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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Express check-out
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Electric car charging station
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Steam room
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Elevator
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Fitness facilities
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Conference space
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Full-service spa
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Meeting rooms
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Smoke-free property
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Wedding services
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Tours/ticket assistance
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Shopping center shuttle (surcharge)
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Conference center
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Snack bar/deli
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Parking (limited spaces)
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Free self parking
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Computer station
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Rooftop terrace
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Airport transportation - pickup (surcharge)
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Train station drop-off (surcharge)
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Electric car charging station
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Food and water bowls
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Property Description
Luxurious Spa and Fitness Center
Indulge in massages, body treatments, and facials at our full-service spa. Unwind in the sauna or stay active at the fitness center to rejuvenate mind and body.
Dining and Entertainment Options
Savor culinary delights at The Pacific Spoon or enjoy 24-hour room service. Have a drink at the bar/lounge, grab snacks at the cafe, or shop at gift shops. The hotel offers buffet breakfasts daily.
Convenient Amenities and Services
Take advantage of complimentary Wi-Fi, concierge services, and shuttle for shopping. With a business center, event spaces, airport/train shuttles, and express check-out, we cater to all your needs.
Immerse yourself in luxury and convenience at Kharkiv Palace Hotel, centrally located near major attractions. Book now for an unforgettable experience.
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Property Policies
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
Property policies
-
General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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Pets
Pet max weight (per pet) in lb is 11
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Masks are available to guests
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Pets
Pet max weight (per pet) in kg is 5
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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General
Temperature checks are available to guests
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Covid
Property does not offer onsite COVID-19 testing
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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Pets
Maximum number of pets per room 1
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General
Shield between guests and staff in main contact areas
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Pets
Service animals are allowed
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General
Masks are compulsory at the property
Location
Guest Reviews
They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid.
The roims are great
Very conveniently located. Comfortable rooms. Friendly staff.
Very easy
One of the best hotels I ever stayed in. Contemporary, excellent service, convenient location
We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
Pleasant experience.
Excellent service
Clean, professional, friendly, top class service from hotel employee's.
What a fabulous hotel! We were so comfortable. Breakfast was delicious. Staff very friendly and helpful. We will be back.
Friendly staff
Best hotel in Kharkiv, period. Service is top-notch.
Excellent place. Very well trained staff.
Very good
Considering the Corona Regime and forced Lock down, the stay was excellent. Only Breakfast was possible to get at the restaurant and room service, of cpourse. The Lounge bar on the roof and all restaurants were closed as well as the Spa, gym and poool.
The staff and service at this hotel was fantastic. I was truly amazed.
The suite was amazing. Lots of space. Heated floors. Warm towels. Staff was amazing. Great food.
The Staff was the best part of my stay, Everyone and Everything was wonderful in my Opinion! Can there be something Better? We all can improve as Human beings, However, Food was good, Gym good, Massages excellent, bed wonderful, quiet rooms, Ect!!!
This is the best hotel in Kharkiv.
It has a spacious modern feel and we enjoyed our stay. Breakfast was great.
The staff were very friendly, spoke English in case your Russian isn't good. Free bottled water in the rooms, it's not recommended to drink or brush teeth etc with the tap water. Perfect place in Kharkiv, within walking distance of the town center and the best parks.
My only complaint is that you can;t book room service in English. the 3 times I tried the phone was put down on me. I advised the reception and the management but it didn't change a thing.
Otherwise I would highly recommend this Hotel and would gladly stay there again.
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