Hotel Portofino

Hotels
8.3 (1241 reviews)
Carrera 26 No 52 A - 15 , Bogotá , co

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise from outside
Room maintenance needed

Categories

Cleanliness
7.76
Some comments indicated uncleanliness such as hair in the bathroom, requiring improvement.
Service
9.23
Overwhelmingly positive feedback about staff friendliness and helpfulness.
Location
9.27
Great location with proximity to public transport and local amenities, highly praised.
Room Quality
7.22
Rooms mentioned as small and with some maintenance issues, affecting comfort.
Amenities
8.25
Standard amenities provided, but suggestions for improvement in breakfast variety.
Value for Money
8.21
Generally viewed as good value but had some complaints regarding room assignments.
Food and Beverage
7.76
Breakfast was described as limited; improvements needed to enhance experience.
Overall Experience
8.73
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:23

Property Description

Convenient Location near El Campin Stadium

Located just 600 metres from El Campin Stadium, Hotel Portofino offers comfortable rooms with free Wi-Fi and cable TV. The city centre is a short 15-minute drive away, making it an ideal choice for both sports enthusiasts and city explorers.

Bright and Spacious Rooms

The rooms at Portofino Hotel are tastefully decorated with parquet floors and wooden furnishings, creating a warm and inviting atmosphere. Each room features a private bathroom and ample space for a comfortable stay. Laundry service is also available for guests' convenience.

Delicious American Breakfast and Nearby Attractions

Start your day with a delicious American breakfast served in the charming breakfast room. Explore nearby attractions such as Colombia’s National University and Galeris Shopping Mall, both within a short distance from the hotel.

Book your stay at Hotel Portofino now and experience comfort and convenience in Bogota!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1241 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
V
Valentina • couple • co
2
Camas cómodas pero se ve muy diferente la realidad a las fotos
Pros:

Las fotos son muy diferentes a como son las habitaciones en verdad, el televisor de la habitación no servía y dice estar incluido en la reserva…

Cons:

Las fotos son muy diferentes a como son las habitaciones en verdad, el televisor de la habitación no servía y dice estar incluido en la reserva…

2026-04-10 • via Nuitee
J
Javier • extended_group • co
5
Cómodo pero no sirve TV ni wifi
Pros:

Ubicación limpieza

Cons:

Mala conexión wifi
Ofrecen TV pero se ve que hace mucho no pagan por el servicio y no funciona

2026-04-10 • via Nuitee
A
Ana • solo_traveller • co
9
2026-04-08 • via Nuitee
N
Nicolas • couple • co
10
Pros:

Muy cómodo y el desayuno muy bueno

2026-04-06 • via Nuitee
P
Pumarejo Carrasco • couple • co
8
2026-04-05 • via Nuitee
E
Eusebio • solo_traveller • co
8
Excelente atención
Pros:

La atención del personal, son todos muy amables. La ubicación es excelente y todo muy limpio y ordenado.

Cons:

No había TV y las almohadas son un poco incómodas.

2026-04-05 • via Nuitee
V
Vergel Lian • couple • co
10
Pros:

Limpieza, comodidad, ubicación, personal

2026-04-04 • via Nuitee
A
Andy • couple • co
10
Pros:

El chico de la recepción muy amable y gentil en todo momento nos colaboro con absolutamente todo

Cons:

El precio está sobrevalorado para lo que ofrecen ni televisiones tenían solo están de adorno

2026-03-31 • via Nuitee
W
William • couple • co
8
2026-03-30 • via Nuitee
C
Camilo • couple • co
6
Obtienes lo que pagas, buena atención
Pros:

Obtienes lo que pagas, buena atención

2026-03-28 • via Nuitee
J
Juan David • couple • co
6
Pros:

Ubicación

Cons:

No servía la televisión la noche que me quedé

2026-03-26 • via Nuitee
T
Triviño • couple • co
8
Pros:

Bien ubicado, amabilidad

Cons:

No había tv disponible

2026-03-26 • via Nuitee
A
Alejandro • couple • ch
10
2026-03-26 • via Nuitee
A
Alejandro • couple • ch
10
2026-03-25 • via Nuitee
V
VINCENZO • couple • it
7
Pros:

La disponibilità del personale

Cons:

Colazione un po' scarsa con pochissima scelta, dovrebbero migliorare la colazione dando un po' di piu" di scelta.

2026-03-24 • via Nuitee
L
Leydi Yohana • extended_group • co
8
2026-03-22 • via Nuitee
I
Ingrid Marcela • couple • co
10
2026-03-22 • via Nuitee
P
Paula • extended_group • co
10
Excelente servicio
Pros:

Excelente servicio

2026-03-21 • via Nuitee
A
Ana María • solo_traveller • co
7
Pros:

Personal muy amable y atento

Cons:

El televisor estaba fuera de servicio

2026-03-20 • via Nuitee
A
Andrés Garcia • couple • co
10
Cómodo , perfecto para descansar
Pros:

La atención del personal y la recepción las 24 horas 👌 volvería.

Cons:

No hay tv y las instalaciones ya necesitan una renovación, y deberían de señalizar mejor el hotel desde afuera para saber que es un Hotel

2026-03-19 • via Nuitee