Mercure Belem Boulevard

Hotels
•
Mercure
8.2 (980 reviews)
Travessa Dom Romualdo de Seixas, 1560 , Belém , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location / safe neighborhood
Strong amenities: pool, sauna, gym
Comfortable and spacious rooms (some with balcony)
Friendly and attentive staff (reported by several guests)
Restaurant and some breakfasts appreciated by some guests
Cons:
Moldy smell in rooms and insufficient bathroom cleaning
Poor breakfast quality, limited freshness and inconsistent service times
Restaurant/menu needs update
Staff communication failures and superficial service reported by some
Occasional pool closures without prior notice
Room maintenance issues (clogged sink, lack of single bed/uncomfortable sofa)
Perceived poor value for money by some guests

Categories

Cleanliness
6.5
Multiple guests reported strong mold odors and subpar bathroom cleaning; clear negative sentiment on room cleanliness.
Service
9
Mixed reports but several mentions of attentive, friendly staff and good restaurant service; some communication failures noted but overall service is often praised.
Location
9.4
Consistently praised as excellent, safe neighborhood, close to city center, shops and docks; many guests highlighted convenience.
Room Quality
8.8
Rooms described as comfortable and spacious with balconies by some guests; isolated issues noted (clogged sink, lack of single bed/uncomfortable sofa) but generally positive.
Amenities
9
Sauna, pool and gym repeatedly mentioned positively; amenities are a strong point though occasional pool closures occurred.
Value for Money
7
At least one guest explicitly stated cost‑benefit below expectations; several negative comments about breakfast and service affected perceived value.
Food and Beverage
6.8
Multiple complaints about low-quality breakfast, limited freshness and poor communication about service times; some guests enjoyed the restaurant and breakfast, but net sentiment is negative.
Overall Experience
9.1
Many guests reported enjoyable stays, repeat visits and satisfaction with key hotel features (location, amenities, staff), but specific negative incidents (cleanliness, breakfast issues) tempered some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:03

Property Description

Luxurious Accommodations

Mercure Belém Boulevard offers contemporary rooms adorned with dark timber and soothing pastel tones. Each room is equipped with a minibar, LCD TV, and cable access, ensuring a comfortable stay. Enjoy room service and complimentary WiFi during your visit.

Delightful Dining Options

Start your day with a buffet breakfast featuring a variety of tropical fruits, fresh bread, and local delicacies in the tastefully decorated dining area. The hotel's restaurant serves a mix of international and regional cuisines, providing a culinary experience for guests.

Relaxation and Recreation

Unwind by the outdoor pool, pamper yourself in the sauna, or stay active in the modern gym. Guests can also entertain themselves in the game room or seek assistance from the 24-hour front desk for any needs.

Book your stay at Mercure Belém Boulevard for a blend of comfort, convenience, and leisure.

Important information:

Please note that this hotel is currently under brand transition to Mercure.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-09-14 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEL

Location

Guest Reviews

8.2
Based on 980 reviews
Cleanliness: 6.5
Service: 9
Location: 9.4
Room Quality: 8.8
Amenities: 9
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 9.1
C
cidreirac • solo_traveller • br
9
2026-10-29 • via Nuitee
E
Enia • couple • br
8
Vale muito a pena conhecer Belém
Pros:

Quarto amplo, bem arejado com uma pequena varanda. Chuveiro com jato de àgua excelente. Café da manhã com pães fabricados no local, frutas diversas, máquina de café ou em garrafa. Produtos regionais. Tem um restaurante no mesmo local do café da manhã. Spa e piscina no último anda (30º). Próximo ao shopping boulevard, 20min do aeroporto. Destaque aos Recepcionistas Marlon e Kayo.

Cons:

Nada

2026-10-28 • via Nuitee
R
Roland • family_with_children • pt
10
A recommander
Pros:

Le personnel très serviable. La chambre est très confortable. Magnifique vue sur le toit et superbe piscine... Fitness au top. Cet hôtel a tout pour plaire. Copieux petit déjeuner et excellente cuisine si l'on désire se restaurer au restaurant de l'hôtel. Je recommande vivement cet établissement hôtelier...A mon avis, c'est le meilleur hôtel de Belêm...

Cons:

Rien à redire... Tout était parfait..

2026-10-27 • via Nuitee
E
Erica • family_with_children • br
10
2026-10-21 • via Nuitee
G
German • couple • co
10
2026-10-21 • via Nuitee
C
Cesar • solo_traveller • br
9
2026-10-20 • via Nuitee
F
FRANCOISE • couple • fr
8
Rien à dire
Pros:

L’emplacement

Cons:

Nous avons eu une chambre communiquant avec une autre chambre et malheureusement nos voisins étaient très bruyants. Ce n’est pas de la faute de l’établissement mais dommage de nous avoir mis dans une chambre communiquante

2026-10-19 • via Nuitee
D
Deyvison • couple • br
9
Satisfatório
Pros:

Quartos amplos

Cons:

Localização

2026-10-19 • via Nuitee
D
Deyvison • solo_traveller • br
9
Satisfatório
Pros:

Quartos amplos

Cons:

O café da manhã poderia ser melhor.

2026-10-19 • via Nuitee
J
JULIANO • family_with_children • br
10
2026-10-18 • via Nuitee
M
Marilia • couple • br
9
Pros:

Pode ter um pouco mais de cuidado c reposicao de agua e toalhas no quarto
Janelas tb nqo fecham bem e vasa barulho

2026-10-17 • via Nuitee
M
Marilia • couple • br
9
2026-10-17 • via Nuitee
L
Lucas • family_with_children • br
9
2026-10-14 • via Nuitee
C
Cacilda • couple • br
10
Hotel novo e ótima localização.
Pros:

Hotel novo é em ótima localização.

Cons:

Gostei de tudo.

2026-10-13 • via Nuitee
V
Viel • extended_group • br
10
Super tranquila
Pros:

Tudo, amo esse conforto e acolhida .

2026-10-13 • via Nuitee
F
Frederico • couple • br
8
Valeu a pena! Para quem vai para o Círio, está fora da confusão.
Pros:

Hotel moderno, cama confortável, ar-condicionado potente (importante em Belém).

Cons:

Hotel não permitiu um cancelamento fora do prazo, mas com prazo razoável. Discussão já reconhecida no poder judiciário e que podem evitar futuras ações. Evitem reservar tão antes. Mais próximo o preço estava muito mais barato.

2026-10-12 • via Nuitee
J
José Mario Nazareth Santos • couple • br
8
2026-10-12 • via Nuitee
R
Raissa • solo_traveller • br
9
A piscina muito suja frustrou a nossa estadia
Pros:

O atendimento é impecável, o quarto é ótimo, o café da manhã tb é mto bom.

Cons:

A piscina estava impossível de ser utilizada. Fomos com uma programação apertada com a minha filha e escolhemos este hotel para aproveitarmos a piscina, e chegamos lá, ela estava imunda, não tinha a menor condição de ser utilizada. Ficamos muito frustradas, fiquei bem chateada.

2026-10-09 • via Nuitee
A
Adriana • solo_traveller • br
10
Excelente estadia
Pros:

Cuidado pelos funcionários.Atenção as necessidades do hospede.

Cons:

Ar condicionado gelado.

2026-09-19 • via Nuitee
C
Carla • couple • br
10
Perfeito para viagem de Turismo ou Trabalho
Pros:

Conforto e atendimento

Cons:

Nada

2026-09-19 • via Nuitee