Hotel Guadalajara

Hotels
8.8 (1481 reviews)
Calle 1 No 13-33 , Buga , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
8.19
Some reviews mentioned issues with cleanliness and maintenance.
Service
9.66
Guests praised the attentive and friendly service provided by the staff.
Location
9.7
The hotel is well-located, close to tourist attractions.
Room Quality
7.65
Some rooms were reported as outdated and not matching photos.
Amenities
8.68
Amenities like the pool were appreciated, but some noted issues with the cost versus features.
Value for Money
8.14
Several reviews indicated that the price was high for the quality received.
Food and Beverage
9.19
Reviewed positively, with guests enjoying the food offerings.
Overall Experience
9.16
Overall, guests had a mostly positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:29

Property Description

Luxurious Amenities and Services

Hotel Guadalajara offers a range of luxurious amenities and services to ensure a comfortable stay for all guests. From private bathrooms and flat-screen TVs in each room to room service and a tranquil spa, guests can indulge in relaxation and convenience throughout their visit.

Convenient Location

Situated in Buga, Hotel Guadalajara provides easy access to nearby attractions and the city of Cali, just a short drive away. Additionally, the hotel offers free Wi-Fi, a business centre, and free private parking on site, making it a convenient choice for both leisure and business travelers.

Relaxing Outdoor Spaces

With an outdoor swimming pool, a garden, and a restaurant on-site, Hotel Guadalajara provides the perfect setting for guests to unwind and enjoy their surroundings. Whether guests prefer a refreshing swim, a peaceful stroll in the garden, or a delicious meal at the restaurant, the hotel offers a relaxing escape for all.

Experience luxury, convenience, and relaxation at Hotel Guadalajara - book your stay now!

Important information:

Please note the property cannot provide a receipt billed to companies, only to guests.

Please note In case of making 3 or more reservations, special conditions apply. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Breakfast not included for younger children staying free, with their parents or guardians using existing beds. Breakfast for children is available at an extra cost.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA taxes; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1481 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.16
L
Luis Fernando • solo_traveller • co
10
2026-07-09 • via Nuitee
J
Jonathan • family_with_children • co
10
2026-07-09 • via Nuitee
D
Daniela • family_with_children • co
10
Si vas a buga, te debes alojar aquí.
Pros:

El hotel es hermoso, creo que las fotos no le hacen justicia. Es supremamente central, todo queda cerca. El restaurante es delicioso y las personas que atienden muy amables.

Cons:

Los recepcionistas tienen oportunidad en la atención.

2026-07-08 • via Nuitee
M
Micaela Gardos • extended_group • co
9
2026-07-07 • via Nuitee
A
antonio • solo_traveller • co
10
Pros:

La atencion de antonio

Cons:

Nada todo estuvo excelente

2026-07-07 • via Nuitee
V
VICTOR JAVIER • couple • co
8
2026-07-06 • via Nuitee
G
Gonzalez Romo • solo_traveller • co
10
2026-07-05 • via Nuitee
G
gloria • family_with_children • co
10
2026-07-04 • via Nuitee
C
CRISTIAN • solo_traveller • co
10
Volveremos pronto
Pros:

Las camas y almohadas, muy comodas. El desayuno excelente

2026-07-03 • via Nuitee
K
Katerine • solo_traveller • co
10
Pros:

Excelente servicio muy acogedores las instalaciones

Cons:

Todo estuvo muy bien

2026-07-03 • via Nuitee
D
Danny Myriam • solo_traveller • co
10
Pros:

Los servicios y el desayuno.

Cons:

Todo OK.

2026-07-03 • via Nuitee
G
Granados • solo_traveller • co
8
2026-07-03 • via Nuitee
R
Ro • solo_traveller • co
6
Pros:

The place is absolutely gorgeous.! people very kind and accommodating

Cons:

It was a school function early in the morning during breakfast time. The saloon was right next to the breakfast area. It was very noisy and busy with microphone and sort of music to celebrate the awards. That definitely disrupted the peace for a good breakfast meal.

2026-06-30 • via Nuitee
C
Catalina María • solo_traveller • co
10
2026-06-20 • via Nuitee
A
Angarita Forero • couple • co
10
Excelente
2026-06-20 • via Nuitee
F
Forero • family_with_children • co
8
Pros:

Es maravilloso, lindo, muy buena relación calidad precio.

Cons:

Sugiero mejor atención de parte del personal, en la recepción la señora atiende de mal genio, en las zonas comunes es difícil recibir atención de los meseros. Las instalaciones y el concepto es demasiado bueno, prestar más atención a la atención y servicio.

2026-06-19 • via Nuitee
A
ABELARDO ENRIQUE • solo_traveller • co
7
Pros:

La ubicación y el buen trato del personal.

Cons:

El desayuno bufet muy limitado.

2026-06-16 • via Nuitee
N
Nideth Jeraldinne • solo_traveller • co
10
2026-06-15 • via Nuitee
L
LADY JOHANA • extended_group • co
10
2026-06-15 • via Nuitee
N
Natalia • family_with_children • co
10
La mejor opción para hospedarse en Buga.
2026-06-12 • via Nuitee