89 Hotel

Hotels
•
Independent
7.8 (101 reviews)
Jl.Pembangunan Baloi Blok VI, Penuin, Batam, Batam Island, 29432 , Batam , ID
62-778-433789

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Facilities

Meeting rooms
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Karaoke
Designated smoking area
Concierge service
See all facilities

Review Highlights

Cons:
Breakfast quality poor
Food not replenished timely

Categories

Cleanliness
7.44
Breakfast quality was disappointing, indicating a lack of attention to food cleanliness and replenishment.
Service
8.41
Service was acceptable, but the failure to promptly replenish food items affected the experience.
Location
8.45
Location is convenient for guests, typical for a hotel at this rating.
Room Quality
8.4
Room quality is standard, not mentioned in the review but expected for the rating.
Amenities
8.43
Amenities are adequate, not specifically mentioned but meeting expectations.
Value for Money
8.39
Value perceived as reasonable, aligning with the hotel tier.
Food and Beverage
5.44
Breakfast quality was very disappointing, with food running out before service ended.
Overall Experience
7.41
Overall experience affected by breakfast issues; will reconsider future bookings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:39

Property Description

Recreational Amenities: Indulge in relaxation with our health club, spa tub, and sauna.

Dining Experience: Savor a blend of local and international cuisine at Lamour Restaurant, with a chic bar/lounge ambiance.

Convenience: Benefit from complimentary WiFi, concierge services, and a hair salon, along with roundtrip airport shuttle and free parking.

Contact us now to book your stay at the heart of Batam and enjoy easy access to surrounding attractions!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.8
Based on 101 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 5.44
Overall Experience: 7.41
S
Sharon • family_with_children
6
Pros:

The breakfast was terrible, some food were finished at 9.15am, milk was not top up until we asked and not cold for cereal. Traditional kueh were finished too at 9.15am even though bf was till 10am. Last year bf was great but not this time so will not book again.

2025-07-21 • via Nuitee
E
Ewe Wee • family
8
Pros:

Location was good. 20mins drive from Batam Center Ferry Terminal and 5-10mins walk to Grand Batam Mall, 15-20 mins walk to BCS Mall. There are many eateries around.

The room was spacious and clean. Though the furniture is a bit old, they are functional. The negative point is the bath tub. The design is not good as the water from either the shower head or the waterfall head will have some of the water onto the bathroom floor. The drainage of the bathtub is also super slow, ie draining a bath tub full of water will take at least 15mins.

The service was good. Room cleaning was prompt.

Breakfast was relatively good for the price. It was buffet style with the usual egg station.

2025-02-02 • via Nuitee
K
Koh
8
Pros:

Comfort, good location with walking distance.

2024-09-06 • via Nuitee
F
Fumin • family
2
Pros:

Old and outdated. We have put in request eg non smoking room but was not being fulfill. The only good point is that it is within walking distant to Grand Mall.

2024-06-10 • via Nuitee
R
Rhys
4
Not recommended
Pros:

Booked 2 days but decided to cut short my stay. The carpets were sticky n there were stains on the bedsheets and pillows. Couldn’t sleep as the rain hitting on the windows were super loud.

2023-12-29 • via Nuitee
L
Linda
2
Dont stay here if u r non smoker
Pros:

Dont stay here if u are non smoker.
I have stated my request non smoking room when booked delux room. However the room was upgraded to junior suite SMOKING room. The smell was unbearable. I checked with them next day why i was givien a smoking room. They claimed that the room has already cleaned up before letting me to stay. Dont ever stay in this hotel again

2023-12-17 • via Nuitee
E
Eleazar
8
Pros:

So far so good. Staff are friendly.

2023-11-18 • via Nuitee
V
Vilma • family
10
Pros:

It’s a good place to stay

2023-10-06 • via Nuitee
B
Beyond • friends
10
Pros:

very good

2023-08-02 • via Nuitee
J
Jackson
8
Pros:

Ok

2023-07-23 • via Nuitee
L
Lai Whatt
2
Pros:

Cannot change date. Lost $138. Will not book with Expedia.

2023-05-17 • via Nuitee
C
CHEE KWONG
8
Pros:

It has done a great improvement since my last stay.

2023-04-08 • via Nuitee
H
Haja Najee
6
Pros:

Hotel standard room is very small I have to upgrade to a bigger room have to pay extra and yet aircon could not control and toilet bath tub not in good condition.anyway for budget travellers is good.

2023-03-10 • via Nuitee
T
Tok
8
Pros:

The service staffs are friendly and helpful.

2023-03-01 • via Nuitee
V
Verified traveler
10
Friendly Service
Pros:

Friendly service and decent room.

2023-02-03 • via Nuitee
V
Verified traveler
6
One night in Batam
Pros:

Stayed for 1 night over the CNY holiday. The room has no proper wardrobe. When I asked for the iron & ironing board during my check-in, they said they will look inito it. After dinner when asked again, they said the guest still haven't returned it; and was asked to check again the nx day @ 7am. When I called several times housekeeping & reception at 7am, there were no answers. Finally, someone picked up at abt 8am. Few minutes later, they sent to my room, iron & a bedsheet! So they do not have ironing borad??

During our breakfast, there was power trip a couple of times.

Despite the hiccups, it was an okay stay for 1 night.

2023-01-25 • via Nuitee
T
Titus
8
Good hotel but slightly costly
Pros:

Stay was quite good overall. Place is relatively new and clean. Only thing that was not good was the shower. It has a fixed shower head at a height and the hot water does not worked well. Free shuttle services are for premium rooms and above.

2023-01-25 • via Nuitee
Z
Zhou • partner
10
Pros:

Love that it is located between two popular malls (Grand Batam, BCS), and a huge variety of coffee shops and eateries. Beautiful place, passionate staff, overall a very satisfying experience.

2023-01-24 • via Nuitee
G
Grace
10
Pros:

When check in only 2 rooms are ready. The third room is ready in evening, compared is much smaller than other 2.

2022-12-22 • via Nuitee
N
Nicholas
8
Ok la !
Pros:

Stayed there previously, clean basic hotel .

2022-12-19 • via Nuitee