Hotel Nueva Granada

Hotels
8.8 (217 reviews)
Calle 12 # 3-17. Centro historico. , Santa Marta , co

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Children allowed

Facilities

Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice pool
Comfortable experience
Cons:
Cleanliness issues
Surrounding area concerns

Categories

Cleanliness
7.94
Some mentions of cleanliness issues, like cockroaches.
Service
9.41
Consistent positive feedback on staff being friendly and helpful.
Location
8.45
Good location, though some concerns about the surrounding area.
Room Quality
8.4
Rooms described as small and somewhat outdated, but comfortable.
Amenities
8.93
Amenities like pool and breakfast received positive remarks.
Value for Money
9.39
Perceived good value considering location and services provided.
Food and Beverage
8.94
Breakfast noted as good across multiple reviews.
Overall Experience
8.91
Overall positive experiences mentioned in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:37

Property Description

Colonial-Style Charm:
Hotel Nueva Granada, housed in a charming colonial-style house, offers a unique and picturesque setting for your stay in Santa Marta.

Relaxation and Comfort:
Featuring a patio, a swimming pool, and rooms with tiled floors, large wardrobes, and modern amenities, Hotel Nueva Granada ensures a comfortable and relaxing experience for all guests.

Convenient Location:
With Bolivar Square and Santa Marta Bay in close proximity, and just 15 km from Simon Bolivar Airport, Hotel Nueva Granada provides a convenient base for exploring the city and its surroundings.

Book your stay at Hotel Nueva Granada now for a delightful blend of colonial elegance and modern comfort.

Important information:

International travelers must provide their passport number in the Special Requests box upon booking.

Colombian travelers must provide a cellular phone number upon booking.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SMR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 217 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 8.91
S
Silke • solo_traveller • de
9
Pros:

Ich mochte den schön gestalteten Innenhof unter freiem Himmel mit Pool, Grün und verschiedenen Sitzecken sowie Hängematten.

Ein Ruhepool in der Stadt.
WLan ermöglicht hier auch bequemes work & travel.

Es gibt den Service für Wäscherei und Gepäckaufbewahrung, Frühstück inklusive.

Sehr nettes zuverlässiges Personal!

Direkt in der Innenstadt.

Cons:

Die Zimmer gehen zum Hof - wenn hier Gäste bis spät in die Nacht noch laut reden/ feiern, ist Schlaf schwierig.

2026-03-27 • via Nuitee
K
Kevin • couple • us
10
Fantastic stay & Staff
Pros:

This was not our first stay here, I think that speaks for itself. When we are in the Santa Marta area this is our go-to hotel. The staff and setting is just fantastic, Jorge truly makes you feel at home.

Cons:

N/A

2026-03-25 • via Nuitee
P
Philippe • solo_traveller • de
10
Pros:

Horge is a super friendly and helpful host. Thanks for all the advice!
I liked the courtyard which has been very relaxing.
Good breakfast.
I returned and extended a few times 😉

2026-03-19 • via Nuitee
R
Rudolf • solo_traveller • de
10
2026-03-18 • via Nuitee
S
Simone • couple • ie
8
Pros:

Location is spot on and nice breakfast as well. Jorge always very attentive and providing valuable feedback on all my questions.

2026-03-17 • via Nuitee
D
Davianys • solo_traveller • co
10
2026-03-14 • via Nuitee
M
Melanie • family_with_children • ca
8
Pros:

L’emplacement est vraiment bien situé, au cœur de l’action. L’endroit est sécuritaire. J’ai apprécié les espaces communs ainsi que la petite piscine pour ce rafraîchir. Le personnel est très gentil.
Merci

2026-03-09 • via Nuitee
M
Matias • solo_traveller • cl
9
Ubicación hotel
Pros:

Excelente atención del personal, siempre dispuestos a ayudar.

Cons:

En si de las instalaciones, nada que decir, solo que la ubicación del hotel en la ciudad era algo caótica, ya que se escuchaba el sonido exterior muy fuerte dentro del recinto.

2026-03-08 • via Nuitee
O
Olga • solo_traveller • ru
10
2026-03-06 • via Nuitee
D
Daan • solo_traveller • nl
10
2026-03-03 • via Nuitee
S
Sarah • couple • co
10
Pros:

L’accueil, la piscine, le perroquet , les chats et les dauphins !!!
Le petit dej au calme dans un environnement fleuri.

2026-03-02 • via Nuitee
B
Brigitte • solo_traveller • de
10
Pros:

Das Hotel Personal ist super nett und sehr hilfsbereit und macht alles möglich. Der Jacuzzi im Innenhof mit dem riesigen Mangobaum ist meine Oase gewesen. Die Zimmer liegen sehr praktisch um den Gemeinschafts Platz mit Außenküche fürs Frühstück. Mit einem Lächeln wird die gekaufte Mango perfekt geschnitten. Täglich wechselnder Saft. Frühstück gut. Kaffee über den Tag gratis. Die Polizei Station ist zwei Häuser weiter und immer präsent. Das gibt am Abend ein gutes Gefühl. Ich war länger als gedacht.

2026-03-02 • via Nuitee
C
Coralie • solo_traveller • ch
10
Pros:

Accueil très chaleureux, aidant, l'emplacement est idéal pour visiter la ville a pied. Propreté de la chambre.

2026-02-27 • via Nuitee
M
Morad • solo_traveller • ch
8
2026-02-27 • via Nuitee
J
jerome • solo_traveller • th
9
2026-02-26 • via Nuitee
L
Laurent • couple • fr
9
Pros:

Très bien situé à 2 rue du centre ville. Les chambres sont calmes et donnent sur patio intérieur très tranquille avec une petite piscine. Bon petit déjeuner.
Personnel très disponible et très agréable.

Cons:

La literie un peut dure à mon goût, comme souvent en Colombie.

2026-02-26 • via Nuitee
Z
ZENA • solo_traveller • fr
9
Pros:

Petit hôtel très agréable et bien décoré, vintage, il y règne une ambiance sereine, le patio incite à la détente et repos, arbres, chats, perroquet, hamacs et piscine. Super petit déjeuner préparé sur place. Très propre. Et une mention spéciale à Jorge de la reception qui connaît bien les environs et est de très bon conseil.

2026-02-23 • via Nuitee
J
Julian • solo_traveller • at
8
simple but great stay
Pros:

simple but nice place for 1-2 nights, kind staff, pretty quiet

Cons:

not in the best area, but just 2-3 blocks away things are getting a bit nicer

2026-02-23 • via Nuitee
H
Hayley • solo_traveller • gb
7
2026-02-22 • via Nuitee
K
Kaue • solo_traveller • br
8
2026-02-12 • via Nuitee