Best Western Lamphey Court Hotel & Spa

Nice stay and spacious room. Lovely location for exploring Pembrokeshire. Very good spa and treatment area.
Breakfast was a bit expensive and we couldn’t turn off the captioning on our television. Staff said they would fix but didn’t. But overall a good hotel and I would still recommend it.

Gorgeous building , specious rooms,
excellent food and lovely staff . Breakfast was very good indeed and spa facilities were great.
Looking forward to our next visit,

The staff were lovely, the room was spacious and very clean. If I had to find fault all I could say would be that the water pressure in the shower was a bit weak
The food was really great, good buffet breakfast with freshly ground coffee. The evening meal was delicious, good choice for vegitarians.
A walk to the ruined Bishops Palace next door was a great. Amazing riuns lota of the old building to explore.
The Hotel is set waway from main roads etc and was very peacfull and quiet.

Really enjoyable stay, the pet friendly room was spotless and had all the in-room amenities we needed.

This is a beautiful,serene property

We went for a quiet and relaxing break before our baby is due and unfortunately the pool area was cold and loud with kids running around and dive bombing into the pool so it wasn’t ever relaxing. Evening meal and breakfast were lovey though.

Lovely Manor House style hotel. Friendly helpful staff. Good food, comfy bed, lovely room and bathroom. If you like modern then don’t bother but if you like a bit of class great.

Open food packaging and contents in room. Windows been painted on arrival, which ment unable to close and secure room whilst in pool and with windows open on warm day ( bad timing). Staff did act promptly to complaint. Sauna out of order/ appear absent staff bar/ outside seating area etc

Property has an old feel but it clean and well kept.

Our evening food was below average pub grub standard, beware the price of desserts.

We had been mistakenly checked in before our arrival so were told they had no record of our booking which caused unnecessary stress.

The studio rooms are a great benefit. Grounds are gorgeous. Pool is nice.

This property is on a beautiful piece of land. The tree lined entrance give it a picturesque majestic feel. The main hotel is simply stunning from the entrance. Once apon a time it was a 4 star as stated as the entrance but it definitely is not.
This hotel however needs a great deal of renovation EVERYWHERE. The hotel entrance steps up are loose, the reception outdated, the staff need training oarticualirly the front of the house and bar area( def not 4 star) but service in breakfast area was great though.

I would rate it 2 stars but it could easily be a 5 star 5 with renovation and staff training.
We stayed in the courtyard room and they had scaffolding up that we weren’t told about and also had no electricity for 4 hours after check in. Absolutely no apologies or even a ticket for a drink in the restaurant. Up your game Lamphey Hotel and Spa and you could be a profitable hotel.

All good

This hotel is nice and clean but seems a little dated. The room was on the small side, but this is Europe, so expected. It is across the street from the ruins of the Bishops Palace, which is interesting to see. The staff were all very nice, the dining room pretty good, and a nice pool on site.

Stayed here for a week. Overall stay ok breakfast staff are brilliant. The rooms never get vacuumed the floor is disgusting and the restaurant was swarmed with flies and dead flies that hadn’t been cleared for months. Don’t eat at the restaurant it’s sub standard at best. Complained a few times to no avail. Waited to speak with the manager Claire. She refused to speak to me and told the receptionist I should email her. I was stood at reception and could see Claire but she would not talk to me. Avoid at all cost.

Quiet couple of days in beautiful Pembs. Central location was a great convenience for exploring the area.

Nice location, beautiful surroundings.

Lovely facility in a super setting. Looked after very well.

A pleasant stay. Hotel could do with a lick of paint and deep clean but for the price we paid it was not be expectedd. Liked the pool area. Young staff in the restaurant very helpful, one lady made us feel like a burden. Overpriced food for the quality.

Great hotel. The room was huge with comfy bed. I only stayed one night with a very early start the next day so didn't get to sample any extras.
Would happily stay here again

Hi,

I would like to know where I can email regarding my stay at the hotel?

It is advertised as a spa hotel however the sauna is only on on two days per week which is not clear at all, the steam room was barely warm. The young lady on reception couldn’t answer basic questions like when is the spa open tomorrow. The room we stayed in was lovely but we had gone there expecting to have spa facilities and not just be able to swim in a very chilly pool. I chatted with the gentleman at the bar and he seemed to know more about the spa than we were told. It’s only even running the sauna on a Tuesday and Thursday and they alternate that with the steam room. For a cost of £170 with no food and practically no spa I feel it is terribly over priced and considering it’s part of best western I do feel there should be a standard of service or at least honesty about what is offered. They also do not take any cash on site which again isn’t an issue but I do feel that must be advertised.

Excellent