Hotel Besaya

Hotels
6.4 (1075 reviews)
Hermilio Alcalde del Rio , Torrelavega , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
5.61
Some reviews mentioned cleanliness as satisfactory, but also noted areas needing improvement.
Service
7.58
Staff was frequently described as friendly, nice and helpful.
Location
8.12
Location received positive remarks, being central and convenient for transportation.
Room Quality
5.57
Several comments indicated rooms were outdated and had issues, affecting overall quality.
Amenities
5.6
Amenities received criticism, particularly regarding outdated fixtures and limited features.
Value for Money
6.06
Some guests felt the price did not match the quality of the facilities.
Food and Beverage
6.61
Breakfast was mentioned positively while other food options were not discussed.
Overall Experience
6.08
Reviews expressed an overall mixed experience, with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 04:59

Property Description

Convenient Location near Motorways

Modern Amenities

Local Attractions and Dining

Book your stay at Hotel Besaya now to experience convenience and comfort during your visit to Cantabria.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1075 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 6.06
Food and Beverage: 6.61
Overall Experience: 6.08
C
Conde • solo_traveller • uy
6
2026-05-29 • via Nuitee
J
Juan • solo_traveller • es
5
Pros:

Personal de recepción.

Cons:

La ropa de la cama sucia y con pelos.

2026-05-28 • via Nuitee
S
Sintya • solo_traveller • nl
10
Pros:

El personal muy atento

2026-05-27 • via Nuitee
C
Cordova • solo_traveller • es
10
Excelente
Pros:

Todo el personal fue muy atento y amable. El desayuno muy rico y la habitación perfecta!

2026-05-26 • via Nuitee
E
EDUARDO • extended_group • es
2
Yo no volvería a este "hotel"
Pros:

Lo único bueno que tiene es la ubicación, lo demás, mal.

Cons:

No me gustó nada, tiene una estrellanpero no debería considerarse hotel, mas bien pensión u hostal. Las camas antiguas que se notaban los muelles, en el baño no había agua caliente, el personal de recepción no eran muy amables que digamos.... No volvería a este sitio nunca.

2026-05-25 • via Nuitee
B
Brigitte • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Pas de frigo dans la chambre

2026-05-25 • via Nuitee
M
Martins • couple • pt
3
2026-05-24 • via Nuitee
C
construcciones • couple • es
10
2026-05-20 • via Nuitee
J
Jennifer • family_with_children • es
10
Pros:

.

Cons:

.

2026-05-20 • via Nuitee
H
HELIOS • solo_traveller • fr
8
2026-05-20 • via Nuitee
J
Juan • solo_traveller • es
6
2026-05-18 • via Nuitee
N
Noenay • solo_traveller • es
6
Pros:

La ubicación perfecta y muy amable el personal para dormir bien pero tiene carencias

Cons:

El agua caliente tarda muchísimo en salir caliente y bueno necesita alguna reforma las baldosas del baño estaban sueltas y el bidet no funcionaba

2026-05-17 • via Nuitee
L
Lucia • solo_traveller • es
10
2026-05-17 • via Nuitee
E
Elena • solo_traveller • es
7
Pros:

Estaba muy prosimo al centro y al teatro donde bailaba mi hija a dos minutos😁

2026-05-17 • via Nuitee
P
Pierre • solo_traveller • se
7
Pros:

Centralt. Hiss. Det fans parkering men jag kom sent. Inte så mycket turister. Intressant hamn. Fans en restaurang i anslutning till hotellet.

Cons:

Saknades tätning i fönstret, det gick att se ut, så gatans buller kom rätt in. Ganska hårt trafikerad väg. Wifi utan uppkoppling mot internet. Tun om någon bäddmadrass, kände fjädrarna i resåren.

2026-05-16 • via Nuitee
Óscar • solo_traveller • es
1
Pros:

Nada

Cons:

Humedades ,muebles y ducha rotas , Olia muy mal y encima por aparcar el coche 10€ más en un espacio ridículo y no para coches lo aparcas en la lavandería el peor hotel q estado no volveré.

2026-05-16 • via Nuitee
J
Josu • solo_traveller • es
7
2026-05-13 • via Nuitee
C
Charlyto • solo_traveller • es
8
Pros:

Buenas Ubicación, personal muy atento

2026-05-13 • via Nuitee
E
Ericus • solo_traveller • nl
8
Prima voor één nacht
Pros:

Fiets kon binnen in de garage staan

Cons:

Telkens de sleutel inleveren bij verlaten van het pand

2026-05-12 • via Nuitee
J
Javier • solo_traveller • es
5
Pros:

Personal es atento

Cons:

Demasiado caro para lo que es...

2026-05-11 • via Nuitee