Thatched Cottage Hotel

Hotels
8.9 (974 reviews)
16 Brookley Road , Brockenhurst , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Steep stairs
Some facilities need maintenance

Categories

Cleanliness
9.15
Rooms nice and clean, very sweet with good tea and coffee facilities.
Service
9.3
Amazing hosts and friendly staff, accommodating to special requests.
Location
9.15
Great location with nearby pubs and a charming village atmosphere.
Room Quality
8.1
Spacious yet quaint rooms, although some mentioned steep stairs.
Amenities
8.13
Good parking and lovely tea room, but some facilities showed signs of wear.
Value for Money
9.09
Great value for a lovely stay, breakfast included and excellent quality.
Food and Beverage
9.15
Breakfast was lovely and good value, with great tea service.
Overall Experience
9.11
Enjoyable stay with multiple positive aspects mentioned by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Charming Cottage Hotel in New Forest

Cozy Rooms with Garden Views
Experience comfort and tranquility in our rooms equipped with modern amenities and picturesque garden views. Relax and unwind in style.

Exciting Outdoor Activities
Indulge in a range of outdoor activities such as golfing, cycling, and hiking in the beautiful surroundings of New Forest. Adventure awaits just outside our doors.

Convenient Amenities and Services
Enjoy complimentary WiFi, free parking, and a cozy bar on-site. Our attentive staff, luggage storage, and bike hire services ensure a seamless stay for all our guests.

Book your stay at Thatched Cottage Hotel for a delightful retreat amidst nature and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.9
Based on 974 reviews
Cleanliness: 9.15
Service: 9.3
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.15
Overall Experience: 9.11
S
Sadie • couple • gb
10
Loved everything about it
Pros:

Had a fantastic 3 night stay here. Lovely clean room, perfect location, breakfast delicious. Everything you want from a B&B

2026-09-15 • via Nuitee
A
Ann • extended_group • be
9
Gezellig gelogeerd in een super typisch hotel midden in The New Foredt
Pros:

Heerlijk ontbijt, super ligging en supervriendelijk personeel! Steve is een toffe peer! Vlakbij ook pubs en goede restaurants én een treinstation.

Cons:

Geen kast om kleren weg te hangen, wel laden.
In onze kamer was een douche nemen een uitdaging ( enkel een bad onder een schuin dak)

2026-09-13 • via Nuitee
C
chris • couple • gb
10
Can’t wait to go back.
Pros:

Clean friendly great staff and excellent locally produced food.

Cons:

Having to come home.

2026-09-11 • via Nuitee
J
Jonathan • couple • gb
10
Hope to stay same weekend next year.
Pros:

Good parking, clean, close to pubs and restaurants.

Cons:

Nothing

2026-09-11 • via Nuitee
D
Daniela • couple • it
9
I would book this over and over again
Pros:

I loved how characteristically cottage-y this was: it felt like sleeping inside a fairytale. Location is also perfect, a 2-min walk from the station and barely a 5-min walk to the high street. Breakfast is delicious and the staff were all so warm and welcoming, it felt like a hug.

Cons:

Nothing at all.

2026-09-09 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Very clean for a 400 year old building, full of character and charm

Cons:

Low beamed ceiling but only to be expected for age of the building

2026-09-08 • via Nuitee
W
Walker • couple • gb
10
Great location and breakfast. 2 mins walk from railway station and 5 mins from bicycle hire.
Pros:

breakfast was brilliant. Bag storage all day before check-in was much appreciated and the room was beautiful

2026-09-08 • via Nuitee
C
Clive • solo_traveller • gb
9
Stress free, home from home stay at an idyllic property and location.
Pros:

Location of the hotel was central in a village which is in the heart of the beautiful New Forest. The room was furnished in contemporary fashion that including all the things you would expect of a modern facility, all wrapped in a building of aged charm and character. Service given by all staff was attentive and efficient, whilst being friendly and informal, which combined with the surroundings made my stay there both relaxing and memorable. I would thoroughly recommend the Thatched Cottage Hotel!

Cons:

I have no dislikes.

2026-09-07 • via Nuitee
C
Clive • couple • nz
8
2026-09-06 • via Nuitee
T
TRACEY • couple • gb
10
2026-09-05 • via Nuitee
C
Chris A • couple • gb
9
Great location and brilliant breakfast!
Pros:

Brilliant breakfast, easy check-in and friendly staff. The room was well-equipped and cosy. Very convenient location close to the train station and walkable to lots of shops and restaurants. Parking is right outside the property with space to lock bikes overnight. Highly recommend!

2026-09-02 • via Nuitee
S
Simon • couple • gb
9
Great place to stay if you’re up for an active break otherwise you’ll be woken up in the morning early.
Pros:

Beautifully kept property.

Cons:

Noise from the kitchen and garden in the morning and outside the pub emptying bottles late at night.

2026-08-30 • via Nuitee
M
Mika • solo_traveller • gb
9
2026-08-29 • via Nuitee
S
Semona • solo_traveller • gb
8
Pros:

A lovely quaint hotel (very beautifully decorated) with shops and restaurants nearby.

Good location, short drive to other villages (Bieulieu and Bucklers Hard).

Cons:

n/a

2026-08-29 • via Nuitee
M
Michael • couple • gb
10
A wondeful place in the midst of the New Forest.
Pros:

This is a great place! From the warm welcome when we arrived until we picked up our stored luggage to leave the Thatch Cottage was a wonderful. The staff is exceptional. The room was comfortable, spotless, and well-maintained throughout our stay. It was the perfect place to stay with our dog, as a the rooms' separate entrance allowed us to easily take him out for a walk The breakfast was very good. There was a great selection, and everything I had was well made. The Thatch Cottage truly is a gem. If you're considering a visit to the New Forest, I couldn't recommend it highly enough.

2026-08-29 • via Nuitee
I
Ian • couple • gb
10
Very welcoming staff, relaxing atmosphere would definitely stay again.
Pros:

Beautifully English traditional thatched building. Beautiful garden.

Cons:

Nothing.

2026-08-28 • via Nuitee
R
Ross • couple • gb
10
Perfect place to stay for access to the new forest and great breakfast and cake at Esme’s tea room attached! Thankyou!
Pros:

The most perfect place to stay if you like being central in the forest. The thatched cottage is as beautiful outside as it is inside! The cake and breakfast are fantastic! Staff are accommodating and friendly.. We turned up early and they made sure our room was ready ASAP.

Cons:

One of the rare places that I have said to the staff that there wasn’t anything that I could fault!

2026-08-28 • via Nuitee
E
Eric et Anne-Laurence • couple • fr
10
Étape d’une nuit très agréable dans cette charmante chaumière. Chambre petite mais confortable. Très agréable petit déje
Pros:

Charmante petite chaumière située en bordure de la New Forest. Chambre petite mais confortable. Salle de bain correcte. Literie un peu molle. Petit déjeuner très agréable servi dans le salon de thé mitoyen. Parking devant la maison.

Cons:

Maison un peu sonore

2026-08-23 • via Nuitee
J
Jamie • couple • gb
10
The perfect location for an amazing stay away
Pros:

Lovely location, amazing room with great facilities and friendly staff

Cons:

N/A

2026-08-22 • via Nuitee
S
Seok ching • extended_group • gb
9
Lovely cottage hotel, close to station, lots of restaurants nearby and staff were friendly and helpf
Pros:

The location was very good as it was very near the railway station. Breakfast was excellent and cooked very well. The staff were very friendly and helpful.

2026-08-22 • via Nuitee