Thatched Cottage Hotel

Hotels
8.9 (961 reviews)
16 Brookley Road , Brockenhurst , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Steep stairs
Some facilities need maintenance

Categories

Cleanliness
9.15
Rooms nice and clean, very sweet with good tea and coffee facilities.
Service
9.3
Amazing hosts and friendly staff, accommodating to special requests.
Location
9.15
Great location with nearby pubs and a charming village atmosphere.
Room Quality
8.1
Spacious yet quaint rooms, although some mentioned steep stairs.
Amenities
8.13
Good parking and lovely tea room, but some facilities showed signs of wear.
Value for Money
9.09
Great value for a lovely stay, breakfast included and excellent quality.
Food and Beverage
9.15
Breakfast was lovely and good value, with great tea service.
Overall Experience
9.11
Enjoyable stay with multiple positive aspects mentioned by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:16

Property Description

Charming Cottage Hotel in New Forest

Cozy Rooms with Garden Views
Experience comfort and tranquility in our rooms equipped with modern amenities and picturesque garden views. Relax and unwind in style.

Exciting Outdoor Activities
Indulge in a range of outdoor activities such as golfing, cycling, and hiking in the beautiful surroundings of New Forest. Adventure awaits just outside our doors.

Convenient Amenities and Services
Enjoy complimentary WiFi, free parking, and a cozy bar on-site. Our attentive staff, luggage storage, and bike hire services ensure a seamless stay for all our guests.

Book your stay at Thatched Cottage Hotel for a delightful retreat amidst nature and luxury.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.9
Based on 961 reviews
Cleanliness: 9.15
Service: 9.3
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.15
Overall Experience: 9.11
A
Andrea extended_group de
10
A little paradise in the New Forest
Pros:

THis hotel is absolutely amazing. The rooms were cody, the bathroom new and everything worked so well. The stuff was so friendly and warm hearted. It felt like being with friends. It is an amazing place, which will celebrate its 400 years‘ birthday in 2027. We will definitionen back. Thanks for this lovely time. In the evening we also enjoyed the pub next door, which served wonderful food es well. It was a perfect stay.

2026-08-04 via Nuitee
S
steven solo_traveller gb
10
Pros:

Great little hotel in the heart of the New forest, lovely accommodation with lots of character. Very charming room and a great breakfast in the morning. Would definitely stay again

2026-08-04 via Nuitee
J
Julie solo_traveller gb
7
Pros:

Locatio good as we attended the New Forest show
Close to pubs selling evening meals.

Cons:

TV did not work, continually "No Signal" incredibly steep staircase going up to our room, not suitable for anyone who finds climbing stairs difficult.

2026-08-03 via Nuitee
C
Christine couple gb
10
Great place for a wedding stay
Pros:

Everything - really helpful

Cons:

Nothing

2026-08-03 via Nuitee
J
Jamie couple gb
8
2026-08-03 via Nuitee
K
Karin extended_group de
10
Herrliche 2 Tage, wären gerne länger geblieben
Pros:

Ein uriges kleines Cottage mitten in Brockenhurst mit einem sehr schönen Garten und Tearoom!

2026-08-02 via Nuitee
J
Jan couple nz
8
Great place to stay for a taste of cottage living with hotel quality bathroom
Pros:

Breakfast was good. Great granola but no porridge which was part of my notion of English thatched cottage living. No charge for the essential
Second cup of coffee!

2026-07-25 via Nuitee
A
Angela couple gb
9
A beautiful stay in a quaint English cottage with a delicious breakfast.
Pros:

Beautiful location and surroundings and a very quaint cottage. The breakfast was delicious and served in a very pretty garden.

Cons:

One slight issue with the bed which wasn’t discovered until late at night, but we were well compensated for this oversight.

2026-07-24 via Nuitee
H
Helen couple gb
9
2026-07-24 via Nuitee
K
Katy couple gb
10
We have had the best time here. The cottage hotel is gorgeous to stay in. So central to the bus, train and really good p
Pros:

Beautiful hotel, cosy, very clean and comfortable bed. All staff Very friendly and helpful. Breakfast is the best I’ve tasted. Would recommend this hotel for a holiday break

Cons:

Nothing

2026-07-23 via Nuitee
J
James solo_traveller gb
10
Very comfortable stay
Pros:

Very comfortable room with lots of nice touches. Very pleasant hosts, and a great breakfast.

Cons:

Nothing

2026-07-23 via Nuitee
J
Jackie couple gb
8
2026-07-22 via Nuitee
D
Dina couple gb
10
Lived up to expectation.
Pros:

Really quirky. Loved it.

2026-07-21 via Nuitee
C
Carolyn solo_traveller gb
8
Great choice of hotel for our visit
Pros:

Ground floor room ideal for us. Fabulous breakfast.

Cons:

Bed frame had claw feet which stuck out. Close confines meant potentially stubbing a toe or worse such as tripping over.

2026-07-17 via Nuitee
S
Sarah couple gb
10
Beautiful cottage in the new forest amazing staff that could not do enough for you
Pros:

Really beautiful cottage rooms are well presented and very clean. Breakfast is outstanding of which staff can’t do enough for you.

Cons:

There was nothing I did not like I will be definitely booking to stay again

2026-07-16 via Nuitee
D
David couple au
8
Very pleasant enjoyable stay.
Pros:

Great location. Excellent staff. Clean and comfortable and very good value for money. Lovely breakfast. Would highly recommend.

Cons:

Nothing

2026-07-15 via Nuitee
S
Steve solo_traveller gb
9
2026-07-14 via Nuitee
S
Sarah couple gb
10
Historically Beautiful
Pros:

Hotel is beautifully historic in easy reach to main road, train station and walks.
Room was lovely, clean and comfortable, very grateful for the fan & fridge in the hot weather.
Breakfast was delicious and served in the tea room.
Staff were friendly and helpful.
Would stay again 100%

Cons:

Nothing

2026-07-13 via Nuitee
I
Ivon Carnall solo_traveller gb
6
Once in a lifetime visit to Thatched Cottage Hotel.
Pros:

Location great. Breakfasts satisfactory. Staff friendly. Good parking.

Cons:

Room very small. Smelly bathroom, probably because the extract fan didn't work. Cups weren't washed on any day. No tissues in bedroom or bathroom. No waste bin in bathroom, what are women supposed to do with used sanitary ware? Light faulty in shower. Overall it is a 2 star hotel on a scale of 5.

2026-07-12 via Nuitee
A
Anne couple de
8
2026-07-09 via Nuitee