3
Pros:

Det fanns ingen frukost, om man inte räknar med hårt bröd, flingor o kaffe, var o köpte egen frukost,
Får jag pengar tillbaka på det.
Ringde också det nummer som fanns, men inget svar.

Cons:

Rummet var ut mot gatan, mycket livat på natten
Den redan omtalade frukosten

2026-06-28 • via Nuitee
B
Bjørn • solo_traveller • no
5
Cons:

Åpen stikkontakt/ revet av veggen, fare for støt.
Ingen informasjon om hva wifi passord er.

2026-06-28 • via Nuitee
J
Joffrey • solo_traveller • fr
1
Cons:

Hôtel en self check-in, donc personne à la réception. La porte de la chambre qui m'a été attribué était fermée à clé (avec la clé à l'intérieur de la chambre selon le SMS reçu), donc impossible de rentrer. Après avoir passé un quinzaine d'appels à leur standard et plus de 6h d'attente que quelqu'un daigne venir m'ouvrir, obligé de contacter le support Booking pour exiger un remboursement

2026-06-19 • via Nuitee