Hotel Xylophon - inclusive Sonnentherme

Hotels
•
Accent Hotels
8.5 (1466 reviews)
Thermenplatz 3 , Lutzmannsburg , AT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location for families
Cons:
Quality of food needs improvement
Cleanliness issues in rooms

Categories

Cleanliness
8.1
Some concerns about cleanliness and room tidiness were mentioned.
Service
10
Staff friendliness and attentiveness were praised.
Location
10
Great proximity to the thermal spa, making it very convenient.
Room Quality
8.57
Rooms were spacious, but some guests noted discomfort with the beds.
Amenities
9.11
Good children’s facilities, though some guests wanted more exclusivity.
Value for Money
7.06
Guests felt the pricing did not match the overall quality and service.
Food and Beverage
6.09
Food quality was often criticized, with many preferring better options.
Overall Experience
9.05
Despite some issues, the overall experience was positive, highlighted by the children’s activities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Luxurious Accommodation and All-Inclusive Experience

At Hotel Xylophon - inklusive Thermeneintritte, indulge in a luxurious stay where every detail is taken care of. Each room is equipped with modern amenities including a flat-screen TV, desk, and a private bathroom with premium toiletries.

All-Inclusive Dining and Beverage Options

Enjoy a culinary journey with the all-inclusive rate offering a delectable breakfast, lunch, afternoon tea, and dinner buffet. Quench your thirst with a variety of included drinks ranging from teas and coffees to selected alcoholic beverages.

Relaxation and Recreation

Unwind by playing billiards or explore the picturesque surroundings through hiking and cycling. With the Sonnentherme Lutzmannsburg just minutes away, immerse yourself in relaxation with complimentary thermal spa access.

Book now to elevate your holiday experience at Hotel Xylophon - inklusive Thermeneintritte!

Important information:

Please note that our prices include the Sonnentherme Lutzmannsburg (thermal bath) entrance ticket, valid on the full days of your stay and on your arrival OR departure day upon your choice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.5
Based on 1466 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 8.57
Amenities: 9.11
Value for Money: 7.06
Food and Beverage: 6.09
Overall Experience: 9.05
P
Petra • family_with_children • at
10
2026-11-03 • via Nuitee
L
Lisa • family_with_children • at
7
2026-11-03 • via Nuitee
C
Cornelia • family_with_children • at
6
Convenient access to the thermal spa
Pros:

Convenient access to the thermal spa, great with kids in winter. Enjoyed the playroom and activities on offer. Generous family room.

Cons:

It used to be a Half board restaurant with decent food - now the food is pretty much a basic offer. No specific Kids Buffet or meals, just a tiny pot with the standard nuggets/fries offer. We used to visit the hotel frequently but the standard has definitely lowered considerably in the past years and the prices for onsite drinks is super high…

2026-11-03 • via Nuitee
K
Kerstin • family_with_children • at
8
2026-11-02 • via Nuitee
M
Martin • family_with_children • cz
7
2026-11-02 • via Nuitee
E
Eva • extended_group • at
6
Cons:

Reinigungsservice am Zimmer war nicht zufriedenstellend. Haarbüschel der vorigen Gäste am Boden, dreckige Kaffeetassen, voller Aschenbecher und leere Zigarettenpackungen bei Ankunft am Balkon und auch nach der Reinigung des Zimmers am nächsten Morgen nicht entfernt. Voller Windeleimer nicht geleert.

2026-11-02 • via Nuitee
M
Mirjam • couple • at
6
Pros:

Sehr freundliches Personal Sauberkeit und die Ausstattung

Cons:

Matratzen könnten weicher sein

2026-11-01 • via Nuitee
K
Katharina • extended_group • at
7
Pros:

Lage zur Therme ist mit dem Verbindungsgang ideal.

Cons:

In den letzten 8 Jahren bekommt man für das gleiche Geld immer weniger, Halbpension statt All Invlusive, auch Getränke müssen extra bezahlt werden. Qualität des Essens hat auch drastisch abgenommen. Auch ein Thermeneintritt ist weniger inkludiert, kaum mehr Kinderanimations Angebote und die Ausstattung ist stark in die Jahre gekommen. Matratzenwechsel wäre mal notwendig.

2026-11-01 • via Nuitee
D
Dr. Raphael • family_with_children • at
6
A nice family-friendly hotel with some room for improvement
Pros:

We spent a lovely weekend with our children. The highlight was definitely the Kids Club, which is very well equipped and offers excellent facilities for children. We also really enjoyed the thermal baths, especially the pleasantly warm water, perfect for little ones at this time of year.

Cons:

There is some room for improvement in customer service and dining. Breakfast was adequate but lacked variety, while dinner was rather disappointing, with food that seemed mostly pre-prepared or frozen.

Overall, a nice family-friendly hotel with great facilities, but improvements in service and food quality would make the experience much better.

2026-11-01 • via Nuitee
M
Michael • extended_group • at
9
Pros:

Perfektes Kinderhotel super Lage zur Therme nett und sauber

Cons:

Essen über dem Durchschnitt aber könnte man verbessern

2026-11-01 • via Nuitee
U
Ulrike • couple • at
10
2026-10-31 • via Nuitee
A
Alexandra • extended_group • at
8
Pros:

Super für Kinder, tolle Lage, E wird viel geboten.

2026-10-30 • via Nuitee
N
Nicole • extended_group • de
8
2026-10-30 • via Nuitee
K
Kissi • couple • at
10
2026-10-30 • via Nuitee
P
Patrick • family_with_children • at
4
2026-10-30 • via Nuitee
E
Elisabeth • family_with_children • at
7
Cons:

Das Zimmer war gegenüber vom lift. Das war den ganzen Tag Recht laut

2026-10-30 • via Nuitee
A
Andrea • extended_group • at
8
2026-10-30 • via Nuitee
T
Treffner • extended_group • at
9
2026-10-29 • via Nuitee
C
Carina • solo_traveller • at
9
2026-10-29 • via Nuitee
S
Sabine • family_with_children • at
6
2026-10-28 • via Nuitee