Wyndham Costa del Sol Chiclayo

Hotels
Costa del Sol
8.5 (1810 reviews)
Av. Balta, 399 , Chiclayo , pe

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Noise from events
Pool quality

Categories

Cleanliness
8.21
There were mentions of some issues, such as odors in some rooms.
Service
9.18
Staff were consistently described as friendly and attentive, with specific praise for the personnel.
Location
9.22
Excellent location mentioned in multiple reviews.
Room Quality
8.17
Rooms described as spacious and comfortable, though some had issues like inadequate lighting.
Amenities
7.7
Amenities had mixed reviews, with dissatisfaction regarding the pool and other facilities.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Food quality was noted as good but with some areas needing improvement.
Overall Experience
8.68
Overall positive sentiments with several commendations for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults. Breakfast is not included. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.

Pets (only dogs) are only allowed in certain rooms and restrictions apply.

For restrictions and other inquiries, please contact the hotel directly.

The pool service is available, but the pool is not heated. -We have dry sauna service.

Shuttle Service to and from the Airport: S/.10.00 per person. Shared service. Please contact Hotel to request this service at least 48 hrs before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1810 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
E
ELIO solo_traveller pe
9
2026-06-06 via Nuitee
O
Olga solo_traveller us
9
2026-06-03 via Nuitee
J
Javier solo_traveller us
8
One of my favorite hotel when visiting Cix
Pros:

Breakfast was excellent. Location is great too, the main city plaza is within walking distance. Great and welcoming staff in reception, 24hr access. My room didn't have towels, them were inmmediately brought in after I let them know,

Cons:

The Hotel wifi connection is not reliable, I wouldn't count on it for remote work.

2026-06-03 via Nuitee
D
De Cardenas solo_traveller pe
9
Pros:

El personal fue muy amable y el desayuno estaba muy bueno

2026-06-03 via Nuitee
R
Rogelio couple us
10
Very nice place
Pros:

Nice customer service and very clean

Cons:

Everything is good

2026-06-02 via Nuitee
R
Roque Francisco couple br
10
2026-06-01 via Nuitee
I
Iris family_with_children pe
10
Maravilloso
Pros:

Las habitaciones eran cómodas y tenía una buena ubicación. Tenía un personal atento a todo momento y disposición para ayudarnos.

2026-06-01 via Nuitee
I
Isabel solo_traveller pe
10
2026-06-01 via Nuitee
M
Mayra del Pilar solo_traveller pe
9
Pros:

El Jacuzzi sin duda

Cons:

El sauna, podría ser mejor con más ambientación de plantas aromáticas, para que no sea tan sobrio.

2026-06-01 via Nuitee
O
Oblitas Leonardo couple pe
9
Satisfacción
Pros:

La atención y sus instalaciones

Cons:

Que no haya agua gratis en el cuarto

2026-06-01 via Nuitee
E
elizabeth solo_traveller pe
7
2026-05-30 via Nuitee
M
Margareth Abania couple pe
10
2026-05-30 via Nuitee
E
Eduardo extended_group br
7
Entrega o que promete. Sem charme, mas eficiente e confortável.
Pros:

Serviço rapido, quarto bom, tudo que precisa. Limpo e novo. Aquele modelo de hotel funcional que entrega tudo que voce precisa de forma pragmatica.

Cons:

Não é um hotel charmoso. É um hotel funcional. A localizacao é bem central. Fiquei durante uma escala em Lima. É muito perto do aeroporto e conveniente. Mas a rua que fica é barulhenta e muito movimentada.

2026-05-29 via Nuitee
J
Javier solo_traveller pe
8
Buen hotel
Pros:

Hotel cumplidor

Cons:

La habitación parecía antigua

2026-05-29 via Nuitee
J
Jaime couple pe
7
2026-05-28 via Nuitee
R
Roberto solo_traveller pe
8
2026-05-27 via Nuitee
J
Justiniano couple us
10
Wonderful stay, would definitely stay again!
Pros:

The location was great! It was located close to the Centro Plaza! Breakfast was the best we have had thus far on our vacation.

2026-05-27 via Nuitee
J
Jacqueline couple pe
6
Normal. Nada fuera de lo común.
Pros:

El personal es atento, pero en el restaurante no mucho. Se demoraron en limpiar la mesa.

Cons:

Encontré manchas sangre o algo parecido en las sábanas. Claro que estaban lavadas, pero se notaban las manchas.

2026-05-26 via Nuitee
M
Maria Elena couple pe
8
Bien satisfecho
Pros:

La piscina y el ambiente de la atencion

Cons:

La piscina y el ambiente de la atencion

2026-05-23 via Nuitee
S
Sáez solo_traveller pe
10
Linda estadía
Pros:

El señor Pedro muy amable y cálido. El hotel es limpio, tiene instalaciones buenas y es céntrico.

2026-05-22 via Nuitee