Hotel Acqua Medellín

Hotels
8.4 (256 reviews)
Carrera 35 No 7-47 , Medellín , co

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good cleanliness
Cons:
Small rooms
Noisy construction
Limited amenities

Categories

Cleanliness
8.4
General remarks highlight good cleanliness but mention noise from construction.
Service
8.9
Staff are attentive and helpful, especially in addressing guest needs.
Location
9.4
Excellent location, noted in multiple reviews.
Room Quality
7.9
Rooms are small with some issues, affecting comfort.
Amenities
7.4
Amenities are lacking, particularly the absence of useful items in the bathroom and no refrigerator.
Value for Money
8.4
Perceived value is moderate given the issues with room quality and amenities.
Food and Beverage
7.9
Breakfast options were viewed as mediocre; consistency in quality could improve.
Overall Experience
8.9
Pleasant despite the mentioned issues; staff and location stand out positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Central Location near Lleras Park
Located in the vibrant Provenza neighborhood, Acqua hotel offers a tranquil oasis just 3 blocks away from the bustling Lleras Park. Guests can easily explore the best restaurants, bars, and businesses in the city, with convenient access to transportation options.

Comfortable Rooms with City Views
Acqua Express provides cozy rooms equipped with modern amenities such as air-conditioning, cable TV, and work desks. Some rooms feature balconies offering stunning city views, allowing guests to relax in style during their stay.

Convenient Facilities and Services
Enjoy a delicious continental breakfast each morning, featuring a variety of regional breads, local delicacies, and refreshing orange juice. The hotel also offers a bicycle rental service for guests to explore the nearby Vizcaya Mall. Additionally, benefit from 24-hour front desk assistance and guest computers for added convenience throughout your stay.

Book now to experience the perfect blend of comfort and convenience at Acqua hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 256 reviews
Cleanliness: 8.4
Service: 8.9
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
M
Maria Jose • extended_group • co
10
2026-03-28 • via Nuitee
J
JOSE • couple • pr
9
Pros:

Great location

Cons:

They are in the middle of a remodelation during the day

2026-03-26 • via Nuitee
A
Alfonso • couple • co
7
2026-03-26 • via Nuitee
D
Daniela • extended_group • sv
10
Pros:

rico

Cons:

absolutamente nada

2026-03-25 • via Nuitee
A
Alan • couple • gt
8
Muy buen alojamiento
Pros:

Cama y almohadas muy cómodas

Cons:

No entregaron agua de cortesía

2026-03-25 • via Nuitee
F
Fernandez • couple • pr
10
Pros:

La atención del personal mil gracias..y mi habitación excelente

2026-03-18 • via Nuitee
D
Dilcia • couple • ni
9
2026-03-16 • via Nuitee
I
Isaac • couple • pa
9
Agradable
Pros:

La ubicación y la habitación

Cons:

El método de subir a la habitación ya que el elevador demora

2026-03-08 • via Nuitee
R
Reeves • couple • us
8
2026-03-04 • via Nuitee
O
Oviedo Lezama • extended_group • ve
8
Muy buena
Pros:

La ubicación!

Cons:

En remodelación, deberían de cerrarlo mientras terminan, hay polvo y las instalaciones que se ofrecen aún no están listas

2026-03-03 • via Nuitee
B
Brenda • extended_group • us
10
2026-03-01 • via Nuitee
A
Ashley • couple • pa
10
Todo excelente
Pros:

Estaba súper céntrico y me encantó la ubicación. Si te gusta algo más tranquilo
no es para ti

Cons:

Bueno el tema se que estaba en remodelación

2026-02-24 • via Nuitee
W
Waleska • extended_group • do
5
Hay que esperar que tenien de remodelar para ver si mejora
Pros:

Está en remodelación y el hotel te lo avisa después que te cobra las camas muy bajitas y muy pequeña las habitaciones las habitaciones no tiene. Neverita

Cons:

Las habitaciones muy pequeñas, no tienen neveras en la habitación que me todo no tenían vista el hotel después que te cobra es que te dice que está en remodelación

2026-02-22 • via Nuitee
Y
Yuliana • solo_traveller • co
10
2026-02-14 • via Nuitee
D
DIANA CAROLINA • couple • co
10
Pros:

Excelente ubicación y comodidad

Cons:

En la mañana demasiado ruido con unos arreglos que están haciendo, la verdad casi no pude descansar en la mañana hasta que entregue

2026-01-29 • via Nuitee
B
Bolaños • solo_traveller • cr
10
2026-01-25 • via Nuitee
D
Dayana • couple • cr
5
Estuvo ok, pero la próxima no me hospedaría aquí. Buscaría otro lugar más alejado del escándalo
Pros:

La cercanía a los lugares más conocidos, para ir a comer podías movilizarte caminando sin ningún problema.

Cons:

Las habitaciones son viejas, las fotos no reflejan lo que son. Y como está frente a la calle más famosa de Medellín, en las noches se escucha muchísimo escándalo, a mi me costaba dormir, o me despertaba a cada rato.

2026-01-20 • via Nuitee
G
Gir • couple • us
10
Lugar céntrico y cómodo.
Pros:

La ubicación es espectacular, cerca d las mejores discotecas y restaurantes.

Cons:

Están en remodelacion, sin embargo no afecta que tu estadía sea placentera.

2026-01-19 • via Nuitee
G
gil fernandez • solo_traveller • es
7
2026-01-07 • via Nuitee
A
Alferina • couple • pa
8
Pros:

El personal muy atento

Cons:

Relación precio y calidad no va de la mano
Estaban en remuneración y había mucho ruido con un solo ascensor donde subían materiales

2026-01-07 • via Nuitee