Park Hotell

Hotels
6.3 (1937 reviews)
Kungsgatan 10 , Luleå , se

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Shared kitchen
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Food and Beverage

Categories

Cleanliness
4.05
Multiple mentions of dirty rooms and lack of cleanliness.
Service
6.55
Service was lacking, with multiple complaints about unresponsive management.
Location
9.55
Strategic location in Luleå center, easy access to transport.
Room Quality
6.05
Issues with room conditions including bed bugs and unsatisfactory maintenance.
Amenities
6.05
Basic amenities available, missing breakfast offerings as claimed.
Value for Money
7.05
Some guests felt it was worth the price, but others disagreed based on their experiences.
Food and Beverage
5.05
Consistent complaints about the breakfast being inadequate or nonexistent.
Overall Experience
6.05
Majority of guests expressed dissatisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Central Location & Free Wi-Fi:
Situated in central Luleå, our hotel offers a peaceful retreat with complimentary Wi-Fi for all guests. Ideal for both leisure and business travelers.

Cozy Rooms & Breakfast:
Each room at Park Hotell is thoughtfully designed with a work desk, private bathroom, and a flat-screen TV. Start your day with a delicious continental breakfast served in a charming dining room.

Convenient Amenities & Nearby Attractions:
Enjoy free hot drinks at any time, private parking spaces with heaters, and easy access to Luleå's main shopping street and cultural center. Book your stay with us now for an unforgettable experience.

Important information:

Please note that reception opening hours vary. Guests arriving after 19:00 are kindly asked to contact the hotel in advance. Contact details are found in the booking confirmation.

Please note that check-in starts at 15:00. Early check-in is not allowed by the property.

After booking, the property may request a photocopy of the guest’s passport prior to check-in to secure the reservation.

Park Hotell requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

This property does not accept prepaid credit cards.

Please note that visitors are not allowed in the complex unless it is agreed with the property in advance. Only the guests themselves can use the facilities.

Guests under the age of 18 can only check in if traveling as part of a family.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 1937 reviews
Cleanliness: 4.05
Service: 6.55
Location: 9.55
Room Quality: 6.05
Amenities: 6.05
Value for Money: 7.05
Food and Beverage: 5.05
Overall Experience: 6.05
K
Kolterud • couple • se
5
Kommer dit och får fel rumsnummer, visar sig sedan ha blivit dubbelbokad på ett rum. Annars ett helt ok rum, det ligger
Pros:

Bra läge, sköna sängar, billigt

Cons:

Ingen personal och svårt att få tag i receptionen, dubbelbokat rum, fel info om rum

2026-05-08 • via Nuitee
J
Jakob • solo_traveller • se
1
Pros:

Läget

Cons:

Efter en lång resa, checkar vi in vid 23, självinchekning. Finner att rummet inte är städat efyet förra gästen. Säng obäddad, smutsiga blöta handdukar ligger på golvet. Rummet var ofräsch. Rekomnderar ingen att bo där.

2026-05-08 • via Nuitee
B
Bengt • couple • se
1
Cons:

Det var helt omöjligt att få kontakt med Hotellet på angivet telefonnummer under dagen före, samma dag jag anlände, dagen efter och ännu 6 dagar efteråt. Koden för att komma in på hotellet kom till mig fredag 1/5 som SMS dagen efter den dag jag köpt (och betalat)) vistelsen 30/4-1/5!

2026-05-06 • via Nuitee
S
Stina • solo_traveller • se
6
2026-05-04 • via Nuitee
T
Tanguy • solo_traveller • fr
5
Pros:

La localisation proche aéroport

Cons:

Salle de bain des années 1950 ...
Lits séparés
Chambre minuscule
Propreté moyenne

2026-05-03 • via Nuitee
B
Boss • couple • se
6
2026-04-30 • via Nuitee
T
Tomi • solo_traveller • fi
1
2026-04-30 • via Nuitee
D
David • couple • se
4
2026-04-26 • via Nuitee
A
ABEZA • couple • se
1
2026-04-26 • via Nuitee
E
Eva • family_with_children • se
4
Pros:

Det centrala läget.

Cons:

Mycket oväsen på natten. Så inte mycket sömn. Trasig taklampa. Drag från fönstret.

2026-04-25 • via Nuitee
J
Jari • couple • se
7
2026-04-24 • via Nuitee
L
Lotta • solo_traveller • se
6
2026-04-23 • via Nuitee
R
Roca • solo_traveller • ro
10
2026-04-20 • via Nuitee
J
jan • family_with_children • se
7
2026-04-19 • via Nuitee
A
ad08385d0f9671313045f952cedce4b7 • couple • se
4
Cons:

Slitet, taklisterna hade ramlat ned. Smala osköna sängar

2026-04-18 • via Nuitee
O
Olli • solo_traveller • fi
7
Pros:

Aamiaista ei ollut saatavilla

2026-04-08 • via Nuitee
A
Anne • couple • se
9
Helt ok
Pros:

Centralt och enkelt att checka in

Cons:

Obehagligt eluttag vid huvudändan sängen

2026-04-07 • via Nuitee
K
Katrin • family_with_children • at
7
2026-04-06 • via Nuitee
• extended_group • es
1
2026-04-04 • via Nuitee
O
Oddgeir • solo_traveller • no
3
Pros:

Helt ok

Cons:

Noen andre hadde tatt seg inn på rommet mitt og låst døra. Etter mye om og men fikk jeg ham ut, også etter å ha snakket med en ansatt sent på kvelden

2026-04-02 • via Nuitee