Pets allowed

Facilities

Free breakfast
Full-service spa
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Good price
Friendly staff
Lovely views
Cons:
Limited breakfast options
Expensive amenities

Categories

Cleanliness
8.31
The hotel was bright, spacious, and very clean.
Service
8.28
The reception staff were very friendly and helpful.
Location
7.32
Location is central but crossing the busy road can be challenging.
Room Quality
8.27
Room 211 had lovely views of Mt. Vesuvius.
Amenities
6.8
The spa is expensive, and breakfast lacked variety with cheap ingredients.
Value for Money
7.76
On the whole very good for the price.
Food and Beverage
6.31
Breakfast was basic and limited in choice.
Overall Experience
7.78
The stay was enjoyable, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:38

Property Description

Pamper yourself in the heart of Pimonte at Resort Sant'Angelo & Spa, where luxury meets relaxation.

Rejuvenating Spa Experience
Indulge in expert massages, luxurious body treatments, and revitalizing facials at our full-service spa, perfect for unwinding after a day of exploration.

Culinary Delight
Savor authentic Mediterranean cuisine at Il Poeta, featuring stunning garden views. Enjoy the convenience of Room Service and unwind with a refreshing drink at our poolside bar.

Modern Comforts
Retreat to one of our 90 elegantly designed air-conditioned rooms, complete with rainfall showerheads and complimentary Wi-Fi, ensuring a relaxed and connected stay.

Elevate your vacation and experience the charm of Resort Sant'Angelo & Spa—book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 8

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 89 reviews
Cleanliness: 8.31
Service: 8.28
Location: 7.32
Room Quality: 8.27
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 6.31
Overall Experience: 7.78
Q
Q1879BPandreas Friends getaway
8
Ideal for what we needed
Pros:

Really didn’t know what to expect when we booked this. We chose here as it was offered at a good price and location looked central to everything we wanted to do during our 5 day stay. Reading the reviews beforehand confused me as they varied so much. The hotel was bright, spacious and very clean but did lack atmosphere. The reception staff were very friendly and helpful and after reading the other reviews l was worried that they would be pushing tours etc but we experienced nothing like this at all. We had room 211 and it had lovely views of Mt. Vesuvius. The breakfast was basic and low budget in places but we didn’t mind as we knew we would be out for the day eating rich, luxurious food! The view of the hills from the far end of the dining room was beautiful but for some reason they wouldn’t allow you to use this area for breakfast. They had it all set up for the evening and made you sit at the other end. The staff at breakfast were polite but not engaging in the slightest and stood around at the edge most of the time. I just couldn’t understand why they didn’t let you use one end and just set it up at the end for the evening. It would have made breakfast slightly more enjoyable. We didn’t use the pool but took a look and it looked clear and clean. The road that everyone refers to outside is indeed busy and you have to be quick and alert to cross. I certainly wouldn’t recommend this for people with kids or the elderly. There is no way that you could walk to anywhere from the hotel, we had a hire car and had no problem parking at the hotel each night. The nearby restaurants were great. Particularly La Quiete. Tiny annoyance was the huge double wardrobe in our room that had only 5 ropey coat hangers in it. On the whole very good for the price.

2025-10-16 via Tripadvisor
L
lgmilner Couples Skipton, North Yorkshire, England
6
Has potential to be better
Pros:

Starting with the positives the view is lovely looking out to the bay if Naples,and it's quite!! apart from the love of car hones being so close to the road.
The not so good point's, the breakfast limited in choice using cheap ingredients, mainly the cereals, fruit juices and the worst coffee machine I've seen. The lack of any interest in "the customer experience" is totally lost in the restaurant and the bar,a lonely piano sits waiting for use .But there's always the rather expensive spa experience at €30 per person per hour for the very basic jacuzzi and steam room, anything further fleeces you even more.
The internet is not so good any found that it was better to use my Euro roaming from the UK,
This was a shame as this hotel could improve if they brought some gumption into this establishment.

2025-10-07 via Tripadvisor
R
R2761FHkates Solo travel
2
Remote, Unwelcoming, and Not Worth the Cost
Pros:

Remote, Unwelcoming, and Not Worth the Cost

I stayed at the Hotel Santangelo Resort & Spa from 11–15 September 2025, and it was one of the most disappointing hotel experiences I’ve had.

Although I chose this property for its price and supposed proximity to local sites, it turned out to be extremely remote. Walking anywhere is unsafe—the roads are narrow, with no consideration for pedestrians. I am able‑bodied, but anyone with mobility issues should avoid this location entirely.

I booked a superior room with a balcony but was given one with only a bi‑fold window. The room itself was clean and the bathroom acceptable, but the fridge barely worked (a bottle of water took over six hours to chill), and requests for something as simple as ice were refused.

The hotel constantly pushed guests to book meals and spa services. The restaurant was often filled with conferences or locals, the menu was repetitive and overly “fine dining,” and asking for something simple like pizza was frowned upon.

While the cleaning and grounds staff were friendly, the reception staff were rude, dismissive, and spoke little English—every request felt like an inconvenience, so I eventually stopped asking.

If you’re hoping to use this as a base for Sorrento, Capri, or the Amalfi Coast, think again. The winding roads make every journey exhausting, and travel sickness tablets are practically essential. The pool was freezing and almost always empty, and the sister hotel across the road meant crossing a dangerous street just to get food or drinks.

As a solo traveller, I was glad my stay was only four nights. I even missed breakfast twice due to early tours, and no packed lunch was offered. Between the constant fireworks, the unwelcoming atmosphere, and the lack of basic hospitality, I cannot recommend this hotel. If you want remote, this might suit you—but otherwise, avoid it.

2025-09-16 via Tripadvisor
G
gavinpF1564ZD Couples
10
Pleasant remote quiet
Pros:

Very good hotel and amenities. Remote, excellent views, perfect for a quiet getaway. Vehicle hire recommended if you want things to do. Staff very nice and helpful.

2025-08-29 via Tripadvisor
B
Betty
10
Pros:

Peaceful friendly food excellent personnel amazing, only one problem transportation but front desk was always ready to help and solve the issue. Incredible vacation unforgettable experiences thank you Expedia

2025-08-12 via Nuitee
G
Gisela family
10
Pros:

Schickes kleines Hotel, guter Ausgangspunkt zur Erkundung der Amalfiküste mit seinen Sehenswürdigkeiten. Ganz klare Empfehlung

2025-07-31 via Nuitee
J
Justine
8
Pros:

Les extérieurs de l’hôtel sont très bien entretenus. Les chambres sont un peu plus dans une déco ancienne, mais très propres. En revanche, le petit déjeuner n’est pas très diversifié et le service laisse à désirer. Nous n’avions même pas fini de prendre le petit déjeuner que toutes les 2 minutes, il venait à notre table pour débarrasser.

2025-07-22 via Nuitee
P
Paola
8
Bien en general
Pros:

Buena experiencia, limpio y la gente muy amable. El unico problema es que a veces se escucha mucho ruido.

2025-07-10 via Nuitee
N
ninanH1242QR Family
10
Wonderful 4 nights away with staff ready to make your stay unforgettable !
Pros:

We spent 4 nights at this wonderful hotel. The food was excellent and all the staff couldn't do enough for you. The reception staff especially Maria were wonderful, helping us arrange trips, where we were collected direct from hotel and able to visit Positano, Amalfi and Capri.
We wouldn't hesitate to recommend this hotel.

2025-06-30 via Tripadvisor
J
johanne
10
Beautiful resort in the mountain
Pros:

This was the pwrfect spot to relax after the stress of Almafi and Positano. The installation are vera confortable. The view is fantastic and the staff perfect. Tks for this nice get away

2024-10-14 via Nuitee
N
naomisyred Couples Auckland Central, North Island
10
A slice of heaven
Pros:

We stayed 3 nights. It was so easy to relax there either by the pool or on our terrace.
The spa facilities look awesome.
The staff are very helpful.
The location is stunning. Food was great with amazing views from the dining room.
It's an easy drive to Pompeii.
Would highly recommend.

2024-09-22 via Tripadvisor
V
Verified traveler
10
Pros:

Very nice and clean place breakfast was outstanding

2024-09-18 via Nuitee
T
tanios partner
8
Pros:

Good property, friendly staff and owner food is good but in general needs more attention from management as property has very good potential

2024-09-08 via Nuitee
M
Michele
8
Hotel in collina.....
Pros:

Trovandomi in provincia di Napoli per lavoro con un caldo torrido, ho deciso di andare in una zona collinare al fresco pertanto, sono stato in questo hotel seguendo le recensioni e l'ottimo rapporto qualità prezzo. Tutto è stato come volevo, ma in una struttura a 4**** mi aspetto di trovare in camera, la cassaforte per poter andare in tranquillità alla SPA oppure a fare un bagno in piscina. E a proposito della piscina: troppi schiamazzi di ragazzini che giocavano a palla in acqua e facevano ripetutamente tuffi. (non è di certo un relax) - a presto..!!!

2024-08-16 via Nuitee
L
Lizzy272013 Solo travel
6
Nice hotel - expensive transfer
Pros:

Taxi to hotel 180 euros.
When I arrived, I was told that my room was over the road - not just any road, but a busy, windy, dangerous road. I expressed my concerns and 'Rita' the lovely hotel receptionist found a room for me within the hotel.
I had booked bed and breakfast. The food was average - cereals, bacon, bread, cold meats (2 types) and cheese (1 type). Unfortunately no fruit. A La Carte menu which did not change. The chef cooked some complimentary starters.
The hotel itself was very clean and towels changed regularly. Lovely, polite staff who made everyone feel welcome.
An outdoor pool which was really nice, although small. Extra charge of 30 euros to use the Spa facilities and extra for treatments.

2024-08-08 via Tripadvisor
L
lucaaK7630PK Business
10
Ideal retreat for nature and relax close to Naples
Pros:

This hotel is a fantastic option, just 40 minutes from Naples and well-connected to Pompeii, Herculaneum, and Mount Faito, making it ideal for hiking throughout the year. The SPA is excellent, with a new section expected to open by the end of 2024, and the dining experience is outstanding, featuring local delicacies. It's my go-to spot for unwinding, enjoying the natural surroundings, and indulging in great food.

2024-07-27 via Tripadvisor
J
juliewoods63 Friends getaway gb
6
Wouldn’t stay there again .. extremely disappointed .
Pros:

The hotel is in need of renovation in some areas and the pool needs to be retiled and sealed.
The room was basic , even though we paid for a superior room with balcony . There isn’t any furniture on any balcony , so nowhere to sit out and enjoy the views . The air con couldn’t be regulated at all . The bathrooms are old and tired , Our ‘mini bar’ was just a small fridge ,,, no drinks in it , no water provided in the rooms and no tea/coffee making facilities in the room .
The room was a decent size , the bed was ok . There was a wardrobe with coat hanger and when we asked for more , we got 4 . There are no drawers to put anything in . The TV is extra small , with intermittent WiFi .
Breakfast was appalling .. little choice and not much . Poolside bar food was terrible .
The hotel is out of the way , so a vehicle is needed . There is nothing close by . The hotel provide a driver but it’s very expensive .
Lots of steps so not good for anyone unsteady on their feet .
Very expensive for so little. Definitely not a 4 * .
Wouldn’t stay there again !!

2024-07-18 via Tripadvisor
T
trippers087 Solo travel gb
8
Boutique hotel with stunning views
Pros:

A boutique type hotel set on road out of Pimonte. Described as 4* and challenged by other reviewers though I think that currently whilst they are completing their upgrades and renovations it is more of a solid 3+ * and will be the 4* shortly (check-out those basement toilets already finished - stylish beyond belief !)
Recommend a car as the buses are not to be relied upon.
Beautiful views all around this serene hotel which can be enjoyed whilst dining and outdoor relaxing.
Cool and classy feeling decoration in reception and dining interiors and a small but adequate pool. The rooftop Vesuvius Terrazza is amazing. As mentioned, some works ongoing /to be completed but did not experience any particular excess noise.
Some rooms (those not upgraded yet) are plainer than others so make your best budget choices when booking. Their Donna Carmel annexe across the road seems to have already been upgraded and is a suitable alternative if main building doesnt fulfill room requirements. The plentiful and shaded parking area is over here also.
Everything very clean, tidy and attractive with happy cleaning staff working all day.
Breakfast is a little underwhelming compared to other hotels but the main restaurant offers food that exceeds expectations each time.
Most lovely staff, professional reception and waiters.
Did experience one or two issues which I will not expand upon except to say that :
what is important is that they sorted it all out as quickly as possible, which is the sign of a good hotel. ''Stuff'' happens !
Overall a nice stay away from the touristy part of Italy.

2024-07-18 via Tripadvisor
G
Grecia partner
10
Pros:

Everything about it was beautiful. The staff was amazing, so kind and attentive. We loved our stay

2024-07-17 via Nuitee
A
Arthur family
10
Pros:

The service of all the staff, the facility, and the food was outstanding. Will definitely come back to this hotel. Special thanks to Antonio and Maria and Zoomie from the front desk, Antonio, Franchesco, JR and Rafaelo at the restaurant. Bravo Zulu to you all and you made our stay in Italy memorable!

2024-07-13 via Nuitee