Cactus Royal Resort & Spa

Hotels
•
Independent
9.2 (21 reviews)
Stalis, Hersonissos, Crete Island, 70007 , Hersonissos , GR
+30 2897 035001

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Boat tours nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
High overall satisfaction
Excellent experience

Categories

Cleanliness
9.34
Alles Top - indicating high satisfaction.
Service
9.72
Standard quality for this hotel tier.
Location
9.76
Standard quality for this hotel tier.
Room Quality
8.8
Standard quality for this hotel tier.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.84
Standard quality for this hotel tier.
Overall Experience
9.51
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:00

Property Description

Luxurious Spa Experience
Pamper yourself with massages, body treatments, and facials at our spa. Enjoy 2 outdoor pools and a sauna for ultimate relaxation.

All-Inclusive Paradise
Indulge in complimentary meals and beverages at our onsite dining options. Take advantage of the 24-hour room service and coffee shop for a delightful gastronomic experience.

Convenience and Comfort
Benefit from amenities such as a business center, airport shuttle, and free parking. Unwind in individually decorated guestrooms with modern technology and private balconies.

Embark on a luxurious retreat at Cactus Royal Resort & Spa for a rejuvenating stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 21 reviews
Cleanliness: 9.34
Service: 9.72
Location: 9.76
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.51
R
Robert • couple • gb
8
Amazing pools and rooms but not so great all inclusive drinks
Pros:

Great location, amazing pools and rooms

Cons:

We found the all inclusive drinks menu wasn’t great and the drinks that were on there didn’t taste amazing so we went out the whole week for drinks. And we found the bar staff weren’t as friendly as the rest of the staff

2026-07-08 • via Nuitee
P
Peter • solo_traveller • de
10
2025-10-29 • via Nuitee
C
Christoph
10
Pros:

Alles Top

2025-10-11 • via Nuitee
A
Andria • couple • gb
10
We had a short but lovely stay
Pros:

Food was top notch and plenty of choice, maître D was friendly and fun and you were given drinks as you entered for dinner. comfy rooms with everything you could need and great staff. Pool area good

Cons:

Aircon in room took ages to cool down room could do with ceiling fans in addition. Could do with a visible menu at pool bar for inclusive cocktails and ingredients as staff rattled off list of names but weren’t generic names so had no idea what was in them. Staff at pool bar could be friendlier

2025-10-10 • via Nuitee
E
Eberlings • extended_group • ch
9
Das Hotel ist über alles gesehen sehr gut und absolut empfehlenswert.
Pros:

Das Fürstücksbuffet war sehr reichhaltig. Tiptop. Man kann drinnen und draussen essen. Ab und zu ein bisschen mehr Lachs wäre schön.

Cons:

Das Fitness sollte länger offen haben. Es kann sein, dass man nach dem Nachtessen noch trainieren will.

2025-09-12 • via Nuitee
R
Rafaelia • couple • de
9
2025-09-12 • via Nuitee
H
HMoore • couple • ch
9
Agréable séjour
Pros:

Joli bâtiment avec des chambres agréables et bien situé sur une rue commerçante de la ville avec des restaurants et des magasins et la plage.
Spa très agreable et la nourriture est globalement très bien. Bonus pour la glace offerte au bar pendant l'après-midi. La salle de sport est bien.

Cons:

- Les transats etaient deja occupé dès tot le matin. À 8h30 il n'y avait plus rien de libre autour de la piscine principale
- Pas de serviette fourni a la salle de sport

2025-08-17 • via Nuitee
K
KARINE • family_with_children • fr
9
Pros:

le complexe très beau et calme

Cons:

Les sunbed sont souvent occupés il en faudrait un.peu plus

2025-08-02 • via Nuitee
G
G.MEN • couple • de
9
2025-07-16 • via Nuitee
S
Stefanie • extended_group • de
10
2025-07-11 • via Nuitee
H
harel • solo_traveller • il
4
2025-07-04 • via Nuitee
K
Kaye • young couple • gb
8
Very good
Pros:

The space of bedroom and the food.

Cons:

The quality of all inclusive drinks.

2025-05-30 • via Nuitee
M
Marc • young couple • us
2
I would not recommend anyone to stay here.
Pros:

We were late arriving due to the weather and the staff prepared a box dinner for our arrival.

Cons:

The beds kept slipping apart, the food was not impressive, and the breakfast, lunch, and dinner times were unreasonable. The room was too small and the entertainment was forced and not properly executed.

2024-10-10 • via Nuitee
M
Max • young couple • gb
9
Great resort.
Pros:

Great resort. Food was great and rooms were nice and pool. Staff also were fantastic

Cons:

The noise can be loud from the pool bar night if to near, and people slamming doors.

2024-07-18 • via Nuitee
G
Gary • young couple • gb
9
Stunning resort with a great gym and wonderful staff. A few updates needed
Pros:

Beautiful hotel with probably the best hotel gym I’ve ever seen! Lovely and attentive staff, great pool and the food was mostly great.

Cons:

Some areas needs upgrading as they have became old and worn (like the sun beds). Some of the food could be fresher and healthier and the all inclusive drink package is quite limited on spirits.

2024-05-06 • via Nuitee
M
Magdalena
10
Pros:

Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich

2023-09-20 • via Nuitee
E
Eden • young couple • il
9
Amazing resort! Will return next year
Pros:

The staff is amazing, the food is tasty. Everything is clean. Everyone is so kind. We had a great stay

Cons:

The bed is not comfortable- king size divided to two different beds that wasn’t stuck in place, so we had to push the beds together all the time

2023-09-05 • via Nuitee
H
Hella • young couple • hu
9
In pleasant surroundings a week of relaxation with delicious food
Pros:

The hotel is not very big, very cozy, the staff is very nice. The food was also very tasty.

Cons:

We had a room with a pool, which I really liked, except that during the week we were there, they never cleaned the area around the pool.

2023-08-04 • via Nuitee
L
Liga • with friends • lv
10
everything was great! thanks.
Pros:

friendly staff, good service, pretty good food and drinks.

Cons:

liked everything😊

2023-06-16 • via Nuitee
L
Lynda
10
Excellent place to stay
Pros:

Loved everything apart from bad weather.
Food was fantastic, room was lovely and clean.
Couldn’t fault anything

2023-05-11 • via Nuitee