Wyndham Costa del Sol Chiclayo

Hotels
Costa del Sol
8.5 (1775 reviews)
Av. Balta, 399 , Chiclayo , pe

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Noise from events
Pool quality

Categories

Cleanliness
8.21
There were mentions of some issues, such as odors in some rooms.
Service
9.18
Staff were consistently described as friendly and attentive, with specific praise for the personnel.
Location
9.22
Excellent location mentioned in multiple reviews.
Room Quality
8.17
Rooms described as spacious and comfortable, though some had issues like inadequate lighting.
Amenities
7.7
Amenities had mixed reviews, with dissatisfaction regarding the pool and other facilities.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Food quality was noted as good but with some areas needing improvement.
Overall Experience
8.68
Overall positive sentiments with several commendations for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults. Breakfast is not included. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.

Pets (only dogs) are only allowed in certain rooms and restrictions apply.

For restrictions and other inquiries, please contact the hotel directly.

The pool service is available, but the pool is not heated. -We have dry sauna service.

Shuttle Service to and from the Airport: S/.10.00 per person. Shared service. Please contact Hotel to request this service at least 48 hrs before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$17 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1775 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
F
Francisco solo_traveller pe
8
Pros:

Ubicación

2026-04-25 via Nuitee
G
Giancarlo solo_traveller pe
9
2026-04-25 via Nuitee
R
Rosa Karina solo_traveller pe
10
El mejor de todas las sedes
Pros:

Súper bueno uno de mis favoritos de toda la cadena y eso que viajo casi a todos Chiclayo es el mejor en servicio amabilidad local todo son lo máximo siempre que voy me siento en casa, deben replicar el servicio de este sede en todos sus locales desde la puerta son todos muy muy amables se acuerdan de tu nombre desde que llegas.

Cons:

Nada son todos unos expertos en su trabajo

2026-04-23 via Nuitee
R
Rosa Karina couple pe
10
Súper buen servicio en todo momento
Pros:

Extraordinario el mejor de todas las sedes de Costa del Sol

Cons:

Nada son expertos en su trabajo

2026-04-23 via Nuitee
C
CARLA solo_traveller pe
10
Cómodo, aunque llegamos Antes nos permitieron trabajar desde un ambiente muy bien equipado
Pros:

Muy buena atención

2026-04-23 via Nuitee
couple pe
8
2026-04-22 via Nuitee
C
Consuelo family_with_children pe
7
BUENA
Pros:

BUEN DESAYUNO, PODRIA MEJORAR, ATENCION DEL PERSONAL BUENA

Cons:

LA PISCINA, MUY PEQUEÑA EN GENERAL, PERO SE ENTIENDE POR LA UBICACION DEL HOTEL

2026-04-21 via Nuitee
M
Mariana couple ar
10
Pros:

Todo

Cons:

Nada

2026-04-21 via Nuitee
I
Italo Leonel extended_group ec
10
Me pareció todo muy cómodo
Pros:

La habitación

Cons:

Nada

2026-04-21 via Nuitee
A
ana lya family_with_children pe
8
CALIDEZ
Pros:

PROBE EL DESAYUNO , QUIZAS MAS VARIEDAD DE PROTEINAAS
A LA PISCINA NO FUI

Cons:

NADA

2026-04-21 via Nuitee
G
Graciela Jeanette couple us
7
Overall, due to the location, we enjoyed our stay
Pros:

Breakfast was decent, could have more local options.
The location is excellent.

Cons:

The rooms appear to be a bit worn out. We didn’t have the necessary towels, such as one for the floor. Also, water from the shower leaked out to the floor, no matter how well we tried to place the shower curtain.

2026-04-20 via Nuitee
R
Rafael Juan couple pe
9
Me gustó
Pros:

La habitación la piscina

Cons:

El sauna no pude usarlo

2026-04-20 via Nuitee
O
Oscar Martín couple pe
7
Es un buen lugar para descansar
Pros:

ubicación, desayuno, ambientes en general

Cons:

No había Youtube, la ubicación del sauna, no es adecuada,

2026-04-20 via Nuitee
M
Miguel solo_traveller pe
10
Excelente
Pros:

Desayuno que sea más variado

Cons:

Todo ok

2026-04-20 via Nuitee
P
Patricia Hoyos extended_group pe
7
2026-04-17 via Nuitee
V
Victor couple pr
9
👍
Pros:

👍

2026-04-17 via Nuitee
S
Sonia extended_group pe
10
2026-04-17 via Nuitee
C
CARMEN family_with_children es
10
Pros:

La ubicación

Cons:

Too estuvo bien

2026-04-16 via Nuitee
M
Merly Jeniffer extended_group pe
8
2026-04-14 via Nuitee
B
Babilonia solo_traveller pe
9
Pros:

la amabilidad y comodidad

Cons:

estuvo bien

2026-04-14 via Nuitee