MAYFAIR Darjeeling

Hotels
•
Independent
8.8 (50 reviews)
The Mall, Opp. Governor House, Darjeeling, West Bengal, 734101 , Darjeeling , IN
91-0354-2256376

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Fitness facilities
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent location and mountain views
Heritage ambience and gardens
Friendly, attentive staff
Good breakfast and tasty food
Well-maintained property and cleanliness
Amenities: library, games area, heaters, hot water bottles
Cons:
Some rooms dated, draughty or with privacy issues
Noise between adjacent rooms; many steps
A guest reported being served non-vegetarian food despite requests
Perception of being overpriced/overrated by some guests
Minor facility issues: public toilet in lobby and bar access in library
Breakfast/dinner buffet could be more lavish

Categories

Cleanliness
9.2
Multiple guests described the property as 'very clean' and 'exceptionally maintained' with good detailing.
Service
9.1
Staff frequently praised as polite, friendly and attentive; however one serious service failure was reported (non-vegetarian served despite requests).
Location
9.4
Consistently praised as an excellent spot — hill-side, walking distance to Mall Road and great views of the mountains.
Room Quality
8
Mixed feedback: some suites were perfectly appointed with good showers and heaters; other rooms described as old, draughty, noisy or with privacy issues.
Amenities
9.2
Strongly positive mentions for library, games area, hot water bottles, open fire and well-kept gardens; minor critiques about lobby public toilet and bar access in the library.
Value for Money
7.6
Several guests enjoyed the stay, but at least one guest explicitly called the hotel 'overpriced and overrated' and noted dated infrastructure.
Food and Beverage
8.9
Breakfast and food were praised as good to excellent by many; a few comments asked for more lavish buffets and one guest reported a serious dietary error.
Overall Experience
9
Majority of reviews describe a lovely, cozy and highly recommended stay ('must visit', 'excellent stay'), offset by an isolated very negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-21 20:37

Property Description

Experience unparalleled comfort and elegance at MAYFAIR Darjeeling, your perfect retreat in the mountains.

Indulgent Spa Services
Unwind at our full-service spa offering luxurious massages, body treatments, and rejuvenating facials designed to pamper your senses and dissolve stress.

Exquisite Dining Options
Savor culinary delights at Magnolia, our renowned Asian restaurant, or enjoy casual fare at the café. With 24-hour room service and a vibrant bar/lounge, culinary experiences are just a moment away.

Comfortable Accommodations
Stay in one of our 53 uniquely decorated rooms, each equipped with modern amenities, complimentary Wi-Fi, and private bathrooms featuring designer toiletries for an exceptional stay.

Escape to serenity and adventure at MAYFAIR Darjeeling—book your stay today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 50 reviews
Cleanliness: 9.2
Service: 9.1
Location: 9.4
Room Quality: 8
Amenities: 9.2
Value for Money: 7.6
Food and Beverage: 8.9
Overall Experience: 9
A
Ashok Kumar • couple • in
8
Will come again
Pros:

Everything

Cons:

Nothing

2026-07-01 • via Nuitee
R
Rupesh • extended_group • in
7
Pros:

Location

Cons:

Small rooms and very small toilets

2026-06-30 • via Nuitee
M
Mita M. • family_with_children • in
8
Overall good location and friendly staff.
Pros:

Loved the courteous and ever smiling staff.

Cons:

I wished the room was more airy and brighter. We felt a little suffocated and clostrophobic. We had a family room and paid a decent amount I feel 😊

2026-06-29 • via Nuitee
V
Vikrant • family_with_children • us
7
2026-06-23 • via Nuitee
D
Disha • solo_traveller • in
1
2026-06-19 • via Nuitee
A
Antim • couple • in
8
Must visit
Pros:

Location and feel

Cons:

On the road and too much space

2026-06-15 • via Nuitee
N
Nikhitha • solo_traveller • in
10
2026-06-15 • via Nuitee
S
Shadab • couple • in
10
2026-06-10 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-06-07 • via Nuitee
E
Estalita • couple • in
10
Lovely and cozy stay
Pros:

Location and Facilities

Cons:

Nothing to comment

2026-05-31 • via Nuitee
V
Vrunda • family_with_children • in
10
2026-05-29 • via Nuitee
S
Santosh • family_with_children • in
10
Very nice
Pros:

Everything

Cons:

Nothinf

2026-05-28 • via Nuitee
S
Subhrajit • family_with_children • in
10
2026-05-26 • via Nuitee
T
tubaiz • solo_traveller • ae
9
2026-05-18 • via Nuitee
R
Rishabh Ravi • family_with_children • sg
10
2026-05-18 • via Nuitee
M
Mohit • couple • in
9
2026-05-17 • via Nuitee
R
Remya • family_with_children • in
10
Pros:

Location was good, staff were very polite and caring.

2026-05-16 • via Nuitee
V
VIJAY • extended_group • in
5
Pros:

Exterior only

Cons:

Rooms are very old

2026-05-14 • via Nuitee
A
Amit • couple • us
10
2026-05-02 • via Nuitee
M
Manjiri • family_with_children • in
10
Serene and beautiful
Pros:

property is located at an amazing spot - they have done it very well - so much greenery - small game tables are a fantastic add to bring back the child in you ! breakfast offering were brilliant as well! Walking distance to the mall road and in about 100 yards in the view point for Kanchendongzha mountain

Cons:

My room window opened in an alley with other houses directly opposite - this is the only thing i dint like - i had keep the curtains closed to maintain privacy

2026-05-01 • via Nuitee