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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Modern Accommodations
Enjoy tastefully styled rooms with free Wi-Fi just 15 blocks from Chipichape Mall. Our air-conditioned rooms feature flat-screen cable TV, parquet floors, and a tasteful palette of olive shades. Some rooms offer city views and minibars for your convenience.
Convenient Amenities
Relax in our spacious and modern lobby, take advantage of the free Wi-Fi, and make use of the computers available for guest use. Private parking is complimentary, ensuring a stress-free stay. Need assistance? Our tour desk can arrange car rentals and offer advice on exploring Cali.
Ideal Location
Located just 6 km from the iconic Cristo Rey Monument, Cosmos Hotel – Cali provides easy access to popular attractions. With Alfonso Bonilla Airport only 20 km away, your journey to comfort and convenience begins as soon as you land.
Book your stay at Cosmos Hotel – Cali for a seamless blend of comfort and convenience.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Please note that foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt when purchasing a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.
Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.
Please note that the property is not adapted for guests with reduced mobility since the elevator is located between floors.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Not bad
Thank you!
Basic. Restaurant close, only serve breakfast.
Good place!
A little dated but it was great . The staff was amazing and very welcoming . The bed was very comfortable and clean . Very nice and experienced.
It's ok
The beb was not good and the place is very old
Bad bad super bad
The hot water was not working the 3 days we stayed there. Cleanliness was 6/10. WiFi was ok. I expected them to at least reimburse part of our stay or offer us some sort compensation but said they couldn’t.
Excellent
I have been coming to this hotel for the last 10 years. But this year it seems nobody care about the custoner, air conditioner is not working, internet very poor connection, to get hot water need to wait for 20 min, 2 towels, tv not set up...etc, etc. This is my last time at this place, next time rather to pay more and get what i deserve as a loyal client. I do npt like to review places but sometime it to be review to get the owner attention
The hotel is ok. Rooms seem to be newly renovated but the building in general feels old. Good value for money.
The bed was unconfortable hard, no iron
Los alrededores no son muy seguros y el hotel no está en las condiciones que muestra en sus fotos
Staff no friendly
First time staying at this hotel, was given a key to room XXX walked in. There was a man there went downstairs was given another key to XXX walked in. There was a man leaving the bathroom as I walked in. Finally I got into the room. The cable did not work. Had to call. Try to take a shower. No hot water was told it was fixed. Try to take a shower again still no hot water. The front desk went downstairs. Informed me that it had been fixed, but in actuality, it is a problem for the hotel it was it some thing that’s been broken for a while that they have not fixed so they were lying to me at the front desk. I will never ever stay again in cosmos, I plan on making a request for partial repayment for the quality of the stay that I had
I come to cosmos every year because it is a good hotel, but maintenance is the most important thing for a guest. This time we found that AC did not work during my stay..
Okay "
Never again
Staff well intended clean and helpful
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