Thatched Cottage Hotel

Hotels
8.9 (974 reviews)
16 Brookley Road , Brockenhurst , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Steep stairs
Some facilities need maintenance

Categories

Cleanliness
9.15
Rooms nice and clean, very sweet with good tea and coffee facilities.
Service
9.3
Amazing hosts and friendly staff, accommodating to special requests.
Location
9.15
Great location with nearby pubs and a charming village atmosphere.
Room Quality
8.1
Spacious yet quaint rooms, although some mentioned steep stairs.
Amenities
8.13
Good parking and lovely tea room, but some facilities showed signs of wear.
Value for Money
9.09
Great value for a lovely stay, breakfast included and excellent quality.
Food and Beverage
9.15
Breakfast was lovely and good value, with great tea service.
Overall Experience
9.11
Enjoyable stay with multiple positive aspects mentioned by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Charming Cottage Hotel in New Forest

Cozy Rooms with Garden Views
Experience comfort and tranquility in our rooms equipped with modern amenities and picturesque garden views. Relax and unwind in style.

Exciting Outdoor Activities
Indulge in a range of outdoor activities such as golfing, cycling, and hiking in the beautiful surroundings of New Forest. Adventure awaits just outside our doors.

Convenient Amenities and Services
Enjoy complimentary WiFi, free parking, and a cozy bar on-site. Our attentive staff, luggage storage, and bike hire services ensure a seamless stay for all our guests.

Book your stay at Thatched Cottage Hotel for a delightful retreat amidst nature and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.9
Based on 974 reviews
Cleanliness: 9.15
Service: 9.3
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.15
Overall Experience: 9.11
H
Hill • couple • gb
7
Enjoyable for 1 night
Pros:

Quaint

Cons:

Shower did not drain properly

2026-10-17 • via Nuitee
S
Sue • couple • gb
9
Lovely hotel , friendly staff who can’t do enough for you. Clean room with little touches to make you feel very welcome.
Pros:

Really friendly staff, lovely clean and comfortable room with lots of little special touches. Free parking outside. Would recommend.

Cons:

There was only a few parking spaces which were sometimes taken by the tearoom customers.

2026-10-17 • via Nuitee
K
kim • couple • gb
10
Fabulous. The breakfast is lovely, a great choice and Esme’s cafe do wonderful afternoon teas. We would highly recommend
Pros:

The location is brilliant, a short walk to the new forest, a short drive to the coast.
It really does have oodles of charm and original features.

Cons:

N/A

2026-10-15 • via Nuitee
M
Malcolm • couple • gb
8
Comfortable, quiet and very pleasant
Pros:

Lovely quaint little cottage room, perfect for one or two night stay (stayed 1 night) Quite small and not much hanging room for clothes. But clean, comfy and had everything needed for a short stay. Breakfast was really good and staff service and friendliness excellent.

Cons:

Hanging room for clothes and a bit cramped but tgen expected to be honest as it's a traditional thatched cottage hotel.

2026-10-13 • via Nuitee
J
Jan Willem • couple • nl
8
Middeleeuwse sfeer met hedendaags comfort
Pros:

We verbleven in kamer Darjeeling op de begane grond. Een charmante kamer met comfortabel bed. De badkamer is prima. De hele sfeer van de kamer is door de open haard, de balken en het vakwerk bijzonder. Ontbijten doe je in de naastgelegen theesalon. Veel keuze en goede kwaliteit. Parkeren kan voor de deur.

Cons:

De ouderdom van het pand heeft natuurlijk beperkingen, op een paar plaatsen is het opletten dat je je hoofd niet stoot. De wastafel heeft weinig ruimte om toiletspullen neer te zeggen en de verlichting is niet helemaal top waardoor het wat donker blijft op de kamer (we waren er in de herfst). Het is ook wat gehorig vanuit de theesalon als deze opengaat.

2026-10-10 • via Nuitee
A
Annmarie • solo_traveller • gb
10
Picturesque place to stay in a wonderful location. I loved it!
Pros:

This is an absolutely stunning hotel. Picturesque, in a wonderful location and I loved my room, with a beautiful bed and everything you could need, including great coffee facilities and even home made biscuits!

Cons:

Nothing!

2026-10-09 • via Nuitee
L
Louise • solo_traveller • gb
9
A really good power break whilst working in Southampton recently
Pros:

Excellent location proximity 5 mins walk from Brockenhurst station. Extremely comfortable bed in which I had vivid and happy dreams. Breakfast was delicious served by cheerful and friendly people. What’s not to love?

Cons:

Nothing

2026-10-08 • via Nuitee
H
Helen • couple • je
9
We will definitely be back
Pros:

Quaint bedrooms with everything you need, exceptional breakfasts and right in the centre of the village, close to shops and food places, right in the heart of the New Forest

2026-10-07 • via Nuitee
S
Sadie • couple • gb
10
Loved everything about it
Pros:

Had a fantastic 3 night stay here. Lovely clean room, perfect location, breakfast delicious. Everything you want from a B&B

2026-09-15 • via Nuitee
A
Ann • extended_group • be
9
Gezellig gelogeerd in een super typisch hotel midden in The New Foredt
Pros:

Heerlijk ontbijt, super ligging en supervriendelijk personeel! Steve is een toffe peer! Vlakbij ook pubs en goede restaurants én een treinstation.

Cons:

Geen kast om kleren weg te hangen, wel laden.
In onze kamer was een douche nemen een uitdaging ( enkel een bad onder een schuin dak)

2026-09-13 • via Nuitee
J
Jonathan • couple • gb
10
Hope to stay same weekend next year.
Pros:

Good parking, clean, close to pubs and restaurants.

Cons:

Nothing

2026-09-11 • via Nuitee
C
chris • couple • gb
10
Can’t wait to go back.
Pros:

Clean friendly great staff and excellent locally produced food.

Cons:

Having to come home.

2026-09-11 • via Nuitee
D
Daniela • couple • it
9
I would book this over and over again
Pros:

I loved how characteristically cottage-y this was: it felt like sleeping inside a fairytale. Location is also perfect, a 2-min walk from the station and barely a 5-min walk to the high street. Breakfast is delicious and the staff were all so warm and welcoming, it felt like a hug.

Cons:

Nothing at all.

2026-09-09 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Very clean for a 400 year old building, full of character and charm

Cons:

Low beamed ceiling but only to be expected for age of the building

2026-09-08 • via Nuitee
W
Walker • couple • gb
10
Great location and breakfast. 2 mins walk from railway station and 5 mins from bicycle hire.
Pros:

breakfast was brilliant. Bag storage all day before check-in was much appreciated and the room was beautiful

2026-09-08 • via Nuitee
C
Clive • solo_traveller • gb
9
Stress free, home from home stay at an idyllic property and location.
Pros:

Location of the hotel was central in a village which is in the heart of the beautiful New Forest. The room was furnished in contemporary fashion that including all the things you would expect of a modern facility, all wrapped in a building of aged charm and character. Service given by all staff was attentive and efficient, whilst being friendly and informal, which combined with the surroundings made my stay there both relaxing and memorable. I would thoroughly recommend the Thatched Cottage Hotel!

Cons:

I have no dislikes.

2026-09-07 • via Nuitee
C
Clive • couple • nz
8
2026-09-06 • via Nuitee
T
TRACEY • couple • gb
10
2026-09-05 • via Nuitee
C
Chris A • couple • gb
9
Great location and brilliant breakfast!
Pros:

Brilliant breakfast, easy check-in and friendly staff. The room was well-equipped and cosy. Very convenient location close to the train station and walkable to lots of shops and restaurants. Parking is right outside the property with space to lock bikes overnight. Highly recommend!

2026-09-02 • via Nuitee
S
Simon • couple • gb
9
Great place to stay if you’re up for an active break otherwise you’ll be woken up in the morning early.
Pros:

Beautifully kept property.

Cons:

Noise from the kitchen and garden in the morning and outside the pub emptying bottles late at night.

2026-08-30 • via Nuitee