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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Public Bath
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Garage
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Casino nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient City Center Location
Hotel Costa del Sol Wyndham Tumbes, located just 2 blocks from the main square, offers free Wi-Fi and comfortable accommodations within the first complex Hotel - Mall.
Comfortable Rooms and 24-Hour Service
Enjoy air-conditioned rooms with cable TV, radio, telephone, and minibar. Benefit from the 24-hour front desk for all your needs.
Delicious Dining and Rooftop Pool
Indulge in a varied buffet breakfast at Paprika Tumbes Restaurant, and savor fresh fruits and hot items. The rooftop outdoor swimming pool offers a relaxing retreat.
Ready to experience the best of Tumbes? Book your stay at Hotel Costa del Sol Wyndham Tumbes now for a memorable and convenient stay.
Please note children from 4 up to 11 years old will be accommodated free of charge sharing a bed with one or two adults, you only have to assume the cost of breakfast. From 12 years old onwards, children are considered adults and are charged as additional people.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card (TAM) and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice will also be charged an additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. Pets are allowed for an extra charge of USD 32 taxes included per accommodations, per night. Service animals are welcome, and are exempt from fees. Welcoming dogs, only 1 per room (up to 33 lbs). Pets cannot be left unattended. For specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation. Food and water bowls are available. -The pool service is available, but the pool is not heated. -We have a dry sauna service.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for US$8 per person per night when using an existing bed.
Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El desayuno estuvo espectacular.
Esta vez habia menos personal, parece que les falto cubrir puestos.
Sus habitaciones confortables
La piscina no estana limpia, ni los ventanales para ver la ciudad. No se veía aseado.
Cómodo
Ruidoso, descuidado en las áreas comunes. Los vidrios de la piscina sucios, paneles rotos y música a todo volumen lo que genera ambiente ruidoso y nada relajante.
La atención y la habitación
Solo algo más de Variedad en el desayuno
Comodidad
La ubicación y la amabilidad de la recepción
Fallaba el aire acondicionado
La piscina el agua sucia
No habian toallas
Se escuchaba ruido de la cocina desde los baños
El area familiar parecía discoteca
Ante una constante mala y un pernocte pésimo al menos la supervisora de acuerdo a su posibilidad por que no se encontraba el gerente nos compenso con un almuerzo y quedarnos hasta la hora de nuestro viaje
Pésimo servicio pues me tuvieron que cambiar de habitación el aire acond.no funcionaba y en la segunda habitación nuevamente el aire acondicionado a las 3 am no bajaba de 25 grados pedimos ventilador se fue la luz Solo en Hotel por qué en la ciudad si habia luz tuvimos q abrir ventanas nos comieron los dos zancudos
En la noche pedí un ceviche mixto solo tenía pescado no tenían ají limón regrese el plato tres veces
Pedí una Burguer y estaba completamente cruda y ya no había cocina
Estaba viendo una película y se fue el internet
Se supone que es un Hotel de 5 estrellas, uno busca descansar con confort y fue la peor estadía que tuve, este tema del mal funcionamiento del Aire Acondicionado de es reincidente
La amabilidad del personal
El desayuno buffet podria ser mas variado
Las instalaciones y el desayuno
La espera para el checking para la hora determinada
La atencion
Quiza mas variedad de comida.
Desayuno mal, sin variedad,el último día ya no habían productos, el agua se pasó habitación por lluvias, personal de limpieza poco educado
Habitación sin ventilación, falta de mantenimiento, personal de limpieza poco atento, observé a uno de ellos echado en una cama revisando su celular
La ubicación, la piscina y el trato amable del personal
El baño. Faltaba toalla y la llave de la ducha estaba mal del cuarto 214 el otro cuarto está bien
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