Voila Bagatelle

Hotels
•
Voila Hotel
7.6 (394 reviews)
Mall of Mauritius , Moka , mu

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.31
Bathrooms were not very clean and there were concerns about general cleanliness.
Service
7.78
Service improved after a complaint, but there were initial issues with staff attentiveness.
Location
9.32
Excellent location conveniently attached to the mall, easy access to shopping.
Room Quality
6.77
Room design is quite weird and layout issues were mentioned.
Amenities
7.3
Basic amenities were available, but some were not functioning properly.
Value for Money
7.76
The hotel is affordable but needs attention to detail to improve the overall value.
Food and Beverage
7.31
Breakfast service was inconsistent and could be improved.
Overall Experience
8.28
Overall a good experience considering location and friendliness of staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:27

Property Description

Convenient Location
Located at the Bagatelle Mall of Mauritius and just 10 km from Port Louis, Voila Bagatelle offers easy access to shopping, dining, and entertainment options.

Comfortable Rooms
Enjoy modern amenities in our rooms including a flat-screen TV, air conditioning, and a minibar. Wake up to beautiful views of the mountains or gardens from select rooms.

Dining Options
Indulge in a variety of dining choices at the mall or order in-room dining from selected restaurants. Start your day with a delicious breakfast and grab snacks throughout the day.

Experience convenience and comfort at Voila Bagatelle. Book your stay now for a memorable visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 394 reviews
Cleanliness: 6.31
Service: 7.78
Location: 9.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 8.28
S
Shaahinah • family_with_children • mu
1
2026-02-08 • via Nuitee
M
Muhammad • extended_group • pk
10
2026-01-31 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-01-30 • via Nuitee
R
Reihaz • couple • mu
9
2026-01-27 • via Nuitee
P
Paramasivam • solo_traveller • my
3
No worth for the Money you charge.
Pros:

No good breakfast. Must improve. No worth for the money. Pls take action.

Cons:

1. the bread from ice,
2. No choice
3. Dal Puri very hard
4. 6 days same breakfast.

2026-01-26 • via Nuitee
D
Dimby • couple • mg
3
2026-01-23 • via Nuitee
L
Linda • solo_traveller • ke
9
2026-01-20 • via Nuitee
W
WALTER • extended_group • za
9
2026-01-19 • via Nuitee
J
Jared • solo_traveller • ke
8
Great stay
Pros:

Great staff, breakfast, very comfortable room

Cons:

A lot of construction going on

2026-01-17 • via Nuitee
R
Raboude • couple • mu
6
Apart from the air con the stay was nice with very friendly staff
Pros:

Location and cleanliness

Cons:

The aircon in my room was not working and we were sweating all night

2026-01-08 • via Nuitee
M
Manon • couple • re
10
Pros:

L’équipe et la proximité avec le Mall

2026-01-07 • via Nuitee
N
Nadèg • family_with_children • re
10
Pros:

La propreté irréprochable ❤️

Cons:

J'avais la chambre 123
Yavais pas de serviettes, ni de café

2026-01-06 • via Nuitee
J
Jessie • family_with_children • re
9
Pros:

L'emplacement

2026-01-05 • via Nuitee
L
Linda • couple • ca
8
2026-01-04 • via Nuitee
L
LIZAH • family_with_children • mg
6
aurait pu être mieux
Pros:

l’emplacement, il y a tout dans le mall attenant.

Cons:

l’installation sanitaire, pas de pommeaux de douche pas de portes d’isolement donc délicat quand il faut al

2026-01-04 • via Nuitee
Z
Zunz • family_with_children • za
1
2026-01-02 • via Nuitee
T
Tsarwe • solo_traveller • ke
5
It was ok. Convinient access to the mall. Not very comfortable, bed and bathroom not the best. Room design quite weird
Pros:

Its located at the mall which made it easy for any shopping needs

Cons:

Room design is very weird. The glass over the bathroom on the bed side is not very nice. Bathrooms were not very clean

2025-12-30 • via Nuitee
B
Belal • couple • ae
3
2025-12-27 • via Nuitee
K
Kishan • couple • za
8
2025-12-25 • via Nuitee
J
jaysee • couple • gb
6
It was average
Pros:

Location

Cons:

The staff were not welcoming or informative. There is no one to help you with your luggage.

2025-12-22 • via Nuitee