Park Hotell

Hotels
6.3 (2007 reviews)
Kungsgatan 10 , Luleå , SE
+46 920 21 11 49

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Food and Beverage

Categories

Cleanliness
4.05
Multiple mentions of dirty rooms and lack of cleanliness.
Service
6.55
Service was lacking, with multiple complaints about unresponsive management.
Location
9.55
Strategic location in Luleå center, easy access to transport.
Room Quality
6.05
Issues with room conditions including bed bugs and unsatisfactory maintenance.
Amenities
6.05
Basic amenities available, missing breakfast offerings as claimed.
Value for Money
7.05
Some guests felt it was worth the price, but others disagreed based on their experiences.
Food and Beverage
5.05
Consistent complaints about the breakfast being inadequate or nonexistent.
Overall Experience
6.05
Majority of guests expressed dissatisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Central Location & Free Wi-Fi:
Situated in central Luleå, our hotel offers a peaceful retreat with complimentary Wi-Fi for all guests. Ideal for both leisure and business travelers.

Cozy Rooms & Breakfast:
Each room at Park Hotell is thoughtfully designed with a work desk, private bathroom, and a flat-screen TV. Start your day with a delicious continental breakfast served in a charming dining room.

Convenient Amenities & Nearby Attractions:
Enjoy free hot drinks at any time, private parking spaces with heaters, and easy access to Luleå's main shopping street and cultural center. Book your stay with us now for an unforgettable experience.

Important information:

Please note that reception opening hours vary. Guests arriving after 19:00 are kindly asked to contact the hotel in advance. Contact details are found in the booking confirmation.

Please note that check-in starts at 15:00. Early check-in is not allowed by the property.

After booking, the property may request a photocopy of the guest’s passport prior to check-in to secure the reservation.

Park Hotell requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

This property does not accept prepaid credit cards.

Please note that visitors are not allowed in the complex unless it is agreed with the property in advance. Only the guests themselves can use the facilities.

Guests under the age of 18 can only check in if traveling as part of a family.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LLA

Location

Guest Reviews

6.3
Based on 2007 reviews
Cleanliness: 4.05
Service: 6.55
Location: 9.55
Room Quality: 6.05
Amenities: 6.05
Value for Money: 7.05
Food and Beverage: 5.05
Overall Experience: 6.05
G
Ghislain • family_with_children • fr
9
Pros:

Cadre charmant et agréable bien situé dans Luleå

2026-11-07 • via Nuitee
M
Muhammad Tazin • family_with_children • bd
10
2026-11-04 • via Nuitee
J
Jan • family_with_children • se
10
2026-11-03 • via Nuitee
M
Milan • couple • no
8
2026-11-01 • via Nuitee
L
Löthgren • couple • se
4
Trist med total avsaknad av personlig kontakt med personal.
Pros:

Välstädat och bra läge

Cons:

Dragigt och kyligt på natten .
Lyckades inte trots upprepade telefonsamtal och mail få kontakt varken med person på hotellet eller på Booking. Oerhört dåligt!!

2026-10-27 • via Nuitee
J
Jenny • couple • se
4
2026-10-24 • via Nuitee
A
Anette • family_with_children • se
6
Pros:

Litet och gulligt rum. Nära till centrum.

Cons:

Högt ljud utifrån. Bilar som var högljudda. Ingen frukost.

2026-10-24 • via Nuitee
H
Hamdi • solo_traveller • se
10
2026-10-23 • via Nuitee
M
Matti • couple • se
5
Tack, vi fick välbehövlig vila. P-utrymme fanns på gata bredvid, hotellets platser var upptagna.
Pros:

Inga måltider inkluderade i rumspriset.

Cons:

Kyligt i rummet.

2026-10-21 • via Nuitee
B
Byström • family_with_children • se
5
2026-10-21 • via Nuitee
L
Lucas • couple • fi
7
Pros:

The location is perfect.

Cons:

No hand soap

2026-10-19 • via Nuitee
K
Kent • extended_group • no
7
2026-10-18 • via Nuitee
R
Ranjit Kumar Dey • family_with_children • in
5
Pros:

Host never received any call, always no response, neither reply any email nor any phone call,no lift kitchen in the top floor.

2026-10-15 • via Nuitee
K
Kim • extended_group • no
7
2026-10-12 • via Nuitee
A
Anneli • solo_traveller • se
7
Pros:

Bekvämligheten, kaffe och lättfrukost

Cons:

Svårt få tag i personal

2026-10-10 • via Nuitee
B
Bayan • solo_traveller • se
5
2026-10-09 • via Nuitee
L
Lindström • solo_traveller • se
8
Enkelt boende, priset talar för sig själv
Pros:

Enkelt att checka in, finns det som behövs, säng, toalett dusch, tv

Cons:

Väldigt lyhört, man hörde allt från gatan utifrån.

2026-10-08 • via Nuitee
T
Thelma • couple • se
5
Accepterar
Pros:

Centralt

Cons:

Sängen,

2026-09-19 • via Nuitee
S
Stina • couple • se
6
2026-09-18 • via Nuitee
H
Holmlund • solo_traveller • se
9
2026-09-18 • via Nuitee