Hotel Besaya

Hotels
6.4 (1014 reviews)
Hermilio Alcalde del Rio , Torrelavega , es

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
5.61
Some reviews mentioned cleanliness as satisfactory, but also noted areas needing improvement.
Service
7.58
Staff was frequently described as friendly, nice and helpful.
Location
8.12
Location received positive remarks, being central and convenient for transportation.
Room Quality
5.57
Several comments indicated rooms were outdated and had issues, affecting overall quality.
Amenities
5.6
Amenities received criticism, particularly regarding outdated fixtures and limited features.
Value for Money
6.06
Some guests felt the price did not match the quality of the facilities.
Food and Beverage
6.61
Breakfast was mentioned positively while other food options were not discussed.
Overall Experience
6.08
Reviews expressed an overall mixed experience, with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 04:59

Property Description

Convenient Location near Motorways

Modern Amenities

Local Attractions and Dining

Book your stay at Hotel Besaya now to experience convenience and comfort during your visit to Cantabria.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1014 reviews
Cleanliness: 5.61
Service: 7.58
Location: 8.12
Room Quality: 5.57
Amenities: 5.6
Value for Money: 6.06
Food and Beverage: 6.61
Overall Experience: 6.08
L
Lorenzo • couple • es
1
2026-01-19 • via Nuitee
S
Soraya • family_with_children • es
7
2026-01-19 • via Nuitee
I
Isabel • couple • es
6
Agradable
2026-01-19 • via Nuitee
J
Jose Ramon • family_with_children • es
6
2026-01-19 • via Nuitee
N
Natalia • couple • us
3
Too expensive for not so good rooms
Pros:

Friendly staff

Cons:

Rooms need to be updated, AC installed, remodel bathroom

2026-01-19 • via Nuitee
A
ANGEL LUIS • solo_traveller • es
5
2026-01-19 • via Nuitee
F
Francisco Javier • solo_traveller • es
9
2026-01-19 • via Nuitee
F
Fernando • solo_traveller • es
7
2026-01-19 • via Nuitee
Ángel • extended_group • es
8
2026-01-19 • via Nuitee
A
Abel • family_with_children • es
4
Demasiado caro para lo que ofrece
Pros:

La ubicación era muy buena. Los trabajadores un trato correcto con nosotros.

Cons:

La habitación era bastante vieja, necesita renovary la cama incomoda.

2026-01-19 • via Nuitee
D
Dina • couple • es
7
Buena
Pros:

Tranquilo y muy cómodo

Cons:

Que teníamos que dejar la yave en recepción

2026-01-19 • via Nuitee
M
María Victoria • family_with_children • es
8
Todo bien. Personal muy amable .
Pros:

Está muy céntrico y con la estación de FEVE al lado.

Cons:

Parece que están mejorando las instalaciones poco a poco. La moqueta de las escaleras estaría mejor quitada.

2026-01-19 • via Nuitee
M
Marlon César • family_with_children • ec
9
2026-01-19 • via Nuitee
O
Oscar • solo_traveller • es
8
2026-01-19 • via Nuitee
M
MURART • solo_traveller • es
7
2026-01-19 • via Nuitee
C
Claire • couple • gb
7
Great city to explore, shops, parks, river walks and plaza's.
Pros:

Great location, near the train station, we travelled to Torrelavega by train. Loads to see and do, will definitely go back and stay again. Staff were very nice, friendly and helpful and kept very clean.

Cons:

We had a room at the back and felt we couldn't open the curtains as it is overlooked. I suppose someone has to have those rooms, better for people on business really. If we stayed at this hotel again it would only be if they had a room available at the front.

2026-01-19 • via Nuitee
T
Thierry • couple • fr
9
Parfait et comme attendu
Pros:

Facilité d'acces / Accueil /Petit déjeuner

Cons:

RAS

2026-01-19 • via Nuitee
B
Borja • couple • es
7
Mi resumen sobre mi experiencia
Pros:

Me pareció un sitio bueno en cuanto a calidad precio, personal muy educado y bastante acogedor

Cons:

Algunos colchones de algunas habitaciones están un poco más duros de lo que nos gustaría, un enchufe no funcionaba y una de las duchas no tragaba el agua

2026-01-19 • via Nuitee
A
Alex • couple • es
5
Mala
Pros:

Lo único bueno es el trato de los personales

Cons:

Se escuchaban ruidos de la ducha de las otras habitaciones, hasta de como roncaba, solo tenía un enchufe en la habitación y no puedes poner siempre dos camas pequeñas cuando pides una cama grande.

2026-01-19 • via Nuitee
J
Josefina • extended_group • es
10
CONFORTABLE
Pros:

Hotel sencillo y discreto, muy bien ubicado, con muy buena atención personal y nivel óptimo de limpieza y confort, de precio muy asumible y perfecto cuando vas a conocer la ciudad y alrededores.

2026-01-19 • via Nuitee