Wyndham Costa del Sol Chiclayo

Hotels
Wyndham Hotels & Resorts
8.5 (1906 reviews)
Av. Balta, 399 , Chiclayo , pe

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Noise from events
Pool quality

Categories

Cleanliness
8.21
There were mentions of some issues, such as odors in some rooms.
Service
9.18
Staff were consistently described as friendly and attentive, with specific praise for the personnel.
Location
9.22
Excellent location mentioned in multiple reviews.
Room Quality
8.17
Rooms described as spacious and comfortable, though some had issues like inadequate lighting.
Amenities
7.7
Amenities had mixed reviews, with dissatisfaction regarding the pool and other facilities.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.21
Food quality was noted as good but with some areas needing improvement.
Overall Experience
8.68
Overall positive sentiments with several commendations for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious Amenities
Costa del Sol Wyndham Chiclayo offers spacious rooms with satellite TV, free WiFi, and a casino. Guests can also enjoy the outdoor swimming pool and complimentary buffet breakfast.

Relaxation and Fitness
Guests can unwind in the sauna and hydro-massage tub, work out in the gym, or bask in the sun at the garden and terrace.

Dining Experience
Indulge in a culinary journey at Paprika Chichlayo Restaurant serving national and international dishes, or visit Walak Bar for drinks and refreshments throughout the day.

Experience the ultimate in comfort and luxury at Costa del Sol Wyndham Chiclayo. Book now for an unforgettable stay!

Important information:

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults. Breakfast is not included. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.

Pets (only dogs) are only allowed in certain rooms and restrictions apply.

For restrictions and other inquiries, please contact the hotel directly.

The pool service is available, but the pool is not heated. -We have dry sauna service.

Shuttle Service to and from the Airport: S/.16.00 per person. Shared service. Please contact Hotel to request this service at least 48 hrs before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CIX

Location

Guest Reviews

8.5
Based on 1906 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
A
ANNIE couple pe
7
Bueno que podría mejorar
Pros:

El hotel cumple muy bien con lo básico y está muy cerca al parque central. El personal es muy amable, sobre todo los botones quienes te apoyan en todo momento.

Cons:

Hay mucho ruido por la avenida concurrida y se siente en la habitación. El desayuno buffet es básico. Los ascensores no cuentan con exclusividad para huéspedes(no solicitan llave) y sentimos que cualquiera podía subir.

2026-08-29 via Nuitee
C
Cesar Luiz solo_traveller br
10
Pros:

Atendentes gentis e simpaticos

Cons:

Poderiam melhorar o colchão da cama.
O quarto virado para rua principal é barulhento

2026-08-27 via Nuitee
Y
Yuvitkza couple us
10
A must place to stay
Pros:

It was very clean very centric to everywhere , great customer service great everything

Cons:

The location and the staff

2026-08-26 via Nuitee
S
Sheffield solo_traveller us
8
Pros:

Great staff and location

Cons:

Air conditioner was loud

2026-08-26 via Nuitee
J
Juan solo_traveller pe
8
Pros:

La ubicación y la atención del personal.

Cons:

La TV tenía la pantalla con fallas. El AC no funcionaba bien.

2026-08-26 via Nuitee
F
Franco Padilla family_with_children pe
9
Agradable tiempo en familia
Pros:

Habitaciones muy cómodas y limpias

2026-08-25 via Nuitee
F
Fidel couple pe
7
Lo mejor cerca a la plaza de armas de Chiclayo
Pros:

Desayuno

Cons:

Olor de alfombra

2026-08-25 via Nuitee
L
Leandro solo_traveller br
9
Pros:

O hotel é bom, confortável, bom café da manhã. O atendimento é excelente, a ressalva é o baixo isolamento acústico.

Cons:

Barulho. Barulho externo é excessivo e o interno quando tem eventos privados no salão de eventos do hotel. Um investimento em isolamentos e janelas acústicas se faz muito necessário.

2026-08-25 via Nuitee
D
Doris family_with_children us
6
Cons:

The restaurant was closed and we were not informed prior to arriving. Beds are extremely uncomfortable and it had no comforter - they had extra heavy blanlets.

I live Hotel Paraíso in Trujillo not this one.

2026-08-21 via Nuitee
J
johan solo_traveller us
10
Nice Hotel
Pros:

Staff very friendly, love the facilities and breakfast.

2026-08-20 via Nuitee
S
Sasha extended_group pe
10
2026-08-18 via Nuitee
L
Lescano Villegas extended_group pe
10
Calidas
Pros:

Amplios

Cons:

La atencion del personal

2026-08-18 via Nuitee
P
Pardo solo_traveller pe
7
2026-08-18 via Nuitee
G
Gianfranco solo_traveller pe
7
2026-08-17 via Nuitee
G
Gonzalo couple pe
8
Cómodo.
Pros:

Céntrico.

Cons:

Muy pequeña su cama.

2026-08-17 via Nuitee
L
LISSETT solo_traveller pe
8
Pros:

La habitación

Cons:

Que no pude usar la piscina

2026-08-16 via Nuitee
F
Fernando family_with_children pe
9
Excelente servicio
Pros:

La ubicacion

Cons:

ningun comentario

2026-08-14 via Nuitee
D
Denis solo_traveller pe
10
Pros:

Hotel con habitaciones espaciosas, camas muy cómodas, muy buena ubicación del hotel.

Cons:

Todo bien.

2026-08-13 via Nuitee
D
Denis solo_traveller pe
10
Excelente hotel en el centro de Chiclayo
Pros:

Excelente todo.

Cons:

Todo bien. Solo el comedor del desayuno un poco estrecho.

2026-08-13 via Nuitee
G
Garry extended_group us
9
2026-08-13 via Nuitee