Quest on Hobson Serviced Apartments

Hotels
Quest Apartment Hotels
7.9 (2963 reviews)
127 Hobson Street , Auckland , nz

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness issues
Old room condition
High price for quality

Categories

Cleanliness
7.15
Several reviews indicate issues with cleanliness and maintenance.
Service
8.65
Staff were noted to be friendly and helpful, especially in accommodating last-minute changes.
Location
8.65
Location is frequently praised for being close to key attractions.
Room Quality
7.15
Some rooms were described as old, with issues like strong smells and lack of windows.
Amenities
8.15
Amenities such as washer/dryer and kitchen appliances received positive comments.
Value for Money
7.65
Some reviews indicated that the price was high compared to room quality.
Food and Beverage
8.15
No specific feedback on food, but nearby convenience store mentioned favorably.
Overall Experience
7.65
Overall experience mixed with concerns about room quality but positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:17

Property Description

Convenient Location in Auckland CBD
Quest on Hobson provides stylish modern accommodation in the heart of Auckland CBD. Situated opposite St Matthews-in-the-city Church and a short walk from Queen Street, guests can easily explore the vibrant city.

Well-Equipped Studios and Apartments
The studios and apartments at Quest on Hobson feature amenities such as satellite TV, cooking facilities, and work desks. With options like open-plan living areas, kitchenettes, and fully equipped kitchens, guests can enjoy a comfortable stay.

Dining and Entertainment Options
Guests can indulge in dining at local restaurants with the convenience of adding meal costs to their room bill. Moreover, the hotel offers a grocery shopping service, ensuring a hassle-free experience.

Book your stay at Quest on Hobson Apartments for a memorable Auckland experience.

Important information:

You must show a valid government issued photo ID upon check in. This ID must be in the same name as the guest's name on the booking confirmation.

Please note a licensed child care facility is available on site for children aged 3 - 7 years of age. Bookings are essential. Available Monday - Friday only.

If you expect to arrive outside reception opening hours, please inform Quest on Hobson in advance, using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2963 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 7.65
A
Amber couple nz
1
Bad experience
Pros:

None

Cons:

None

2026-04-18 via Nuitee
I
In couple au
10
2026-04-18 via Nuitee
J
John solo_traveller ie
8
Pros:

Location, very convenient

Cons:

All good

2026-04-18 via Nuitee
R
Roger couple au
8
Great location, spacious rooms and excellent facilities
Pros:

Great location and excellent facilities

2026-04-18 via Nuitee
H
Henrietta solo_traveller nz
8
Pros:

Staff were polite and helpful

Cons:

TV kept flicking back to the welcome screen heat pump screen wasn't working 😑

2026-04-17 via Nuitee
A
Angie couple nz
8
Older hotel and easy location
Pros:

Central location & parking downstairs

Cons:

The upgrade to view was terribly disappointing and not with the extra $$

2026-04-17 via Nuitee
S
Simon couple nz
8
2026-04-17 via Nuitee
J
John solo_traveller gb
8
Pros:

Very welcoming & helpful staff

Cons:

The lack of a mirror in the living area

2026-04-17 via Nuitee
J
Jackie couple nz
8
Great location and cost
Pros:

Location and ease of booking

Cons:

Reception not always at post so door locked

2026-04-17 via Nuitee
K
Krzysztof solo_traveller pl
8
2026-04-15 via Nuitee
J
Jason solo_traveller nz
8
2026-04-13 via Nuitee
D
Daneeta couple au
8
Clean and convenient but no frills
Pros:

The room was a good size, and having a washer/dryer was plus kitchenette was really nice. I especially liked the shower. Hot water and lots of it!
The location was convenient - the bus from the airport drops you off just a block from the hotel, and once you get there it's walking distance from other transport options and sights in the centre of town.

Cons:

The windows faced directly onto another building. Not a major negative (I wasn't expecting a scenic view) but it did mean I kept the blinds closed most of the time so I didn't feel like other people could see in.

2026-04-13 via Nuitee
A
Amiah couple nz
9
2026-04-13 via Nuitee
D
Danita couple nz
9
Overall very enjoyable stay & would highly recommend to anyone wanting to stay or visit Auckland CBD
Pros:

Location, beautiful view & how comfortable our apartment was - had everything we needed for our stay. Friendly staff.

Cons:

Parking area was too small, ideal for small vehicles only & very dark in the basement elevator area - needs better lighting.

2026-04-13 via Nuitee
C
Carley family_with_children nz
7
2026-04-12 via Nuitee
G
Gregory family_with_children au
9
2026-04-12 via Nuitee
M
Morgan couple nz
10
Amazing staycation! 10/10 would def go again thank you!
Pros:

The amazing view and the balcony was definitely the bonus! The bed was super comfy and it was cool how there was a washing machine and dryer too. Loved the shower too.

Cons:

The door was a little jammed a few times but wasn’t a big deal for us as it was only minor.

2026-04-12 via Nuitee
N
Nicholas solo_traveller ie
8
Pros:

Good central location and good value for money

Cons:

No air conditioning in bedroom

2026-04-12 via Nuitee
C
Carina solo_traveller de
10
Großartig
Pros:

Großartige Lage direkt neben Skycity und dem Flughafen Bus. Viele Cafes und Restaurants in der Nähe. Waschmaschine, trockner und kleine Küche im Zimmer mit allem was man brauchen könnte.
Der perfekte Ort nach 48 Stunden Reise!!

2026-04-11 via Nuitee
S
Serafina couple de
9
Tolles Apartment
Pros:

Sehr groß und wirklich einmalige sehr zentrale Lage mit direktem Blick auf den SkyTower! Personal war mal sehr freundlich und mal eher desinteressiert. War aber eh im Vorhinein alles so gut organisiert, dass man kaum jemanden brauchte. Supermarkt direkt nebenan. Würden es wieder buchen.

Cons:

Küche könnte noch mit ein paar mehr Geräten ausgestattet sein, z.B. hatten wir keine Kochtöpfe. Haben wir allerdings auf Nachfrage bekommen. Auch die Parksituation ist schwierig, das bezieht sich aber generell auf ganz Auckland. Man findet zwar viele Parkplätze, aber diese sind alle kostenpflichtig und nicht gerade günstig.

2026-04-10 via Nuitee