Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Hard mattresses

Categories

Cleanliness
9.11
General sentiment from reviews indicates cleanliness is satisfactory.
Service
9.58
Several reviews highlight friendly and helpful staff.
Location
9.32
Location mentioned multiple times as a positive aspect.
Room Quality
9.07
Rooms are described as spacious and well-furnished.
Amenities
8.9
Amenities like breakfast were noted as good quality.
Value for Money
9.06
Overall value considered good based on positive reviews.
Food and Beverage
9.11
Breakfast variety and quality positively remarked on.
Overall Experience
9.48
Overall experience expressed positively across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:59

Property Description

Historic Charm and Central Location

Spectacular Views from Every Room

Convenient Amenities and Services

Experience the historic charm of the three-and-a-half-star Hotel Ontario, with a 150-year tradition overlooking the famous Mill Colonnade in the heart of Karlovy Vary. Wake up to spectacular views of the city or lush greenery from every room. Enjoy the convenience of spacious accommodations equipped with a seating area, flat-screen TV, wardrobe, fridge, and kettle. Benefit from a camera-guarded private car park and pet-friendly policy. Indulge in a buffet breakfast and explore nearby restaurants, cafes, mineral springs, and spas just steps away. Book now for a memorable stay at Hotel Ontario.

Important information:

Please note that American Express cards can be used only in the reservation process, they cannot be accepted as a payment option on site.

Please note that after official check-in time, late check-in fee may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 8 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    People 17 years old and over stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.2
Based on 2220 reviews
Cleanliness: 9.11
Service: 9.58
Location: 9.32
Room Quality: 9.07
Amenities: 8.9
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.48
M
Michael • couple • cz
9
2026-06-06 • via Nuitee
E
Elzbieta • couple • pl
10
Pros:

Śniadanie bardzo smaczne,urozmaicone. Hotel świetnie położony, pokoje czyste. Polecam

2026-06-05 • via Nuitee
R
Robert • solo_traveller • at
10
2026-06-03 • via Nuitee
R
Roland • solo_traveller • de
10
Pros:

SUPER Lage, Ausstattung rustikal aber für ein Kurort welcher schon Jahrzehnte besteht auch völlig in Ordnung und akzeptabel.

Cons:

Zentrale Lage

2026-06-03 • via Nuitee
V
Victor 3105 • solo_traveller • de
10
Pros:

Тихое место, прекрасный вид из окна, хороший завтрак , чистый, уютный номер.

2026-06-03 • via Nuitee
G
Gertraud • extended_group • de
10
2026-06-02 • via Nuitee
A
Angela • solo_traveller • de
9
Empfehlenswerte Unterkunft
Pros:

Zentrale, ruhige Lage, geräumige Zimmer, hoteleigene Parkplätze ohne Aufpreis

2026-06-01 • via Nuitee
D
Dariusz • couple • pl
10
Pros:

Lokalizacja, niesamowicie przyjemna obsługa, dobre śniadania. Spory również był pokój.

Cons:

Brak

2026-06-01 • via Nuitee
W
Wojciech • solo_traveller • pl
10
Pros:

Apartament 13 jest olbrzymi I ma wszystko co jest w mieszkaniu, kuchenka, zmywarka, mikrofala.... można tu mieszkać na stałe. Widok z okien wspaniały, a pod oknami śpiewają ptaki.

Cons:

Wszystko mi się podobało.

2026-06-01 • via Nuitee
S
Sieglinde • couple • at
8
Preis Leistung ist top!
Pros:

Fantastische Lage mit wunderschönen Blick auf die Altstadt und sehr ruhig.

Cons:

Beim Duschen gab es nur heißes oder kaltes Wasser.

2026-05-31 • via Nuitee
E
Eva • extended_group • cz
10
Pros:

Vřele doporučuji, vše skvělé!

2026-05-31 • via Nuitee
L
Lýdie • couple • cz
8
2026-05-31 • via Nuitee
S
Susanne • couple • de
10
Pros:

Sehr angenehmer Aufenthalt, sehr freundliches Personal, sauber und Parkplatz vor der Tür.

2026-05-31 • via Nuitee
E
Ella • couple • de
10
Empfehlenswertes Hotel in bester Lage in Karlsbad
Pros:

Dies ist ein schönes Hotel mit gutem Service. Das Personal ist sehr freundlich. Wir waren positiv überrascht von der Größe des Zimmers. Das Frühstück war gut und bot eine gute Auswahl. Wir hatten einen entspannten und erholsamen Kurzurlaub und würden dieses Hotel jederzeit wieder buchen.

2026-05-31 • via Nuitee
M
Mandy • couple • de
9
Schönes Wochenende
Pros:

Tolle Lage, geräumiges Zimmer, sehr gutes Frühstück, freundliches Personal

2026-05-30 • via Nuitee
M
Michael • solo_traveller • il
6
Pros:

Отель находится в 200 метрах от рыночной колоннады. Хотя спуск/ подьем довольно крутой, но в 150 метрах есть лифт, которым можно спуститься.

Cons:

1. Персонал отеля и служба на рецепшен полностью прекращают работать между 19.00- 7.00. Т.е. вечером- ночью по техническим вопросам обратиться попросту не к кому.
2. Завтрак в отеле более чем скромен.
3. То что невдалеке от отеля есть лифт написано даже на странице отеля. Но нет никаких указателей как к нему попасть сверху, да и с низу в самой рыночной колоннаде вывеску лифта можно увидеть только если стоишь прямо перед ней. К тому же лифт работает до 22.00. Так что не задерживайтесь с прогулками!

2026-05-30 • via Nuitee
N
Nicol • extended_group • de
10
Wunderschön, Erwartungen übertroffen, für kurzen Städtetrip perfekt.
Pros:

Lage ist sehr gut, zentral, dennoch ruhig, bewachter Parkplatz, geräumige saubere Zimmer, gut ausgestattet, Frühstück vollkommen ausreichend und gut, Personal sehr freundlich und diskret. Einfacher Check-in vorab.

Cons:

Doppelbett waren zwei zusammengestellte Betten, bequem, es gibt nichts, was mir nicht gefallen hat.

2026-05-30 • via Nuitee
D
Doreen • couple • de
8
2026-05-28 • via Nuitee
T
Tomáš • couple • cz
10
Pros:

.

Cons:

.

2026-05-28 • via Nuitee
A
A.C.E • couple • nl
10
2026-05-28 • via Nuitee