Hotel Acqua Medellín

Hotels
8.4 (263 reviews)
Carrera 35 No 7-47 , Medellín , co

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good cleanliness
Cons:
Small rooms
Noisy construction
Limited amenities

Categories

Cleanliness
8.4
General remarks highlight good cleanliness but mention noise from construction.
Service
8.9
Staff are attentive and helpful, especially in addressing guest needs.
Location
9.4
Excellent location, noted in multiple reviews.
Room Quality
7.9
Rooms are small with some issues, affecting comfort.
Amenities
7.4
Amenities are lacking, particularly the absence of useful items in the bathroom and no refrigerator.
Value for Money
8.4
Perceived value is moderate given the issues with room quality and amenities.
Food and Beverage
7.9
Breakfast options were viewed as mediocre; consistency in quality could improve.
Overall Experience
8.9
Pleasant despite the mentioned issues; staff and location stand out positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Central Location near Lleras Park
Located in the vibrant Provenza neighborhood, Acqua hotel offers a tranquil oasis just 3 blocks away from the bustling Lleras Park. Guests can easily explore the best restaurants, bars, and businesses in the city, with convenient access to transportation options.

Comfortable Rooms with City Views
Acqua Express provides cozy rooms equipped with modern amenities such as air-conditioning, cable TV, and work desks. Some rooms feature balconies offering stunning city views, allowing guests to relax in style during their stay.

Convenient Facilities and Services
Enjoy a delicious continental breakfast each morning, featuring a variety of regional breads, local delicacies, and refreshing orange juice. The hotel also offers a bicycle rental service for guests to explore the nearby Vizcaya Mall. Additionally, benefit from 24-hour front desk assistance and guest computers for added convenience throughout your stay.

Book now to experience the perfect blend of comfort and convenience at Acqua hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 263 reviews
Cleanliness: 8.4
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
T
Thania • extended_group • pr
10
Recomendado es la mejor ubicación en Provenza
Pros:

La ubicación me parece PERFECTA

Cons:

Estaba en remodelación

2026-05-05 • via Nuitee
A
ARTURO LUIS • couple • us
10
Excelente eleccion. Calidad vrs precio.
Pros:

La atencion del personal es extraordinariamente buena. La ubicacion, las instalaciones, en fin, tiene lo que necesitas para un alojamiento comodo y conveniente.

Cons:

Solo que no tiene parqueadero para vehiculos y hay que caminar unos pocos metros con el equipaje. Pero en realidad no es que sea el gran inconveniente... El resto, estuvo fenomanal....

2026-05-02 • via Nuitee
M
María Emilia • extended_group • ec
7
2026-04-22 • via Nuitee
A
Armando • couple • pr
10
Perfecta vuelvo pronto
Pros:

Todo

Cons:

Todo estaba en orden

2026-04-22 • via Nuitee
N
Nicole • solo_traveller • cl
10
2026-04-16 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

Very comfortable

Cons:

A room fridge for water/food

2026-04-13 • via Nuitee
M
Maricyn • solo_traveller • pa
10
Me encantó la atención de la chica de rulos y trenza que estaban en la recepción
Pros:

La atención de la chica de rulos fue lo máximo

Cons:

Que tenía que caminar al desayuno fuera del hotel

2026-04-09 • via Nuitee
M
Madines • couple • us
10
Perfecto todo!
2026-04-08 • via Nuitee
M
Maria Jose • extended_group • co
10
2026-03-28 • via Nuitee
J
JOSE • couple • pr
9
Pros:

Great location

Cons:

They are in the middle of a remodelation during the day

2026-03-26 • via Nuitee
A
Alfonso • couple • co
7
2026-03-26 • via Nuitee
A
Alan • couple • gt
8
Muy buen alojamiento
Pros:

Cama y almohadas muy cómodas

Cons:

No entregaron agua de cortesía

2026-03-25 • via Nuitee
D
Daniela • extended_group • sv
10
Pros:

rico

Cons:

absolutamente nada

2026-03-25 • via Nuitee
F
Fernandez • couple • pr
10
Pros:

La atención del personal mil gracias..y mi habitación excelente

2026-03-18 • via Nuitee
D
Dilcia • couple • ni
9
2026-03-16 • via Nuitee
I
Isaac • couple • pa
9
Agradable
Pros:

La ubicación y la habitación

Cons:

El método de subir a la habitación ya que el elevador demora

2026-03-08 • via Nuitee
R
Reeves • couple • us
8
2026-03-04 • via Nuitee
O
Oviedo Lezama • extended_group • ve
8
Muy buena
Pros:

La ubicación!

Cons:

En remodelación, deberían de cerrarlo mientras terminan, hay polvo y las instalaciones que se ofrecen aún no están listas

2026-03-03 • via Nuitee
B
Brenda • extended_group • us
10
2026-03-01 • via Nuitee
A
Ashley • couple • pa
10
Todo excelente
Pros:

Estaba súper céntrico y me encantó la ubicación. Si te gusta algo más tranquilo
no es para ti

Cons:

Bueno el tema se que estaba en remodelación

2026-02-24 • via Nuitee