Wyndham Costa del Sol Chiclayo

Hotels
Costa del Sol
8.5 (1673 reviews)
Av. Balta, 399 , Chiclayo , pe

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Noise from events
Pool quality

Categories

Cleanliness
8.21
There were mentions of some issues, such as odors in some rooms.
Service
9.18
Staff were consistently described as friendly and attentive, with specific praise for the personnel.
Location
9.22
Excellent location mentioned in multiple reviews.
Room Quality
8.17
Rooms described as spacious and comfortable, though some had issues like inadequate lighting.
Amenities
7.7
Amenities had mixed reviews, with dissatisfaction regarding the pool and other facilities.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Food quality was noted as good but with some areas needing improvement.
Overall Experience
8.68
Overall positive sentiments with several commendations for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Please note children from 4 up to 11 years old will be accommodated free of charge sharing bed with one or two adults, you only have to assume the cost of breakfast. From 12 years old onwards, children are considered adults and are charged as additional person.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card (TAM) and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. Pets Pets allowed for an extra charge of USD 32 taxes included per accommodations, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 per room (up to 33 lbs) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available. -The pool service is available, but the pool is not heated. -We have dry sauna service.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1673 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
A
Anthony couple pe
8
2026-03-07 via Nuitee
H
Harold extended_group pe
9
Pros:

La atención

2026-03-07 via Nuitee
A
Arbulu saldaña couple pe
10
Espere más
Pros:

Habitación

Cons:

El restaurante creo q está muy dejado, nada fuera de lo común

2026-03-04 via Nuitee
Z
Zully family_with_children de
9
2026-03-03 via Nuitee
E
Estela Rojas solis extended_group pe
8
Pros:

El desayuno buffet 10/10
La comida a la carta
La ubicación

Cons:

La ducha no tenía agua fría solo salía agua caliente
La tina era algo incómoda xq al salir te podías resbalar
La piscina no era tan grande
No había personal para pedir toallas
La alimentación a la piscina demoró casi 1 h en llegar
Almohadas incómodas casi duras

2026-03-03 via Nuitee
Z
Zully couple de
9
Pros:

El personal muy amable, buena ubicación,

Cons:

La piscina muy oequeña , el wifi muy lento

2026-03-03 via Nuitee
C
Cecilia extended_group ar
10
2026-03-02 via Nuitee
Ñiquen Tancún couple pe
1
No lo recomiendo, experiencia negativa
Pros:

Lamentablemente, fue una experiencia no grata a diferencia de otras veces, por ejemplo en Cajamarca, la atención A1.

Cons:

Desde la llegada al hospedaje, la tarjeta (llave de la habitación, no funcionaba) la recepcionista nos dijo que teníamos que esperar porque se había malogrado la máquina que hace tarjeta, no nos pusieron toalla, estuvimos esperando las toallas aprox 20 min, luego, al entregarnos, solo nos dieron una, cuando éramos dos, no había café, la habitación estaba a lado donde habían perros que no dejaban descansar, cuando quisimos servirnos café en otro momento, le pedimos apoyo y el joven explico, y sirvió café, pensamos que era para nosotros, sin embargo, lo servido lo llevó a otro lado, hicieron limpieza y dejaron las tazas del dia anterior, entre otras cosas. :(

2026-03-01 via Nuitee
D
Delgado Díaz couple pe
9
2026-02-28 via Nuitee
M
María Luisa couple pe
9
Pros:

Ubicación y atención

2026-02-28 via Nuitee
G
Giusseppe solo_traveller pe
9
2026-02-28 via Nuitee
J
Jennifer family_with_children pe
6
Regular
Pros:

Ubicacion

Cons:

Poco higienico, poco aforo para el desayuno, tuve que esperar para entrar, poca variedad en buffet. El restaurante paprika demoro muchisimo en servir la comida.

2026-02-27 via Nuitee
G
Genaro couple pe
2
2026-02-27 via Nuitee
C
Carolina extended_group pe
9
2026-02-25 via Nuitee
S
Samuel extended_group il
8
Pros:

Ubicación, hotel prolijo, correcto.

Cons:

Que el gimnasio abre muy tarde para personas de negocios que se levantan muy temprano a la mañana.

2026-02-25 via Nuitee
D
David solo_traveller pe
8
Agradable
Pros:

Bueno

Cons:

Nada todo bien

2026-02-25 via Nuitee
G
gonzalo extended_group pe
7
Puede mejorar!
Pros:

Bien desayuno variado
Cambiaban las.fuentes.
El bar muy bueno y la que nos.atendío en ese espacio bien.

Cons:

Al personal de.hotel recepción falta carisma y fueron muy lentos , se solicitó toallas para.piscina y demoraron una eternidad tuve q usar toalla.de baño.
Hotel estaba lleno derrepemte pero no justifica que sean lentos, en piscina debe haber alguién viendo siempre las.necesidades de uno.
Cuidado con la piscina está muy chica y hay que limpiar el caudal.de agua .
Me consultaron sí quería traslado al aeropuerto y no lo.tenía incluído por ser de booking .

2026-02-24 via Nuitee
T
Tatiani family_with_children pe
9
Pros:

DESAYUNO RICO

2026-02-23 via Nuitee
M
Marco solo_traveller pe
7
No es lo que uno espera
Pros:

Ubicación

Cons:

El trato

2026-02-23 via Nuitee
M
Maria Gisela solo_traveller co
10
2026-02-23 via Nuitee