Wyndham Costa del Sol Chiclayo

Hotels
Costa del Sol
8.5 (1797 reviews)
Av. Balta, 399 , Chiclayo , pe

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Noise from events
Pool quality

Categories

Cleanliness
8.21
There were mentions of some issues, such as odors in some rooms.
Service
9.18
Staff were consistently described as friendly and attentive, with specific praise for the personnel.
Location
9.22
Excellent location mentioned in multiple reviews.
Room Quality
8.17
Rooms described as spacious and comfortable, though some had issues like inadequate lighting.
Amenities
7.7
Amenities had mixed reviews, with dissatisfaction regarding the pool and other facilities.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Food quality was noted as good but with some areas needing improvement.
Overall Experience
8.68
Overall positive sentiments with several commendations for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults. Breakfast is not included. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.

Pets (only dogs) are only allowed in certain rooms and restrictions apply.

For restrictions and other inquiries, please contact the hotel directly.

The pool service is available, but the pool is not heated. -We have dry sauna service.

Shuttle Service to and from the Airport: S/.10.00 per person. Shared service. Please contact Hotel to request this service at least 48 hrs before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1797 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Maria Elena couple pe
8
Bien satisfecho
Pros:

La piscina y el ambiente de la atencion

Cons:

La piscina y el ambiente de la atencion

2026-05-23 via Nuitee
R
Rocio solo_traveller pe
10
Pros:

La atención es personalizada realmente se siente la amabilidad del personal que siempre están pendientes de lo que necesitas

Cons:

Nada la verdad todo fue muy bueno... Volvería siempre

2026-05-22 via Nuitee
E
Estuardo Enrique family_with_children pe
10
Excelencia en el servicio
Pros:

El trato amable de los colaboradores del hotel.
Las instalaciones del hotel
La sazón del restaurante

Cons:

Que las TV no tenían conexión a YouTube

2026-05-22 via Nuitee
S
Sáez solo_traveller pe
10
Linda estadía
Pros:

El señor Pedro muy amable y cálido. El hotel es limpio, tiene instalaciones buenas y es céntrico.

2026-05-22 via Nuitee
J
Jeff solo_traveller ec
5
Pros:

Close to a casino

Cons:

The breakfast or the restaurant

2026-05-21 via Nuitee
E
Enrique Mechato solo_traveller pe
7
Pros:

Limpieza

Cons:

Trato de recepción
Costo para lo que ofrecen
Ubicación

2026-05-16 via Nuitee
J
Jasmina solo_traveller pa
8
2026-05-16 via Nuitee
R
ROLANDO solo_traveller pe
10
Pros:

Si

2026-05-14 via Nuitee
A
Adolfo Gabriel solo_traveller il
8
2026-05-13 via Nuitee
V
Victor couple pe
9
Pros:

La atención fue espectacular

2026-05-12 via Nuitee
J
Jorge couple us
10
2026-05-11 via Nuitee
O
Oscar couple pe
3
Muy decepcionante, el hotel cambió mucho para mal en el último año
Pros:

Los desayunos y la atención en el restaurante

Cons:

La atención de la recepción pésima
Tratando de exprimir económicamente al turista y poco preparadas las señoritas

2026-05-10 via Nuitee
L
Luz Mariella extended_group pe
8
Buena ubicación y comida. Recomiendo no tomen el servicio de recojo del aeropuerto cobran doble
Pros:

La comida en el restaurante Paprika

Cons:

Es un exceso el cobro del taxi que te recoge del aeropuerto, cobran 16.00 soles por persona, cuando un taxi de agencia cobra 15.00 soles por todo, realmente se aprovecharon.

2026-05-09 via Nuitee
A
Andrea Rubi solo_traveller pe
7
Pros:

Las camas.

2026-05-08 via Nuitee
R
Renato couple pe
6
Malo, malo, incómodo y feo
Pros:

Nada

Cons:

Las camas; los baños muy incómodos.

2026-05-07 via Nuitee
G
guillen solo_traveller pe
8
Bueno
Pros:

El desayuno

Cons:

El check Out debe ser también a las 2pm

2026-05-05 via Nuitee
V
Victor solo_traveller pe
10
Pros:

El buen trato del personal

2026-05-05 via Nuitee
W
Widman couple pe
8
2026-05-04 via Nuitee
E
Eddy couple us
9
Will come back.
Pros:

Location

2026-05-02 via Nuitee
J
Jean Paul solo_traveller pe
9
Pros:

La ubicación y amabilidad del personal

Cons:

Desayuno muy básico. El café podría mejorar

2026-04-30 via Nuitee