Children allowed

Facilities

Non-smoking rooms
Family rooms
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Fire extinguishers
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Heating issues
Confusing check-in process
Limited amenities

Categories

Cleanliness
4.83
Multiple reviews indicate issues such as smoke odor and cleanliness in shared bathrooms.
Service
4.3
Confusion in check-in process and lack of personnel noted in several reviews.
Location
6.84
Many reviews highlight the great location near attractions and restaurants.
Room Quality
4.79
Some positive comments about room size and comfort, but issues with temperature and amenities.
Amenities
3.82
Limited mention of amenities with some complaints about TV and heating.
Value for Money
5.28
Rooms are clean and relatively comfortable, but issues with shared facilities may detract from value.
Food and Beverage
5.83
Good dining options nearby were noted, although breakfast was not included.
Overall Experience
4.3
Overall mixed sentiments based on various pros and cons related to service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Comfort in Vesterbro

Convenient Amenities: Hotel Viktoria offers rooms with flat-screen TVs, free Wi-Fi, and private bathrooms with complimentary toiletries. The 24-hour reception ensures guests' needs are always met.

Prime Location: Located in the lively Vesterbro district, guests can easily explore the nearby Tycho Brahe Planetarium, trendy restaurants, bars, and cafes within walking distance.

Nearby Attractions: A short walk from the hotel brings you to the iconic Meatpacking District, Copenhagen Central Station, and the famous Tivoli Gardens.

Experience modern comfort and convenience in the heart of Copenhagen at Hotel Viktoria.

Important information:

Please note that Late check-out after 11.00 until 13.00 comes with a DKK 500 fee.
Early check-in is possible for an additional fee of DKK 350 but subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5
Based on 330 reviews
Cleanliness: 4.83
Service: 4.3
Location: 6.84
Room Quality: 4.79
Amenities: 3.82
Value for Money: 5.28
Food and Beverage: 5.83
Overall Experience: 4.3
S
sedat otok • family_with_children • tr
1
Cons:

Oda soğuktu. Kalorifer yetersizdi.merdivemler hem dar hemde cok dik ,asansor yok.valizleri tasimak zordu..yataklar rahatsızdı. Banyo tavanı delik idi.sicak su yoktu

2026-02-14 • via Nuitee
S
Selma • solo_traveller • za
5
2026-02-13 • via Nuitee
T
Tetiana • couple • pt
1
Cons:

The room was extremely cold, and the heating was not working at all. We contacted the staff asking to resolve the issue, but we were completely ignored.
The toilet and shower were in a terrible, unsanitary condition.
Staying there was impossible, so we were forced to leave the hotel.
Very disappointing experience.

2026-02-10 • via Nuitee
D
Dmitry • solo_traveller • no
10
2026-01-31 • via Nuitee
K
Kasper • extended_group • dk
3
2026-01-21 • via Nuitee
B
Björn • couple • se
4
Älskar Köpenhamn men byter till annat hotell nästa gång.
Cons:

Kallt i rummet, inga extra täcken.
Inga glas i badrummet.
Ett badkar/bubbelkar som det inte gick att stänga bottenventilen på.

2026-01-21 • via Nuitee
A
Agamdeep • couple • dk
10
2026-01-20 • via Nuitee
E
Eirik • couple • no
1
Dritt
Pros:

Ingenting

Cons:

Alt

2026-01-19 • via Nuitee
M
Malan • solo_traveller • fo
1
En helt igennem forfærdelig oplevelse, som jeg ikke vil anbefale til nogen. Jeg turde ikke sove der.
Pros:

Fin beliggenhed. Alt andet var forfærdeligt. Jeg ankom kl. 22, og det var meget besværligt med check-in på en app, der ikke virkede. Fik hjælp gennem telefonen, men det var absolut ikke klart og tydeligt, hvordan jeg skulle gøre, når appen ikke virkede. Jeg kunne faktisk ikke lide noget som helst ved hotellet. Jeg fik kun adgang til lobby'en, fordi en gæst gik ud. Jeg kunne slet ikke komme ind ellers.

Cons:

Det hele var meget dårligt. Jeg var inde på værelset i 10min, hvor jeg brugte tiden på at booke et andet hotel. Der var indelukket, lille og meget dårlig seng. Jeg havde værelse helt oppe i toppen, uden elevator, og jeg skulle slæbe min kuffert hele vejen op. Smalle, skæve trapper, og jeg tør ikke tænke på, hvad der ville være sket, hvis der gik ild i bygningen. Jeg var seriøst bange for at være der og fik et angstanfald, så jeg sov der slet ikke. Jeg turde ikke, for jeg følte mig mega utryg.
Var inde på hotellets hjemmeside senere, og de billeder der er derinde stemmer overhovedet ikke med virkeligheden. Der var intet, der lignede. Lille kan sagtens være godt, men ikke i dette tilfælde. Jeg blev virkelig dårlig af at være derinde.
Jeg kunne heller ikke komme ind på hotellet i starten, da jeg ankom, og jeg kom kun ind i lobby'en fordi en anden gæst gik ud.

2026-01-19 • via Nuitee
M
Mathias • solo_traveller • dk
3
Elendigt hotel
Cons:

Elendig check system med nøglekort på telefonen. Det tog næsten 45 minutter før mit kort virkede første gang og på et andet tidspunkt var jeg låst ude i ca 20 minutter efter jeg vendte retur fra en gåtur.

Håbløs kundeservice hvor det i receptionen skrevet telefonnummer ikke eksisterer. Hotellet er ej heller vendt retur på den akutte henvendelse i jeres chat i forbindelse med at mit kort ikke virkede.

Dertil kommer at alle døre var lavet på en sådan måde at det skal smækkes hård for at lukke helt. Dette giver utroligt meget støj når man prøver at sove.

2026-01-19 • via Nuitee
A
Ali • couple • dk
8
2026-01-19 • via Nuitee
V
Valentin • solo_traveller • bg
2
2026-01-19 • via Nuitee
V
Valentina • couple • se
7
2026-01-19 • via Nuitee
I
Ida • couple • dk
6
Fint
Pros:

Beliggenhed

Cons:

Rengøringen, personalet. Der var ikke gjort rent, personalet gik bare ind på værelset.

2026-01-19 • via Nuitee
A
Alexandra Gabriela • solo_traveller • ro
1
Pros:

I chose the location because it is centrally located.

Cons:

I couldn't sleep, the place is very disturbing, noisy, room 307 very stuffy air I couldn't breathe all night. Being located in the attic it has 2 small windows in the ceiling I tried to open them but spiders fell on me. Very expensive and not at all restful

2026-01-19 • via Nuitee
S
Sivanesan • family_with_children • dk
3
2026-01-19 • via Nuitee
S
Stine • extended_group • dk
3
Pros:

Dejligt at det ligger centralt og sengen var fin.

Cons:

Ringe at der er ét badeværelse/toilet til så mange mennesker. Der var kø hele tiden og man skulle skynde sig for at få adgang til det. Ikke rart når man skal på toilet heller.

2026-01-19 • via Nuitee
M
Mohammad Haitham • couple • de
7
2026-01-19 • via Nuitee
B
Bilal • extended_group • dk
10
2026-01-19 • via Nuitee
D
Dmytro • solo_traveller • ua
3
2026-01-19 • via Nuitee