Quest on Hobson Serviced Apartments

Hotels
•
Quest Apartment Hotels
7.9 (2842 reviews)
127 Hobson Street , Auckland , nz

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness issues
Old room condition
High price for quality

Categories

Cleanliness
7.15
Several reviews indicate issues with cleanliness and maintenance.
Service
8.65
Staff were noted to be friendly and helpful, especially in accommodating last-minute changes.
Location
8.65
Location is frequently praised for being close to key attractions.
Room Quality
7.15
Some rooms were described as old, with issues like strong smells and lack of windows.
Amenities
8.15
Amenities such as washer/dryer and kitchen appliances received positive comments.
Value for Money
7.65
Some reviews indicated that the price was high compared to room quality.
Food and Beverage
8.15
No specific feedback on food, but nearby convenience store mentioned favorably.
Overall Experience
7.65
Overall experience mixed with concerns about room quality but positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:17

Property Description

Convenient Location in Auckland CBD
Quest on Hobson provides stylish modern accommodation in the heart of Auckland CBD. Situated opposite St Matthews-in-the-city Church and a short walk from Queen Street, guests can easily explore the vibrant city.

Well-Equipped Studios and Apartments
The studios and apartments at Quest on Hobson feature amenities such as satellite TV, cooking facilities, and work desks. With options like open-plan living areas, kitchenettes, and fully equipped kitchens, guests can enjoy a comfortable stay.

Dining and Entertainment Options
Guests can indulge in dining at local restaurants with the convenience of adding meal costs to their room bill. Moreover, the hotel offers a grocery shopping service, ensuring a hassle-free experience.

Book your stay at Quest on Hobson Apartments for a memorable Auckland experience.

Important information:

You must show a valid government issued photo ID upon check in. This ID must be in the same name as the guest's name on the booking confirmation.

Please note a licensed child care facility is available on site for children aged 3 - 7 years of age. Bookings are essential. Available Monday - Friday only.

If you expect to arrive outside reception opening hours, please inform Quest on Hobson in advance, using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2842 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 7.65
E
Emma • extended_group • nz
5
The room was amazing but I would not stay again due to excessive street noise
Pros:

The bed was super comfy and the bathroom was really nice. Washing machine and dryer worked really well

Cons:

The noise from the street was horrible and i was unable to sleep. I understand that in a city there is noise but this was excessive

2026-02-14 • via Nuitee
Y
Yui • couple • jp
7
2026-02-14 • via Nuitee
A
Annabel • couple • nz
6
Disappointed in quality of hotel
Pros:

The location was good

Cons:

It’s looking very tired. Needs a coat of paint and some maintenance. Our card stopped working in the lift and so we had to call the night manager at 11pm to get to our room which took about half an hour to fix. The toilet roll holder was falling off the wall and there was a hole in the bedroom wall that had been plastered over but not painted.

2026-02-14 • via Nuitee
P
Pilar • solo_traveller • es
7
Good location and friendly staff, but rooms need updating
Pros:

Good location if you want to stay near the Sky Tower, and reception service was very good. Staff responded very quickly and were always friendly. The bed was comfortable, and the room was clean on arrival. Washing machine and dry machine worked well.

Cons:

Rooms are quite old, and some walls showed visible repair patches. The sofa was also very worn, and I ended up putting a blanket over it because it didn’t look very clean. I chose to have my room cleaned only once or twice per week; on some days the cleaning was excellent, but on others it was poorly done or almost nonexistent.

Noise levels were acceptable. You could hear some outside noise, but it was still manageable for sleeping.

The kitchen had most of what was needed, but the pan provided was completely scratched, so I ended up buying one myself.

2026-02-14 • via Nuitee
J
Janet • couple • gb
7
Convenient for town and good value for money
Pros:

Convenient. Useful kitchenette

Cons:

A bit cramped

2026-02-14 • via Nuitee
D
Donna • family_with_children • nz
7
could of been better.
Pros:

Your staff initiative to leave key in safe as we arrived after hours, thanks. Toilet seal. Bed size,

Cons:

Conditioner was filled with blue hand soap, (I'm a hairdresser so no question), it left my hair a crispy mess. Noisy air con. Slow lift.

2026-02-14 • via Nuitee
R
Rebecca • solo_traveller • au
7
Would stay again.
Pros:

Location. Walking distance from the airport bus drop off at SkyCity.

Cons:

The upstairs lobby was pretty hot but rooms were A/C’d well. No on-site staff at the weekend so couldn’t store bags after check -out.

2026-02-14 • via Nuitee
P
Pilar • solo_traveller • es
6
2026-02-14 • via Nuitee
T
Teresa • couple • nz
8
2026-02-14 • via Nuitee
M
margiebro • couple • au
6
Great location
Pros:

Excellent location, very close to Sky Tower and the harbour was in good walkable distance. Lots of eating options nearby.
Bed was comfortable, well equipped kitchen

Cons:

Room 205 was too warm for comfort. The aircon was so inadequate that a portable one was in use in the room. Still not good enough.

2026-02-13 • via Nuitee
M
Marielle • family_with_children • us
7
Fine stay in central CBD
Pros:

Convenient location and spacious apartments in Auckland's Central Business District. Nothing fancy, but decently well equipped, clean, and comfortable.

Cons:

Not much of a view and the air conditioning struggled to deal with both the heat from the sun and a late morning shower, but outside of high summer around noon you shouldn't have an issue. If you are particularly sensitive to mold, there did appear to be some from the aircon exhaust, but not enough to trigger my allergy too badly. Do be aware that the hallways and elevators are NOT air conditioned so were a nit stuffy

2026-02-13 • via Nuitee
C
catherine • couple • gb
9
2026-02-12 • via Nuitee
S
Steve • solo_traveller • nz
8
Good value for money.
Pros:

Quiet and adequate space and facilities

Cons:

Some loitering on the street outside by homeless people

2026-02-12 • via Nuitee
M
Mauro31 • extended_group • it
9
An excellent accommodation in Central Auckland
Pros:

The assigned Executive Suite was located at the 6th floor and offered a very nice view of the city and the Sky Tower. Large windows and and an ample balcony were an added value.

Cons:

The hair dryer was not working properly.

2026-02-12 • via Nuitee
M
Maree • family_with_children • au
9
Pros:

It was very clean, plenty of room, great location, very friendly staff. Definitely highly recommend.

Cons:

Nothing. I thought everything was great

2026-02-12 • via Nuitee
S
Sylvie • couple • au
8
2026-02-11 • via Nuitee
T
Tetiana • couple • nz
8
Pros:

Great location and comfortable room

Cons:

Challenging access after reception hours (after 5 pm is pretty early)

2026-02-11 • via Nuitee
M
Mccoy • couple • us
6
Good room and staff, location felt unsafe.
Pros:

The room was spacious, customer service was good. The bed was pretty comfortable.

Cons:

There was constantly what appeared to be homeless people congregated at the entrance of the hotel. Someone in the building next door was shooting a BB gun at the hotel. Felt like a dodgy area.

2026-02-11 • via Nuitee
N
Noam • family_with_children • il
5
Depends on your neesds.
Pros:

Shower pressure was excellent. The room had everything needed for our stay, including a kitchen and a washing machine.

Cons:

1. The AC was awful. Don't depend on it, if you travel in the summer I won't recommend this place. (They did provide a fan but it wasn't much)
2. The windows can't be opened. So the room felt claustrophobic with no fresh air.
3. Smell of mold and no fresh air.. it was a tough one. We stayed for 1 night only so it was bearable but if you need more nights I won't recommend this place.

2026-02-11 • via Nuitee
T
Timothy • family_with_children • au
6
Pros:

The proximity to the city was great. It was very quiet which was good.

Cons:

The area is a little dodgie due it being across from the city mission, although we felt very safe.The room was a bit tired. No safe in the room for valuables which I thought a bit odd. The quest is located near a subway fast food outlet which smelled horrible.

2026-02-09 • via Nuitee