Hotel Neos Matala

Hotels
•
Independent
7.8 (22 reviews)
Mainroad, Matala, Faistos, Crete Island, 70200 , Faistos , GR
30-28920-45157

listing image 1
Show all photos

Facilities

Free breakfast
Boat tours nearby
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
Overall, the service provided by the staff was positively reviewed, although wait times were mentioned as a drawback.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted by guests.
Room Quality
7.8
Rooms were described as spacious and comfortable, with some minor maintenance issues noted by a few guests.
Amenities
7.2
Guests found the amenities satisfactory, with positive mentions of the gym and pool, although some desired spa services.
Value for Money
6.9
Opinions on the price point varied, with some guests feeling it was high for the services offered, while others found it reasonable given the location.
Food and Beverage
7.3
The breakfast and restaurant services were generally well-received, although some guests suggested more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-09 21:41

Property Description

Recreational Amenities and More

Embrace relaxation with a seasonal outdoor pool and available bicycles for rent. Indulge in complimentary Wi-Fi, concierge services, and a charming picnic area.

Dining and Entertainment

Savor snacks from the snack bar/deli, or opt for in-room dining services during specific hours at the hotel. Unwind with a beverage at the bar/lounge or by the poolside bar. Start your day with a delicious buffet breakfast served daily.

Convenient Services and Comfortable Accommodations

Benefit from limo/town car service, express check-in, and check-out services. Stay in one of the 19 cozy air-conditioned rooms with LED TVs and private balconies. Enjoy free Wi-Fi and satellite programming.

A stay at Hotel Neos Matala lets you uncover the heart of Faistos, just minutes away from captivating attractions. Book now to experience the beauty of Caves of Matala and beyond.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Pool access available from 8:30 AM to 8 PM.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 22 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Matthew
10
Pros:

Super friendly staff and great accommodations for a great price!

2025-06-05 • via Nuitee
R
Raechung • partner
6
Pros:

Took a chance on high ratings on booking website and anticipated basic accommodation, it’s true for “basic value” somehow disappointed us. Lots of cats in the premises, good for cats lovers and bad for people allergic to cats.

2025-05-20 • via Nuitee
K
Katarina Ekseth
10
Pros:

It was very clean and quiet. Good breakfast and nice people. Exellent please to relax

2024-09-07 • via Nuitee
J
Jérémie Olivier
8
Pros:

Cet établissement possède une bonne proximité de la plage et des établissements de restauration.

2024-08-21 • via Nuitee
M
Mark D
8
Pros:

It is a basic hotel but clean and tidy. Nice hosts - unfortunately pool was out of action awaiting repairs but beach 10 mins walk down the road so not a major issue

2024-07-26 • via Nuitee
B
Berit
10
Beautiful hotel
Pros:

We had a very nice stay at this beautiful hotel. We had a very nice and clean room, the breakfast is very good, the swimming pool is very nice and the location is great, the owners are very friendly and helpful. We would like to come back to this hotel again.

2023-07-10 • via Nuitee
L
Leif Rohde
10
Simpelt og rigtigt græsk hotel
Pros:

Simpelt og rigtigt græsk hotel med utroligt venligt tysk værtspar. Servicen stopper ikke. Der er morgenmad med i prisen og AC kan lejes for 5Euro pr døgn (anbefales) fordi der er myg.

2022-08-14 • via Nuitee
R
Richard • partner
10
Pros:

Very friendly and attentive proprietors. Convenient location a short walk from Matala.

2022-06-06 • via Nuitee
V
Verified traveler
8
schöne Unterkunft-ein wenig in die Jahre gekommen
Pros:

Gut angekommen, gute, ruhige Lage am Ortsrand, nette Gastgeber und gutes Frühstück. Ausgangspunkt für tolle Ausflüge, hilfreiche Unterstützung. Strand besser nicht im Ort nutzen - es gibt viele schönere rundherum.

2021-11-04 • via Nuitee
L
Laura Dalle
10
Pros:

Perfect stay at this hotel. The position is great and the rooms have everything you need. The staff is very friendly and the check in time is flexible according to your needs, which is very helpful. Also, it's perfect for you if you like cats!

2021-08-27 • via Nuitee
M
Marina
8
Très bien pour une nuit
Pros:

Très bon accueil des propriétaires, chaleureux et attentionnés.
Le petit-déjeuner est inclus et varié.
Très bien situé, à pied de la plage et du centre de Matala. Piscine agréable.
Chambre rudimentaire mais ok pour une nuit.

2020-09-06 • via Nuitee
C
cathy
6
chambre bien située mais peu attrayante
Pros:

Hôtel très basique avec une chambre peu confortable. Matelas et oreillers peu douillets
Salle de douche avec toilette exiguë .
Cependant hôtes conviviaux et hôtel bien situé non loin de la plage de Matala

2020-08-30 • via Nuitee
R
Rebecca
10
Old school bohemian charm in Matala
Pros:

A very comfortable, slightly quirky, original and welcoming stay at an independent hotel with some original charm! It’s not super slick but it is cute and comfy and charming in an old school hippy Matala style and I liked it.

2020-08-14 • via Nuitee
V
Verified traveler • partner
8
Pros:

L'unico neo è che non ci sono sufficienti posti auto per tutti, ma non è difficile trovare parcheggio, gratuito, nelle vicinanze. Bastava dirlo prima.

2019-09-11 • via Nuitee
V
Verified traveler • partner
10
Pros:

Sehr schöne Unterkunft. Ein deutsches Paar führt das Hotel, die beiden sind sehr herzlich und nett. Zu Fuß ist man in 5 Minuten direkt mitten in Matala oder am Strand! Echt toll!

2019-07-20 • via Nuitee
L
Laurent
8
Hors du tumulte
Pros:

Un peu en retrait de l’agitation de Matala, mais le centre reste à 5 min à pied. Jolie chambre, propre et fonctionnelle avec petite terrasse qui donne sur un jardin. Très bon accueil.
Le lit un peu dur à mon goût, mais ça va

2019-06-09 • via Nuitee
J
JACQUES
6
à éviter
Pros:

hôtel qui aurait besoin d'être refait , porte des wc ne ferme pas , la porte d'entrée laisse passer la lumière du couloir
au petit déjeuner musique rock

2019-05-11 • via Nuitee
J
Jean
6
Pros:

Hôtel pas cher certes mais spartiate

2019-05-08 • via Nuitee
V
Verified traveler
8
Conveniently located
Pros:

Small but comfortable room with attached balcony/patio a short walk to main beach and plaza. Friendly, efficient staff. Plenty of shaded seating by the pool. Breakfast is adequate but underwhelming. Parking is on site. Smoking is evidently allowed in all rooms.

2017-09-04 • via Nuitee
V
Valérie
6
Pros:

Hoteliers sympatiques, déco viellote tendance 70's, emplacement au calme dans Matala, village sans intérêt

2017-07-28 • via Nuitee