Hotel Besaya

Hotels
6.4 (1198 reviews)
Hermilio Alcalde del Rio , Torrelavega , ES

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
5.61
Some reviews mentioned cleanliness as satisfactory, but also noted areas needing improvement.
Service
7.58
Staff was frequently described as friendly, nice and helpful.
Location
8.12
Location received positive remarks, being central and convenient for transportation.
Room Quality
5.57
Several comments indicated rooms were outdated and had issues, affecting overall quality.
Amenities
5.6
Amenities received criticism, particularly regarding outdated fixtures and limited features.
Value for Money
6.06
Some guests felt the price did not match the quality of the facilities.
Food and Beverage
6.61
Breakfast was mentioned positively while other food options were not discussed.
Overall Experience
6.08
Reviews expressed an overall mixed experience, with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 04:59

Property Description

Convenient Location near Motorways

Modern Amenities

Local Attractions and Dining

Book your stay at Hotel Besaya now to experience convenience and comfort during your visit to Cantabria.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Location

Guest Reviews

6.4
Based on 1198 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 6.06
Food and Beverage: 6.61
Overall Experience: 6.08
V
Veronica • couple • es
10
Fantástica
Pros:

Comodidad, limpieza y hubicacion, trato muy amable

2026-10-30 • via Nuitee
V
valentina • solo_traveller • es
6
2026-10-30 • via Nuitee
T
TEMI • couple • es
7
Cons:

TV NO SE VEÍA

2026-10-29 • via Nuitee
A
Alfredo • extended_group • es
1
2026-10-29 • via Nuitee
A
Andrii • solo_traveller • pl
10
2026-10-28 • via Nuitee
S
Sara • family_with_children • es
5
2026-10-28 • via Nuitee
M
Marina • solo_traveller • us
8
2026-10-27 • via Nuitee
A
Alfredo • solo_traveller • es
2
No creo que vuelva nunca, ni regalado
Pros:

Nada, fue una pesadilla

Cons:

Habitaciones viejas, mal servicio de las camareras, habitaciones huelen a viejo y sucio. Mi habitación olía a tabaco que apestaba, almohada sucia y funda sucia, sábanas con pelos, manta tirada literalmente en armario. Se oye pasar los trenes, no funcionaba la calefacción y hacía frío. Un solo enchufe en la habitación y lejos de la mesa.

2026-10-27 • via Nuitee
K
Kay • extended_group • gb
1
We couldn’t get out the place quick enough.
Cons:

Fire escape door being held open by a rock over night. Breakfast, we went without. I rang twice, receptionist put phone down on me both times then wouldn’t answer, I wanted directions to fine the hotel. Lift takes u 1/2 floors so up or down the stairs still to your floor. We couldn’t get out the place quick enough. Oh and couldn’t close the windows without them 1/2 falling out. The area felt very unsafe too.

2026-10-25 • via Nuitee
J
José • solo_traveller • fr
4
Je ne reviendrai plus.
Pros:

Le personnel a été aimable et accueillant

Cons:

Dans la chambre avait une seule prise électrique et était décollé. Le control de televisión ne marche pas très bien. Fuite d’eau dans la salle bain. Le matelas était déformé

2026-10-24 • via Nuitee
M
Marta Cristina • couple • es
9
2026-10-24 • via Nuitee
J
Jaime • solo_traveller • es
2
2026-10-23 • via Nuitee
C
Carlos • family_with_children • nl
10
Pros:

Het personeel was té leuk en vriendelijk.
En de locatie was perfect.

2026-10-22 • via Nuitee
M
Monika • family_with_children • es
8
Cons:

Comparando precio y calidad es un poco caro

2026-10-20 • via Nuitee
I
Isabel • family_with_children • es
6
2026-10-18 • via Nuitee
J
Jose • solo_traveller • pt
10
Perfeito, atendeu expectativas
Pros:

Tudo muito bom

Cons:

Nada

2026-10-17 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • es
7
Pros:

La persona que me atendió muy amable

Cons:

Demasiadas humedades en la habitación un olor pesimo

2026-10-16 • via Nuitee
M
Motero • family_with_children • es
9
2026-10-16 • via Nuitee
B
Bob • solo_traveller • au
6
Apart from the above it was good.
Pros:

It was central

Cons:

About 3-4tiles in the bathroom floor have become loose and need reversing in grout.
The hook to support the shower head was missing. You can’t have a good shower if you have to hold the shower head. This is prevalent through Spain and it needs the accommodation industry to get their act together!

2026-10-15 • via Nuitee
H
hector • solo_traveller • es
5
Cons:

No me ha gustado que habia gente en otras habitaciones co la.musica del.movil a todo volumen diñurante toda la noche. No pude dormir nada.

2026-10-13 • via Nuitee