Budget Hotel Neutraal

Hotels
5.8 (1967 reviews)
Damrak 8 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Limited amenities

Categories

Cleanliness
3.95
Multiple reviews mention unclean rooms and hygiene issues, indicating poor cleanliness.
Service
7.45
The staff is noted as friendly and helpful, providing good service despite other issues.
Location
8.95
Several reviews praise the great location near the central station.
Room Quality
3.95
Reviews indicate dissatisfaction with the room quality, mentioning small beds and furniture issues.
Amenities
5.45
Amenities are limited, with mixed feedback; positive mentions of tea and coffee availability.
Value for Money
5.95
Due to the issues mentioned, the value for money is average at best.
Food and Beverage
4.95
Breakfast availability is limited, which negatively impacts the experience.
Overall Experience
5.75
Overall experience reflects significant negatives balanced by good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:37

Property Description

Central Location in Amsterdam
Budget Hotel Neutraal is conveniently situated on the bustling Damrak, just a stone's throw away from Amsterdam Central Station. With Dam Square and the Royal Palace within walking distance, guests can easily immerse themselves in the vibrant heart of the city.

Convenient Transportation Options
The hotel's proximity to Amsterdam Central Station provides easy access to the city's extensive transportation network. From metro to tram to bus services, guests can effortlessly explore popular attractions like Museum Square, Leidseplein, and Chinatown.

Nearby Attractions
Within minutes, guests can reach iconic landmarks such as Chinatown, the red-light district, and the historic Anne Frank House. With a prime location and a range of nearby attractions, Budget Hotel Neutraal offers a perfect base for an unforgettable Amsterdam experience.

Book your stay at Budget Hotel Neutraal now for a memorable Amsterdam getaway!

Important information:

Credit card pre authorization

The hotel will make pre authorization for the card.
Before the arrival time (Between 2 weeks) just for the first night.
If the card did not work for the preauthorization the hotel will ask to cancel the reservation.
The payment have to be at the hotel on the arrival date in cash or card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 7.50 per hour.

Location

Guest Reviews

5.8
Based on 1967 reviews
Cleanliness: 3.95
Service: 7.45
Location: 8.95
Room Quality: 3.95
Amenities: 5.45
Value for Money: 5.95
Food and Beverage: 4.95
Overall Experience: 5.75
I
Ines • couple • be
3
Sale
Pros:

Le chat de la réception

Cons:

La saleté et le personnel

2026-02-12 • via Nuitee
A
Alperen • couple • tr
5
2026-02-12 • via Nuitee
M
Mariana • solo_traveller • br
1
Pros:

Nothing

Cons:

Rooms are dirty, the whole hotel smells cigarette, there are unorganized stuff in the middle of the corridors, the room is very old and seems to have no maintenance. The price is very high for a place like that. There are other options with the same price, in the same location far better than this hoStel.
It seems to me it was a Hostel, not a hotel.
Bad experience.

2026-02-12 • via Nuitee
M
Matthias • solo_traveller • de
8
Musste wegen verpassten Anschluss kurzfristig in Amsterdamm unterkommen.
Pros:

Der 24 Stunden Check In ist sehr angenehm Wegen einer fünf stündigen Flugverspätung konnte ich in Amsterdamm die Anschliussverbindung nicht erreichen und war auf ein Hotel angewiesen, bei dem ich auch nach 00 Uhr noch in mein Zimmer gelangen kann. Dieses klappte hervorragend.

2026-02-11 • via Nuitee
A
Abi • couple • gb
9
Pros:

No one else on our floor so the bthroom was basically private for just our use

2026-02-10 • via Nuitee
L
Legros • couple • be
7
J’ai passé un très bon moment, sauf dans la chambre et la douche à cause de toutes ces moisissures ou sinon le personnel
Pros:

Proche de toute commodité.
J’ai bien dormis

Cons:

Dans les douches il n’y a rien pour accrocher ses affaires directement après la porte c’est la douche et la porte est gondoler de moisissures vu qu’elle est en bois et qu’elle est directement avec le pommeau de douche dessus!
Dans la chambre, il y a aussi plein de moisissures, et la tringle de rideau ne tient à peine j’ai dû la remettre une ou deux fois.

2026-02-09 • via Nuitee
A
Ayah • couple • ps
8
Pros:

The location is great, the staff are kind and friendly

2026-02-08 • via Nuitee
R
RAUFA • solo_traveller • il
1
Pros:

Its good location but its not clean hotel and the bathrooms has alot of cigarette in the bathroom and not good beds and also not comfortable rooms

2026-02-08 • via Nuitee
K
Kerry • couple • gb
4
2026-01-30 • via Nuitee
K
Kelsang • solo_traveller • nl
5
2026-01-29 • via Nuitee
A
Ainni Klaire • couple • fi
10
2026-01-27 • via Nuitee
Z
Zilola • family_with_children • nl
2
Pros:

Ничего

Cons:

Душ нет в комнате.старие кровати ужас

2026-01-25 • via Nuitee
B
Brenda • couple • fr
10
2026-01-24 • via Nuitee
A
Andrew • solo_traveller • gb
10
Mia the Cat awaits your arrival.
Pros:

The hotel is a 2 minute walk from the train station giving you perfect access to public transport and a short walk from almost everything else.
It's layout is a little unique, after climbing the stairs you exit through a door onto an outdoor walkway and then reenter through another (depending on what number room you are staying in)
You have a sink in your room with the toilet and shower room down the hall.
Tea and coffee is available with a 24/7 reception.
Mia the Cat is a permanent resident keeping mice away.

Cons:

Breakfast is only available at the weekend or if the hotel is busy.

2026-01-21 • via Nuitee
M
Mohammed • solo_traveller • gb
1
Pros:

Dirty room pillow had hair on it

Cons:

Too small and no toilet

2026-01-20 • via Nuitee
A
annemie • extended_group • nl
6
Locatie perfect de rest......☹️
Pros:

Locatie was top

Cons:

De kamer was een bezenkast
De spiralen van de matras kwamen eruit
Bed was voor twee bedoeld denk kabouters

2026-01-20 • via Nuitee
M
michael • solo_traveller • gb
1
Better experience in a jail cell more cleaner
Pros:

Not a thing

Cons:

Everything about the place how dirty it was my room was disgusting had blood stains all over my quilt and pillows walls were black with dirt asked for new sheets to be given one sheet that had poo stains on it and the next one blood platters also has cats walk-in around the hotel have bites all over my stomach of the bed had to sleep in my clothes

2026-01-19 • via Nuitee
V
Viktor • solo_traveller • se
2
Trångt hotell i en fin stad.
Pros:

Frukosten var extremt torftig. Rostbröd med några ledsna pålägg, lite müsli och mjölk. Juicen smakade typ plastigt. Mer än så finns det inte att säga.

Cons:

Rummet var extremt litet, luften tog slut så jag behövde ställa upp fönstret. Sängen var den mest obekväma möbel jag någonsin sovit i. Jag kände resårfjädrar mot ben och rygg under nätterna.
Delat duschrum och tog man in på toa så fick man lirka sig själv ut.
Det enda som var bra var läget. Nu är ju Amsterdam i och för sig inte särskilt stort så det var kanske inte så svårt.

2026-01-19 • via Nuitee
J
Jakob • couple • ee
9
2026-01-19 • via Nuitee
C
Colm • extended_group • ie
6
Expected to be basic and it was
Pros:

Clean with friendly staff, extremely central location

Cons:

Rooms are only a sink and a bed but the taps don't work in the sinks. No coffee in coffee machine either.

2026-01-19 • via Nuitee