Thatched Cottage Hotel

Hotels
8.9 (899 reviews)
16 Brookley Road , Brockenhurst , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Steep stairs
Some facilities need maintenance

Categories

Cleanliness
9.15
Rooms nice and clean, very sweet with good tea and coffee facilities.
Service
9.3
Amazing hosts and friendly staff, accommodating to special requests.
Location
9.15
Great location with nearby pubs and a charming village atmosphere.
Room Quality
8.1
Spacious yet quaint rooms, although some mentioned steep stairs.
Amenities
8.13
Good parking and lovely tea room, but some facilities showed signs of wear.
Value for Money
9.09
Great value for a lovely stay, breakfast included and excellent quality.
Food and Beverage
9.15
Breakfast was lovely and good value, with great tea service.
Overall Experience
9.11
Enjoyable stay with multiple positive aspects mentioned by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Charming Cottage Hotel in New Forest

Cozy Rooms with Garden Views
Experience comfort and tranquility in our rooms equipped with modern amenities and picturesque garden views. Relax and unwind in style.

Exciting Outdoor Activities
Indulge in a range of outdoor activities such as golfing, cycling, and hiking in the beautiful surroundings of New Forest. Adventure awaits just outside our doors.

Convenient Amenities and Services
Enjoy complimentary WiFi, free parking, and a cozy bar on-site. Our attentive staff, luggage storage, and bike hire services ensure a seamless stay for all our guests.

Book your stay at Thatched Cottage Hotel for a delightful retreat amidst nature and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 899 reviews
Cleanliness: 9.15
Service: 9.3
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.15
Overall Experience: 9.11
P
Parren solo_traveller gb
9
Pros:

Friendly helpful staff. Good breakfasts!Nice atmosphere,lovely garden

Cons:

The bedroom windows! No top ones to open,was worried about dogs jumping out& main road ,a few feet away.probably nothing can be done ,being a 16th century cottage. Not a problem ,only in hot weather!

2026-05-23 via Nuitee
P
Parren solo_traveller gb
9
2026-05-23 via Nuitee
L
Lee solo_traveller gb
8
2026-05-22 via Nuitee
P
Peter couple gb
9
2026-05-21 via Nuitee
P
Paul couple nl
9
Goed
Pros:

Het ontbijt. Heerlijk!!

Cons:

Iets te klein om ook je koffers kwijt te kunnen in de kamer

2026-05-21 via Nuitee
N
Nick couple gb
9
We loved our stay here and would highly recommend
Pros:

Very comfortable and cozy. Excellent breakfast included at Esme’s

Cons:

Shower cubicle a little tight!

2026-05-20 via Nuitee
M
Michael solo_traveller gb
10
Pros:

All

Cons:

None

2026-05-19 via Nuitee
G
GaryW8man couple gb
10
Absolutely delightful New Forest BnB.
Pros:

Absolutely delightful thatched cottage BnB with very friendly staff. Great location. The room was very comfortable with good facilities and had been beautifully prepared for us with swan sculptured towels and even the loo rolls had bows! The excellent breakfast had many great options but the full fry hit the spot. Lots of nearby dinner options in Brockenhurst but would recommend the Snake-catcher Arms.

2026-05-18 via Nuitee
L
Lisa couple gb
10
Great little find would stay here again
Pros:

Very cosy great location the breakfast is lovely bed was comfy

Cons:

Nothing

2026-05-17 via Nuitee
P
Pauline couple gb
9
Very clean, great breakfast, very quiet at night.
Pros:

Convenient for places we wanted to visit

Cons:

The room was small but we liked it

2026-05-12 via Nuitee
S
Sue couple gb
10
2026-05-11 via Nuitee
M
Marie extended_group fr
9
Pros:

Un accueil charmant, petit déjeuner exceptionnel !

2026-05-11 via Nuitee
T
Tim extended_group gb
9
Excellent 2 night stay, we will almost certainly return.
Pros:

Lovely quirky old rooms well decorated and comfortable. Fantastic location in the village. The breakfast in the attached tea room ( and the cream teas )were excellent. Parking right outside the property.

Cons:

A bit noisy in our bedroom at the front.

2026-05-08 via Nuitee
S
Sharon couple gb
8
Pleasurable and cosy and home from home
Pros:

Excellent location, very friendly helpful staff. Wonderful breakfast, beautiful tea room, which we didn’t have time to go to, seemed very popular. Room was clean and comfortable , had all the facilities required & good value for money.

Cons:

Nothing we didn’t like.

2026-05-07 via Nuitee
B
Benjamin couple gb
9
Perfect location, really nice room, superb breakfast, cheerful hosts.
Pros:

The room was very comfortable and a really nice bed, although we did knock our heads on the beams once or twice. Phil and Helen sent us a nice message to help our arrival and there were great suggestions about where to eat.

The breakfast was great and with good variety and our hosts were really cheerful and a nice start to the day.

2026-05-05 via Nuitee
M
Mrs D couple gb
10
Lovely place to stay peaceful night
Pros:

Comfy room parking on site

Cons:

Nothing all was well

2026-05-03 via Nuitee
M
Malcolm couple gb
10
More than value for money and we will definitely stay here if back in The New Forest.
Pros:

Everything! Lovely place to stay with really comfortable room and bed; exceptional really helpful and pleasant staff; delicious breakfast and delightful garden in which to relax.

Cons:

Nothing!

2026-04-30 via Nuitee
K
Karine couple am
10
Обязательно еще вернемся
Pros:

Это просто сказка ! Сам отель очень уютный, да не большой но это старая постройка. Завтрак просто супер ! Не смотря на то что нас не дождались , мы очень легко попали в отель по инструкции которую нам оставили (немного поиграли в форт баяр) - было очень интересно и немного нас развеселило после долгого перелета и дороги

Cons:

Мы такого не нашли

2026-04-26 via Nuitee
S
Sarah solo_traveller gb
8
2026-04-25 via Nuitee
S
Stuart couple gb
8
Great find
Pros:

Quirky and very charming. Had the added bonus of an excellent tearoom!

Cons:

Nothing

2026-04-24 via Nuitee