KTM Resort

Hotels
•
Independent
7.8 (71 reviews)
JL. Kolonel Soegiono, TG Pinggir - Sekupang, Batam, Batam Island, 29422 , Batam , ID
62-778-323700

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Facilities

Meeting rooms
Free WiFi
Luggage storage
Sauna
Wheelchair accessible
Snorkeling nearby
Breakfast available (surcharge)
Front desk (limited hours)
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Peaceful environment
Variety of amenities
Cons:
Food quality could improve
Inconsistent room views

Categories

Cleanliness
6.55
Breakfast could be improved with more choices. Most of the meals were cold, not warm even.
Service
8.55
Standard quality for this hotel tier.
Location
8.55
The facility is big, with a lot of options to roam around and spend the day.
Room Quality
7.55
Not all rooms are with a great view; however, the beds were very soft.
Amenities
8.05
Pool bar is great with many options for drinks and finger foods.
Value for Money
8.55
Food outside is not expensive and is better than what's offered onsite.
Food and Beverage
6.05
The food is not so good if you order there; most meals were cold.
Overall Experience
8.55
A peaceful and restful location, ideal for a break.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:09

Property Description

Welcome to KTM Resort, a serene seaside getaway in Batam, where relaxation meets convenience.

Recreational Oasis
Rejuvenate your senses with our outdoor pool and sauna, inviting you to unwind in a tranquil environment. Engage in leisure activities or just bask in the sun.

Culinary Delights
Savor exquisite meals at our two on-site restaurants, or enjoy the comfort of room service during limited hours. Start your day right with our daily to-go breakfast options available from 7:00 AM to 10:00 AM.

Unmatched Convenience
Experience seamless travel with our complimentary area shuttle service, ensuring you stay connected to nearby attractions. Our fully equipped rooms feature essential amenities including refrigerators, minibars, and complimentary Wi-Fi to keep you comfortable.

Don’t miss out on your perfect getaway—book your stay at KTM Resort today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 71 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 6.05
Overall Experience: 8.55
F
Frank • solo_traveller • nl
9
2026-05-10 • via Nuitee
J
Jiajia • family_with_children • cn
3
Pros:

Team is vey good. Everyone is polite warm and happy to provide help. Also service is good

Cons:

The room is not clean. Especially the bed. I did not notice until we get back my daughter has all rashes in her back and suspect there are bed bugs in the room

2026-05-10 • via Nuitee
S
Siddhi • extended_group • sg
10
2026-05-07 • via Nuitee
J
Jonathan • solo_traveller • sg
10
Lovely resort for family
Pros:

Love the ambience

Cons:

The heat, missing beach activities

2026-05-07 • via Nuitee
K
Khairi Azlan • couple • my
9
Exactly the kind of calm and relaxation we needed, plus amazing staff with quick and helpful responses.
Pros:

Exactly the calm and relaxation we needed.Spacious rooms 🫰

Cons:

It would be great to have a hook or rack to hang towels in the toilet n shower.

2026-05-06 • via Nuitee
S
Selvarani • extended_group • sg
6
It was good to get away from the madding crowd.
Pros:

Staff were great, breakfast was lovely wide range of dishes.Also loved how the mobile squad whisked us from the lobby from our rooms and vice versa.

Cons:

A shuttle service to the city centre would be nice, some resorts offer free shuttle to the city at specific times in the day.

2026-05-02 • via Nuitee
B
Benjamin • couple • de
9
Das Hotel war sehr sauber mit gutem Service, jedoch an einigen Teilen der Anlage etwas veraltet.
Pros:

Das Personal war äußerst freundlich und zuvorkommend.

2026-05-02 • via Nuitee
B
Bart Jan • family_with_children • nl
10
Pros:

Personeel en locatie

2026-04-28 • via Nuitee
M
Manuel • solo_traveller • at
10
2026-04-22 • via Nuitee
J
Jo • family_with_children • au
9
2026-04-15 • via Nuitee
E
Eric • extended_group • sg
9
Overall it was a very good trip. All my family members enjoyed the stay very much
Pros:

It came with a sea view. Very nice

Cons:

Alittle far from the centre

2026-04-05 • via Nuitee
T
Thajun • family_with_children • sg
9
Pros:

As usual quite place to spend time.

Cons:

The restaurant menu still the same. Could twig a bit in their menu.

2026-04-05 • via Nuitee
S
SUNG HYUN • family_with_children • sg
8
Cons:

All staff were very kind but it took a long time to get requested items. Also wine selection can be improved for future customers who may want them.

2026-04-05 • via Nuitee
M
Mohamad Hairi • couple • my
10
Pros:

Staff sangat baik, tempat selesa

2026-03-30 • via Nuitee
S
Surbhi • couple • sg
9
2026-03-29 • via Nuitee
S
STEPHEN • couple • gb
8
2026-03-28 • via Nuitee
P
Patrick • family_with_children • nl
9
Heel relax ,comfortable , lekker ontbijt en mooi omgeving
Pros:

Wij hebben villa met 2 slaapkamers. Het is heel ruim. Airco werk heel goed. Lekker bedden.

Cons:

De badkamer is verouderd. Geen warm water.

2026-03-28 • via Nuitee
I
Ina • family_with_children • no
8
Very friendly staff, everything was clean and the view was amazing.
Pros:

The staff was extremely friendly. There was a nice bar by the ocean, and the food was really good. The SPA treatments were relaxing, and it had a good atmosphere. A buggy drove us around the resort.

Cons:

For some reason there was only one hook in the entire cabin, so it was only possible to hang one towel in a two persons cabin. No place to dry your swimwear. There were only 16 sunbeds by the pool for such a big resort. The maintenance by the ocean could be better.

2026-03-25 • via Nuitee
M
Mega • family_with_children • my
8
2026-03-25 • via Nuitee
D
Dolma • family_with_children • sg
8
2026-03-24 • via Nuitee