Wyndham Costa del Sol Chiclayo

Hotels
•
Wyndham Hotels & Resorts
8.4 (1818 reviews)
Av. Balta, 399 , Chiclayo , PE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly and attentive staff
Clean and comfortable rooms
On-site pool, sauna and spa facilities
Convenient for business and family stays
Cons:
Breakfast with limited variety (except some days like Sunday)
Noise from busy street affecting some rooms
Gym small and limited hours; pool sometimes under maintenance
Room issues: AC noisy/faulty, TV problems, wrong bed types
Occasional inconsistent pricing/charges

Categories

Cleanliness
8.2
Generally adequate and many reviewers noted clean rooms, but isolated issues reported (jacuzzi appeared dirty, some comments about hygiene details).
Service
9.2
Consistently praised: staff repeatedly described as attentive, friendly and helpful (front desk, bellboys and overall personnel received many positive mentions).
Location
9.4
Strong positive consensus: central/centric location repeatedly highlighted as a major advantage, though proximity to a busy avenue causes noise for some rooms.
Room Quality
7.8
Mixed: many found rooms comfortable, but there are recurrent issues (incorrect bed types on reservation, AC malfunction or loud AC, TV problems, some rooms not matching promotional photos).
Amenities
7.6
Good range (pool, sauna, gym, spa/Jacuzzi) but several negatives: pool closures/maintenance, small gym with limited hours and some dirty spa elements.
Value for Money
8.6
Perceived as good value by multiple guests (comments about price and central location), though isolated complaints about inconsistent pricing were noted.
Food and Beverage
7.8
Breakfast commonly cited: generally available but limited variety for many days (some praise for an excellent Sunday buffet); overall slightly below expectations for variety.
Overall Experience
8.6
Overall positive stay for most guests due to location and service; occasional service/room/amenity hiccups (noise, breakfast variety, maintenance) temper otherwise favorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults. Breakfast is not included. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.

Pets (only dogs) are only allowed in certain rooms and restrictions apply.

For restrictions and other inquiries, please contact the hotel directly.

The pool service is available, but the pool is not heated. -We have dry sauna service.

Shuttle Service to and from the Airport: S/.16.00 per person. Shared service. Please contact Hotel to request this service at least 48 hrs before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Location

Guest Reviews

8.4
Based on 1818 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.4
Room Quality: 7.8
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.8
Overall Experience: 8.6
S
Susana Haydee • couple • pe
10
2026-10-31 • via Nuitee
D
delgado • solo_traveller • ar
10
2026-10-31 • via Nuitee
V
Vincent • couple • fr
8
Pros:

Emplacement, piscine sauna salle de sport

Cons:

Manque une bouilloire dans la chambre.
Attention sur la rue les chambres peuvent être bruyantes

2026-10-31 • via Nuitee
A
Alberdi • solo_traveller • pe
9
Cumplidor
2026-10-30 • via Nuitee
O
Omar • solo_traveller • cl
8
2026-10-23 • via Nuitee
C
Carlos • extended_group • pe
9
Pros:

la atencion del personal

Cons:

la poca disponibilidad de early check out & late check out , mi vuelo salia tarde y llego muy temprano y no habia disponibilidad para nada para ingresar a una habitacion

2026-10-21 • via Nuitee
A
Andres Felipe • couple • co
6
Pros:

La ubicación y el precio som buenos

Cons:

El internet es exageradamente lento, el gimnasio debería funcionar 24 horas o al menos hasta tarde (cierra a las 9) y también debería tener aire acondicionado, hace mucho calor.

2026-10-21 • via Nuitee
M
Matamoros • extended_group • pe
9
Pros:

La habitación

Cons:

El jacuzzi se veia sucio

2026-10-20 • via Nuitee
J
Jaime • couple • es
3
2026-10-20 • via Nuitee
S
Sayury • solo_traveller • pe
10
2026-10-19 • via Nuitee
H
Hernán • family_with_children • pe
3
Incómoda
Pros:

Buena ubicación

Cons:

Reservé 02 habitaciones dobles y me dieron 02 matrimoniales. Dos personas tuvieron que compartir una cama a pesar de haber hecho la reserva con bastante anticipación.

2026-10-18 • via Nuitee
Y
Yupanqui • couple • pe
8
Pros:

Las instalaciones muy cómodas, la atención del personal A1. Súper amables, nos hicieron sentir como en casa.

Cons:

Desayuno con poca variedad para elegir.

2026-10-17 • via Nuitee
J
juan • couple • pe
8
2026-10-17 • via Nuitee
L
Lourdes • solo_traveller • pe
10
Pros:

Buenas habitación

Cons:

No pudimos disfrutar de la piscina, está en mantenimiento

2026-10-14 • via Nuitee
O
Odile • couple • pe
9
Hotel bien ubicado, personal amable.
Pros:

Buen hotel, está ubicado en un lugar céntrico. Desde que llegamos fueron amables, ayudándonos con las movilidades para transportarnos. La habitación cómoda, buen flujo de agua e internet rápido. Lo mejor es que tiene aire acondicionado y el room service también 24 horas.

Cons:

Creo que el desayuno buffet puede mejorar, quizás más variedad de jugos y de panes.

2026-10-13 • via Nuitee
M
Marco Hernán • couple • pe
7
Solo fue una estancia regular
Pros:

La piscina
La sala de espera
El desayuno

Cons:

La variedad del desayuno
Las condiciones de la habitación
Los detalles de los servicios higiénicos

2026-10-13 • via Nuitee
R
Ricardo Vallejos • solo_traveller • pe
10
Excepcional
Pros:

Ubicacion centrica, el persobal es muy atento y amable, su desauyno bufette variado, habitaciones comodas.

Cons:

Deberian amplian la piscina o hacer otra 2 piscina

2026-10-09 • via Nuitee
D
Danilo • couple • pe
8
Esperaba una mejor habitación
2026-09-19 • via Nuitee
J
Jimmy • couple • pe
10
2026-09-17 • via Nuitee
J
javier • solo_traveller • pe
10
Todo bien
2026-09-16 • via Nuitee