Best Western Lamphey Court Hotel & Spa

Hotels
•
Best Western
8 (122 reviews)
Lamphey, Tenby, Pembroke, Wales, SA71 5NT , Pembroke , GB
44-1646-672273

listing image 1
Show all photos

Facilities

Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Pet-friendly
Friendly staff
Serene environment
Beautiful property
Cons:
Cleanliness issues
Dated rooms
Inconsistent food quality
Poor service responsiveness

Categories

Cleanliness
5.75
Multiple reviews indicated cleanliness issues, including dirty floors and unvacuumed rooms.
Service
9.75
The breakfast staff received positive remarks, but service overall has mixed reviews due to complaints.
Location
8.75
The hotel is situated across from interesting historical sites, contributing positively to the overall location experience.
Room Quality
7.75
Rooms were described as dated and smaller than expected, but generally clean and functional.
Amenities
8.75
Amenities were mentioned positively, including the pool and studio rooms.
Value for Money
7.75
Concerns about the quality of food and overall service relative to the price charged.
Food and Beverage
6.75
Mixed feedback on food quality; some meals described as below average compared to expectations.
Overall Experience
8.75
Overall stay was enjoyable despite several issues, suggesting a potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:13

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the health club, indoor pool, or outdoor tennis court for recreation.

Dining and Entertainment Options
Savor a meal at the on-site restaurant or opt for room service. Unwind with a drink at the bar/lounge.

Convenient Location and Services
Benefit from complimentary Wi-Fi, business center, and free parking. The hotel offers express check-out and dry cleaning services for your convenience.

To book your relaxing getaway in Pembroke, reserve a room at Best Western Lamphey Court Hotel & Spa now.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8
Based on 122 reviews
Cleanliness: 5.75
Service: 9.75
Location: 8.75
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.75
S
Stephen • solo_traveller • gb
10
Pros:

Great looking hotel with decent parking. Comfortable, clean and a good hearty breakfast. Pool was nicely heated and showers in the changing rooms were nice and hot.

2026-07-17 • via Nuitee
S
Samuel • couple • gb
10
Fantastic Stay
Pros:

Super lovely hotel really nice staff and amazing location with great views. Rooms are really lovely and really clean and just a lovely overall place to be, I can’t recommend it highly enough

2026-07-17 • via Nuitee
D
David • couple • gb
9
Pros:

great room, friendly service. great location

2026-07-16 • via Nuitee
H
Helen • solo_traveller • gb
8
Overall a very nice stay
Pros:

Excellent location and very comfortable bed

Cons:

No refrigerator in the room, and staff shortages left the dining experience lacking .

2026-07-15 • via Nuitee
B
Bonzon • family_with_children • ch
9
Cons:

Horaire de la piscine limité pour les enfants.
Personne de la piscine pas sympatique

2026-07-13 • via Nuitee
D
Dominika • family_with_children • gb
10
Pros:

I had a wonderful stay at this hotel. The atmosphere was incredibly peaceful and relaxing, and the overall ambiance was truly special. I was able to fully rest and recharge during my time here. Another great advantage was the location – everything was close and easily accessible from the hotel. I felt comfortable from the moment I arrived. I will definitely come back again and would highly recommend this hotel to anyone looking for a calm and enjoyable stay.

2026-07-13 • via Nuitee
P
Peter • solo_traveller • gb
8
Lovely stay
Pros:

Staff friendly and helpful. Lovely building. Excellent pool and gym. Great location

Cons:

No air conditioning. Limited fresh fruit and no scrambled eggs at breakfast.
A mini fridge would be a good addition

2026-07-12 • via Nuitee
M
Marek • couple • gb
8
Great place to stay. Easy access to wonderful locations if you have a car.
Pros:

Amazing location, great staff. Comfortable bed and room. Pizza in the restaurant was very tasty.

Cons:

Steam sauna i was looking forward to was out of order. Breakfast didn’t have as many items as I was expecting. Restaurant food was a little pricey.

2026-07-12 • via Nuitee
R
Robert • couple • nl
9
Prima
Pros:

Schitterende uitzicht en mooie spa sauna zwembad. Kamer was prima.

2026-07-11 • via Nuitee
L
Louise • couple • gb
9
Perfect for a short break in the countryside.
Pros:

Lovely old but comfortable hotel.. Excellent sleep quality. Good food in the restaurant.
Beautiful views. Great pool. All the staff were very helpful.

Cons:

Bathroom fan was very noisy.

2026-07-11 • via Nuitee
A
Angela • family_with_children • gb
3
Pros:

The Spa who doesnt like a spa

Cons:

This hotel has a lot of potential, but we found it dirty and had a musty smell to the room , dinner was underwhelming as was the breakfast. The spa area was the only good bit about this hotel. Staff all seemed like they'd rather be somewhere else.

2026-07-10 • via Nuitee
A
Alison • solo_traveller • gb
9
Pros:

Beautiful location. Were invited to use spa facilities after check out.

2026-07-10 • via Nuitee
M
Maria • couple • nl
7
Natuur en rust top. Ga niet als je gerieflijk wilt en lekker eten.
Pros:

De natuur, bosrijk en rust er omheen, de ruime opzet.
Aardige medewerkers.

Cons:

Kamer (studio aan achterkant) was klein en mini raampje kon open. Wel lekker koel met extreem warm weer op dat moment in Wales.
Eten echt matig.

2026-07-10 • via Nuitee
P
Pauline • solo_traveller • gb
10
Pros:

Lovely situation and.very comfortable country house . Spotlessly clean . The bathroom was the cleanest bathroom ive ever been in . Good breakfast . Very comfortable beds . Fans provided to cope with the intense heat . . Everything for guests comfort provided even a trouser press in each room .

Cons:

Nothing

2026-07-10 • via Nuitee
D
David • couple • gb
4
Overpriced and disappointing overall for a 4-star hotel
Pros:

Location, situation, exterior, eV chargers on site, spacious room and en suite bathroom

Cons:

This hotel does not merit 4-star status. The decor and state of repair inside are dated and disappointing; cleaning of public areas was patchy, with dust etc in various places, especially behind doors and along corridors. Restaurant staff were very helpful but the level of attention and attitude in the breakfast room and at reception were average at best. The breakfasts reminded us of B&Bs or budget hotels in the late 1970s or 1980s. Nothing encouraged us to stay again.

2026-07-08 • via Nuitee
M
Margaret • couple • gb
8
We had a lovely stay at the hotel. Peaceful and restful. Staff were friendly and courteous.
Pros:

Convenient location. Welcoming staff. Our room was clean. Comfortable bed.

Cons:

Nothing we didn’t like

2026-07-07 • via Nuitee
P
Pamela • couple • gb
8
We only stayed one night but would have liked longer.
Pros:

Lovely location. A bright, spacious bedroom.

Cons:

Table lampshade looked shabby. The bath was slippery when wet & would have been improved by a removable rubber bath mat. A small fridge would have been nice.

2026-07-06 • via Nuitee
G
Gerda • extended_group • gb
10
Lovely place and great swimming pool
Pros:

The location is lively . I was there with a few friends . Done had booked superior rooms others had been up graded
The basic rooms are okay

Cons:

The meal choices
Fish Dish of the day one night was salmon fish cake the next night it was Jake but only had one portion available ( we were 5 . The steak wax excellent . The burgers were not.

2026-07-06 • via Nuitee
K
Keith • couple • gb
10
Excellent stay, will definitely use again when we re-visit Pembrokeshire
Pros:

Very helpful and friendly staff throughout
The restaurant was good with a decent menu, good food and prompt friendly service

2026-07-05 • via Nuitee
C
Clive • solo_traveller • gb
8
2026-07-05 • via Nuitee