Hotel Portofino

Hotels
8.3 (1204 reviews)
Carrera 26 No 52 A - 15 , Bogotá , co

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from outside
Room maintenance needed

Categories

Cleanliness
7.76
Some comments indicated uncleanliness such as hair in the bathroom, requiring improvement.
Service
9.23
Overwhelmingly positive feedback about staff friendliness and helpfulness.
Location
9.27
Great location with proximity to public transport and local amenities, highly praised.
Room Quality
7.22
Rooms mentioned as small and with some maintenance issues, affecting comfort.
Amenities
8.25
Standard amenities provided, but suggestions for improvement in breakfast variety.
Value for Money
8.21
Generally viewed as good value but had some complaints regarding room assignments.
Food and Beverage
7.76
Breakfast was described as limited; improvements needed to enhance experience.
Overall Experience
8.73
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:23

Property Description

Convenient Location near El Campin Stadium

Located just 600 metres from El Campin Stadium, Hotel Portofino offers comfortable rooms with free Wi-Fi and cable TV. The city centre is a short 15-minute drive away, making it an ideal choice for both sports enthusiasts and city explorers.

Bright and Spacious Rooms

The rooms at Portofino Hotel are tastefully decorated with parquet floors and wooden furnishings, creating a warm and inviting atmosphere. Each room features a private bathroom and ample space for a comfortable stay. Laundry service is also available for guests' convenience.

Delicious American Breakfast and Nearby Attractions

Start your day with a delicious American breakfast served in the charming breakfast room. Explore nearby attractions such as Colombia’s National University and Galeris Shopping Mall, both within a short distance from the hotel.

Book your stay at Hotel Portofino now and experience comfort and convenience in Bogota!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1204 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
D
Dawid • couple • nl
5
Pros:

Lokalizacja,
Personel,

Cons:

Wymaga odświeżenia
Brak możliwości komunikacji po angielsku

2026-02-13 • via Nuitee
C
Carlos M. • extended_group • co
10
2026-02-13 • via Nuitee
K
Kimelly • family_with_children • br
10
2026-02-13 • via Nuitee
T
Tolosa Mendoza • family_with_children • co
9
Pros:

El hotel está muy bien ubicado, literalmente al frente del CC Galerías. El personal es muy amable y servicial. El desayuno es sencillo pero muy rico, nos pareció perfecto.

Cons:

Es un inmueble que no es nuevo y se nota, hay muchas cositas que se sienten viejas, como los cabezales de las camas, detalles de las puertas, sábanas, etc. No es moderno. Pero eso no fue impedimento para nuestro descanso, pasamos muy buena noche y es un sitio muy acogedor, cálido y limpio.

2026-02-12 • via Nuitee
L
Liz • couple • pa
7
2026-02-12 • via Nuitee
K
Konig • extended_group • fr
10
Bon rapport qualité/prix
Pros:

Chambre très agréable, matelas confortable et emplacement parfait. Il y a des supermarchés autour, des restaurants, fast food et plusieurs arrêts de bus. Petit-déjeuner correct. Les dames de la réception sont adorables et toujours souriantes. Je recommande vivement!

Cons:

Rien à dire !

2026-02-11 • via Nuitee
A
Andres Arango V • couple • co
9
2026-01-31 • via Nuitee
N
Natalia • solo_traveller • cr
8
Pros:

Buen desayuno y céntrico, bastante aseado

Cons:

Se oye toda la bulla de las calles cercanas (bares y restaurantes), no tenían shampoo ni jabón, ni toalla para secarse las manos (aunque pregunté me dijeron que no), y tuve que ir a pedir para secarme el cuerpo porque tampoco me habían dejado.

2026-01-30 • via Nuitee
J
JAHN CARLOS • family_with_children • co
9
Vacaciones
Pros:

El servicio

2026-01-30 • via Nuitee
M
Mario • family_with_children • br
10
2026-01-29 • via Nuitee
J
Joy • couple • pa
9
Pros:

Muy buena ubicación y el personal es muy amable.

2026-01-28 • via Nuitee
J
José alejandro • family_with_children • co
8
Pros:

Calor de hogar

Cons:

No tenían señal de tv y no hubo solucion

2026-01-27 • via Nuitee
M
Maria Victoria • family_with_children • co
8
Pros:

El alojamiento está muy bien ubicado

Cons:

No tienen señal de televisor. Me dijeron en recepción que hace un mes no tienen televisor por problemas con el servidor y son tv muy antiguos así que no son smart TV.
Las cobijas me dio rinitis soy asmática y muy delicada para el polvo.

2026-01-26 • via Nuitee
J
Jonathan • solo_traveller • co
10
2026-01-23 • via Nuitee
J
Jonathan • couple • co
10
2026-01-23 • via Nuitee
D
Daniela • couple • co
9
2026-01-22 • via Nuitee
Y
Yulibeth Carolina • couple • co
8
Viaje a Bogota feliz
2026-01-20 • via Nuitee
L
Luisa • solo_traveller • do
7
Es muy acogedor.
Pros:

La atención del personal.

Cons:

El colchón era un poco incómodo.

2026-01-20 • via Nuitee
S
Sergio • couple • es
8
Buen alojamiento calidad-precio
Pros:

Buena unicación y el personal

2026-01-20 • via Nuitee
S
Silvana Andrea • extended_group • co
9
Pros:

Excelente ubicación, tienes lo que necesitas cerca

2026-01-20 • via Nuitee