Cartagena Royal Hotel Boutique

Hotels
8.6 (377 reviews)
Centro Historico, Calle de la Cruz No 9-41 , Cartagena de Indias , co

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Cons:
Limited breakfast options
Some cleanliness issues

Categories

Cleanliness
8.43
Generally positive sentiment but some issues regarding mold mentioned.
Service
9.4
Staff was amazing and went above and beyond for guests.
Location
9.44
Perfect location in the center of Cartagena, very convenient.
Room Quality
8.39
Spacious and comfortable rooms, some mention of tiny bathrooms.
Amenities
8.42
Some positive mentions of technology like Alexa, but a pool was missed.
Value for Money
7.88
Some reviews indicated that the hotel is overpriced for what it offers.
Food and Beverage
7.93
Breakfast options were limited and could be improved.
Overall Experience
8.9
Overall positive experience with some points to improve, but most guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Rooftop Hot Tub with Panoramic Views
Enjoy breathtaking views of Cartagena's historic district from our rooftop hot tub at Hotel Cartagena Royal Inn. Just two blocks away from San Diego Square, our tastefully decorated rooms offer complimentary WiFi for your convenience.

Elegantly Decorated Rooms
Indulge in comfort in our air-conditioned rooms featuring flat-screen cable TVs and private bathrooms with showers. Some rooms even boast elegant wallpaper and balconies for a touch of luxury.

Convenience and Services
Start your day with a delicious continental breakfast including tropical fruits and Colombian coffee. Take advantage of our room service, bike rental, and massage facilities. Plus, benefit from our currency exchange service and airport shuttles for a hassle-free stay.

Book your stay at Hotel Cartagena Royal Inn now to experience luxury and convenience in the heart of Cartagena.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 377 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.9
A
Afshin • couple • us
5
Cons:

PEDIMOS CANBUO DE HABITACIÓN PORQUE LA QUE NOS ASIGNARON PRIMERO OLÍA A MOHO.

2026-05-01 • via Nuitee
T
Trond • family_with_children • us
9
2026-04-28 • via Nuitee
F
Fernando • couple • br
7
Pros:

O atendimento dos recepção , e o quarto .

Cons:

Falta de uma janela acustica e o café da manhã muito simple.

2026-04-19 • via Nuitee
C
Coello • family_with_children • hn
7
Buena ubicacion, mal desayuno.
Pros:

Me gusto la ubicacion ya que es bastante centrica y se puede llegar caminando a todas las plazas y calles de la ciudad. La habitacion estaba comoda y el servicio de limpieza era bueno.

Cons:

El desayuno estuvo terrible, opciones muy limitadas y las cantidades eran minusculas. Probamos practicamente todo el menu durante la estadia y no puedo destacar nada, un dia nos sirvieron la comida fria y es ironico que en una ciudad tropical no te den fruta de cortesia.
Tambien deberian considerar poner un rotulo visible en la calle ya que tanto los ubers como el huesped se pierde y no los encuentra con facilidad. Ojo tambien con el tema de las maletas porque no hay elevador, la gente del front desk ayuda pero si deberian tener a alguien encargado en esa parte.

2026-04-18 • via Nuitee
R
Rosana • solo_traveller • ar
10
Pros:

Nos sorprendió que era una habitación inteligente. Y la atención del personal siempre dispuestos a ayudarnos

Cons:

Nada

2026-04-17 • via Nuitee
M
María • extended_group • es
10
Pros:

Ubicación y desayuno

Cons:

Nada

2026-04-14 • via Nuitee
D
Daniel Alejandro • couple • co
4
Un lugar con infraestructura muy limitada
Pros:

La amabilidad del personal. Fueron muy atentos atendieron las solicitudes. Hicieron lo posible por mitigar las restricciones que tenía el lugar. Ayudaban subiendo el equipaje porque el lugar no tenía ascensor.

Cons:

Que el lugar no tuviera ascensor!!. Que mi habitación para una mujer embarazada fuera un segundo piso, pero diera al frente de una terraza donde permitían fumar!!!!!! Que la recepción cerrara la puerta y tuviera uno que timbrar. Esto tomaba tiempo y era inseguro. La habitación era muy oscura y poco privacidad.

2026-04-14 • via Nuitee
V
Vanesa • solo_traveller • ar
7
Pros:

Excelente ubicación!! Muy lindas instalaciones, cómodas y funcionales.

Cons:

Desayuno. Una lástima que justo en mi estancia no contaban con el restaurante abierto.

2026-04-14 • via Nuitee
A
Amalia • family_with_children • it
8
Pros:

The staff was very kind and friendly and always smiling.
They gave us nice recommendation about restaurants and places to visit.
The handyman was super helpful to fix our luggage as we arrived with a broken wheel.
The breakfast had quite a few options to select from and it was very tasty.
The location of the hotel was also great.

2026-04-10 • via Nuitee
M
Marcel • family_with_children • uy
8
Jugo de panela demasiado dulce
Pros:

La habitación muy cómoda y el desayuno muy rico.

Cons:

Jugo de cortesía, debería ser a elección, en nuestro caso fue un jugo de panela el cual no nos gustó, quizás porque no estamos adaptados. Igual se agradece

2026-04-10 • via Nuitee
S
solis • extended_group • pe
9
Excelente estancia
Pros:

Me encantó las habitaciones, tenían Alexa para controlar todo, las luces el aire,etc la vrd muy bueno. El desayuno fue lo mejor también tenían muchas opciones y todas muy ricas

Cons:

El último día se olvidaron de poner papel higiénico y tuve que pedir en recepción pero lo solucionarían rápido

2026-04-09 • via Nuitee
L
Lara • couple • br
8
Boa opção dentro da cidade amuralhada
Pros:

Hotel dentro da cidade amuralhada e bem próximo aos principais pontos turísticos. Dá pra fazer quase tudo a pé. No café da manhã eles te dão a opção de escolher uma refeição, com suco e bebida quente. Se quiser mais, tem que pagar o extra. Solicitei limpeza do quarto todos os dias e deu tudo certo. No geral, achei um bom custo-benefício.

Cons:

limpeza ar condicionado

2026-04-07 • via Nuitee
M
Marcos • solo_traveller • br
8
Cartagena em família
Pros:

Cortesia na recepção e limpeza das instalações, quarto e banho confortáveis e uma ótima cama.

Cons:

Café da manhã com poucas opções. Propriedade não tem elevador

2026-04-07 • via Nuitee
F
Fabian • family_with_children • ar
8
Muy buen hotel en la zona amurallada
Pros:

La cama muy cómoda, la habitacion moderna.
Me gusta mucho que no se sienta como un hotel tradicional, más parecido a un apart, tranquilo y con todos los servicios.
El desayuno muy bueno, que puedas elegir el tipo de desayuno( había 4 opciones) y la hora en que lo vas a tomar esta muy bien.

Cons:

La ducha que desborda hacia el resto del baño, pero no quita todo lo bueno que tiene el hotel

2026-04-06 • via Nuitee
S
Stephan Roisin • couple • br
8
2026-04-06 • via Nuitee
M
Monica • family_with_children • br
9
Avaliação hotel Cartagena
Pros:

Principalmente do atendimento dos funcionários. São atenciosos e delicados. O quarto é confortável e limpo.

Cons:

A localizacão, apesar de bem central , o local quando o comércio está fechado, me pareceu um pouco perigoso.
O café da manhã é muito simples, poderia ter pelo menos algumas frutas.

2026-04-05 • via Nuitee
E
Eidi Lucy • extended_group • us
8
Ótimo custo beneficio
Pros:

Localização e custo benefício, ótimo ar condicionado e chuveiro.

Cons:

Escadas pra subir com as malas é um pouco complicado e cafe da manhã nada demais

2026-04-04 • via Nuitee
A
Alex J • family_with_children • gb
9
Pros:

Good location, good value for money if you go for the half board option. Could certainly recommend Eredis's cooking, we had some of the best food there. The hotel is modern.

Cons:

Maybe our room was next to the speaker, but the ongoing chill out music from early morning until quite late at night was a bit much (especially as we were jet lagged and still adjusting to the time zone)

2026-04-01 • via Nuitee
F
fredy • couple • co
5
Costosa
Pros:

La ubicación

Cons:

El precio frente a los servicios que prestan

2026-03-27 • via Nuitee
V
Victor • couple • br
10
Tudo perfeito!
Pros:

Ótimo café da manhã, tamanho e limpeza do quarto excelentes, muita simpatia e cordialidade de todos os funcionários. Amei tudo.

Cons:

Gostei de tudo!

2026-03-27 • via Nuitee